I stayed at this hotel for a girls night out in the city. The room was large with a view of the city and perfectly located to restaurants and bars in Oxford Street. The staff were very friendly and accommodating. Would definitely recommend for a reasonably priced city stay. More

Property is very old and is seriously overdue for an upgrade in every area. Whilst in a good location, the overall staff attitude in every department mirrors the poor standard of the hotel. Housekeeping services were bad and staff could not even make a bed properly. 2 cups left in the sink were still there after room was cleaned. Broken... More

We had a very nice room over looking the park, it came with all the normal features etc. Clean & tidy, our only fault with the room was the tv didn't pick up any channels, it wasn't a problem as we were out most of the time but would have been very annoying. Our only real problem was the front... More

We stayed in a studio apartment for 6 days, Location is excellent,within walking distance to most of Sydney attractions, tens of restaurants in Oxford street which is around the corner,close to the train station. Our room had hyde park view which was very nice. Room and all the equipments inside were pretty old and in need of renovation, there is... More

We had booked privately for a serviced apartment for 6 people for 3 nights for my best friend's 21st birthday. When we arrived, none of the Oaks concierge staff would help us with our simple enquiries such as where the nearest bus stop was. When the apartment owner showed us to our room, she was extremely rude. She told us... More

After reading tripadvisor reviews AFTER I made my booking, I was extremely nervous given I had booked 2 apartments for family for 3 nights (through Oaks direct). Well, overall our experience was OK but definitely not 4 star.... Photos on the Oaks website show beautiful apartments with lovely modern furniture and fixtures/fittings. The apartments we stayed in were definitely nothing... More

I will start with the positives, the location is great being directly across the road from Hyde Park, and (being in a 2 bedroom) the overall size is quite large. Now for the negatives, the hay day of this property was about 45 years ago, this is a very very tired property. The carpets are worn, heavily stained and dirty;... More

As these rooms are privately owned you don't know what you are going to get booking through Oaks. I'm surprised Oaks actually put their name to this hotel because they are normally 4star or higher. Check on other websites to find the privately let rooms. These are kept clean and in order. You can see detailed information and photos of... More

We stayed here for 2 nights following a cruise from Hawaii. Our large studio room was on the "back" side on the 10th floor. It was clean, comfortable & quiet. We could see the fireworks over the harbor from our room/balcony. The rooftop pool, hot tub, & sauna were clean. We used the microwave & fridge in the kitchen, but... More