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Oaks Hyde Park Plaza

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38 College Street | 38 College Street, Sydney, New South Wales 2010, Australia
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Oaks Hyde Park Plaza
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562 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (143)
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Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately I was extremely disappointed with the smell of dampness and the out-dated room in 204. I felt sick with the smell and was worried about mould spores. The air con was so loud on top of the traffic noise being so low down. I regret not researching further as I would have asked for a carpark facing, up high,... More 

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, We appreciate you taking the time to submit feedback on your stay with the Oaks Hyde Park Plaza. It was unfortunate to read of the elements you feel impacted your stay with us. We’d like to express our thanks for your feedback, and are regretful to read of the matters experienced during your stay. We ensure that your... More 

Daylesford
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were two friends travelling to Sydney to see Collingwood play Sydney at the SCG and chose this hotel because it was within walking distance of the ground, as well as being across the road from Hyde Park and a hop, skip & jump from the Royal Botanic Gardens, St Mary's Cathedral, the NSW Art Gallery & The Domain. We... More 

Was this review helpful? Yes 3
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Oaks hotels and resorts wish to thank you for making Oaks Hyde Park Plaza your choice accommodation in Sydney. I will proudly pass your feedback to Rachel and the rest of our team. Please note that positive feedback on our customer service goes a long way. Oaks Hyde Park Plaza continues to be well known for its great... More 

Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great friendly helpful staff always happy to help. Location is great and the room was clean, spacious, warm and serviced everyday. I so loved the smell of the reception are every time you walked in. Would stay here again on my next trip to Sydney and I would recommend it to friends and family.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay with us. I will proudly pass on your feedback to all my departments. It has been our pleasure to have you stay with us and we look forward to welcoming you back to the Oaks Hyde Park Plaza.... More 

Brisbane, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 3 nights and had a lovely room,full size fridge and lovely kitchen,spacious bathroom.The hotel was a short walk to the station,which was handy for returning to the airport.You can literally walk to everything from here.

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, We sincerely thank you and appreciate your positive feedback in relation to your stay at the Oaks Hyde Park Plaza. Oaks Hyde Park Plaza continues to be well known for its great location. If you’re looking for accommodation in the heart of the Sydney CBD; Then Oaks Hyde Park Plaza has just what you’re after. My staff and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

BEWARE who you book through, as the apartments in Oaks are privately owned. Some decor quite nice and others poor/disgusting. Unfortunately we got the lower scale of apartment. Old old old from beds to furnishings. It wasnt even that clean. We bought some glen 20 to de bug it. Fantastic location though very central to everything. Wont ever go back.... More 

Was this review helpful? Yes 2
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us at Oaks Hyde Park Plaza. Your experience at the hotel is certainly not reflective of the standard of service and comfort that we strive to offer our guests and we would like to express our sincere apologies for the disappointment this has caused. It is... More 

Brisbane, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This time I stayed for leisure rather than business and shared a 2 bedroom apartment with a friend. Apartment was well equipped and furnished fabulously! Staff as always were friendly and helpful. I love the new foyer! I have stayed at many places in Sydney and I will continue to return to the Oaks Hyde Park Plaza... See you next... More 

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, It was our pleasure to have you back with us at the Oaks Hyde Park Plaza. We were delighted to read of your enjoyable stay and look forward to seeing you again. Warm regards, Oaks Management More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel for 4 nights during our visit to Sydney. The hotel is in a fantastic location and within walking distance to all the main attractions. The first room was good, but a bit faulty as the door kept jamming so we were moved to another room with an amazing view across Hyde park and to the... More 

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Thank you for taking the time to provide us with your feedback. We are very proud of the recent upgrades to Oaks Hyde Park Plaza and even more overjoyed when guests comment on how much they enjoyed their time here. Oaks Hyde Park Plaza continues to be well known for its great location. If you’re looking for accommodation... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was only here for one night on the third floor, staying in a room at the back. The view was nothing special but the room was very quiet. Large comfortable bed, 2 seater lounge, small table with 2 chairs and functional kitchen. No condiments in the kitchen only tea bags, coffee sachets, sugar and small milk tubs. There is... More 

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Oaks hotels and resorts wish to thank you for making Oaks Hyde Park Plaza your choice accommodation in Sydney. Oaks Hyde Park Plaza continues to be well known for its great location. If you’re looking for accommodation in the heart of the Sydney CBD; Then Oaks Hyde Park Plaza has just what you’re after. Warm regards, Oaks Management More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

It's was really ice the staff are very helpful and tell you where to go and how to get to the place for a nice meal overall is great I have a wonderful time even by just staying for a day I kind of miss this hotel I moment I left my first hotel stay in Sydney definitely is a... More 

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Thank you for taking the time to provide us with such wonderful feedback. We are glad to hear that you had a comfortable and enjoyable stay with us. Oaks hotels and resorts would like to welcome you back to the Oaks Hyde Park Plaza, you can be sure our friendly staff will be ready to greet you. Warm... More 

Pacific Coast Australia, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I booked a studio 4 apartment with balcony When we went to check in they said oh no there isn't a balcony , lucky I had my booking confirmation , he said sorry we have nothing left So he said I will upgrade you .. Well omg they call what we got an upgrade you have to be joking the... More 

Was this review helpful? Yes 4
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Thank you for providing a valued feedback on your stay with us. I sincerely apologise for an unpleasant stay you had on this occasion due to the issues as mentioned. We always try to accommodate special requests i.e. balcony which are always subject to availability. Unfortunately we were not able to accommodate your balcony request due to non-availability.... More 

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