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Oaks Hyde Park Plaza

4.0 of 5 38 College Street | 38 College Street, Sydney, New South Wales 2010, Australia
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Oaks Hyde Park Plaza
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Oaks Hyde Park Plaza
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449 reviews from our community

Traveler rating
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    78
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68
123
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed with friends fir the weekend Room was nice and clean. Nice view of park. Right in the center of the city near to public transport We love the facilities on the roof top Staff was very helpful specially Margarate and kylie I would love to come back and will recommend oaks to all my friends

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Forbes, Australia
1 review
1 of 5 stars Reviewed 4 days ago NEW

4 Start Rating - no way. Very badly in need of a major renovation. Taps did not turn off in bathroom and kitchen. Screeching noise when shower was turned on, also from the room next door. Very dodgy power point in kitchen, Dirty foyer with a nasty smell emanating from toilet. Car parking very expensive and only suitable for small... More

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1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Paid for a 4 star renovated room. Was given a dirty, run down, max 2 star room. Changed when we complained. No info in rooms. Aircon next to useless. No pool towels. One tiny lift working for a 15 storey hotel. Disappointing all round.

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for 3 nights recently and found it to be in a perfect location....right across the road from Hyde Park and in a relatively quiet position. The hotel was very conveniently located to Museum train station with a direct link to Sydney airport. Easy walking distance to Circular Quay, Darling Harbour and all shops. I booked via a... More

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Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We were delighted to read such a lovely review on your recent stay at Oaks Hyde Park Plaza. Oaks Hyde Park Plaza is great for its location, our friendly staff are always on the front to assist you with directions around Sydney and also to help you plan a great day out. The elevators are near completion, guests are already... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Booked a 2 bedroom apt for my fiancés hens night, booked this place coz venue for hens night was across the road ... When she went to check in was told the room you booked has air con leaking so we have move you to sister property which apparently was 15mins in a cab .... Plus car space for additional... More

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Auckland Region, New Zealand
Top Contributor
77 reviews 77 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at the Oaks several times. It is well located and an apartment is useful for a family. Two years ago,the place was very run down and shabby and at the moment they are renovating. I understand that work has to be done, but why would you put people in a suite with a loud drill operating outside... More

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to provide us with your feedback. We were sorry to read of the issues that influenced your stay. However we are pleased to receive your response and will take these matters on board. Customer satisfaction is the our number one ambition at the Oaks Hyde Park Plaza and in saying that your feedback will... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I have never had a good customer service,good room presentation,the view is just spectacular and easy location .....too good, I am recommending my friends & family to go to this hotel .....that is for sure....can't wait for my next visit....!!!

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for submitting such lovely feedback, we are delighted to read of your enjoyable stay. Your compliments will be forwarded to the Oaks Hyde Park Plaza staff and will be very well received. We welcome you back to the Oaks Hyde Park Plaza, please ensure to call the Oaks hotels directly as we enjoy taking care of our best... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

stayed here for a weekend in Sydney. In room 310, 2 small balconies overlooking Oxford street and glimpses of Hyde park. Setup was good, airconditioning in bedroom was confusing, no heat or cool, just a fan? Aircon in main areas was a split system and this worked a treat. Bathroom was nice, good shower and pressure but missing the shower... More

Was this review helpful? Yes 2
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to submit a review on your recent stay at Oaks Hyde Park Plaza. We welcome all manner of feedback as we can always use this to further understand our guests and ensure we can provide them with a more comfortable stay in the future. The rooftop swimming pool has proven a real people pleaser... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stay here when in Sydney, usually twice a year to see family and enjoy Sydney. The position for us is excellent being just across the park to the city. The room we get is always clean and has everything we would want for a short stay of 2 or 3 nights. No frills downstairs but no major expense in... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for providing us with a review on your recent stay at the Oaks Hyde Park Plaza. Our hotel is renowned for its great location. We are central to the Sydney CBD and just a 15 minute train ride from Sydney airport. Refurbishment of the lobby is set for completion by May 2015. We look forward to having your... More

Maitland, Australia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place (November 2014) is currently under refurbishment. Boy, does it need it. The bits that have been done - the lift, the pool area - look lovely, but the rest is dreadful. We stayed in a twin room apartment which gave the appearance of not having had a cent spent on it for many, many years. Taps fell off,... More

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We appreciate your taking the time to submit feedback on your recent stay with Oaks Hyde Park Plaza. The hotel refurbishments are underway and are set to continue. The brand new elevators are near completion and many of our rooms have been upgraded and are now available online as refurbished apartments. Always remember are friendly staff are here to assist... More

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Additional Information about Oaks Hyde Park Plaza

Address: 38 College Street | 38 College Street, Sydney, New South Wales 2010, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks Hyde Park Plaza 4*
Number of rooms: 89
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Also Known As:
Oaks Hyde Park Plaza Hotel Sydney
Park Plaza Oaks Hyde
Hyde Park Plaza Sydney
Sydney Park Plaza
Park Plaza Sydney

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