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Oaks Hyde Park Plaza

4.0 of 5 38 College Street | 38 College Street, Sydney, New South Wales 2010, Australia
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Oaks Hyde Park Plaza
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Oaks Hyde Park Plaza
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474 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Perth, Western Australia, Australia
1 review
4 of 5 stars Reviewed 1 week ago

The staff were generous and the hotel room was quite great. The hotel was closed to a lot of fun places so that was nice. The elevator was a bit slow but that's fine. After all, i had a great stay. Maybe you should check your tap.

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Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I recently stayed here for 6 nights and was very disappointed. Our room was very run down, and there was a newspaper in a hatch in the ceiling, presumably to stop a rattle. There were cockroaches in the room also, which the staff said they would deal with but didnt. My travelling companion had to change rooms due to an... More 

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Oaks Hyde Park Plaza is well known for its great location and we love showing our guests a great time when they visit the Sydney city. We appreciate you taking the time to provide us with your feedback and were sorry to read of the elements that impacted your stay. Oaks Hyde Park Plaza welcomes all feedback which is always... More 

Melbourne, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Enoyed my stay here in January 2015 for seven nights. Apartment overlooked Hyde Park and was close to Museum railway station and CBD. Location was great. Only one lift working (the one one being repaired) there wasn't a long delay in working lift though.The rooftop pool was terrific. Facilities in the room are excellent. I caught the T2 train from... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Your compliments have been well received by the Oaks Hyde Park Plaza. Ensure they will go a long way. We were delighted to read of your enjoyable stay. The staff will be commended for their efforts during your stay. Thank you for choosing Oaks Hotels and Resorts. Warm regards, Oaks Hyde Park Plaza More 

Maitland, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

First and last time I would not put my 77 year old mother through that. Outdated rooms dirty shower mould every where around the bath cracked enamel in the bath where you have to stand to have a shower, tap handle kept falling off. We where on the 11 floor the wait for the elevator was ridiculous. I agree with... More 

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We’d like to express our thanks for your feedback, and are regretful to read of the matters experienced during your stay. Ensure that your feedback is taken on board and will assist us to ensure the comfort of present and future guests at Oaks Hyde Park Plaza. Thank you for choosing Oaks Hotels and resorts. Warm regards, Oaks Hyde Park... More 

Cairns, Australia
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Whilst visiting with family I was fortunate to experience this hotel a second time. Previously I had been in a room at the back but my trip this time was instantly set up for success when I walked into my lovely suite on the 13th floor that overlooked Hyde Park. It was spacious, modern and clean and the view over... More 

Was this review helpful? Yes 2
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to provide us with such wonderful feedback. We are very proud of the recent upgrades to Oaks Hyde Park Plaza and even more overjoyed when guests comment on how much they enjoyed their time here. Oaks hotels and resorts would like to welcome you back to the Oaks Hyde Park Plaza, you can be... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

Huge renovations were underway when we arrived and there were various inconveniences, notably the delays of just one working lift for all guests. The first studio we were allocated was lovely but had broken airconditioner and non-functioning phone - and reception staff could not have worked harder or faster to fix things and, failing in that, to move us to... More 

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Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Oaks hotels and resorts wish to thank you for making Oaks Hyde Park Plaza your choice accommodation in Sydney. The staffs have been commended for their efforts during your stay. Please note that positive feedback on our customer service goes a long way. Oaks Hyde Park Plaza continues to be well known for its great location. If you’re looking for... More 

Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We had stayed here before 3 years ago and found this hotel basic but clean and serviceable and in a great location. This time the restaurant was closed for the New Year break, the 7th floor hallway was beyond tired and smelled of stale smoke and dampness, you could smell the disgustingly cheap air freshener (to mask the damp smell... More 

Was this review helpful? Yes 2
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We appreciate you taking the time to supply feedback on you stay at Oaks Hyde Park plaza. Customer reviews both complimentary and critical are always seen as a constructive element to upgrading our hotel standards and improving on customer service. Our lifts have now been refurbished with a brand new interior and we are continuing the process of the hotel... More 

Tamworth, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very dated facilities all over. The staff were friendly and the location is prime, that's for sure. Our top floor room was actually a tiny studio apartment with a large balcony that connects to the fire exit which is a little bit odd. The door to the balcony was extremely squeaky and everything in the room just scream for renovation.... More 

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We appreciate you taking the time to provide us with feedback on your stay at Oaks Hyde Park Plaza. At Oaks Hyde Park Plaza we welcome all manners of feedback, it was interesting to read of the elements you feel impacted your stay. Oaks Hyde Park Plaza has 24 hour reception service and our staff are always willing to assist... More 

Tamworth, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We booked one of their 4* studio rooms. Arrived around 2pm on Sunday afternoon and drove into their driveway. Be careful here as it is extremely tight and only a couple of cars are needed to block the driveway. We checked in with a lovely lady who explained the hotel to us and was extremely welcoming. If needing a car... More 

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

At Oaks Hyde Park Plaza we welcome all manners of feedback, it was interesting to read of the elements you feel impacted your stay. Oaks Hyde Park Plaza has 24 hour reception service and our staff are always willing to assist guests with the comfort of their stay. We look forward to seeing you at the Oaks Hyde Park Plaza... More 

Belfast, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was a bit nervous about this hotel because some of the reviews were not good. I had a lovely time staying here.Spacious room with balcony. we could see the city lit up at night time. Full kitchen including fridge freezer and dish washer, large comfortable bed. Room cleaned every day lThe bathroom was spacious and the shower great. If... More 

Was this review helpful? Yes 2
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We wish to express thanks for submitting a review on your recent stay at the Oaks Hyde Park Plaza. We are very proud of many of the attributes complimented in your feedback. The view of Hyde Park from many of our hotel rooms is quite beautiful. The staff will be pleased to receive your compliments and ensure they will be... More 

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Additional Information about Oaks Hyde Park Plaza

Address: 38 College Street | 38 College Street, Sydney, New South Wales 2010, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oaks Hyde Park Plaza 4*
Number of rooms: 89
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Also Known As:
Oaks Hyde Park Plaza Hotel Sydney
Park Plaza Oaks Hyde
Hyde Park Plaza Sydney
Sydney Park Plaza
Park Plaza Sydney
Hotel Style:
#77 Luxury Hotel in Sydney

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