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Oaks Hyde Park Plaza

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38 College Street | 38 College Street, Sydney, New South Wales 2010, Australia
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Oaks Hyde Park Plaza
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535 Reviews from our TripAdvisor Community

Traveler rating
    102
    141
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    87
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Queensland, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We recently stayed with the Oaks Hyde Park Plaza in a Studio Executive Suite, this recently renovated suite was very well presented and clean, the building's foyer was being renovated in the week we were there and the finished product will obviously be a major difference to what is currently there. Great staff, very helpful and no request was a... More 

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Jakarta, Indonesia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed this apartment after my sales mission and spent most of time in the room to finish all my reports. Room is good size for one, quiet, well equipped. Location is the best to just go for a walk around the city center and quick meals. You can find everything nearby. Lastly, special thanks to Ms. Kylie at the... More 

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Tweed Heads, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

This older property is being remodelled at present so "pardon their dust" but changes already made are noticeable. The rooms (suites) are big and the views of the city are nice. The location is perfect for visitors to Sydney as much of the CBD is within walking distance. The Museum train station is near and many buses leave within 5... More 

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Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Many thanks for taking your valued time to provide an excellent feedback on your recent stay with us. I highly appreciate your excellent feedback in regards to room comfort, convenient location and our excellent customer service standards. I have shared your comments with Kelvin and my entire team for doing all their best to meet guest's expectation. I... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

Was booked in to this hotel by my company who obviously didn't realise that it was undergoing renovations. Staff were friendly and welcoming and I had booked a one bedroom studio apartment which was useful for making myself breakfast. The goods lift was used to get to the rooms. The room was reasonably appointed and was on the 14th floor... More 

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Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Dear Guest, Many thanks for providing a valued feedback on your recent stay with us. I sincerely appreciate your excellent feedback in regards to location, room standards, cleanliness and customer service team. I apologise for the discomfort caused due to the maintenance issues which has been addressed to our maintenance department. In regards to internet service, we do offer room... More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed on a Sunday night as a Sydneysider so we could enjoy everything about the Vivid festival. Stayed in an executive studio room - recently refubished, very clean and a good size. Staff at checkin were very friendly considering the temporary reception space they have, due to the front reception having a makeover. Found it good value for money and... More 

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to provide feedback on your recent stay with Oaks Hyde Park plaza. We enjoyed reading your review; the elements expressed by yourself have been forwarded to the relevant departments for procedural inspection. Compliments provided have been shared with the team and were well received. The hotel foyer is near completion and we wish to... More 

Norwich, United Kingdom
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived here around 11pm after a late flight from Melbourne. Had booked a two-bedroomed apartment. The first room allocated (no 1100) was very tired with a musty unused smell, dirty broken blinds and poorly furnished. The Receptionist (Dieter?) was apologetic and changed us without any real hassle to a room on the 6th floor. This also had not yet been... More 

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Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We appreciate you taking the time to express feedback on your stay with oaks Hyde Park plaza. It was interesting to read you feedback and rest assured we will take it on board to ensure the future enjoyment and comfort of Oaks guests. Deiter will be commended for his efforts as he is a very important member of the team.... More 

Maitland, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Nicely refurbished large room, with a kitchen. Was overlooking the car park and was fairly quiet - had read previous reviews of noise issues when overlooking the park. Foyer in the middle of a big renovation at present so not real flash, but will be soon. Overall pretty good with friendly staff and good location.

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to provide us with a review on your recent stay with Oaks Hyde Park Plaza. We are pleased to announce that the foyer is near completion. The entry to the hotel has been beautifully transformed and we can’t to welcome you back to share this magnificent change with us. Your compliments on customer service... More 

Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

I was kindly given a complementary upgrade to a suite but my room was very tired and dated. Seriously stained and torn carpet, very dated bathroom, bare minimum of furniture, iced up fridge. Yuck. Best things about it was the location, view over Hyde park to the city and friendly staff.

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to submit feedback on your stay with Oaks Hyde Park Plaza. We were disappointed to read of the elements described that impacted your time with us. These issues will be forwarded to the relevant departments to ensure the future comfort of Oaks guests. We wish to welcome you back to the Oaks Hyde Park... More 

Travelers are raving about these Sydney hotels

Queensland, Australia
1 review
5 of 5 stars Reviewed 5 weeks ago

The staff were very friendly efficient.the room was big clean and comfortable the beds were very comfortable the kitchen is great a microwave and small stove big fridge,and kitchen cupboard a good size.the laundry is good many machines dryers.and the Thai restaurant next door has lovely food.

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We wish to express our thanks that you took the time to provide us with a review on your stay at Oaks Hyde Park Plaza. We thoroughly enjoyed reading your lovely feedback. Your compliments will shared with the rest of the team. Ensure they will go a long way. We wish to welcome you back to Oaks Hyde Park Plaza... More 

Canberra, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

Although the foyer was being refurbished, the reception staff were efficient, friendly and greeted you with smiles. The room, or more particularly studio was spacious, spotlessly clean and comfortable.

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to submit a lovely review on your stay with Oaks Hyde Park plaza. Refurbishment of the foyer is well under way an is due for completion in the next few weeks. Your warm comments regarding customer service team and cleanliness of the rooms will be shared with the staff. Ensure your compliments will be... More 

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