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Oaks Hyde Park Plaza

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38 College Street | 38 College Street, Sydney, New South Wales 2010, Australia
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531 Reviews from our TripAdvisor Community

Traveler rating
    100
    140
    124
    80
    87
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85
150
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed on a Sunday night as a Sydneysider so we could enjoy everything about the Vivid festival. Stayed in an executive studio room - recently refubished, very clean and a good size. Staff at checkin were very friendly considering the temporary reception space they have, due to the front reception having a makeover. Found it good value for money and... More 

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Norwich, United Kingdom
Top Contributor
73 reviews 73 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Arrived here around 11pm after a late flight from Melbourne. Had booked a two-bedroomed apartment. The first room allocated (no 1100) was very tired with a musty unused smell, dirty broken blinds and poorly furnished. The Receptionist (Dieter?) was apologetic and changed us without any real hassle to a room on the 6th floor. This also had not yet been... More 

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Maitland, Australia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Nicely refurbished large room, with a kitchen. Was overlooking the car park and was fairly quiet - had read previous reviews of noise issues when overlooking the park. Foyer in the middle of a big renovation at present so not real flash, but will be soon. Overall pretty good with friendly staff and good location.

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Canberra, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I was kindly given a complementary upgrade to a suite but my room was very tired and dated. Seriously stained and torn carpet, very dated bathroom, bare minimum of furniture, iced up fridge. Yuck. Best things about it was the location, view over Hyde park to the city and friendly staff.

Was this review helpful? Yes 1

Travelers are raving about these Sydney hotels

Queensland, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff were very friendly efficient.the room was big clean and comfortable the beds were very comfortable the kitchen is great a microwave and small stove big fridge,and kitchen cupboard a good size.the laundry is good many machines dryers.and the Thai restaurant next door has lovely food.

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Canberra, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Although the foyer was being refurbished, the reception staff were efficient, friendly and greeted you with smiles. The room, or more particularly studio was spacious, spotlessly clean and comfortable.

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Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Great location, facilities spotless, staff very professional, friendly and happy. The neds was very comfy with the only improvement I request would be in the provisions of foxtel and in house movies.Hyde Park looks wonderful at night and I recommends a walk to see the lights on the war memorial.

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Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

Thank you for taking the time to provide lovely feedback on your recent stay with Oaks Hyde Park Plaza. We were delighted to read of your enjoyable stay. Your compliments will be shared with the rest of the team and ensure they will be well received. We look forward to welcoming you to Oaks Hyde Park Plaza again soon. Warm... More 

Perth, Australia
1 review
4 of 5 stars Reviewed 1 week ago

The reception desk was very helpful especially Penny who helped us with directions around Sydney. Our room, 1002, had a lovely view and the daily clean was very good. Outside noise did penetrate the room with emergency service sirens and even low flying helicopters some nights.

Review collected in partnership with this hotel

Was this review helpful? Yes
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We wish to express thanks for submitting a great review on your time at Oaks Hyde Park Plaza. Thank you for your compliments towards Penelope. She is a wonderful asset to the team and we will see that she receives this feedback. We look forward to welcoming you to Oaks Hyde Park Plaza again in the near future. Warm regards,... More 

North Haven, New South Wales, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we checked in we thought the room was adequate but the bathroom was tired looking. The hair drier was laying on the vanity because there was no fitting for it on the wall any more, there was no soap holder over the bath any more and the extendable clothesline didn't have any where to plug into any more. I... More 

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

We appreciate you taking the time to provide a review on your stay with Oaks Hyde Park Plaza. Emergency situations such as fire alarms sounding from excess smoke due to a guests cooking regrettably can arise from time to time. Procedures are always put in place for all of these circumstances. It was unfortunate to read of the elements you... More 

Beverley
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at the hotel in March 2015 and we would not reccomend this hotel because of the following :- 1. No double glazing on the windows fronting Hyde Park and the traffic noise is very high 2. The noise from the A/C unit was very high to compensate for the heat comming through the existing windows... More 

Was this review helpful? Yes 1
Asif A, Manager at Oaks Hyde Park Plaza, responded to this review

May we take this opportunity to thank you for your honest feedback. At Oaks Hyde Park Plaza we pride ourselves on customer satisfaction; the staff always enjoy welcoming each guest and sending them home with a smile at the end of their stay. Your feedback will be taken on board and reviewed further by the hotel to ensure a more... More 

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