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Ibis Sydney World Square

Hotel website
382 - 384 Pitt Street, Sydney, New South Wales 2000, Australia
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Ibis Sydney World Square
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Ibis Sydney World Square
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1,351 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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NSW
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW via mobile

The room was very small for a group of people, there wasn't a lounge to sit on, The bathroom was very dirty and the hot water was lucky to get warm! Parking cost $55 for a day but this was not advised on the booking, We were offered free internet for the night but we all had trouble logging in,... More 

Was this review helpful? Yes 1
IbisWorldSquare_GM, General Manager at Ibis Sydney World Square, responded to this review

Hi Jeanie S, Thanks for your review. I am disappointed to find out that we fell short of your expectations on your last stay. Please accept our sincere apologies. I have noted your feedback and will ensure taking measures to prevent future occurrences. We hope you will give us another opportunity to serve you better. More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My daughter and I stayed at the Ibis World Square for 3 nights while we attended a writers' conference. The hotel was fine, room small but very clean and comfortable. What we expected. We had an issue with the toilet - the cistern filled very, very slowly and we told the staff on reception. They said there was no maintenance... More 

Was this review helpful? Yes 1
IbisWorldSquare_GM, General Manager at Ibis Sydney World Square, responded to this review

Hi Pamela R, Thanks for your review. I am extremely sorry about inconvenience caused due to incident on your floor. It was an isolated incident which was dealt professionally by police, hence required staff to follow their directions which may have caused delay in staff ensuring timely cleanliness. It certainly was not the experience our team had worked hard to... More 

Devon
Contributor
16 reviews 16 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We were visiting friends in Sydney and due to bad timing by me, when we arrived they were still in Melbourne at a family wedding. So we booked this hotel for two nights mainly because all the other hotels we tried were full due to it being the day before Australia Day. We arrived at 7.30am and our first impression... More 

Was this review helpful? Yes 1
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review

Wonderful, the read. We are glad you enjoyed your stay with us and our beautiful city. We hope we will bee you again soon. More 

Canberra, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight for a concert in the city at the Metro Theatre. It's close to the venue and is at a great location in world square with lots of food/shopping options. The room was clean and comfortable with all the basics. The staff were also really friendly and helpful. I used the lockers in the basement to store my bags... More 

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IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review

Hi Vanessa, Love the Metro, great pleace to see Bands up close. Thank you for your review, we hope we will see you again soon. More 

Coffs Harbour, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at Ibis World Square Hotel in Pitt St Sydney in March 2015 while I attended Mardi Gras celebrations and the staff there are fantastic ... I arrived early on the Friday as I was staying with a friend on the Friday and Saturday night sharing his room with him however he wasnt due to arrive till later that... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
IbisWorldSquare_GM, General Manager at Ibis Sydney World Square, responded to this review

Hi peteyj8472, Thank you for your review. I am delighted to read you enjoyed your stay at Mardi Gras weekend and found staff to be extremely helpful. I hope you will visit us soon again. More 

Sydney, Australia
Top Contributor
100 reviews 100 reviews
79 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Contemplating a stay in Sydney I was surprised to receive an unsolicited email from Accorhotels.com advising me to “enjoy great savings when you book early”. I decided to “book early” and found that the lowest rate I could get for Ibis Sydney World Square was a “hot deal” of AU$215 for a standard room with a queen bed. A special... More 

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IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review

Hi, Thank you for your review. From your booking the city was in high demand period due to a number of events in Sydney. Secure Parking offer us a special rate of $55.00 PER 24 HOURS. I agree it would be great to have parking on site and not rely on other companies around us. If you wish to stay... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We only needed a room for the night and this hotel did not fail on cleanliness and being a comfortable room. Basics only but that was ok - met our needs, but certainly not worth the $AUD300 we paid, would have expected a little more. It was more expensive than I would normally pay but that was the only option... More 

Was this review helpful? Yes
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review

Hi Thank you for your review. We are glad you enjoyed your stay. Please always try and book early and direct for the best rate avaliable. If I can assist you in further accommodation, please let me know. More 

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