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Ibis Sydney World Square

Hotel website
382 - 384 Pitt Street, Sydney, New South Wales 2000, Australia
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Ibis Sydney World Square
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Ibis Sydney World Square
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1,359 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Copenhagen, Denmark
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The location if very good, you can walk to all attractions and shopping street is just around the corner. Lots of restaurants just outside the hotel. Rooms are fine, and the staff is very friendly and helpful, e.g. booking tours.

Was this review helpful? Yes
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review

Hi, Thank you for your review. We are in a great location, and I have just noticed a few new restaurants have just opened one block down on Pitt Street... I hope you had a chance to enjoy them. More 

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed just for a night in transit and found the hotel to be handy to Darling Harbour and central sydney. Staff very friendly and happy to help. Not a huge hotel, but still great value for money. Breakfast was great and my daughter dined for free (so was happy). Thanks again.

Was this review helpful? Yes
IbisWorldSquare_GM, General Manager at Ibis Sydney World Square, responded to this review

Hi Helen T, Thanks for your review. Great to know your family enjoyed your stay, especially breakfast. We hope to see you soon again. More 

Melbourne, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a clean and reasonably well presented hotel. Uncomfortable chair in the room. I was shocked to find a 'hotel by the hour' next door. Good breakfast in the hotel, excellent range and well priced. The bed was comfortable. Fortunately this was only a one night stay.

Was this review helpful? Yes
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review

Dear Mr. Spence, Thank you for your review. We are working with city council in regards upgrading the city area. More 

NSW
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The room was very small for a group of people, there wasn't a lounge to sit on, The bathroom was very dirty and the hot water was lucky to get warm! Parking cost $55 for a day but this was not advised on the booking, We were offered free internet for the night but we all had trouble logging in,... More 

Was this review helpful? Yes 1
IbisWorldSquare_GM, General Manager at Ibis Sydney World Square, responded to this review

Hi Jeanie S, Thanks for your review. I am disappointed to find out that we fell short of your expectations on your last stay. Please accept our sincere apologies. I have noted your feedback and will ensure taking measures to prevent future occurrences. We hope you will give us another opportunity to serve you better. More 

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed at the Ibis World Square for 3 nights while we attended a writers' conference. The hotel was fine, room small but very clean and comfortable. What we expected. We had an issue with the toilet - the cistern filled very, very slowly and we told the staff on reception. They said there was no maintenance... More 

Was this review helpful? Yes 1
IbisWorldSquare_GM, General Manager at Ibis Sydney World Square, responded to this review

Hi Pamela R, Thanks for your review. I am extremely sorry about inconvenience caused due to incident on your floor. It was an isolated incident which was dealt professionally by police, hence required staff to follow their directions which may have caused delay in staff ensuring timely cleanliness. It certainly was not the experience our team had worked hard to... More 

Devon
Contributor
16 reviews 16 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were visiting friends in Sydney and due to bad timing by me, when we arrived they were still in Melbourne at a family wedding. So we booked this hotel for two nights mainly because all the other hotels we tried were full due to it being the day before Australia Day. We arrived at 7.30am and our first impression... More 

Was this review helpful? Yes 1
IbisWorldSquare_GM, Manager at Ibis Sydney World Square, responded to this review

Wonderful, the read. We are glad you enjoyed your stay with us and our beautiful city. We hope we will bee you again soon. More 

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