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Harbour Rocks Hotel Sydney - MGallery Collection

#31 of 175 Hotels in Sydney
Certificate of Excellence
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34-52 Harrington Street | The Rocks, Sydney, New South Wales 2000, Australia
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Harbour Rocks Hotel Sydney - MGallery Collection
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748 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
83 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice hotel in general, but rooms are boutique and period style ( not a recent period ). Bathrooms were the most concerning, exposed pipes, pokey and tired. Good little buffet for breakfast and good location in the Rocks. Gym is small and pokey. My room was on ground level with a window onto the street. I certainly felt a bit... More 

Was this review helpful? Yes
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

Dear Mr and Mrs C, Thank you very much for taking the time to share your review. It was great to see that you liked our hotel overall. I appreciate you taking the time to highlight some of the areas that did not hit the standard you would have personally expected. We have a range of rooms with many different... More 

Orange
Level Contributor
97 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

An excellent remodelling of an old industrial building that only misses out on Excellent due to no lift to access all rooms without steps. We were lucky as we can and enjoyed walking up steps. Our room was great- compact but functional. The meals were good and the hotel is right there in the heart of the Rocks and close... More 

Was this review helpful? Yes
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

Hi Richard, thank you so much for sharing the experience of your stay from July 2014. It was great to see that overall you enjoyed your time with us! We loved the title of your review, exactly how we like to be referred to as! Time for another holiday? We hope to be able to welcome you back again soon!... More 

Johannesburg, South Africa
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel many times, and will keep returning. It is a charming hotel with lots of history, but all the modern amenities. The position simply cannot be beat. Breakfast is good. And they do very nice bar snacks if you want a nibble in the early evening before going out. There are lots of good restaurants... More 

Was this review helpful? Yes 1
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

We love it that you love us tuffie! Thanks so much for the wonderful review. We think it is about time you joined us again! We hope to see you again soon. Sincerely, Dylan Cole General Manager More 

Wollongong
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My Wife and I had a great night last Saturday at the Harbour Rocks Hotel,Sydney. Location was excellent, Staff most helpful and Boutique style Hotel met all our needs for an overnight Winter Escape. We would most definitely recommend this Hotel and will certainly stay here again.

Was this review helpful? Yes 1
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

And your review ‘ROCKS’ Topcat! Thank you very much for taking the time to sharing your experience. We are so pleased to see that you enjoyed your time with us. We hope to welcome you back again soon! Sincerely, Dylan Cole General Manager More 

Turramurra, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked this hotel for my birthday weekend and it was a very good choice. Lovely atmosphere and the suite on the fourth floor, room 401, had views of the harbour bridge and the opera house. The lobby was set up like a lovely little library and I picked up several books to read during my stay The location... More 

Was this review helpful? Yes 3
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

Dear An38, thank you very much for taking the time to share your review with the on-line community. It was so rewarding to receive the 5 star review from you. I will be sure that your comments in regards to the service at reception is seen by our team. They will be delighted to see you made a mention of... More 

Melbourne, Australia
Level Contributor
137 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

One night work stay in Sydney and I decided to stay somewhere more interesting that the Hilton (which I do like by the way). This hotel in The Rocks was the choice and I was happy with it. The staff were consistently good and the room maintained character while having all of the facilities you would expect. I'm good at... More 

Was this review helpful? Yes 1
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

Hi Gonefishing, Thank you very much for your review, it was great to see that we were able to entice you away from the larger hotels and that you enjoyed your time with us! I do apologise that you experienced some technical issues with the WIFI and TV, I will be sure that our engineering department are made aware. I’m... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recommend this very comfortable hotel with helpful reception staff. Situated on a quiet street and yet the harbour bridge and ferry terminals are just a short walk away. We found some nice bars and restaurants all within 15 minutes. Wifi was not free unless you were a member of Le Club Accor hotels.

Was this review helpful? Yes 5
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

Thanks for the 5 star review and for recommending us Dave! It was wonderful to see that you enjoyed your time with us. We hope to have the opportunity to welcome you back again soon. Sincerely, Dylan Cole General Manager More 

Sydney, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed here few weeks ago for my partner birthday celebration booked through Wotif. The hotel is lovely warmth and welcomed. However, the service was terrible. We tried to contact them if we could keep any birthday cake in the hotel for my partner's surprise but no hope for answer from the phone beside "please call us back later". In... More 

Was this review helpful? Yes
Dylan C, General Manager at Harbour Rocks Hotel Sydney - MGallery Collection, responded to this review

Dear Phi Vu N, Thank you for taking the time to make your first Trip advisor hotel review. Phi Vu N, this is really unusual feedback. I sincerely apologise that these shortfalls have impacted your stay. I note that you are from Sydney. I was hoping I could speak with you further about your stay and in particular the situations... More 

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