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All 182 Sydney hotels

Four Points by Sheraton Sydney, Darling Harbour

4.0 of 5 Hotel   |   161 Sussex St., Sydney, New South Wales 2000, Australia
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Four Points by Sheraton Sydney, Darling Harbour
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78%
Ranked #43 of 182 hotels in Sydney
Certificate of Excellence 2013
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1,607 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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LEEDS
1 review
5 of 5 stars Reviewed yesterday NEW

We spent four nights here on a tourist visit to Sydney. We booked Premium city rooms which were spacious & spotlessly clean.Had a fantastic mini bar at affordable prices. The staff were all excellent from reception staff to concierges who were happy to offer advice, call taxis,look after our bags and print out return flight boarding passes. Our deal included... More

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Castle Rock, Colorado
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed 2 days before a cruise. Allowed us to check in at 11 AM, front desk was friendliest I've ever encountered. Got a bay view room since we were there for the sat night firework display and was worth it but would not pay the extra cost for the view otherwise. Room size was average and clean. Location was perfect... More

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Wollongong, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Location is great, staff are all friendly and willing to help! For such a large property the service exceeded my expectations. Rooms were decently sized, views of Darling Harbour quite nice. Hotel provides many facilities and services, would definitely choose to stay again if the opportunity presented itself!

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I spent 2 nights in the Sheraton with my parents & sister. When my parents checked out a day before me they tried to charge them for food & drinks which someone had signed for using their room number, having forged my dad's signature. They were quick enough to accept that this had been done fraudulently but then tried to... More

Was this review helpful? Yes 2
FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Ciara1301, Thank you taking the time to provide feedback. We appreciate you raising your concerns to our attention. We have very high standards of security at our hotel and I am most concerned to hear about your experience. We would welcome the opportunity to discuss this matter further with you. Wifi access is at a cost in our guest... More

Seattle, Washington
Top Contributor
91 reviews 91 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The facility is OK. Harbour side rooms have nice view of the construction in Darling Harbour. The service is complexly missing in action. I asked Concierges for a recommendation and his response was "Lots of places". What would I do without great pointer like that? Heck, I could just walk out and pick a place at random. Oh wait. That... More

Was this review helpful? Yes 1
FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi 10RatsRock, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to provide feedback. We apologise most sincerely for the lapse in service and for failing to meet your expectations. This is not typical of the high level of service that we maintain at our hotel and not the usual service that... More

Wollongong, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Got this as a secret deal on wot if for $120 for a Sunday. I previously stayed here on business. I think they get quite a few business travellers and tour groups as it is a large hotel. Convenient location, 10 mins walk to town hall and Martin place. Friendly staff. Was no hassle to change my room from a... More

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FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi travelbuggedoz, Thank you for your favourable review and for staying with us again! We do offer a number of great rates and packages from time to time. Your complimentary comments on our great location, amazing views, and our friendly and helpful team are much appreciated. We look forward to welcoming you back to the Four Points by Sheraton Sydney... More

Sydney, Australia
Top Contributor
66 reviews 66 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for our wedding anniversary getaway. They were aware of this but didn't really acknowledge it (well, you know, it's always worth a try!). Possibly had a slightly better room but no one said anything. Anyway the room itself was big enough, and the view over Darling Harbour was great, and it was nice sipping champagne and watching the... More

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FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Travelpossums, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to provide feedback. We are glad to hear that you had an enjoyable stay with us. We trust that you were able to take advantage of our great location to explore many of the city’s attractions and entertainment venues nearby. Thank... More

Maitland, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This was one of the best hotels I have stayed at. Being a weekend I payed quite a large amount for just the Harbour View Room. The beds were super comfortable and it is so close to everything we could just park our car and forget about it until the next day. Unfortunately I payed $45 for the parking pass... More

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FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi EmkayG, Thank you for your review and taking the time to provide feedback. We apologise for any inconvenience or miscommunication caused. The hotel’s parking voucher has a fixed price which doesn’t change at any time or day of the week and includes multiple and 24-hour access. Other than this, we trust your stay with us was pleasant and comfortable.... More

Mandurah, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 4 nights for my husbands 50th birthday & I wanted it to be extra special. We found the hotel, staff & location to be excellent. The hotel was very comfortable & clean & the view over Darling Harbour was fab. Our only gripe (& it's a tiny one) was that everytime we entered our room, we caught... More

Was this review helpful? Yes 1
FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi bootnecksis, Thank you for your favourable review! We are indeed happy to know that your overall stay with us was enjoyable and our associates delighted you with their attentive and helpful service. Our location is one of the top spots in Sydney and we trust you were able to take advantage of our proximity to see and visit many... More

Mandi Gobindgarh
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Sydney for my honeymoon and the New Year's celebrations....The best hotel we could stay at for the New Years ...with a perfect location and great view of Darling Harbour... Still there were lot many other options but the four points is at exceptionally great location right on the darling harbour....The most convenient location for shopping,eating and sightseeing...everything just... More

Was this review helpful? Yes
FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi varunbansal, Thank you for your excellent feedback! We appreciate you taking the time to post a detailed review and we are indeed thrilled to learn that you had a fantastic and enjoyable stay with us especially as it was to celebrate your honeymoon and the New Year. It is always delightful to receive such wonderful feedback and to learn... More

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Additional Information about Four Points by Sheraton Sydney, Darling Harbour

Also Known As:
Four Points By Sheraton Darling Harbour Hotel Sydney
Four Points By Sheraton Darling Harbour Hotel
4 Points By Sheraton Darling Harbour
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Four Points
Sydney Sheraton
Address: 161 Sussex St., Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#33 Family Hotel in Sydney
#35 Business Hotel in Sydney
#42 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Four Points by Sheraton Sydney, Darling Harbour 4*
Official Description (provided by the hotel):
Welcome to Australia’s largest hotel, Four Points by Sheraton Sydney, Darling Harbour with 683 rooms including 17 suites. Located in Sydney’s central business district overlooking Darling Harbour; you will find the major entertainment and shopping districts including Pitt Street Mall, Queen Victoria Building, and Chinatown in close proximity. Ideal for leisure travellers, the hotel offers contemporary dining and a 24-hour fitness centre. All rooms have been refurbished and offer modern furnishings, Wi-Fi internet access, comfortable beds and great views of the city or Darling Harbour. ... more   less 
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