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All 182 Sydney hotels

Four Points by Sheraton Sydney, Darling Harbour

4.0 of 5 Hotel   |   161 Sussex St., Sydney, New South Wales 2000, Australia
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Ranked #47 of 182 hotels in Sydney
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
AbsoluteZeroKelvin Singapore, Singapore
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1,788 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed 4N at the hotel for biz. Was only given SPG Platinum upgrade to a 7th Floor Harbour View room with balcony (no suite given even when asked). There was the incessant drone from cars all night from the road below. Breakfast was adequate for a Four Points chain hotel.

Was this review helpful? Yes 2
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi AbsoluteZeroKelvin, Thank you for taking the time to provide feedback. Please accept our sincere apologies for failing to meet your expectations and for any inconvenience experienced. We value our Platinum guests and we do our best efforts to recognise their loyalty whenever possible. Hopefully, we can welcome you back when you are next travelling our way. Feel free to... More

Australian in New York
Top Contributor
100 reviews 100 reviews
59 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a very spacious room with a lovely view that was very quiet and peaceful with a super comfy bed. I only stayed here one night but the location was convenient to both the city and Darling Harbour as well as restaurants. Breakfast was a little hit and miss. I ordered eggs benedict which took forever to come and... More

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi travelbunny, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to provide feedback. We aim to provide a pleasant and uncomplicated stay for our guests and we regret that you experienced some service lapses. Please accept our apologies for the inconvenience caused on your arrival. We are also grateful for your... More

Hong Kong, China
Top Contributor
92 reviews 92 reviews
43 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for three nights. Close to Darling Harbour and Nick's my favorite seafood place. Nice room, really comfortable bed. Room service breakfast was excellent! Used to stay at the Novotel and never liked it (lumpy beds). The Four Points is better value for money by far.

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Usexpatbiztraveler, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour. We are happy to learn that you had a comfortable stay with us. It is also pleasing to know that you enjoyed our in-room dining service. We appreciate you sharing your nice impressions on Tripadvisor and look forward to welcoming you back next time you’re... More

Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Was hoping had made the right decision in booking as there were several negative reviews on this property. I am a travel agent and have high expectations. However, expectation was exceeded upon arrival. Service was outstanding from every member of staff that we interacted with. The room was well appointed, clean, quiet with very comfy beds. Buffet breakfast set us... More

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi heminz, Thank you for choosing to stay at the Four Points by Sheraton Sydney, Darling Harbour and for your excellent review on Tripadvisor. Meeting our guest expectations is important to us and we are certainly thrilled to know that we have exceeded your expectations and that you enjoyed our services and facilities. We definitely have one of the best... More

Edinburgh, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Whilst the location of this hotel is pretty good and the views form our room on the 14th floor over Darling Harbour were nice we were not happy with our stay here. The room rate is high and this hotel charges for everything else separately and i mean everything from internet to in house movies to a second coffee with... More

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi CarolynNoel, Thank you for taking the time to provide feedback. We are sorry to hear of your disappointment and apologise for any inconvenience experienced. Given the market demand and volatility, our rates do fluctuate from time to time. Rest assured, our pricing is benchmarked with other CBD Sydney hotels in the same category. We hope this will not deter... More

Guangzhou
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

great view of Darling Harbor. Excellent location as shopping area is 5 minutes walk. Excellent service from the staff. I made a reservation of a king size bed, when I asked for 2 beds, the room service came to split the beds fast.

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Luckeyzhang, Thank you for your great review and sharing your nice impressions of your stay at the Four Points by Sheraton Sydney, Darling Harbour on Tripadvisor. We hope you were able to take advantage of our convenient location to visit many of the city’s highlights. Also, we appreciate your kind words on the fine service of our associates. We... More

Hobart Tasmania, Australia
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We could not fault the impeccable service of the staff at this modern, comfortable and well situated hotel on the doorstep of Darling Harbour and all the delights of the CBD. Cruises around the harbour leave practically at the doorstep and I would highly recommend paying the extra fee (app $20pn) for an upgrade to a Darling Harbour view room.... More

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Jethostess, Thank you for your excellent review. We are thrilled to learn that you had a delightful stay at our hotel. It is also great to know that our location and facilities suited you and that your room was comfortable. Thank you for your recommendation and choosing to stay with us. We look forward to welcoming you back again... More

Gosford, Australia
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked one night after finding a deal for $240 on their website including parking (which generally comes at far too high a premium at Darling Harbour) and buffet breakfast for 2 on site. When I arrived I was promptly given instructions to park and my bags were taken to be reserved for check in. The hotel isn't above... More

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi KhrystynaW, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your overnight accommodation in the city. We are pleased to know that overall you had a great stay and we are able to play a part in making your night away an enjoyable one. Your delightful remarks on the efficient and attentive service of our... More

Phoenix, Arizona
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

After debating on this or the Marriott Circular Quay, we made the mistake of choosing this hotel. Had stayed here in the past and seemed ok but that was several years ago. Nice view - you pay for it, but nice view. No bathtubs unless you get a suite - REALLY??? It's winter. It's cold. Do you want heat in... More

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi usnaturedoc, Thank you for your review and taking the time to provide feedback. We are sorry to learn of your disappointment and please accept our sincere apologies for the discomfort and inconvenience caused. One of the primary aims of online reviews is to highlight areas for improvement. We appreciate your comments and rest assured these are taken seriously by... More

Perth
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at Four Points by Sheraton Darling Harbour whilst visiting Sydney to see our family and friends. It was a very welcome return to the hotel and some hotel staff were very familiar to us - always exceptionally friendly and helpful - Tony in the driveway was a very welcome sight, as was Julie in the Restaurant and... More

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi PerthLuscious, Thank you for your wonderful review. We are thrilled to know that we were able to play a part in making your Sydney visit an enjoyable one. It is also pleasing to hear that our associates Tony, Julie and Gary, delighted you with their welcoming and caring service. I will certainly share your positive feedback with them and... More

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Additional Information about Four Points by Sheraton Sydney, Darling Harbour

Address: 161 Sussex St., Sydney, New South Wales 2000, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Sydney, Darling Harbour 4*
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Also Known As:
4 Points By Sheraton Darling Harbour
Four Points By Sheraton Darling Harbour Hotel Sydney
Four Points Darling Harbour
Four Points Sydney
Sheraton Sydney
Sydney Four Points
Sydney Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#31 Romantic Hotel in Sydney #33 Family Hotel in Sydney #35 Business Hotel in Sydney #43 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
Welcome to Australia’s largest hotel, Four Points by Sheraton Sydney, Darling Harbour with 683 rooms including 17 suites. Located in Sydney’s central business district overlooking Darling Harbour; you will find the major entertainment and shopping districts including Pitt Street Mall, Queen Victoria Building, and Chinatown in close proximity. Ideal for leisure travellers, the hotel offers contemporary dining and a 24-hour fitness centre. All rooms have been refurbished and offer modern furnishings, Wi-Fi internet access, comfortable beds and great views of the city or Darling Harbour. ... more   less 
Number of rooms
683

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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