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Four Points by Sheraton Sydney, Darling Harbour

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161 Sussex St., Sydney, New South Wales 2000, Australia
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Four Points by Sheraton Sydney, Darling Harbour
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Four Points by Sheraton Sydney, Darling Harbour
Four Points by Sheraton Sydney, Darling Harbour
Four Points by Sheraton Sydney, Darling Harbour
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2,306 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (691)
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Sydney, New South Wales, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family and I stayed at the Sheraton Four Points and were so very happy. The staff were extremely professional, polite, very helpful, kind and aware. I would recommend this hotel to anyone wanting to explore Sydney and in particular Darling Harbour and all that is around there. The rooms are clean and very functional. Breakfast was really good and... More 

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Adelaide, Australia
Level Contributor
60 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is excellently located to Darling harbour and a short walk to the city. Select a room facing Darling Harbour which offers outstanding night views. Staff were really friendly and accommodating. Breakfast was a good choice but seating area was spread over a couple of rooms. Large room king bed, good shower and bathroom facilities. The hotel layout including... More 

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi meandpam, Thank you for your Tripadvisor review. We definitely have one of the best locations in the city, where a great array of entertainment and dining venues and popular local attractions are just a short stroll away. We also appreciate your positive highlights on our welcoming associates, breakfast food variety, comfortable room and nice bathroom facilities. We apologise on... More 

Lancaster, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is good, room is in a decent size, great view and walking distance to darling harbour. Service is nice and all facilities are new. Stayed on saturday night and we could hear the noises from bars and restaurants down there even although we stayed at the second highest level. So if you want a quite room, it's better... More 

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Jeslyne, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour for your overnight stay in the city and appreciating our convenient location, well-appointed rooms and our nice facilities and service. We hope we can welcome you back to our hotel when you are next in town. Thanks for your post. Yours sincerely, Assumpta McDonald Hotel... More 

Port Macquarie
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Unfortunately my room was right next to some hotel renovation/construction so I was woken earlier than I liked by the tradies radio blaring. Other than that my experience, was good. Professional staff and a modern hotel which has retained some of the old Sydney sandstone character from past buildings. A great location to take in the Vivid Festival multiple CBD... More 

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Debbie_in_Sydney, Thank you for taking the time to provide feedback. We sincerely apologise for the inconvenience experienced with the redevelopment works. Transparency is important to us and this information appears on the announcements page of our branded website and also in other third party websites. Great efforts are being made to manage the redevelopment and detailed planning with the... More 

Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is ideally located within walking distance of Darling Harbour and the CBD. The resturaunt seems good value breakfast and dinner buffets. There is a small tavern nearby (part of the hotel) which also serves great food and has a big screen to watch sport etc. The beds are very comfortable and get on the darling Harbour side to... More 

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Birdman6074, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your stay in the city and for sharing your impressions on Tripadvisor. We are delighted to read your favourable comments and we are happy to know that you had a comfortable and pleasant stay with us. It is also great to know that our hotel... More 

Singapore, Singapore
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I've stayed here with my friend for 5d4n. The rooms are nicely decorated and very clean. However, the service are really lacking. The front desk people are not friendly at all making you feel not welcome. The conceige worst! My friend asked for information and direction and the conceige guy wouldn't even look at her while replying and just mumbling.... More 

Was this review helpful? Yes 4
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Justine W, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and for taking the time to provide feedback. We are most concerned to hear that we failed to meet your expectations, particularly, with the service provided. Please accept our sincere apologies for the lack of engagement and welcoming service from our associates. It is... More 

Melbourne, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had fairly high expectations of the hotel since the Sheraton name is attached to it. But it's just an ok hotel and my room was basic. There was the usual hair dryer, iron, safe and I did get complimentary wifi with my corporate rate. However, I was surprised to not find bath robe and bedroom slippers. No slippers? Really? Next... More 

Was this review helpful? Yes 1
Sydney, Australia
3 of 5 stars Reviewed 1 week ago

i recently stayed at the four points over the weekend, our room had a great view especially of the fire works and the water. although i ordered in room dining and my order was wrong and the food quality had no effort and did not taste quite nice. over all it was a nice weekend.

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi melissa k, Thank you for taking the time to provide feedback on your recent stay at our hotel. We are glad to know that overall you had a pleasant weekend and that you enjoyed the guest room views and the spectacular display of fireworks on Darling Harbour. On the other hand, please accept our sincere apologies for your in-room... More 

Caloundra, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

It was cold and wet in Sydney, also the hotel is under major Reno,s, the front entrance is hard to find, then if in a taxi, you get in and out of the taxi on one off Sydney's busiest roads, it's actually a bit dangerous. Had a Harbour view room, which had scaffolding from the rents blocking any view room... More 

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Gary C, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to provide feedback. Please accept our sincere apologies for the inconvenience experienced with the redevelopment works and current facilities. Transparency is important to us and this information appears on the announcements page of our branded website and also in other... More 

Petaling Jaya, Malaysia
Level Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Even though there is some noise going on due to renovation, this remains an excellent place to stay in thanks to its proximity to tourists spots, great places to eat and the beautiful Darling Harbour just minutes away. This was my second time in this city (having stayed at an Oaks establishment on my first) and I chose this place... More 

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Xine139, Thank you for your delightful review and choosing the Four Points by Sheraton Sydney, Darling Harbour for your stay in the city. It is both pleasing and reassuring to receive such positive feedback and to learn that you had and enjoyable stay with us. We certainly have one of the best locations in Sydney, just a short stroll... More 

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