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Four Points by Sheraton Sydney, Darling Harbour

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161 Sussex St., Sydney, New South Wales 2000, Australia
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1 room 1 guest
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Four Points by Sheraton Sydney, Darling Harbour
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2,355 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (706)
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    (2355)
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    (636)
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All months
Level Contributor
92 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights on vacation and really enjoyed our stay. By joining the free Hotel club we got 50% off all our meals there. They had a great full buffet breakfast every day. The hotel is close to everything, and our room had a lovely view of the Darling Harbour. You can walk to every site you... More 

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Cathy C, Thank you for your excellent review! It is delightful and reassuring to know that you really enjoyed your stay with us. We certainly have one of the best locations in town and we hope you were able to take advantage of our proximity to visit and see many of the city’s highlights. Your comments on our great... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've stayed in this Four Points on three separate trips over the past 7 months. Each time I've noticed improvement, and as of my latest stay in August 2015, the staff deserve recognition for putting on a great experience. The attitude is great, as is the check in/out process, internet is fast and reliable. Breakfast is good. All aspects of... More 

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi cbdtexas, What excellent feedback! Meeting or indeed exceeding our guest expectations is important to us and we are thrilled to read that you had an enjoyable stay. We are happy to know that our associates delighted you with their service and attention and I will make sure to share your kind words with our teams. Also, your positive comments... More 

Hong Kong, China
Level Contributor
126 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I like to stay at the Sheraton in Darling Harbor as it's on the edge of the CBD and walking distance to everything i need. in the summer, Darling Harbor is a nice place to grab a drink or meal, or go for a run. I have stayed here before, and this time i did not anticipate the hotel being... More 

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi geophilhk, Thank you for your delightful review and sharing your nice impressions on TripAdvisor. We are indeed pleased to know that you enjoyed another stay with us and your highlight on our great location is certainly appreciated. As for Wi-Fi, while our internet facility is at a cost in our guest rooms, we do provide this complimentary in our... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I stayed for business with a city view king room. There is nothing wrong with it but there is nothing exceptional either. I think charging for wifi in this day and age for a corporate room is ridiculous and no gym on site is annoying. The water pressure in the shower was dismal and could be easily fixed with an... More 

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi BellsMum, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your business trip to the city. Your highlights on our comfortable beds and room temperature control are much appreciated. On the other hand, we apologise for any inconvenience experienced during your stay, we trust our guests will appreciate the new and enhanced facilities, including our... More 

Brisbane, Australia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed 1 night here in a King bed, Harbour view room. The hotel has a very convenient location making it easy to get around without a vehicle. We were able to walk to the harbour front where there were plenty of restaurants to choose from for dinner. There was a massive downpour and storm the night we stayed here and... More 

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi travelbuzz75, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your accommodation in the city. We are pleased to know that you enjoyed our convenient location and we hope you were able to visit many of the local attractions and entertainment venues close by. We are also grateful for your positive comments on our caring... More 

Perth, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Had a room on the 14 floor overlooking the harbour. Lovely view and the room was well appointed and as per usual very clean. My wife and I always stay at this hotel when we go to Sydney. The hotel is very well located and you can get to the attractions of Darling Harbour and the city easily by foot.... More 

Was this review helpful? Yes 2
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Cooberday, What excellent feedback! Meeting or indeed exceeding our guest expectations is important to us and we are thrilled to read that you had an enjoyable stay. We certainly have one of the best locations in town and we hope you were able to take advantage of our proximity to visit and see many of the city’s highlights. Also,... More 

Canberra, Australia
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for business, booked through work so would have been for rooms in the government rate. Reception area has wonderful polished floorboards, and the staff pleasant though gathered they are not that familiar with area. It was pouring with rain during my visit so wanted somewhere close that served decent food (not the hotel or pub food). Thank heavens... More 

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi CazG63, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your business trip to the city. It is pleasing to hear that overall you enjoyed your stay with us. We appreciate both your positive and constructive comments as they allow us the opportunity to learn where we have done well and areas to improve on.... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night in the Maritime Suite, the early check in was extremely helpful thanks to the friendly staff. The view was amazing and the room was spacious. Great choice, don't regret it at all.

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Jess A, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and appreciating the friendly service of our associates and our spacious rooms with great views. We are grateful for your comments which I have shared with our Front Office team. Thank you taking the time to post a review on TripAdvisor and we hope... More 

ACT
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Superb views of Darling Harbour, was close walking distance to the Sydney Tower and shopping precinct. Walking distance to Darling Harbour and Paddys Markets and other tourist attractions. The room was very clean and the staff were friendly. We jumped on the hop on/off bus and toured around the city.

Was this review helpful? Yes
FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Travelbunnies09, We are delighted to read your favourable comments and we are happy to know that you had a pleasant stay with us. We certainly have one of the best locations in town and we are glad you were able to take advantage of our proximity to visit and see many of the city’s highlights. Also, we really appreciate... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked through expedia. If you like construction site with harbour glimpses room 264 as below. The Reception staff look good in their uniforms, however knowledge of sydney is poor. No beauty service in -house. Although if you want to go the other Sheraton you can use theirs across the city ?? HELLO! If not go to a locally recommend beautician... More 

Was this review helpful? Yes 1
FPSS, General Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Louise S, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and for your TripAdvisor review. We apologise for the inconvenience with the redevelopment works and current facilities. We trust our guests will appreciate the new and enhanced facilities, including our new restaurant, when this important undertaking is completed. We are sorry to learn that... More 

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