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Four Points by Sheraton Sydney, Darling Harbour

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161 Sussex St., Sydney, New South Wales 2000, Australia
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Best prices for: 1 room 1 guest
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Four Points by Sheraton Sydney, Darling Harbour
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Four Points by Sheraton Sydney, Darling Harbour
Four Points by Sheraton Sydney, Darling Harbour
Four Points by Sheraton Sydney, Darling Harbour
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2,262 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Level Contributor
175 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed yesterday NEW

We've been here a few times and we always are treated well by the friendly staff. The rooms are comfortable and if you have a harbour view, it is gorgeous. The buffet, even during construction, is still a great value and so convenient. The elevators are super slow with so many people getting on and off and only half of... More 

Was this review helpful? Yes
UK
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Arghhhh! Beautiful spot with amazing views but book at your peril. Especially when the reception staff will happily take an upgrade fee off you for a harbour room knowing that if you open the curtains you you directly into the eyes of the construction workers and hear nothing but hammer and drill all day and night including Saturday's! Considerable building... More 

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

HI SarahintheUK, Thank you for staying at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to provide feedback. We sincerely apologise for the inconvenience experienced with the redevelopment works. Transparency is important to us and for this reason, we share the information regarding our redevelopment on the announcements page of our website and this has also... More 

Dar es Salaam, Tanzania
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location, overlooking Darling Harbour, is top. You can walk all over the city center area, as well as explore the harbor, and this is a big plus. It is a very large hotel, so don't expect the 'personalized' attention to detail. However the rooms a great, and if you book a harbor view room, you can sit for a... More 

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Africanadventurist, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your stay in the city. We definitely have one of the best locations in town with amazing views of Darling Harbour. We hope you were able to take advantage of our proximity to see and visit many of the local attractions and dining/entertainment venues nearby.... More 

NSW
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a quick visit to Sydney. I chose it primarily as parking was included in our package price. Lovely, comfortable room, with expected inclusions. The breakfast buffet was delicious, with an expansive selection of choices. It is perfectly located between Darling Harbour and the CBD.

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Teash21, We are thrilled to know that you had an enjoyable and comfortable stay with us. We aim to provide an exceptional experience for our guest and we are indeed delighted that all aspects of your stay were met your expectations. Your positive comments on our breakfast buffet are also appreciated and I will make sure to share your... More 

Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently stayed for two nights over the weekend. Our room was on the tenth floor with a balcony overlooking Darling Harbour. Found the room to be modern, spacious and perfect for a weekend stay, Bathroom was clean, modern with a complementary range of bathroom products supplied. Although there is currently construction work happening at the Hotel, personally did not find... More 

Was this review helpful? Yes 2
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Seagreen72, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your weekend accommodation in the city. It is great to know that our location, room and facilities suited you and our associates delighted you with their courteous and welcoming service. I will make sure to share your excellent feedback with the team and I am... More 

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked a weekend package 26th - 27th June for our 45 wedding anniversary , advised workman would make some noise during the day no big deal as we would be out of the room all day. Our room 602 was that close to the action i could talk to the workman , a call to the front desk fixed... More 

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FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Brian H, Thank you for choosing the Four Points by Sheraton Sydney, Darling Harbour for your special occasion and sharing your experience on Tripadvisor. I am pleased to know that our Front Office team was able to assist in ensuring your stay is both comfortable and uncomplicated. I will make sure to share your complimentary comments on the excellent... More 

West Hoxton
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Location wise it was close enough to food, shopping and sights. bed, pillows and blanket were extremely comfortable. Room and bathroom was clean. Toiletries provided were superb. Room service food was abundant. Noise form the renovation was a bit bothersome in the morning but that was just temporary.

Was this review helpful? Yes 1
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Lily S, Thank you for staying recently at the Four Points by Sheraton Sydney, Darling Harbour. We are glad to know that overall your expectations of our services and facilities were met. Our apologies for any inconvenience with the redevelopment works. We are excited to share the end product and we are confident that our guests will appreciate the... More 

Sydney, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have stayed many times for special occasions. Generally the rooms are beautiful with a stunning view over Darling Harbour. Great bar, get there early during happy hour to get a seat. Customer service is generally great, but we have had a few bad experiences with staff, such as when we requested a room with a view and were instead... More 

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Wildtree, Thank you for your review and taking the time to share your impressions online. Please accept our sincere apologise for not meeting your room preference on this occasion. We do our best efforts to meet our guest requests whenever possible, however, this may be difficult at times and is subject to availability. Other than this, we hope your... More 

Brisbane, Australia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This property is undergoing a major renovation with a new tower being constructed to expand capacity. All good if you are advised when booking. I did not appreciate workers starting work at 230am and waking me. Makes for a long day, the staff and property otherwise were fine.

Was this review helpful? Yes 3
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Morris T, Thank you for staying recently at the Four Points by Sheraton Sydney, Darling Harbour and taking the time to provide feedback. Please accept our sincere apologies for the inconvenience experienced with the redevelopment works. Transparency is important to us and for this reason, we share the information regarding our redevelopment on the announcements page of our website... More 

Canberra, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Four Points last year in November after an incredibly busy day running around organising a friends proposal behind his girlfriend's (now fiancee's) back! I arrived late after terrible traffic near the airport, and the hotel staff were quick to check me in, help me upstairs and call me a cab to get going right away! I... More 

Was this review helpful? Yes
FPSS, Manager at Four Points by Sheraton Sydney, Darling Harbour, responded to this review

Hi Jessica B, Thank you for your wonderful review and taking the time to share your nice impressions online. We are happy to know that we were able to offer you a quick and uncomplicated check-in to immediately go and prepare for your special event. Further, it is delightful to know that all aspects of your stay including the comfortable... More 

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