Easy walking access to the Rocks, Harbor Bridge,the Opera House and the Botanical Garden, so you don't have to spend too much time in your hotel room. It was clean and nice contemporary design, just not outstanding. We did not have a harbor view this time, and that might have made a difference, although our view was nice. Breakfast buffet... More

Stayed here over the New Year 2011/12 but were disappointed in so many ways. The main restaurant was frantic at breakfast time and we felt that we left the hotel without anyone knowing that we had been there! More

Nice rooms, lovely bathrooms. Restaurant forgot our breakfast order before conference, so time was limited to get it cooked. They resolved issue by letting us dine at the buffet for same price as what we ordered. Dinner was lovely, but felt a bit put out that the fact we were paying guests of the hotel a table could not be... More

I recently stayed at the Shangri-La Sydney with a friend. The staff were incredibly professional and helpful from the reception desk satff to the room service staff to the concierge staff and the amazingly wonderful Horizon Club staff (special mention to the extremely helpful Amy). From the second we arrived to the second we left everything was perfect. In fact... More

Had two rooms here mid january. * No recognitions whatsoever of Diamond member status. None of the benefits of suposedly being one of their most valued guests are extended. * Check in staff showed no interest in helping , basically fobbed me off and made no effort to keep me in the loop for when my room would be ready.... More

This was our fourth year in a row staying at the Sydney Shangri-La and my last review of it pretty much still stands. We like the place overall and will probably keep coming back. The rooms (we had a Grand Harbour View Horizon Club Room this time) are very good sizes and have some of the best views in the... More

We had three nights here. It's in a great location, the rooms are well appointed and spacious. Very standard fancy hotel but very comfortable. They could do with some instructions on how to use the clock/radio/ipod dock. Very handy for Circular Quay and public transport. One of the most comfortable beds I've ever slept in. More

I stayed at the Shangri-La Hotel Sydney in mid December and was overall really happy with the room and the service. The concierge took my bag to my room with no fuss. My Deluxe Darling room was unusual, it had a little loungeroom with a large flatscreen tv, then a corridor down to the bathroom and then the bedroom. Everything... More

We just got back from a stay at the Shangri-La in Sydney. We have stayed before and had a harbour bridge view room. This time we requested the same but as we were late checking in (6pm) there wasn't one available. However, we were on 16th floor and our room was impeccable. The decor was almost like new, we could... More