I'd researched and selected this hotel because of it's location, and the reviews here on TripAdvisor. I've previously lived in Sydney so I knew the location. I selected the Premier Grand Harbour View room for the view and the welcome luxury after a series of long-haul flights. The problems started with check-in - the receptionist didn't understand that "Advance Purchase"... more

I booked the club room with a view of the Opera House - what a great view (but seriously how long can you look out the window?). Very nice comfy room with a nice big marble bathroom with huge bath. I'm a big fan of the club lounge where you get free buffet breakfast, hors d'oeuvres, etc. The only thing... more

We stayed at this hotel for 4 nights with our 3 kids. We have traveled all over the world and I have to say we really enjoyed this hotel. Great location, great service, great view, helpful staff, comfy beds, and quiet. Even though there seems to be a lot of business travelers at this hotel- we did not feel out... more

We stayed in the Deluxe Grand Harbor View room with a fantastic view of the Harbor Bridge, Opera House and Sydney Harbor. The rooms are huge and well appointed. The hotel is located in the Rocks and we easily walked to all the sites we wanted to see. My wife and I both loved the breakfast buffet. The fresh fruit... more

Had a great weekend away. Room was great with a nice bed and wonderful view...you wouldn't have wanted to have been in the next room away though (19) as you would have had a view of the back of buildings and not the opera house. Our shower drain smelled terrible but guess that happens if they are not used all... more

Enjoyed a 3 night stay in March on our tour of Australia. Only disappointment was not being able to upgrade to a Horizon Room, as we have usually done when staying at a Shangri La Hotel. Room was good and good view of the Harbour but not the Opera House. The Hotel was extremely busy when we stayed but nevertheless... more

Loved it. Great views of the Opera House from our room. Stunning bar on the 36th floor is a must for sunset drinks - get there early for a seat by the window. Swimming pool clean and relaxing (and no extra charge as in some chain hotels - tut, tut). Fab busiess facilities - we used the internet for free... more

Myself and my partner decided to do a last minute trip to Sydney after a rather stressful week. We stay in Sydney quite regularly, and have previously stayed at hotels such as the Fraser Suites, Amora on Jamieson, The Westin and the Marriot. Upon checking in we found the rooms to be quite acceptable, if not a little oddly shaped,... more

my stay at the Shgangri-La Hotel, Sydney was good but i found some of the staff to have an attitude. this hotel is 5 stars but not true blue 5 star hotel. i decided to try a wake up call i was very disapointed with the wake up call it was just a voice recorder say this is your wake... more