We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Shangri-La Hotel Sydney and Sydney?

We'll send you updates with the latest deals, reviews and articles for Shangri-La Hotel Sydney and Sydney each week.

  • Save Shangri-La Hotel Sydney
  • E-mail this page

Shangri-La Hotel Sydney


Hotel class 5.0 of 5
176 Cumberland str., The Rocks, Sydney 2000, Australia
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Sydney

Reviews you can trust

82% Recommend
4.0 of 5 stars 508 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (508)
[ Date ] [ Rating ]
Great hotel
Save Review
5 of 5 stars
SoeradjR   1 contribution
Amsterdam, The Netherlands
Nov 23, 2009 | Trip type: Couples New

The Shangri-La is an amazing hotel with great staff. The location in Sydney is excellent: great views and lots of things to do in the neighbourhood! I can recommend this hotel to everyone who wants to relax, be in the heart of Sydney and dont mind to pay a little extra. more

Save Review
5 of 5 stars
newhite   10 contributions
Sydney, Australia
Nov 21, 2009 | Trip type: Friends getaway New

Offers a magnificent view of the city! Cocktails are pricey at $20 a piece, but the location makes it worth the money! more

Management response from
FOMSYD, Front Office Manager

Many thanks to the author for their review of our Blu Bar on level 36. While our cocktails are competitively priced, I will certainly pass on your comments to our Director of Food & Beverage for their review. I was pleased to read your felt the view & experience made the price worth it for you and look forward to...

Save Review
2 of 5 stars
tonytelecom   11 contributions
billinge,england
Nov 21, 2009 | Trip type: Business New

I have stayed in three other Shangri La hotels. Vancouver,Singapore and Kowloon. All are 5 star rated and deservedly so. But, the Shangri La in Sydney was a real let down. Firstly it does not have the feel of the others that I have stayed in. The hotel lobby looks like you have wandered into a Holiday Inn. To be... more

Save Review
5 of 5 stars
yaya41   2 contributions
yaya41
Nov 14, 2009 | Trip type: Couples

The Shangri la hotel in the Rocks is a very beautiful place to stay! I went there with my husband for a 2 weeks vacation and i was really happy about the service and the location. It is just few steps away from circular quay and right in the heart of the historial district "the Rocks". It has a magnificient... more

Save Review
5 of 5 stars
Nicole001Sydney   1 contribution
Sydney
Nov 3, 2009 | Trip type: Couples

I recently stayed at Shangri-La hotel for romantic weekend getaway with my husband. We had such an amazing time - the views from our hotel room were amazing, and cocktails at Blu Horizon fantastic. Thank you so much for such a wonderful stay - I would recommend this hotel to anyone - both locals and overseas guests. more

Management response from
FOMSYD, Front Office Manager

Many thanks to the author for their fantastic review of Shangri-La Hotel Sydney. I was pleased to read you enjoyed your stay with us and Blu Bar - located on the top floor of the hotel. Above all, thank you for your recommendation - something Shangri-La Hotel Sydney highly values. We look forward to welcoming you and your husband back...

Save Review
4 of 5 stars
psychantenna   2 contributions
Adelaide
Nov 3, 2009 | Trip type: Couples
1/1 found this review helpful

The shangri-la is exquisitely placed in terms of views of sydney harbour and opera house. Knowing this, I think they probably pay less attention to service and quality of service. Food was alright, but very expensive. Facilities are on par with other hotels but nothing outstanding. Service is varied - excellent in some respects (e.g., the valet guys) but ordinary... more

Management response from
FOMSYD, Front Office Manager

I thank the author for their honest review of Shangri-La Hotel Sydney. While I certainly do appreciate your comments regarding our fantastic location and views, I was concerned to read that you found our food & beverage service and quality not up to standard. I have passed on your comments to our Director of Food & Beverage for their input...

Save Review
4 of 5 stars
mhyalene   73 contributions
Blacktown, Australia
Nov 1, 2009 | Trip type: Couples

July 09 was my second stay at Shangrila, thanks to my bf who always surprises me. This hotel is just magnificent in many ways, would recommend to anybody (although, I don't know how much it costs lol). Upon arrival at Shangrila, you are greeted by the concierge and the lovely people at the reception. We couldn't check in as we... more

Management response from
FOMSYD, Front Office Manager

Many thanks to the author for their wonderful review - and thank you to your boyfriend for choosing Shangri-La Hotel Sydney to surprise you! I am pleased your first impressions of the hotel and our executive lounge "Horizon Club" - located on the 30th floor of the hotel - met your expectations. The wide range of food and drinks throughout...

Save Review
2 of 5 stars
Kim_QLD_09   2 contributions
Queensland
Nov 1, 2009 | Trip type: Couples
2/2 found this review helpful

I booked a Horizon Club room at the Shangri-La Sydney for the last night of our honeymoon as a surprise to my new husband. We had previously stayed at another hotel (which provided fantastic service) in the city at the beginnning of our honeymoon, we then went on a cruise and again received fantastic service so my expectations may have... more

Management response from
FOMSYD, Front Office Manager

To the author, Firstly allow me to congratulate you on your wedding and honeymoon. While I am certainly thankful you chose to spend the last night of your honeymoon with us here at Shangri-La Hotel Sydney, I was very concerned to read your comments about our service. Great, quality service is very important to the hotel and our philosophy and...

Save Review
5 of 5 stars
lamorris99   34 contributions
Kneeland, California
Oct 28, 2009 | Trip type: Couples
1/1 found this review helpful

We arrived in Sydney around 10am - the staff informed us that our room wasn't ready, but they went to great lengths to get it ready as quickly as possible. Check-in wasn't until 3pm, but we were in our room before 1pm. We got personalized service when the check-in agent walked our room keys over to us in the lobby... more

Management response from
FOMSYD, Front Office Manager

Many thanks to the author for their wonderful review! I was pleased to read we were able to organise a room for you prior to our guaranteed check in time and that the view from our Premier Grand Harbour View rooms was an added bonus to your stay. Thank you for mentioning our large marble bathrooms - a beautiful fixture...

Save Review
5 of 5 stars
baker4569   11 contributions
Oct 26, 2009 | Trip type: Friends getaway
0/1 found this review helpful

This was a great hotel!! Helped getting reservations at good restaurants, always available if there was problem with room. Rooms were good size for price, and staff was more than helpful. The gift shop and jewelers were amazingly friendly even though we didn't use their services that much, by giving us advice on where to eat, types of jewelry to... more

Management response from
FOMSYD, Front Office Manager

Many thanks to the author for their wonderful review - I was thrilled to read we met all of your expectations during your stay with regards to our rooms, service and staff. I look forward to welcoming you back to Shangri-La Hotel Sydney sometime in the near future so we may have the opportunity to exceed your expectations. Kind Regards,...

Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Shangri-La Hotel Sydney? Share your experiences!

Write a Review
Add Photos
Add Videos
Find more hotels travelers trust
Travelers Who Viewed This Property Also Viewed
Location: Sydney, New South Wales
€320*
Check Rates ABS:HotelCheckRates-d256622?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Location: Sydney, New South Wales
€209*
Check Rates ABS:HotelCheckRates-d256570?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
€205*
Check Rates ABS:HotelCheckRates-d255674?src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
*Average price

Do You Own Shangri-La Hotel Sydney?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Shangri-La Hotel Sydney Also Known As

  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Sydney Shangri La
Address: 176 Cumberland str., The Rocks, Sydney 2000, Australia