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Shangri-La Hotel Sydney

5.0 of 5 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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#18 of 182 Hotels in Sydney
3,098 Reviews 4.5 of 5 stars
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Shangri-La Hotel Sydney
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Shangri-La Hotel Sydney
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3,098 reviews from our community

Traveler rating
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    809
    292
    132
    81
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402
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gosford, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Not surprising it is the views that steal the show at this hotel. The window seats are a fantastic way to sit back and watch the harbour lights in this beautiful city. The service was on par with many other hotels, breakfast was great with the special order chefs doing a fantastic job to keep up with demand. Room service... More

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Sydney, Australia
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed on the 9th floor, and even at this level the views were excellent. The room had a great layout and the bathroom was amazing - it was huge, luxurious and well appointed. Free wifi was provided and there were many convenient powerpoints. There was a turndown service with bottled water provided. Despite being near a busy freeway, there... More

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Wollongong, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel, staff, rooms, views and location are wonderful. Staff are friendly, efficient, helpful and understated. The room was large compared to similar hotels in the areas as was the lovely bathroom.

Review collected in partnership with shangri-la.com

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Contributor
19 reviews 19 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall great service from the staff at Intercontinental. Pros: Decent and clean room, great location and views - convenient access to Circular Quay, ferries, restaurants etc. Enjoyed the hilly walk to and from the hotel. Cons: wifi costs. The room was a bit aged, but was still comfortable.

Was this review helpful? Yes 1
Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Amazing room (2512), amazing view, amazing service, amazing breakfast. One of the best hotel experiences I've had. Cannot fault this hotel, the next time we are back in Sydney we'll be back here. From the moment we stepped out of the taxi to the moment we left the service was top class and so friendly. Anyone who has issues with... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel was wonderful - service everywhere was impeccable. The rooms are incredibly comfortable with everything to hand for your convenience. Restaurant food was excellent, although the menu in 'altitude' was very limited.

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1 review
4 of 5 stars Reviewed 6 days ago NEW

Stayed here with my wife earlier this year, good hotel...not quite on par with some other shangri la's but the rooms are large (make sure you get a harbour or opera house view) and the location is good as it's right next to circular quay. The best thing about this hotel is the staff on the concierge desk; they couldn't... More

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Newcastle, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My partner and I had two nights here, we found that it was very good. They let my partner check in at 0700 rather than the 1500 check in time which made such a difference to our weekend. My partner also bought me flowers, when the room was cleaned they left a vase with water in for the flowers. The... More

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Chesterfield, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here as part of our honeymoon and loved it. It had an amazing cocktail bar at the top and the room had a view over the Opera House. It was great for all the sites and restaurants we wanted to visit. Highly recommend.

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HENDERSON
Top Contributor
59 reviews 59 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It is truly awesome here! Everyone is super helpful & friendly! The concierge service can't be beat! We had a harbor view which was lovely and a large comfortable room that seemed like a small apartment! The bed was comfy and we utilized the fridge to do our own coffee and breakfast in the morning! Tis hotel is close to... More

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Hotel Summarization (Beta)

What travelers say

  • Opera house(185)
  • Horizon club(67)
  • Circular quay(58)
  • Room service(50)
  • Very good(37)
  • Cafe mix(20)
  • Great location(20)
  • Rocks area(8)
  • Friendly and helpful(5)
  • Blu Bar(5)

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
Number of rooms: 563
Reservation Options:
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Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney

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