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All 182 Sydney hotels

Shangri-La Hotel Sydney

5.0 of 5 Hotel   |   176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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Ranked #17 of 182 hotels in Sydney
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Vicki R Westchester, Illinois
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2,700 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Westchester, Illinois
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was one of the highlights of our trip to Australia. We arrived late in the afternoon and check-in seemed to take a little longer than usual but it turned out that we were given an upgrade and they were trying to co-ordinate placing us in two rooms that were near each other. We were taken to a lounge... More

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Sydney, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is my first review and this one does an excellent job. My family visited and stated, they were enjoyed & relaxed. Amazing value, Clean, comfortable, friendly. My family will definitely stay there again.

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Sydney, Australia
1 review
2 of 5 stars Reviewed 2 days ago NEW

Prepare to carry your own bags and welcome yourself to this hotel. The facilities are great - lovely rooms, famous bar in the sky. But not one member of staff seems to have been to hotel school. Your room will get serviced - eventually. And don't bother complaining to management: they're more interested in taking 'statements' than making things right.

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

If you enjoy a relaxing place with good cocktails and stunning views of the city, then you have to go and have drinks at the Blue Horizon Bar, at the top of the Shangri-La hotel. This is in my view one of Sydney's best gems for cocktails and drinks savouring. The bar has all around views of Sydney Harbour, with... More

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Auckland Central, New Zealand
Top Contributor
66 reviews 66 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are looking for a special treat then get a harbour view room from this hotel. We stayed for Christmas, and even though the weather wasn't great, we got amazing views over the harbour. We had Christmas dinner in Altitude restaurant. We sat right next to the window, and were made to feel really special. Close to ferries, the... More

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Adelaide, Australia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A one night stay for work - great service on check-in and a thoroughly enjoyable evening drink (that moved into dinner) at Horizon's Bar on the top floor. Great location, I always enjoy my stays here.

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Perth, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Shangri-La for 2 nights, and would have to be one of the best hotels we have stayed in. Check in took longer than usual, but it was the school holiday/Easter period, and we were offered complimentary drinks in the lobby bar. All our luggage was delivered and picked up from our room, and our luggage was... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Elegant, superior quality 5 star hotel with warm and welcoming staff. Rooms are clean, well appointed and the nightly turn down service was what we have come to enjoy from Shangri-La hotels complete with flowers/mints and bookmark. The pool (indoor) is nice and clean but shallow, the Bar on 36th floor has spectacular views but be sure to book as... More

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Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
58 reviews 58 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I only stayed at this hotel because i could not get another night at the hotel I had been staying at. I was on business in Sydney. It seems that very hotel had been booked for this particular night so I was very lucky. Booking through the web on the hotel site showed there was no vacancy but wotif had... More

Was this review helpful? Yes 1
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We enjoyed an excellent stay and were upgraded and provided with a late checkout for our anniversary. We have stayed at the hotel over the years and have enjoyed great service, rooms and fantastic views every time.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Opera house(185)
  • Horizon club(67)
  • Circular quay(58)
  • Room service(51)
  • Very good(37)
  • Cafe mix(20)
  • Great location(20)
  • Rocks area(8)
  • Friendly and helpful(5)
  • Blu Bar(5)

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#16 Family Hotel in Sydney
#17 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
Official Description (provided by the hotel):
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more   less 
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Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney
Sydney Shangri La

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