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Shangri-La Hotel Sydney

5.0 of 5 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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Shangri-La Hotel Sydney
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Shangri-La Hotel Sydney
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3,263 reviews from our community

Traveler rating
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    842
    305
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    82
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418
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed today NEW

I booked a room for my husband's 50th birthday and on check in they immediately gave us an upgrade as we were celebrating a special event. Unfortunately the air conditioning was not working and they very kindly upgraded us again. The room was perfectly located with views over Sydney Harbour and large windows just showcasing the beauty of the outlook

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I checked in at the Shangri La to attend a business meeting for one night - I still wish I had extended that stay. The room is spacious, welcoming and the service is exceptional. I was checked in super fast and when I arrived in my room, my bag was already there. I had a room facing the Opera House... More

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Amsterdam, The Netherlands
Top Contributor
74 reviews 74 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed yesterday NEW

I really enjoyed staying in this hotel. The hotel is located so centrally that you can walk to most of the places you want to be. The rooms are big and nice although not all rooms are refurbished yet. And refurbishment is what the hotel needs to stay up with the other 5 star hotels in the neighbourhood. The staff... More

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Sao Paulo, SP
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

ive been to the bar on 36 level. the experience was so amazing! the bar has view to the opera house and the harbour bridge. cockatails are awesome, service is good and helpful. staff understand what you like to drink so it cant go wrong. its definitely a must see in Sydney.

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Adelaide, Australia
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was underwhelmed by our stay here. I think more than anything it would be it was overpriced for value. The room, Premier Grand Harbour View, was spacious and had the 270 degree views as stated but the windows were not clean to view from. I realize this is hard to achieve regularly particularly near the water but for me... More

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Worcestershire
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We based ourselves here for a stay in Sydney and had picked a Horizon Club room. Unfortunately our stay coincided with renovation of the club floors and this meant that our room was on a lower floor than it would have been and the club lounge was based on the ground floor instead of higher up in the building, with... More

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Sydney, Australia
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

They're undergoing renovations in the Horizon Club. So where they have put the temporary Club is not worth while paying the extra for. I also found the food and beverage on offer at the Club was underpar.

Review collected in partnership with shangri-la.com

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Wolverhampton, United Kingdom
Top Contributor
68 reviews 68 reviews
19 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is beautiful but beware if you don't like a steph climb to and from Circular Quay, it is very hilly around the hotel ! Our room was overlooking the Darling Harbour bay and was lovely at night watching the boats are ferries go by. It was over a four lane road but our room was on 16th floor... More

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Sydney, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The view from our room 2813 was nothing short of spectacular. We do not have a bad word about any part of our experience from checked-in to checked-out. Staff were welcoming and attentive, the room and view were magnificent, the Altitude Restaurant dining was out of this world. We highly recommend this hotel to anyone - local or overseas tourist.

Review collected in partnership with shangri-la.com

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Billericay, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We've stayed at a number of Shangri-La hotels and Sydney did not disappoint us. We had a corrner room overlooking the Oper House and Bridge, and the views were worth the stay alone. The hotel and rooms are extremely well appointed and the service was exceptional, with room service and houskeeping requests being met within just a few minutes. The... More

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Hotel Summarization (Beta)

What travelers say

  • Opera house(185)
  • Horizon club(67)
  • Circular quay(58)
  • Room service(50)
  • Very good(37)
  • Cafe mix(20)
  • Great location(20)
  • Rocks area(8)
  • Blu Bar(5)
  • Friendly and helpful(5)

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
Number of rooms: 563
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Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney

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