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All 183 Sydney hotels

Shangri-La Hotel Sydney

5.0 of 5 Hotel   |   176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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Ranked #17 of 183 hotels in Sydney
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
David G Toronto, Canada
  • Reviews (2,906)
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2,906 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (809)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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English first
Toronto, Canada
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Beautiful rooms and a convenient location. The hotel seemed just a bit too business oriented. Staff were friendly, but did not go out of their way to make us feel welcome (as was done at the Intercontinental Sydney)

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Brisbane, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

My teenage daughter and I recently stayed in a Horizon Club Executive suite on the 32nd floor. The view was amazing and the service of all staff was excellent. Staff went out of their way to help us with any query we had during our stay. It was well worth the extra money to have access to the club lounge... More

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Adelaide, Australia
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Travelled to Sydney from interstate to celebrate a 30th birthday and our 5th wedding anniversary. Booked a Horizon Club Premier Grand Harbour View Room for three nights and informed the hotel about the special occasions we were coming to celebrate. Check in and check out was efficient and friendly. We arrived at 11:00am and our room was not ready for... More

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Top Contributor
70 reviews 70 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I've had fantastic experiences at various Shangri-La's around the world so I was expecting a fabulous night when I organised for a group to celebrate in the famous Blu Bar on 36. What we experienced was dismal service, bordering on rude, and horrible bar food which was incredibly over priced, some was inedible, it was presented badly, and no napkins... More

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Sydney, Australia
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here with my husband to celebrate our 1 year wedding anniversary. 1 night only but absolutely incredible. We checked in and told them it was our 1 year to which after we arrived in the room, they greeted us with a bottle of champagne and chocolates to celebrate! Great added touch. Our room was opera house view room... More

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Cheshire, England
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This review is 24ish months overdue but better late than never :-) my husband and I stayed here for 3 nights on our way back from New Zealand in January 2012. We could have chosen any top end hotel in Sydney but decided on the Shangri-la and we're so pleased we did. Our travel agent recommended we book a harbour... More

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London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed for two nights at the Shangri-La last weekend. My room was upgraded to the 34th floor and the view was breathtaking. I made use of both the gym and pool which were quiet and more than adequate. The service was excellent and the quality of the hotel was reflected in the rooms and provision of anything you could... More

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Goulburn, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We booked a room at the last minute on Saturday night and wow we are so glad we did. It was a night kiddie free (first time in a long time) and we walked away feeling so refreshed!! All of our needs were met & so much more. Rooms were clean, bed was comfy, no neighbour/ lift noise. We will... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
14 reviews 14 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here on the weekend after winning this as a prize on facebook. I had never stayed here before and was suggested this by a friend. We were originally just going to go on our own as a first night away from our baby but at the last minute decided to take her with us. Check in was quick... More

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived at 0530 AM at the reception and were found a room we check in to even though it was many hours before the official check in time and were offered a room with a better view the next day if we required as they recognized we had traveled form London to Sydney and were exhausted. The Room was... More

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Hotel Summarization (Beta)

What travelers say

  • Opera house(185)
  • Horizon club(67)
  • Circular quay(58)
  • Room service(51)
  • Very good(37)
  • Cafe mix(20)
  • Great location(20)
  • Rocks area(8)
  • Friendly and helpful(5)
  • Blu Bar(5)

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
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Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney

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View from room (221)
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Room/suite (409)
Hotel & grounds (94)
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The Hotel (58)
Restaurants and Bars (15)
Pool (8)
Deluxe Darling Harbour Room (114)
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All management photos (36)
View from room (3)
Dining (16)
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Room/suite (7)
Hotel & grounds (4)
Bathroom (1)
Other (4)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Sydney #7 Spa Hotel in Sydney #14 Romantic Hotel in Sydney #16 Family Hotel in Sydney #17 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more   less 
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