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All 182 Sydney hotels

Shangri-La Hotel Sydney

5.0 of 5 Hotel   |   176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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84%
Ranked #16 of 182 hotels in Sydney
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
geoff t Melbourne, Australia
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2,942 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (824)
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English first
Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stay quite a lot at the Shangri-La when I am in Sydney. Firstly it has the best views of Sydney Harbour, situated right behind The Rocks, you take in uninterrupted harbour views. This hotel has an amazing group of people who work their, they care and they take special note to your wants and needs. To me its my... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed here for 8 nights in late June / early July whilst on business. The hotel is everything you would expect from a 5 star property in a major city. Fabulous location, fabulous rooms, excellent service, excellent food and great facilities. My room was large, very comfortable, well equipped and had an amazing view of the Sydney Opera House... More

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Osaka, Japan
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed a room opera house side on 25th floor. We could not see harbor bridge and opera house together, but enjoyed. And Swimming pool was also good. Near the rocks, Good location. Definitely better than Hilton near town hall station, or other five star hotels.

Review collected in partnership with shangri-la.com

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Melbourne
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed overnight in an Opera house and city view room prior to a cruise departing Sydney. We were greeted by a helpful, polite and happy bell boy whom helped us with our bags. The entire check in process was seamless the staff at the front desk were polite, prompt and professional. We stayed in room 1616 which had a... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The location is fantastic and view so good from the Blu 36 Cashier so terrible!!!!!!! And the other cashiers won't serve you if there was already one designated to serve you. Be careful with items on the bill checking out and watch carefully with your credit card statements afterwards!

Was this review helpful? Yes 1
Panadura
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We thoroughly enjoyed our short and sweet family stay at Shangrilla. Never enjoyed such great hospitality in Australia! Staff were so courteous and helpful. Sorry we did not get the name of the Concierge on duty when we checked out on evening around 6:30pm was an exceptional customer service star. Reception were exceptional stars too. Great rooms and the views... More

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

From the moment you step through the foyer you are enticed into a world of luxury we stayed in the opera house city view room it was impeccable the views where incredible could sit at the bay window all day everything you would expect from a 5 star hotel

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Adelaide, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Shangri-La for a few nights and we had a wonderful experience. The location was excellent and we had a magnificent view over the harbour. The room was clean and spacious. The staff are all wonderful and polite and when I advised it was my wife's 50th birthday they quickly organised a little sweet surprise for... More

Review collected in partnership with shangri-la.com

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The Entrance, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Amazing views, also very comfy bed in the club suite (possibly best in sydney cbd). Special thanks to Lorraine in customer relations for making our trip more memorable. I will defenetly choose to stay here again in the future

Review collected in partnership with shangri-la.com

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Wagga Wagga, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Late booking made via hotel's website, on arrival at hotel the young chap at reception had me booked in within 3 minutes, car taken away by valet, and in room within about 10 minutes of arrival on a busy Friday - not bad! After a long day couldnt be bothered to go out in the evening so had room service... More

Review collected in partnership with shangri-la.com

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Hotel Summarization (Beta)

What travelers say

  • Opera house(185)
  • Horizon club(67)
  • Circular quay(58)
  • Room service(51)
  • Very good(37)
  • Cafe mix(20)
  • Great location(20)
  • Rocks area(8)
  • Friendly and helpful(5)
  • Blu Bar(5)

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Shangri-La Hotels and Resorts, Travelocity, Cheap Tickets, Priceline, Tingo, Venere, Hotels.com, Otel, BookingOdigeoWL, Despegar.com, Agoda and Jetsetter so you can book your Shangri-La Hotel Sydney reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Sydney #6 Spa Hotel in Sydney #14 Romantic Hotel in Sydney #16 Family Hotel in Sydney #16 Luxury Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more   less 
Number of rooms
563

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