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Shangri-La Hotel Sydney

#21 of 175 Hotels in Sydney
Certificate of Excellence
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176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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Shangri-La Hotel Sydney
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4,029 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warrnambool, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here a few times now with my family and it never gets old. I fall in love all over again each time we visit. Nothing is overlooked, friendly staff, well looked after. This place is perfection! Cannot wait until we come back for another visit. Pure heaven!

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Sydney, Australia
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm a regular at this hotel. It's clean, well and well run. Close proximity to the historic rocks area and a 7 min walk to downtown Sydney. 1 min walk to Harbour Bridge Climb. Views from top level bar are outstanding with panoramic views of the Harbour Bridge, drinks are ridiculously expensive up top!! $14 for a beer??? Corner suite... More 

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Adelaide
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Shangri-La in Sydney is a real treat and upgrading to a room with a view is really worth it. There are seats in the window and you can simply enjoy time in your room enjoying the view. we upgraded to Club to enjoy even more of the view. As it was the weekend there were many people in the... More 

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Sydney, New South Wales, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Valet parking is very convenient and nothing to complain about. The location is close to Circular Quay and away from busy traffic. Easy to get in if you are driving your own car.The room is great. There are no electric blankets but the room is warm enough that you don't need one. We had a nice view of the Opera... More 

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here as a treat for our wedding anniversary. Loved every minute of our stay. Room fabulous, breakfast amazing. Views of Sydney Harbour Bridge from our room and the restaurant were outstanding. Can't wait to go back!

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Pittsburgh, Pennsylvania
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Shangri-La for 3 nights and thoroughly enjoyed our stay. Front desk and concierge staff were friendly and extremely helpful. Our room was spacious, clean and well-appointed. Our view from the 10th floor over Sydney Harbor was unparalleled, and aside from the view we had during our Bridge Climb, was truly one of the... More 

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Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent four nights in the shangri la as the beginning of our australia trip. Had a room at 18th floor with harbour view. Ask for harbour view when you book. Rooms have grat view on opera house and sidney bridge. Nice bar at 36th and great dinner at Altitude on same floor

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Canberra, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel right at the Rocks with a wonderful view of the Opera House and the Harbor Bridge. It is definitely worth spending the extra money to book a room with the view. Another feature that makes this hotel special is the friendliness of the staff. Very important to us was the quality of the beds, nice firm matresses... More 

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Adelaide Hills, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I am a Golden Circle Jade member and have experienced a few Shangri-La group (including Shangri-La, Traders and Jen) hotels in the past couple of years. I was travelling to Sydney for business and decided to see how the Sydney Shangri-La was. Answer: OH, YES Spectacular location as far as views over Sydney Harbour and the Opera House, excellent staff... More 

Was this review helpful? Yes 2
Mosman, Australia
1 review
3 of 5 stars Reviewed 4 days ago NEW

Shangri La has everything going for it. To wake up to a glorious morning with cloudless blue skies and view Sydney Opera House and Circular Quay cannot be described - sheer magic. The hotel's facilities are first class, the food good, the breakfast buffet has an extensive selection, and the room rate was great value for money, BUT ... Oh... More 

Review collected in partnership with shangri-la.com

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