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All 182 Sydney hotels

Shangri-La Hotel Sydney

5.0 of 5 Hotel   |   176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
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Ranked #16 of 182 hotels in Sydney
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Adelaidetravel Australia
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2,945 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (827)
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English first
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Have just spent a couple of days at the Shangri-La Hotel in Sydney. Very nice hotel in a fantastic location. Beautiful view of Sydney Harbour Bridge and the Opera House from our room. Spacious suite with a lovely marble bathroom. Bed was very comfortable with a pillow menu. Can highly recommend the Chi Spa within the hotel. I had the... More

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Cape Coral, Florida
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for 5 days for a work trip I won. Located super close to the Opera House, just a 5 minute walk. It was FANTASTIC, yet expensive! $20 USD for a Bloody Mary in the lobby bar! But, you just couldn't beat the view! Each time we walked into our room, we saw the Opera... More

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Melbourne, Australia
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I stayed there for 2 nights in Sydney and it was a very good experience. The rooms are larger compared to other 5 star hotels. The food is good but not great. Its very close to opera house and you may just walk upto there. There are couple of bars near by and they were decent.

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Sydney, Australia
1 review
3 of 5 stars Reviewed yesterday NEW

I had the worst checkin experience at the Shangri-La. We checked in well after the 3pm checkin time and had to wait over an hour for our room. The rest of the experience was very good but started badly

Review collected in partnership with shangri-la.com

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Tarp, Germany
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Spacious room and bath, very clean, photos on homepage give a good impression. Quiet room, every day new spring water (1bottle per person). Had breakfast with our arrangement: one of the best buffet breakfat I ever had. On Arrival they offered us to have both rooms twin beds (booking was 1 king and 1 twin room) and new room should... More

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Puerto Varas, Chile
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Nice, sober, great attention, clean, great room, comfortable bed, excellent location just minutes walking to the Opera house, Isolated from outside noise, good food. I was lucky with the view also. Is an excellent option in Sydney.

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Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I went here with my partner last year and I have to say from the minute i walked into the reception you can tell its a very classy hotel. All staff where amazing & well mannered. We had a good few cocktails on the 36 floor, Blu Bar. Slightly pricey, however the view & staff compromised the value. Would recommend... More

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Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 3 days ago NEW

The first thing you see checking into the room is the amazing view! So of course that would never let you down. Our room was serviced everyday perfect. I could not fault. Having a small child we didn't want to disrupt too many guests, but they made us feel very welcome on our arrival. The service is amazing!! Could not... More

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Brisbane, Australia
Top Contributor
50 reviews 50 reviews
36 hotel reviews
307 helpful votes 307 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at many Shangri-la Hotels in Asia, but this was our first stay in the Sydney property. Unfortunately, this property is nowhere near the standard of its Asian counterparts. The good: Great location for the iconic landmarks in Sydney; Very friendly and helpful staff; Views are magnificent; Comfortable rooms. The bad: The Horizon Club is oversold. It is... More

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Melbourne, Australia
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel for a night last weekend. After few days I found that they have taken out 18 dollars from my credit card without informing me, so raised the issue with them. They actually charged me for Lemonde which I never used. But they trusted me and refunded me back the money. Other wise hotel and its... More

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Hotel Summarization (Beta)

What travelers say

  • Opera house(185)
  • Horizon club(67)
  • Circular quay(58)
  • Room service(51)
  • Very good(37)
  • Cafe mix(20)
  • Great location(20)
  • Rocks area(8)
  • Friendly and helpful(5)
  • Blu Bar(5)

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
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Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney

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Bathroom (92)
Hotel & grounds (94)
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Pool/beach area (5)
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Amenities (3)
Deluxe Darling Harbour Room (114)
Pool (8)
Restaurants and Bars (15)
The Hotel (58)

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All management photos (37)
Room/suite (8)
View from room (3)
Dining (16)
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Hotel & grounds (4)
Bathroom (1)
Other (4)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Sydney #6 Spa Hotel in Sydney #14 Romantic Hotel in Sydney #16 Luxury Hotel in Sydney #16 Family Hotel in Sydney
Hotel Class
Official Description (provided by the hotel)
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more   less 
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