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The Menzies Sydney

14 Carrington Street, Sydney, New South Wales 2000, Australia
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The Menzies Sydney
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4,374 Reviews from our TripAdvisor Community

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Cronulla, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here one night. Beds comfortable and room sufficient. Water in shower hot. Used the pool and spa (pool suppose to be warm but wasn't). Got room upgrade and free drinks upon arrival. All staff we met, whether on arrival or check out, during happy hour or breakfast, were really helpful and friendly. Hotel centrally located in Sydney to Circular... More 

Helpful?
1 Thank Derek2016
Sydney, Australia
Level Contributor
1,877 reviews
228 hotel reviews
common_n_hotel_reviews_1bd8 1,960 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When it comes to not breaking the bank in the Sydney expensive hotel-stakes, the exception to the rule is found here. It ticks all the boxes... location, Wynyard Station, The Rocks, Darling Harbour and the CBD. Standard room came with double beds allowing me to revel in solo sleeping-apart in our 36 married years. Its quiet with a bit of... More 

Helpful?
1 Thank shasha b
Wynyard England
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Booked quiet room gave us one next to lift ,moved room ,very dark ,old photos to come . Can not get Wi Fi for love or money tried 5 times different people on reception phoned manager he put trough to some tech gut from some company outside .it got worse it rained very heavy decided to stay in hotel ugh... More 

Helpful?
Thank Martin D
h2977-gm01, Guest Relations Manager at The Menzies Sydney, responded to this review

Dear Martin, Thank you for taking the time to tell us about your experience at the The Menzies Sydney Managed by Accor Hotels. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will discuss your feedback with our management team to ensure each issue you have highlighted is investigated... More 

Travelers are raving about these Sydney hotels

Batley, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here for 6 nights after walking out of another hotel we had booked for 7 nights because it was so bad! As soon as we walked in we were helped with our suitcases and even though we had literally booked the room half an hour prior to walking in they had a room ready for us and let... More 

Helpful?
Thank Danthe H
h2977-gm01, Guest Relations Manager at The Menzies Sydney, responded to this review

Dear Guest, Thank you for taking the time to share your experience at The Menzies Sydney. It always a beneficial to receive feedback from our guests, and it is always a pleasure when it is so positive. I am pleased to hear your comments regarding our customer service. I will ensure that this is shared with them, as it will... More 

Brisbane, Australia
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Have stayed here several times. Always liked this hotel as it's so close to Circular Quay and across the road from the underground (Wynyard). Staff usually try to accommodate any requests and I've been upgraded twice. This is a big tourist hotel with a good-sized buffet breakfast available. However, during our last stay, the airconditioning was too cold. No-one knew... More 

Helpful?
Thank G T
h2977-gm01, Guest Relations Manager at The Menzies Sydney, responded to this review

Dear Guest, I also pleased to hear that you enjoyed the location of the hotel, with its close proximity to many of Sydney’s attractions it is a view that many of our guests would share with you. It is disappointing for to read the issues you experienced during your last stay with us, we work hard to deliver an exceptional... More 

Canberra, Australia
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

My room felt dark and dingy and looked out over a garden in disarray with rubbish scattered all about (see photo). Power points are poorly positioned (see photo) and there doesn't appear to be any WiFi. There was a strong unpleasant odour in the hallways which thankfully didn't extend to the rooms. Pass on the breakfast buffet - one of... More 

Helpful?
Thank John W
h2977-gm01, Guest Relations Manager at The Menzies Sydney, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Christchurch
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed just the one night before our cruise. Have stayed previously. Perfectly located for a train ride in from the airport. Service at the desk was excellent and the advice from the chap looking after us was very helpful. Room was ok for what we needed. Priced about right. Breakfast included in the fare was superb.

Helpful?
Thank Anthony W
h2977-gm01, Guest Relations Manager at The Menzies Sydney, responded to this review

hank you for taking the time to share your experience at The Menzies Sydney. It always a beneficial to receive feedback from our guests, and it is always a pleasure when it is so positive. I am pleased to hear your comments regarding our customer service. I will ensure that this is shared with them, as it will serve as... More 

Newcastle, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Let's get away he said , I said yes why not, you book. So he booked not our uSual Hotel down the other end of town but one I've heard of but never stayed at, what a pleasant suprise . So central to where we wanted to go , catching the ferry over to Watsons Bay for lunch, The Rooftop... More 

Helpful?
Thank Kittyblue002
Sydney, Australia
Level Contributor
196 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here as an Accor loyalty cardholder as i was attending a show at the Sydney Opera House (Menzies is at Wynyard railway station and just one stop to Circular Quay and the SOH). The room was old fashioned but well up to 4 star specifications - a comfortable bed, good sized bathtub and nice toiletries. Iron & board were... More 

Helpful?
Thank Andrew N
h2977-gm01, Guest Relations Manager at The Menzies Sydney, responded to this review

Dear Guest, I appreciate the time you took to email the hotel in regards to your concerns relating to your recent stay. Our goal at The Menzies Sydney has always been to consistently provide superior products and services at the hotel. Any feedback we receive from our valued guests enables us to target problem areas where we can make improvements... More 

Melbourne
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for one night on business. Luckily I was not there for very long as the room was small and quite grim (looked out onto an office block). Room old and worn but the location is fantastic. Mixed service. I realised I had forgotten my charger and contacted reception who said they could not help in any way only... More 

Helpful?
Thank Cat_from_Melb
h2977-gm01, Guest Relations Manager at The Menzies Sydney, responded to this review

Dear Guest, I appreciate the time you have taken to email through your concerns relating to your recent stay at our hotel. It was disappointing for me to read your comments regarding your experience at the hotel and I apologise on behalf of everyone at The Menzies Sydney. It is regrettable that the high standard we set out to achieve... More 

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Central Business District
The Sydney Central Business District is abuzz with energy. Power brokers run to and from high rise buildings and after-work drink places, high-end shoppers tour venues like the QVB, and fine diners frequent the many celebrity chef restaurants. For a dose of culture, walk to the NSW Art Gallery, or visit the Sydney Museum. To escape the hustle and bustle, reconnect with nature at the Sydney Botanical Gardens or picnic lunch at High Park. No matter your interest, be sure to check the full calendar of events hosted by the city, from the Sydney Festival in January to October’s Good Food Month at Hyde Park.
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