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The Menzies Sydney

Hotel website
14 Carrington Street, Sydney, New South Wales 2000, Australia
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1 room 1 guest
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The Menzies Sydney
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4,068 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (391)
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Perth
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

As a disclaimer, I will say upfront that whilst heritage buildings are beautiful to look at, I am not a fan of "living" in them. I find them dark and musty smelling and frustrating due to lack of basics like accessible power sockets. I cant help it, I like a modern, bright, uncluttered room, its just how I am. Not... More 

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Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Great location. Within walking distance of all city attractions and across the road from the railway station. Good rooms but bathroom far too small for 2 people. Good restaurant. Pleasant and efficient staff.

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Sydney, Australia
Level Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have previously stayed in this grand old hotel and loved it. This time, it was a little disappointing. Looking for a nice hot shower after a long day, the water temperature was difficult to regulate and only three holes in the showerhead worked!! This hotel used to differentiate itself with charm and quality. Sadly that has disappeared. The rooms... More 

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Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed from 19-23 Aug, it was awesome experience. The room was clean and nice size. It is a bit old but that's makes its unique. Opposite to Wynyard Station so extremely convenient. We walked around the city instead of traveling due to Menzies location. Two things for improvement, during our stay, the door lock unable to open but staff... More 

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h2977-gm01, General Manager at The Menzies Sydney, responded to this review

Dear Jen C, Thank you very much for your feedback. I am glad to read that you enjoyed the location, as well as the uniqueness as a result of the hotel's heritage! I sincerely apologise that the door lock didn't cooperate, glad that someone from maintenance rectified this straight away! I will speak with engineering to see that any such... More 

Wagga Wagga, Australia
1 review
3 of 5 stars Reviewed 5 days ago NEW

Great location in the heart of the city. Room was average and definetley needed a thorough clean which made it hard with a 10 month old wanting to explore. Staff were good just the room let down the experience.

Review collected in partnership with Accorhotels.com

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h2977-gm01, General Manager at The Menzies Sydney, responded to this review

Hi Bethc_skye87, I appreciate you taking the time to review us following your stay. I am sincerely sorry about the state of the room during your stay, it does not speak for our usual standards. I will be escalating these issues with housekeeping to ensure we eliminate such issues. Despite the Menzies being a historic hotel, we do ensure the... More 

Brisbane, Australia
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location but that's where it stops. Conveniently situated above the Wynyard station across the road from a Coles express supermarket. Very close to George Street. Property old and rundown and in bad need of a refurbishment. Poor customer service and arrogant bar staff. I could not use my free evening voucher and my Accor advantage plus card was not... More 

Was this review helpful? Yes 2
h2977-gm01, General Manager at The Menzies Sydney, responded to this review

Dear MarkFlintoff, Thank you for taking the time to provide your feedback following your stay with us at The Menzies, it is from this feedback that we endeavour to make improvements to the service we provide. I am disappointed to read that your experience was negative and that our usual standard of superior customer service was not upheld. I will... More 

Green Point, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my third overnight stay at the Menzies this year. The reason I keep coming back is the high standard of service, the comfortable rooms and it's accessibility. I travel into town by train. I get off Wynyard and in am in the beautiful vibrant foyer within a few minutes. The meal at the sports bar was just right.... More 

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h2977-gm01, General Manager at The Menzies Sydney, responded to this review

Hi Girtbysea, Thank you for taking the time to leave your review, fantastic to read that you have visited The Menzies three times and have taken advantage of our central location! I will share your feedback with our team, it's a great incentive to keep working to such a high standard. Look forward to welcoming you back for your next... More 

Orange
Level Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I Stayed two nights at The Menzies - in one of the cheaper rooms. Good value large room with a very dated bathroom. The Dinner I had, a steak, was superb, and wine by glass was reasonable price for city Hotel. Breakfast okay. Located close to Martin Place and Wynyard Station, a short walk to Circular Key, and CBD. The... More 

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h2977-gm01, General Manager at The Menzies Sydney, responded to this review

Hi Richard, Thank you for taking the time to review us! Fantastic to hear that you took full advantage of our location, it is incredibly convenient being in the heart of the CBD. Being in the hub of the CBD, there will at times be noise that we can't control emanating from our surrounding buildings, I apologise for this inconvenience.... More 

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