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Capitol Square Hotel


TripAdvisor Popularity Index
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#119 of 253 hotels in Sydney
TripAdvisor Traveler Rating
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3.0 of 5 stars 78 Reviews
Recommend63% |
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“Good service, but smelly tired room...” Jun 22, 2009 - watermarkMelbourne
“Excellent Value Hotel - Recommended” May 5, 2009 - Jimmy68
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What's Near Capitol Square Hotel

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Capitol Square Hotel
Corner Cambell and George Streets Haymarket
Sydney 1240
Australia
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Traveler Advice on Capitol Square Hotel

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“Capitol Square Hotel” Wcities.com
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“Capitol Square Hotel Sydney” Expedia.com
Capitol Square Hotel
Corner Cambell and George Streets | Haymarket, Sydney 1240, Australia
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Traveler Reviews

63% Recommend
3.0 of 5 stars 78 reviews
Excellent
5
Very good
21
Average
31
Poor
8
Terrible
11
By trip type
All (78)
Business (6)
Couples (9)
Family (4)
Friends getaway (7)
Solo travel (5)
[ Date ] [ Rating ]
“Good service, but smelly tired room...”
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2 of 5 stars
watermarkMelbourne 1 contribution
Melbourne
Jun 22, 2009 | Trip type: Business

First impression of the hotel was good. Check in was stress free and service was good. Staff was friendly and showed initiative. We were offered wakeup calls and transport was organised promptly. Then we went into the tiny lift and walked through narrow corridors to our room. The smell of damp carpet mixed with old seemingly uncleaned furniture was evident... more

Management response from
Oztripa, Manager

Dear Guest, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. I was disappointed to hear your impressions of the hotel during your stay. Please accept my apologies for any inconvenience or discomfort caused. I would like to ensure you that your comments in regards to the standard of...

“Excellent Value Hotel - Recommended”
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3 of 5 stars
Jimmy68 4 contributions
NSW Mid North Coast
May 5, 2009 | Trip type: Friends getaway

I booked this hotel after reading the reviews on this site. I did not have unrealistic expectations, unlike some other reviewers on this site. I found the hotel to be more than adequate for my stay. I was with a friend from the UK and all we really wanted was somewhere inexpensive, clean, and close to everything. The Capitol Square... more

Management response from
Oztripa, Manager

Dear Guest, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. It is through the observations of our guests that we become aware of issues that would go unnoticed and therefore uncorrected. Once again, thank you for your comments, guest feedback is important to us and very much appreciated....

“This is a bad hotel”
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2 of 5 stars
Roamingx 14 contributions
Los Angeles, California
Apr 28, 2009 | Trip type: Business, Solo travel

I've stayed here before and it was "fine" -- tired decor but good enough service and a good location, clean enough, and things worked. This time, I was put into a room with broken Internet access and when I complained I was instructed to call a third-party call center in Manila who were hopeless. Wasted half an hour of time... more

Management response from
Oztripa, Manager

Dear Guest, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. I was disappointed to hear your impressions of the hotel during your stay. Please accept my apologies for any inconvenience or discomfort caused. It is through the observations of our guests that we become aware of issues that...

“Good Location (Very near to all transport)”
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3 of 5 stars
zhangyin78 6 contributions
Beijing
Apr 9, 2009 | Trip type: Friends getaway

I stayed there on the night of 19 March 2009 becuase we need to catch a very early train next morning. It only takes about 5 mins walk to the station, 1 min to bus stop, 2 mins to monorail station. The hotel itself is OK, everying is very simple. Staying there for 1 night is ok, but not so... more

Management response from
Oztripa, Manager

Dear Guest, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. It is through the observations of our guests that we become aware of issues that would go unnoticed and therefore uncorrected. Once again, thank you for your comments, guest feedback is important to us and very much appreciated....

“Acceptable but difficult for us to find”
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3 of 5 stars
Victorianlad 474 contributions
Melbourne, Australia
Apr 4, 2009 | Trip type: Family
1/1 found this review helpful

I stayed here last year and have only just remembered to write a review, so in fairness to the hotel I will not be too nit-picky as the months that have passed have probably dulled some of my memories of the stay. My mother remarked that overall she thought the hotel was reasonable value, though my distant memory is that... more

Management response from
Oztripa, Manager

Dear Guest, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. I was disappointed to hear that you had a difficulty to finding the hotel because of its location. Please accept my apologies for any inconvenience or discomfort caused. It is through the observations of our guests that we...

“Cheap and OKish. Great location, dull rooms.”
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3 of 5 stars
Lorks 70 contributions
Winchester, UK
Mar 21, 2009 | Trip type: Solo travel
1/1 found this review helpful

This is a hotel that seems to hide itself away: other than the small main door, just around the corner from Starbucks, you wouldn't know it was there. The rooms are alright, in a rather dull way. The bed is comfortable, there is a TV with the 5 main terestrial channels, and there is a kettle with tea and coffee... more

Management response from
Oztripa, Hotel Manager

Dear Guest, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. I was disappointed to hear your impressions of the hotel at arrival and during your stay. Please accept my apologies for any inconvenience or discomfort caused. I would like to ensure you that your comments in regards to...

“Not the best and not a boutique hotel”
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2 of 5 stars
Durhamguy 24 contributions
Durham
Nov 22, 2008 | Trip type: Solo travel
1/1 found this review helpful

Stayed at the Capitol Hotel as my last stop in Australia, loved Sydney but not this hotel. It is a basic three star and the fact that it is owned by Rydges is quite surprising. Definetly not a boutique hotel unless this is the ambition. Certainly the work and transformation had not started during my stay in July. First impression... more

Management response from
capitolsquare, Hotel Manager

Dear Sir/Madam, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. Rydges Hotel and resorts do not own the Capitol Square Hotel Sydney. The hotel has a management agreement in place with Rydges. This hotel is 3.5 stars where as the Rydges branded hotel are 4 stars. The hotel...

“noisy”
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1 of 5 stars
tripp0ne 2 contributions
London
Sep 25, 2008
1/1 found this review helpful

I requested a quiet room when booking. I was given a room where you could distinctly hear people in the adjacent rooms coughing or talking, which make me wake up at nightime. The room was tiny, but this would have been fine for the price I paid, if a better sound insulation had been provided. This is not what you... more

Management response from
capitolsquare, Hotel Manager

Dear Sir/Madam, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. My apologises for you having to wait a few minutes outside the hotel before being attended too. The hotel has quiet tight security of a night and locks the front doors of the hotel. The hotel has 24...

“Compact”
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3 of 5 stars
ammefellow 6 contributions
Yorkshire, UK
Sep 16, 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

Stayed here for three nights when passing through Sydney on business, and a tight-ish budget. Got a good price through the Visitors' Centre. Most things about this hotel were just ok. The room I had could be described as 'compact' but no worse than in most major cities; room was clean. Bathroom pretty small (especially the bath - why bother?... more

Management response from
capitolsquare, Hotel Manager

Dear Sir/Madam, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. The mention regarding noise coming from the restaurants next door to the hotel do not come near the accommodation rooms as these restuarants are one floor below the accommodation and on the other side of the building. The...

“Good for those on a budget”
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4 of 5 stars
ausstayer 1 contribution
melbourne
Jul 11, 2008 | Trip type: Friends getaway
1/1 found this review helpful

After reading some of the reviews for this hotel I was a little put off, however, staying in a standard twin, we booked this fairly last minute and for somewhere that was fairly close (approx 15 mins walking distance) to Darling Harbour and approx 20 mins monorail and walk to the Quay, the hotel was a decent price. It is... more

Management response from
capitolsquare, Hotel Manager

Dear Sir/Madam, Thank you for taking the time to pass on your comments regarding your stay at the Capitol Square Hotel Sydney. The hotel has a great location and offers it's guests a clean and comfortable place to base themselves while visiting the sights of Sydney. Kind regards, Paul Cundy Hotel manager Capitol Square Hotel Sydney

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Capitol Square Hotel Address

Corner Cambell and George Streets | Haymarket, Sydney 1240, Australia