Room not made up. Unwilling to assist. Dirty. Staff unhelpful. Room changed for a smaller windowless option.
Staff not interested in service or customer relations.
Trust a new broom sweeps in soon
More
- Sydney Vibe Hotel

Room not made up. Unwilling to assist. Dirty. Staff unhelpful. Room changed for a smaller windowless option.
Staff not interested in service or customer relations.
Trust a new broom sweeps in soon
More
My husband & I stayed here for 5 nights and were really pleased with our stay given the great value for money and location.
The rooms were clean, spacious and decorated in a modern decor throughout. We had a really comfortable large bed and a spacious living area with a sofa and flatscreen tv. The bathroom was also a decent...
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My husband & I stayed here for 5 nights and were extremely pleased with our stay. We were looking for something centrally located which was good value as we have been travelling across Australia........ we were not disappointed at the Vibe on Goulburn Street.
Our room was on the 6th floor and was very spacious and clean. The bed was...
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Stayed at Goulbourn hotel for 4 nights. Clean rooms and bathrooms. Only the corridor on the third floor (where we stayed) had a stale smell ( dint matter us too much though). Good coffee. On check out the staff were helpful in holding our luggages and offerred to book the airport shuttle. All in all a good stay. Will come...
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Dear Raj R,
Thank you for your feedback regarding Vibe Hotel Sydney.
I have checked the corridor this morning on the 3rd floor and I cannot find the so called "stale" smell you are referring to... I have asked housekeeping to check all the floors and make sure there is no unusual smell and that we continuously spray the floors...
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Have recently had a stay here while at a conference in the nearby Masonic convention centre. The location and closeness to the convention centre was the key reason for staying here. The second key part of the location is the closeness to the Museum train station which is on the airport line. Also within walking distance are Central and Town...
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Dear Marcb1970,
Thank you for your very informative feedback regarding Vibe Hotel Sydney.
We really appreciate feedback that we can do something about straight away.
I will contact our Head Office and have the information you have mentioned added to our website immediately.
We hope to see you again in the future and should you need anything in the meantime...
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Stayed for 3 nights recently for work and found the hotel really good.
Stayed on the 7th floor. Nothing mind blowing but a nice spacious room with a King Bed, clean bathroom and all the facilities you would need.
Good points:
Staff - really friendly and helpful
Healthy options in the restaurant - tasty and affordable healthy breakfast - could...
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Dear Captialscarfie,
Thank you for your feedback regarding Vibe Hotel Sydney.
I am pleased to hear that you enjoyed your stay with us. The entire team is working hard to make sure every guest enjoys their time while being in house.
Thank you for your comments about the healthy options in the restaurant I will most defiantly look into the...
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Where do I begin?
Bathrooms have a disgusting amount of mould, the toilet flusher is ridiculously hard to flush and uses so much water. We had to be room moved due to a room with no hot water after a day. The second room, the shower went cold halfway meaning the cold water had to be completely turned off then...
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Dear Chloeisacat,
Thank you for your feedback regarding Vibe Hotel Sydney.
Firstly I am sorry to hear you had such a bad stay. I am fully aware that there were some hot water issues in the building that was later fixed and I can only apologize for this massive inconvenience. This was caused by a damaged main out on Elisabeth...
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We spent 4 nights here - reasonably located at the southern end of Hyde Park but quite a walk to any major sights. Close to Chinatown and Surry Hills there are pplenty of dining options
The room was spacious and had been renovated, but clearly to a budget. The cost of the mini-bar items was very high e.g. $6 for...
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Dear Mapmanish,
Thank you for your great feedback regarding Vibe Hotel Sydney.
I am pleased to hear that you enjoyed your stay while you were with us.
I will personally inspect your room today and we will be changing the mattress if it is too soft.
Your comments about minibar and Wi-Fi are correct and I can only agree with...
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The hotel is centrally located inside the city, it's easily accessible to World Square, Sony Center, and a few more blocks to Chinatown and Darling Harbour. The outside of the hotel looks young and hip with the bright decor and lively colors. The inside was just so-so. We had a double bed room, and the beds are small (not sure...
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Dear WannabeHouston,
Thank you for your feedback regarding Vibe Hotel Sydney.
We are happy to hear that you enjoyed your stay in general. Our beds are Kings, Queens or Singles and they do differ in size in comparison to the US.
Our rooms are simple but large in comparison to other hotel rooms around the CBD and the colours of...
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This is the first time I went to Sydney with my wife. Its our honeymoon trip. We stayed there for 8nights starting near end of April at room 22x.
PROS:
Great location as close to museum station and free shuttle bus.
Coles is 7min walk away.
Staff is fair as usually lack of smile but still able to help.
There...
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Dear bbchu,
Thank you for your feedback regarding Vibe Hotel Sydney.
We are happy to hear that you had a great time while being on your honeymoon and we hope that you will be back with us again in the future.
We have checked your taps as you indicated upon check out and this issue has now been fixed. We...
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