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Holiday Inn Darling Harbour

4.0 of 5
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68 Harbour St, Darling Harbour, Sydney, New South Wales 2000, Australia
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Holiday Inn Darling Harbour
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Ranked #81 of 175 Hotels in Sydney
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971 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saratoga, New South Wales, Australia
Top Contributor
57 reviews 57 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Only 10 minutes to darling harbour. Across the road from Entertainment centre and round the corner to paddys markets and Chinatown. Room was clean and comfortable. Twin queen beds and intier connecting rooms made it ideal for extended family weekend. Just check the rates. We had booked and received confirmation of rate ectra. Then at checkout the bill was $220-00... More 

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Columbus, Ohio, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had been walking around for a week, exploring the city on my own and staying in a hostel. The Holiday Inn was a great last night! Very nice rooms and so comfortable. It was also in walking distance of so much!

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Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for our first anniversary and the entire look and feel of the hotel was quite good. We got an upgrade and a surprise cream fruit salad at midnight. I was mighty impressed with their buffet breakfast as it was one brunch we had. The hotel also boasts of great location as it is close to nearby market... More 

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Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear Bengaluru, thank you for choosing to stay with us at Darling Harbour during your recent visit to Sydney. We appreciate your feedback and are pleased to hear that you enjoyed your stay and found the Hotel comfortable. We look forward to welcoming you at another of our Hotels next time you are travelling. Kind regards Bradley Boyd Director of... More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

Closed to every where, paddys art market only the next door. Love this location so much. Breakfast are disaster, not enough main food every single morning. The first morning I saw some cereal box, but from second day till we check out no more cereal box, and very2 slow replace food. Even in third day morning, we into breakfast at... More 

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Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear Sriwaty Z, we appreciate your honest and valued feedback after your recent stay with us. Whilst we are disappointed to hear of your experience you comments do allow us the opportunity to further investigate and and then provide you with a more positive resolution. As we are not able to identify you from your screen name, we would request... More 

Rochester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Holiday Inn are my preferred hotels when on business or short breaks, expected the same high quality as others but its only upsides are the friendly staff and breakfast. The downsides are that it is poorly located, expensive and does let you use Priority points for part or full of payment the nights and our upgraded room was a BOX!... More 

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Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear Mike A, thank you for taking the time to post your valued feedback after your recent stay. We would welcome the opportunity to further discuss your comments with you in more detail. As we are not able to identify you fully from your screen name, we would request that you make direct contact with our Front Office Manager Francisco... More 

Cape Town
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Darling Harbour is absolutely magnificent and really beautiful to walk around. The hotel is well situated to walk to the Harbour and the magnificent Chinese Gardens. The hotel is in need of a makeover. As the hotel is used by many cruise lines for passengers pre or post cruise, it sometimes is like a very busy railway station and there... More 

Was this review helpful? Yes 1
Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear Helenecruise , we appreciate your feedback after your recent stay and are pleased to hear that you enjoyed your time in Sydney and also with us at the Holiday Inn. Your feedback has been circulated to our Management Team who value all guest comments and take them on board as a means of improving. We hope to have the... More 

Kuala Lumpur, Malaysia
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location with everything within walking distance. Average hotel with good value. Could have been better by informing guests regarding wifi (FREE when you join IHG member) instead, I need to find out from other guest during 3rd night. Not really sound proof, able to hear noise etc... Manager on Duty REALLY is not friendly... Seems like too busy to... More 

Was this review helpful? Yes 2
Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear blingong, we appreciate your comments after your recent stay and your feedback has been passed onto our Front Office Manager who will follow-up internally and review with his team. It is valuable feedback such as yours that ensure that we are always able to meet the expectations of our valued guests. Kind regards Bradley Boyd Director of Sales Holiday... More 

Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i stayed there for 3 nights. I got a very good check in since I am IHG member. The room was better than expected after staying in two othere five start hotels in Aus, this less expansive one is good. Two things I would like to say not satisfied: 1. I keep hearing people talking outside very clearly. If the... More 

Was this review helpful? Yes 1
Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear Joyce X, as a IHG Rewards Club Member your feedback is very much appreciated and we thank you for posting your comments after your recent stay. We are pleased to hear that you found your stay enjoyable and take note of the points that your have raised. These comments have been forwarded to the relevant Department Heads for further... More 

Top Contributor
115 reviews 115 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel, they should have a 5 stars . I have a problem with the wake up call but the manager did take care of it. but their is a problem with my reservation. I found a lower price thru trip advisor but Holiday inn did not want to honor their low price guaranty. next time... More 

Was this review helpful? Yes 3
Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear winsir, thank you for taking the time to post your comments after your recent stay with us. We are pleased to hear that you enjoyed your time at the Hotel. We would welcome the opportunity to further discuss your Best Rate Claim with you in further detail to ensure that you are fully satisfied. As we are not able... More 

Manila, Philippines
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is conveniently located near restaurants, shopping and entertainment areas. Paddy's Market and China Town are just around the corner. The CBD is easily accessible; Darling Harbour, everything is a short walk or quick ride away. The room was clean, comfortable, and had wifi. The front desk and concierge team were friendly and helpful. I was there on business,... More 

Was this review helpful? Yes
Bradley B, Director of Sales at Holiday Inn Darling Harbour, responded to this review

Dear JoyAnneDB, we were pleased to receive your feedback after your recent stay and are happy to hear that you enjoyed our location in Southern Darling Harbour and also found your room comfortable. Your feedback is important to us and has been passed onto our team who are always very interested in hearing from our guests. We look forward to... More 

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