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Holiday Inn Potts Point - Sydney

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203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
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Holiday Inn Potts Point - Sydney
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Holiday Inn Potts Point - Sydney
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653 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Christchurch, New Zealand
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stuck in Sydney due to health issue and had to find somewhere to stay at least overnight for family of 3. Booked by ph and situation explained, including possible late arrival depending on hospital release time. Well set up, good restaurant and late checkout. When patient arrived at 1.30am was expected and checked up on and offered assistance.

Was this review helpful? Yes
Vicki L, Guest Relations Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Steve, Thank you for taking the time to provide such positive feedback from your recent booking. We are glad that we were able to assist during a difficult time and that your guests felt looked after during their stay. We attempt to look after all our guests and I am glad to hear that the team went above an... More 

Brisbane, Australia
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated right at the top of the Cross this hotel is close to all the action plus the Kings Cross railway station. Walk to everywhere from here, down to Woolloomooloo & into the city. The rooms are huge with comfortable beds & a variety of pillows. We stayed in room 356 which had a street scape view. The staff were... More 

Was this review helpful? Yes 1
Vicki L, Guest Relations Manager at Holiday Inn Potts Point - Sydney, responded to this review

Thank you for taking the time to give us such positive feedback for your recent stay at the Holiday Inn Potts Point. We are glad to hear that you enjoyed your room and the hotel restaurant as well as the convenient location of the hotel. We hope to welcome you back the next time you are in Sydney. Luke Piggott... More 

Werribee, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staying on business for a week Holiday Inn is close to both the Sydney CBD ( 20 minute walk or 10 minutes train)and Kings Cross Areas, a great selection of restaurants all within easy walking distance. Hotel is a little dated but is still very clean and comfortable.

Was this review helpful? Yes 1
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Trav, Thank you for taking the time to leave us a review. It's great to read that our location was convenient for the purpose of your visit in Sydney. We look forward to having you back for your next trip. Kind Regards, Vicki Lawrence More 

Abu Dhabi, United Arab Emirates
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Just on the outskirts of Sydney. Lively district, some great nightlife surrounding the hotel. Train station next door with a 10 min ride into the city. Bondi beach also only a 30 min trip max. Great for a friends trip away, cheap and cheerful. Decor of the room is dull brown, needs updating but the beds comfy and bathroom clean.

Was this review helpful? Yes 1
Vicki L, Guest Relations Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Charlotte, Thank you very much for your positive review of your stay. We are glad you enjoyed the convenient location and great nightlife nearby, and you will be glad to hear that we are in the process of repainting to lighten our rooms. We hope that your 1 star rating was a glitch based upon your positive review. We... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staying here you need to make sure you have a room with a view on the Opera House and the Sydney Bridge, might cost you a couple or Dollars more, but worth it. The restaurant is great for breakfast and a quick meal during the day.

Was this review helpful? Yes
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Hi Tjaart, Thank you for your 4 star review. We are really lucky to have such wonderful views, and how great that you were able to see them! We look forward to seeing you again soon. Kind Regards, Vicki Lawrence More 

Wamboin
Level Contributor
71 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We used this when arriving back in Australia from overseas travel, prior to travel to our home. It gives dependable good value. This time we bought a rate which included breakfast, which was good and, again, good value. Because it is right above a rail station (from which there is no noise), it is good location for visits to Sydney,... More 

Was this review helpful? Yes 1
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Hello, Thank you for taking the time to review the hotel. It's so great to read that you were comfortable and relaxed during your stay. We look forward to welcoming you back in the future. Kind Regards, Vicki Lawrence More 

New Zealand
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time staying in the Potts Point Holiday Inn and after a very nice welcome and smooth check in by Jeffrey we knew we had made a good choice. Our room on the 4th floor was spacious,clean, quiet and came with an amazing view of the Harbour Bridge & city lights. We had dinner in the Sirocco... More 

Was this review helpful? Yes 3
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Hi Margot, Thank you for your review. Whilst we appreciate the great feedback, it seems as though you may be reviewing for another property, as the names you mentioned are not any of our staffs. Kind regards, Vicki Lawrence More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Love Australia and everytime going to Sydney satiating in Holiday inn. Stayed there a few times and every time everything is perfect. Staff always friendly Good location Going back in January again. Had a wonderful room with Harbour bridge view.

Was this review helpful? Yes 1
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Hi there, Thank you for leaving us such a wonderful review! It's so great to hear that you enjoyed all aspects of your stay, and have done so on more than once occasion! We look forward to seeing you again in January. Kind Regards, Vicki Lawrence More 

Johannesburg
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When I heard I was staying at Holiday Inn, a level of expectation came to mind. Standard offering, with nothing too unique. This particular venue was fantastic! Staff were more than friendly, efficient, and helpful. I was impressed by the small details such as, not only fulfilling requests promptly, but then double-checking to see if your request was completed. Amazing.

Was this review helpful? Yes 2
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Greg, Thank you for taking the time to leave us a review. We are thrilled to read that the service from our staff exceeded your expectations, as customer service is our top priority! It is excellent you enjoyed your stay with us and we look forward to having you stay again in the future. Kind Regards, Vicki Lawrence More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The staff are very professional and friendly. The hotel offers rooms with harbour/city views and it is very close to the city, great restaurants and attractions. Kings Cross station in very close so it's really easy to get around. The hotel also offers great food and drinks! They offer a pass to the excellent gym directly over the road.

Was this review helpful? Yes 1
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Hi Kerrie, Thanks for such a great review. We really appreciate all your positive comments and we look forward to welcoming you back again soon. Kind Regards, Vicki Lawrence More 

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