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All 182 Sydney hotels

Holiday Inn Potts Point - Sydney

4.0 of 5 Hotel   |   203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
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Ranked #70 of 182 hotels in Sydney
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
trishbcanberra canberra
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469 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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canberra
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was worried when I saw this hotel was right in the heart of kings cross not where I thought it would be in potts point, but it was quiet and better than I expected. Four stars but good value for a family with two queen beds and kids eat free breakfast was excellent.

Was this review helpful? Yes
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Trishb Canberra, Thank you for sharing your experience of your recent stay at Holiday Inn Potts Point. It is fantastic to read that you had an enjoyable stay and we exceeded your expectations. We too think our Sirocco breakfast is a great way to start the day, especially as a guest, when your children can eat free! We look... More

Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Forget about watching your favorite channel like CNN News, or any international channel. Be prepare to watch only local unrelative news channels, stupid soap series, etc. Wi-Fi internet service is like third world service. I have been in third world countries many times and wi-fi internet is much better than here in this hotel. Today, my last day in the... More

Was this review helpful? Yes
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Juan C G, Thank you for your review. I apologise for your experience as it seems that we could have done much more to have improved your stay. I thank you for your patience as our internet this week has just completed an upgrade, for a faster service. Furthermore, internet is complimentary for all IHG Reward members and I... More

Sydney, Australia
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a one night stay as we had a function locally to attend and didn't want the hassle of trying to get a cab home on a Friday night. As we were out a lot of the evening, we didn't eat but did have a drink at the bar which was very pleasant. Check in and check out were... More

Was this review helpful? Yes
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Fussy Voyager, Thank you for sharing your experience of your recent stay at Holiday Inn Potts Point. It is fantastic to read that you enjoyed your night out and that you had an enjoyable and convenient stay. We look forward to welcoming you back on your next trip. Kind Regards, Aprelle Coady More

Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We arrived at our Hotel only to find they had mixed up our reservation. After greeting us enthusiastically as my friend was one of their 'Elite' members, they went on to give us the wrong room. My friend had booked the room 2 months earlier directly with the Holiday Inn and not with a booking company, so we were quite... More

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Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear JrSrTraveller, Thank you for posting a review of your recent stay at Holiday Inn Potts Point. I apologise for the inconvenience caused during your stay regarding our reservation error. It is fantastic to read about the impression the team left with you regarding the way they handled the situation. I will share your feedback with the team at our... More

Silver Lake CA
Top Contributor
63 reviews 63 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My last holiday Inn was a nightmare This property and the staff were great. The remote in my room needed batteries at 3am. They were their to replace them in three minutes. Addy on the front desk and Jason were super helpful with receiving an emailed ticket to a sporting event. They printed it for me instantly with no problem.... More

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Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear JacoOntheroad V, Thank you for your review. It is fantastic to read that you had an enjoyable stay and the staff were extremely helpful! Addy and Jason are valued members of the team and epitomizes what we strive for and it was terrific to read that they were able to make your stay so memorable. Thank you for sharing... More

Lewistown, Montana
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great upper floor room with a wonderful view- the harbor, opera house, harbor bridge, and the botanical gardens. The front desk staff was extremely friendly and helpful. The neighborhood was eclectic- bars, cafes, small shops, and open air parks. Stay on an upper floor if you want to avoid the street noise. We ended up getting charged... More

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Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Tom S, Thank you for posting a review about your recent stay at Holiday Inn Potts Point. It is fantastic to read that you enjoyed the location and the staff were extremely friendly. We too think our views are wonderful and we are glad that you were able to enjoy them! I apologise that your final bill was incorrect.... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is underrated. I stay at many IHG properties in Asia and have stayed at Potts Point on a number of occasions, and despite the expectation that "in Australia I won't get the level of service I get in Asia" (due mainly to the labour costs) - this is not correct. it is simply a very good hotel, with... More

Was this review helpful? Yes 1
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear De_Chook, Thank you for your positive feedback and thank you for your loyalty to IHG. I’m pleased to hear that you enjoyed your stay and thank you for making mention of the outstanding service that you received. We sincerely appreciate your kind review and honestly strive to ensure all of our guests have a great stay! We look forward... More

Flesherton, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel for a couple of days prior to boarding a cruise ship, in order to recover from the jet lag. We were not aware that Potts Point is also Kings Cross, Sidney's so called Red Light District. The hotel as quite nice, but it was largely surrounded by bars, strip clubs, backpacker's hostels etc. There were no... More

Was this review helpful? Yes 2
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Clive C, Thank you for posting a review of your recent stay at Holiday Inn Potts Point. I apologise that the staff members weren't more helpful to point you in the direction of our popular restaurants, all within walking distance. Thank you for choosing us and we hope that you enjoy your cruise! Kind Regards, Aprelle Coady Holiday Inn... More

ottawa
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed for 4 nights with family Joquine was very helpful as we had flown from UK it is great to have helpful staff with a smile when you check in the rooms have great views of Sydney....close to the tube station and felt that this part of the cross was safe would stay againl

Was this review helpful? Yes
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Carol W, Thank you for taking the time to share your experience of your stay at Holiday Inn Potts Point. It is great to hear that you enjoyed the views and location. Joquine is an integral part of the team and thank you for acknowledging her helpful service, I will mention your comments at our next meeting. We look... More

Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed at this property a few years back, and I noted in my last review, that our had terrible, unacceptable, beds. The mattress was completely past it's use-by date, shaped like a banana, with no support at all. You just rolled into the middle of the bed. Sleep was nearly impossible. Well....time marches on and we decided to try... More

Was this review helpful? Yes 1
Aprelle C, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Richard H, Thank you for writing a review. It is disappointing to read that you had a terrible sleep and I apologise for your experience. We agree that it is extremely important each guest can wake up after a great night sleep feeling recharged. Our beds have been replaced since your last stay, specifically, at the end of last... More

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Additional Information about Holiday Inn Potts Point - Sydney

Also Known As:
Holiday Inn Potts Point - Sydney Hotel Sydney
Holiday Inn Potts Point - Sydney Hotel
Holiday Inn Potts Point
Holiday Inn Sydney
Sydney Holiday Inn
Address: 203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Location: Australia > New South Wales > Sydney
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#47 Business Hotel in Sydney
#51 Family Hotel in Sydney
#62 Luxury Hotel in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Potts Point - Sydney 4*
Official Description (provided by the hotel):
Holiday Inn Potts point is a 4-star, contemporary hotel located just 5 minutes from the city in cosmopolitan Potts Point. Each of our modern 286 guestrooms come equipped with a choice of soft & firm pillows, 32-inch flat screen TVs, high speed internet access and comfortable en-suite with dual pressure shower head. Enjoy spectacular views to Sydney Harbour or an outlook onto vibrant Potts Point from the comfort of your room. Experience some of Sydney’s best bars, cafes and restaurants only moments from our doorstep and explore the historical architecture and cultural embellishments Potts Point is renowned for. Kings Cross train station is located adjacent to the hotel. Just one stop will take you into the CBD and in the other direction it's just two stops to Bondi Junction, making Potts Point an ideal base for exploring both the city and the beachside eastern suburbs. Hotel facilities include the Mediterranean-themed Sirocco Bar & Restaurant, open for breakfast, lunch and dinner, a fitness centre, guest laundry and secure carpark. ... more   less 
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