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Holiday Inn Potts Point - Sydney

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203 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
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Holiday Inn Potts Point - Sydney
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Holiday Inn Potts Point - Sydney
Holiday Inn Potts Point - Sydney
Holiday Inn Potts Point - Sydney
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643 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
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Johannesburg
1 review
5 of 5 stars Reviewed 6 days ago NEW

When I heard I was staying at Holiday Inn, a level of expectation came to mind. Standard offering, with nothing too unique. This particular venue was fantastic! Staff were more than friendly, efficient, and helpful. I was impressed by the small details such as, not only fulfilling requests promptly, but then double-checking to see if your request was completed. Amazing.

Was this review helpful? Yes 1
Brisbane, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

The staff are very professional and friendly. The hotel offers rooms with harbour/city views and it is very close to the city, great restaurants and attractions. Kings Cross station in very close so it's really easy to get around. The hotel also offers great food and drinks! They offer a pass to the excellent gym directly over the road.

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The Entrance, Australia
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in a busy time, the hotel was clean!! Staff were good!! The bar downstairs was great!! Great customer service very personal!! Aircon was already on when I entered the room which was great!!

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Canberra, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Situated right in the heart of Kings Cross, this hotel is a clean, comfortable and convenient place to stay when in Sydney. The staff are incredibly friendly and helpful. Both times I've stayed I've requested and received a quiet room. The lift down to Kings Cross train station is literally right outside the hotel for connections to the airport or... More 

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Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Thank you for taking the time to leave us a review, and giving us such positive feedback. It's great to hear that we could accommodate your request on more than one occasion. We look forward to welcoming you back for your next stay. Kind Regards, Vicki Lawrence More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three nights over the long weekend with my family from Canberra and the GC. Fabulous staff!! All so helpful - from the reception staff who helped us with car parking and our bill to the Chef who chatted to us whilst cooking us fresh omelettes. Great location with the train station entrance right next door - felt... More 

Was this review helpful? Yes
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Hi there, Thank you for leaving us such a great review! We are so thrilled that you found our service above and beyond your expectations as it is our top priority. It would be our pleasure to welcome you back for your next visit. Kind Regards, Vicki Lawrence More 

Mumbai (Bombay), India
Top Contributor
80 reviews 80 reviews
27 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I decided to stay at this hotel during my recent trip to Sydney based on reviews of other TripAdvisor travellers, the hotel is exactly same as mentioned by other members. Good location with many eateries and nightclub around, Kings cross train station just below and not too far from the CBD area, just few minutes by train or taxi. Hotel... More 

Was this review helpful? Yes
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Thank you for your feedback, and taking the time to leave us a review. It's great to hear that you found your stay with us comfortable and convenient for the purpose of your trip. We look forward to welcoming you back for your next visit to Sydney. Kind Regards, Vicki Lawrence More 

Perth, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After the shock of the taxi fare from our early morning arrival, the front desk couldn't have been more welcoming....and found us a room for an early check-in. Larger than expected, the room was clean and comfortable, and we appreciated how quiet the surroundings were with our view towards the city, Opera House and bridge. Only 3 days in Sydney... More 

Was this review helpful? Yes
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Hi there, Thank you for leaving us such a great and detailed review.It's so wonderful to read that you enjoyed all aspects of your stay and we look forward to seeing you for your next visit. Kind Regards, Vicki Lawrence More 

Melbourne, Victoria, Australia
Top Contributor
84 reviews 84 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is one of the cheaper hotels to book in Sydney and is great value. The location is fantastic and is right next to Kings Cross station and also across the road from a supermarket and a number of 24 hour cafe's which is good if you're up late. The rooms are spacious and have good views if you are... More 

Was this review helpful? Yes
Vicki L, Manager at Holiday Inn Potts Point - Sydney, responded to this review

Thank you for taking the time to leave us a review. We appreciate you giving such great feedback, and your comments regarding the room has been passed onto our Housekeeping department. We look forward to welcoming you back for your next trip to Sydney Kind Regards, Vicki Lawrence More 

Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great location - took the train from the airport, and a shuttle back. staff let us check in early, and gave us great info about what to do/where to go. walking distance to gardens, opera house, etc. Really nice hotel, great staff

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Vicki L, Guest Relations Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Margaret, Thank you for taking the time to share your positive experiences from your stay at the Holiday Inn Potts Point. We are glad you loved our convenient location and that we were able to have a room ready when you arrived early. We hope to see you on your next trip to Sydney. Luke Piggott Guest Experience Manager More 

Heidelberg, Germany
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

Just perfect. Love staying at this hotel, always a great experience! Great breakfast on the restaurant and great service, and very clean and tidy. Sightseeing, Business, fun. We really recommend this Hotel.

Was this review helpful? Yes
Vicki L, Guest Relations Manager at Holiday Inn Potts Point - Sydney, responded to this review

Dear Jana, Thank you for taking the time to share your positive feedback from your stay at the Holiday Inn Potts Point. We are glad you enjoyed our delicious buffet breakfast and staff service. We look forward to your next stay with us. Luke Piggott Guest Experience Manager More 

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