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All 182 Sydney hotels

Mercure Sydney Potts Point

4.0 of 5 Hotel   |   226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
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Ranked #101 of 182 hotels in Sydney
A recent review
4 of 5 stars reviewed yesterday
Catherine M Sydney, Australia
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642 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Melbourne
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Well we arrived at the Hotel at midday to be advised that rooms aren't ready until 2:30pm and ushered away. They did offer to take our bags and do the sign up. When we came back after some lunch we then had the luxury of the sign up once more and got the pleasure to go to our room. As... More

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Asharian, Firstly apologies for any inconvenience whilst you stayed with us. I would welcome the opportunity to speak with you regarding your stay with us so that I can further investigate and rectify any problems. Look forward to receiving an e-mail from you. Thanks Klaus More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Rooms were large and clean and had a lush view of the city. Staff were really helpful and friendly. Value for money. Only is it has good location next to kings cross train station, but a rough area at night would not walk Alone outside

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Midjdjendj, Thanks for choosing to stay with us and for taking the time to write a review for us. Hope that you get a chance to return and visit. Take Care Klaus More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

We were really disappointed in this hotel, especially for the price charged. It's certainly not up to the usual standards of the Accor group. It is in a very handy location, right in the heart of Kings Cross with heaps of nightlife right outside the door. The downside of this is that music from the nearby nightclubs can be clearly... More

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Noordinarynomad, Thank you for choosing to stay with us and for taking the time to wirte a review for us. I wish I could do something about the noise around the hotel. The weekends are quite busy and many people come to the precinct because of the entertainment around the area. It would be good to get some additional... More

NSW Central Coast, Australia
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Had a 1 night stay on a Saturday night. Easy friendly check in and a 7th floor king room with fantastic views to the city and harbour. Located directly opposite the Kings Cross station entrance. The room was superficially clean but needed alot more attention to things like dirty walls and hidden dust. The bathroom was clean. Large room with... More

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Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Mattred74, Thank you for staying with us and for taking the time to give us some feedback. Glad that you enjoyed the menu at dinner, we are just about to launch a new menu and dining space on the deck. This is going to be a fantastic place to dine in the warmer months of the year and I... More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in December and then again last weekend. We had a room on the 13th floor. Unusual to have a 13th floor in a hotel and we were lucky enough to get room 13 as well! We had a friendly reception from the assistant manager and a quick check in. Our only complaint is having to pay $30... More

Was this review helpful? Yes 3
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi LindaR, Just wanted to thank you for your continued loyalty and for writing a review for us. Take care and we look forward to seeing you when you next visit. Klaus More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I had a nice time in Mercure Hotel, the rooms are very clean with a nice space, the staffs are very helpful and special Albane, she helped me in all the ways, she should stay in a 5 star. The location of the hotel is only 10 meters away from the underground. The only bad point the WIFI is paid... More

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi TonSvaynish, Thank you so much for choosing to stay with us and for taking the time to write a review on your stay. It is always encouraging to get feedback on the hotel and especially when one or more of the team is singled out for praise. Albane is a great asset to the company and our industry and... More

Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a high floor room overlooking the Sydney Harbour Bridge, which has amazing views of night. The hotel is very close to restaurants and bars in King's Cross and only 2 train stops to Town hall. Reception staff are very friendly and attentive thank you Fatih. Rooms are a clean quiet and comfortable.

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi MarkFlintoff, Just a quick note to thank you for choosing to stay with us and for taking the time to write a review for us. In regards to the view, I am not sure if it is better late at night or at Dusk? I have had the opportunity to gaze back at the city at both times of... More

Shepparton, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here with my friend for two nights (one night before and one night after a cruise). I have stayed at many hotels and am always impressed when I actually get good service (because it's not as common as it should be). Fatih was one of the main people on the reception desk, and he was extremely helpful and... More

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Sypriox, Just wanted to thank you for staying with us....twice....and for taking the time to write a review for the hotel. It is always so encouraging to get feedback from our guests, whether it be good or bad as it is an opportunity to fix something that might be wrong or focus on something that may have slipped. All... More

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Additional Information about Mercure Sydney Potts Point

Address: 226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Sydney Potts Point 4*
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Also Known As:
Mercure Sydney Potts Point Hotel Sydney

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Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#11 Best Value Hotel in Sydney #75 Luxury Hotel in Sydney
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Number of rooms
227

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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