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Mercure Sydney Potts Point

226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
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Mercure Sydney Potts Point
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Mercure Sydney Potts Point
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798 reviews from our community

Traveler rating
    97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kariong
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

A easy Motel to find just near the big Coke sign in Kings Cross (Potts point) We had a bay view room over looking buildings ? Even though we were on the 9th floor it was still quite noisy during the night with all windows closed. We were given a welcome drink voucher for two on arrival and used them... More 

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Melbourne
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I recently spent 2 nights at this hotel over a weekend. Firstly it is listed as Potts Point but for me the location is Kings Cross. It is a good 10 to 15 minute walk to the Macleay Street shops and cafes. There is nothing glaringly wrong with this hotel, but it is rather bland. It feels like a hospital.... More 

Was this review helpful? Yes 1
Caloundra
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We were there as part of a group and, like a previous reviewer, nothing was as promised. The prices agreed for breakfast and parking were not communicated to the staff working while we were there, the food for the semi formal dinner was good but not enough was available and. It was generally not a pleasant experience.Not only was that... More 

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Christchurch, New Zealand
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A standard hotel room, nothing special but likewise nothing to complain about, housekeeping left a little to be desired, felt like a rushed job. Good distance from the SCG which was the reason for our visit to Sydney. Due to the area was reasonably loud at nighttime.

Was this review helpful? Yes 1
London, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed as a group of some 40 plus and were promised a number of things in the negotiations that were not delivered. The events manager with whom we had dealt was not around to rectify the issues and we were left with staff who had not been informed of arrangements. We struck another group who were subjected to the... More 

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York, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a week & were given a large double. The room was great, we had a fridge which we could use for our own food etc. But it was the view, it was stunning, a cityscape & a view of the harbour. We had booked room only, but based at Potts Point, you are close to the... More 

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi 379alicat, Just a quick thank you for choosing to stay with us and for taking the time to review the hotel. It is always encouraging to get positive reviews of the hotel and I will share your feedback with the team. Again, thank you for sharing your experience with us and we hope that you enjoyed your Australian Adventure....... More 

Charleston, South Carolina
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

TERRIBLE!!! Stayed there last night Sat 14th March and the room was SO loud. We changed rooms from the 6th floor (was out the front of the lift) to the 5th floor where all night you could hear the sounds of club music. We checked out at 3am after asking for another room... Very Disappointing and will not be going... More 

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Allsmileslover, Just wanted to thank you for staying with us and writing a review. Weekends in Sydney can be very busy, especially in the entertainment precinct's. We have had a project over the last six month of installing secondary glazing to rooms of the hotel and have approx 50% of the hotel complete. Rooms on the Victoria Street side... More 

Zurich, Switzerland
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good location - over priced breakfast. But many possibilities around. Wifi should be free for hotel guests. Staff at front desk polite but don't expect an extra mile or any advices about location.... Room quiet and cleaned. Bay view is a joke...

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Flycampari82, Thanks for choosing to stay with us and for taking the time to write a review for us. I will be speaking to the team regarding your feedback. It is quite dissapointing that they were not more accommodating to your needs and enquiries and I do apologise for this. Again, thank you for sharing your experience with us... More 

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