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All 182 Sydney hotels

Mercure Sydney Potts Point

4.0 of 5 Hotel   |   226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
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Mercure Sydney Potts Point
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Ranked #106 of 182 hotels in Sydney
A recent review
4 of 5 stars reviewed 3 days ago
John G Murrumbateman
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610 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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  • English first
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English first
Wollongong, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The service was excellent, very polite, courteous & efficient. We even received a welcome drink at the bar on the house! The room was big enough, the bed was comfy and best of all it was very quiet. It is a great location, within easy walking distance to many restaurants, also nice stroll to Woolloomooloo wharf & not too far... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi JanandAlanandHoly, Thanks for taking the time to write a review for our hotel. I am so glad that you enjoyed your time with us and got explore what the area has to offer. Apart from great restaurants, cafes and shop there are some really nice spots nestled away for one to explore. Take care and I hope to meet... More

Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at Mercure Potts Point before, we enjoy the location which is very convenient for transport and some of the parts of Sydney we like to visit. Last time we stayed in a harbour view room and the view was spectacular but the room small. This time around we went for a cheaper bay view room which was... More

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Bazza76, I wanted to thank you for choosing to stay with us and for leaving a review for us. You have high-lighted some points in your review that will be followed up immediately with the relevant department heads as a matter of urgency. The hotel has standard operating procedures and those that pertain to the safety and security of... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

After reading some of the negative reviews I must say I was a bit nervous. I rang and made sure I had a quiet room and this was achieved easily. I want to acknowledge 3 staff members Peter at the bar, Tina the manager and Christina in particular who went out of her way to help us book tickets for... More

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi MarciaF, Thank you for choosing to stay with us and for writing about your experience. Peter, Tina and Christina are great ambassadors for the hotel and really have that caring nature, which is a must for our industry. Again, thank you for sharing your experience with us and we hope to have the opportunity to serve you when you... More

Surfers Paradise, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Mercure for two nights. The booking process was easy, check in was smoothly facilitated by a friendly and cheerful woman at the front desk whose name may have been Bianca. Every staff member we encountered was equally pleasant. Our Bayview room was on the 11th floor. There is no real view of the bay to speak... More

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi TimandNatalie1113, Just a quick thank you for choosing to stay with us and for reviewing the hotel. It's great that you enjoyed your time in Sydney and that we could be a part of that. Hope to see you next time you are in Sydney. Take Care Klaus More

Jervis Bay, Australia
1 review
3 of 5 stars Reviewed 3 weeks ago

Very good position I needed to be close to st vincents hospital and it is an easy walk . Right in the cross so access to trains , cafes , supermarket and pubs . The hotel is average in my opinion it could do with a Reno of its old bathrooms that let the room down for me. The breaky... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Tina, Just wanted to thank you for choosing to stay with us and for sharing your experience with us. We have a lot of guests that stay with us from regional areas that are visiting St Vincents and the hotel is in a handy position to get to. Being so close to rail, bus and main arterial roads is... More

sydney
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel room was a good size BUT only a double bed! Unusual to have such a small bed these days in a city hotel! We had a room opposite the elevators & heard the bell every time it arrived on our floor. Not the hotels fault but there was a very noisy group of men on our floor who... More

Was this review helpful? Yes 2
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi philomenasydney, Thank you for choosing to stay with us and for also taking the time to review the hotel. Please accept our apologies regarding the noise that you encountered during your stay and we are looking at further actions internally that should help reduce these instances. I am speaking with our lift maintenance provider to see if the bell... More

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Additional Information about Mercure Sydney Potts Point

Address: 226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Sydney Potts Point 4*
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Also Known As:
Mercure Sydney Potts Point Hotel Sydney

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Amenities

Bar / Lounge Business Center with Internet Access Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#78 Luxury Hotel in Sydney
Hotel Class
Number of rooms
227

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