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All 183 Sydney hotels

Mercure Sydney Potts Point

4.0 of 5 Hotel   |   226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
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Mercure Sydney Potts Point
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Ranked #105 of 183 Hotels in Sydney
A recent review
3 of 5 stars reviewed 3 days ago
Ashleigh K
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664 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed 3 days ago NEW

Best part about the hotel is its location. The prices are reasonable for the location and the staff are lovely. Abit dissapointed with the room, The bathroom is very old looking and the room itself doesnt seem like it belongs in a 4 star hotel. I have stayed at a 3 star hotel that was much more appealing.

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Ashleigh K, Thank you for taking the time to write a review on the hotel. Honest and constructive feedback such as yours is very important to our business as it allows us to gauge the services that we offer as a brand annd also the hospitality that we display when delivering these services. We are currently in the process... More

Sydney, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

This is a medium priced hotel, especially for such close proximity to the Sydney cbd and the inner eastern suburbs. There is value for money as the room was a reasonable size, bathroom facilities are good and the bed was comfortable. Higher floors have panoramic views. Access to Kings Cross railway station is literally less than one minute away from... More

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Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Stephen N Thanks for the continued support of the hotel and writing a review for us. See you next time you're in town. Klaus More

Sydney
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel has a weird basement entry but do not be put off as the rooms are pleasant and comfortable and higher floors have panoramic views. The staff is friendly and helpful and buses close by go all over the city. There are great supermarkets a block away and hundreds of restaurants. Walking around the area is fascinating - the... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi There, Thanks for taking the time to review the hotel. Having reception and the restaurant on level 2 is a bit different but it does have its benefits as well. The deck space on level two is great and we will be moving our bar and restaurtant operation there very soon. Again, thanks for the feedback. Klaus More

Melbourne
Top Contributor
64 reviews 64 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Very dodgy area for older people as we are saw something a bit scary during the afternoon on our way back from our walk to the botanical gardens, but the hotel can't be blamed for that. Presumably because we are members of Accor we were upgraded to a room on the 11th floor with stunning views over the harbour and... More

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Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi maeveMelbourne, Thanks for taking the time to review the hotel. Glad you enjoyed the upgrade and the views. Klaus More

Sydney
Top Contributor
97 reviews 97 reviews
80 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would never have chosen to stay here again, after my awful experience last time. However I was travelling with a group and this was the nominated hotel. I paid a small additional amount ($20 per night) for a guaranteed harbour view, and ended up with one of the renovated rooms on the top floors of the hotel, facing the... More

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi There, Glad that we had the opportunity to have you stay with us again and we will take your comments on board and start actioning some of the points that you raised. have to really thank you for you constructive approach as I do remember your last review and as you can see it was very helpful to us.... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel had a very convenient location to the Kings Cross train station, literally a half a block away from the stop. The room was clean and decently sized but could definitely use some touching up as everything seemed to be a bit older and run down. The area immediately surrounding the hotel is a bit seedy but if you're... More

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Joshua G, Just wanted to thank you for choosing to stay with us and for taking the time to review the hotel. Weekends are always busy in the precinct andd there can be alot of passing traffic until late at night so yes it can be noisey but many guests that stay with us stay because of our location... More

Hyderabad, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is overall very good. Staff are very helpful. The main attraction is the location near by train station to commute around the city.Stayed for one night on Sep 01, 2014. Only minus was the flooring carpet which is due for change in the room stayed in

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi VRCHEEKOTI, Thank you so much for choosing to stay with us and for taking the time to write a review. It is always nice to get encouraging feedback and I will share this with the team. Again, thank you for sharing your experience with us and we hope to have the opportunity to serve you again in the future.... More

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Additional Information about Mercure Sydney Potts Point

Address: 226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Sydney Potts Point 4*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Orbitz, Expedia, Agoda, Cheap Tickets, Hotels.com, Odigeo, TripOnline SA, ACCOR and Tingo so you can book your Mercure Sydney Potts Point reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sydney Potts Point Hotel Sydney

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