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All 182 Sydney hotels

Mercure Sydney Potts Point

4.0 of 5 Hotel   |   226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
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Ranked #103 of 182 hotels in Sydney
A recent review
4 of 5 stars reviewed yesterday
MarkFlintoff Brisbane, Australia
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633 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Brisbane, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in a high floor room overlooking the Sydney Harbour Bridge, which has amazing views of night. The hotel is very close to restaurants and bars in King's Cross and only 2 train stops to Town hall. Reception staff are very friendly and attentive thank you Fatih. Rooms are a clean quiet and comfortable.

Was this review helpful? Yes 1
Shepparton, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here with my friend for two nights (one night before and one night after a cruise). I have stayed at many hotels and am always impressed when I actually get good service (because it's not as common as it should be). Fatih was one of the main people on the reception desk, and he was extremely helpful and... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When arriving at this hotel after a very long and turbulence flight and no luggage, (thanks to B.A) I was greeted with an early check in which allowed me to go and explore the city which I was very thankful for. I then met Bianca and Christina who work at the Mercure, I cannot thank them enough for their continued... More

Was this review helpful? Yes 3
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi FlorenceH48, First thing I have to say is that I am so proud of Christina and Bianca for following the mystery of the missing suitcase up until it was back with you. I shouldn't be suprised at this as this is how our team generally goes about providing hospitality. We don't just do these kinds of things because it... More

Abu Dhabi, United Arab Emirates
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel 3 nights. As soon as I arrived, even if I am an Accor gold member, they gave me an horrible and smelly room. Bathroom was very old with broken accessories. After I complained, they changed the room and they gave me a room on the top floor, just below the air conditioning compressor of hotel,... More

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Gabrytrotter, Thank you for leaving a review for us on trip advisor and sorry that the location was not suitable for you. We have made sure that our online partners emphasise the fact that we are in the "Heart of the Entertainment" precinct and that we are surrounded by restaurants, cafes and bars. I know that our team tried... More

2 reviews
4 of 5 stars Reviewed 1 week ago

We found the location was ideal as it was very easy to get to the race start and also to catch the train to the airport after the event. The service from your staff was very pleasing as they went out of their way to assist us with travel arrangements and eateries. When we ate in house for an evening... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Chris, Thanks for staying with us and for leaving a review for the hotel. Apologies for the wait for dinner, this must have been on the Saturday night. Room service was inundated with orders and there were delays getting food out. Hope to see you for next years race. Warm Regards, Klaus More

Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was the first contact we had after flying 28 hours form Manchester - and it could not have been better. The welcome from reception staff and Klauss (the manager I think?) in the lift was brilliant. A decent size room, a massive comfortable bed and a decent hot shower and it's like the flight never happened. After that... More

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Adam, Thank for the great review of the hotel and the special mention that you made of me. I am glad that you and the family enjoyed your time in Sydney and the hospitality in the hotel. Hope you get the chance to visit us again. Klaus More

2 reviews
3 of 5 stars Reviewed 1 week ago

Our stay at mecure was quite good. The restaurant and bar was amazing, staff were great and really went out of their ways to help us. It was easy to get to and from. The room we had was quite basic and the bathroom was a little run down. All in all we enjoyed our stay.

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Cara N, Just a quick note to thank you for staying with us and for taking the time to write a review for our hotel. The location of the hotel is a real bonus and it is a pitty that the media only highlight the negatives, which are not that frequent compared to other parts of Sydney. There are... More

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Additional Information about Mercure Sydney Potts Point

Address: 226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Sydney Potts Point 4*
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Also Known As:
Mercure Sydney Potts Point Hotel Sydney

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Hotel & grounds (16)
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Room/suite (51)
Other (21)

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Dining (3)
Hotel & grounds (4)
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Room/suite (7)
Other (5)
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  • At what time does the pool open each day?

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