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Mercure Sydney Potts Point

4.0 of 5 226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
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Mercure Sydney Potts Point
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Mercure Sydney Potts Point
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704 reviews from our community

Traveler rating
    88
    273
    216
    79
    48
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72
290
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127
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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  • All months
    (704)
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    (173)
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    (186)
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    (189)
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    (156)
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Wollongong
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Hired a room for a couple of nights for a guys weekend. Rooms were comfy and clean. Ladies at reception counter were friendly. Just make sure you take note you have to pay for car parking( $30 per night) and there is a height restriction for cars. Didn't have any noise issues. Security was good. If you don't have a... More

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Brighton, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We arrived here a couple of days ago from the UK. We wanted a reasonably priced, clean hotel. As I was planning to marry my fiancee midway through our visit, we requested for a couple of amendments (such as getting a twin room for one night, so she could share the room with her bridesmaid whilst I crashed at a... More

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Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi There, really good to hear that you enjoyed the hotel and Sydney in general. Its a great city, easy to get around and alot of interesting things to see. Hope that you have the opportunity to visit us again some day. Klaus More

2 reviews
3 of 5 stars Reviewed 1 week ago

The room looks old and The bathing device was damaged when we check in, quite something new for me... although they managed to fix it next day... Location is convenient for travelers though, and recipient was nice, but you shall not expect more.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

The Mercure claims to be four stars.. No way. Do not stay here if you want to sleep. Over the two nights I have had four hours sleep because the glass does not block out any noise from the strip clubs below. Yelling all night long. The beds are uncomfortable, the shower didn't work properly.. Had to leave early and... More

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Tasmania
Top Contributor
283 reviews 283 reviews
105 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed 1 week ago

We used to live in Potts Point so this is an area that we are personally connected with, but even if you are new to Sydney, you should consider as an option. The hotel is near to Kings Cross railway station and is an easy enough walk into the CBD. However, note that it is not in the actual city... More

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Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi wombatdavid, Thanks for staying with us and for taking the time to write a review. Hope that you enjoyed Sydney and the location. Take care and we hope to see you again soon. Klaus More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 1 week ago

The rooms are average but were clean. Room staff forgot something everyday eg. no milk or face washers but did deliver when requested and were pleasant about it. Almost above the train station if you want to get about.

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Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Jeanette H, Just wanted to thanks you for staying with us and for writing a review on the hotel. Glad that you loved our location and hope that you had a wonderful time in Sydney. take care Klaus More

Avoca Beach, Australia
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I had bought an accommodation voucher deal a few months ago. When we tried to redeem the voucher, Mercure Potts Point was fully booked which meant our voucher would expire before we could stay. We contacted the Reservations section and an incredibly courteous and efficient member of staff (Simran) investigated our dilemma. She then came back to... More

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Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi dlog, Just a quick note to thank you for your review of the hotel. There are alot of problems that we face in hotels (operationally) that we can do little about but there are some things like delivering "Hospitality" that we are in total control of. (hope that this makes sense). When I hire people, I always try and... More

Singapore, Singapore
1 review
1 of 5 stars Reviewed 1 week ago

the hot west facing rooms have problems with the air-conditioning: when it's hot they stop working. This is a known problem that is not getting fixed and you still get put in the rooms. the east facing rooms are right above King's Cross exciting nightlife. they don't have soundproofing and really: this is not a good place to sleep and... More

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Frequentflyer709, Just wanted to thank you for reviewing our hotel. I was not aware that we had problems with our Air Conditioning within the hotel but will follow this up with our Maintenance Manager. We have a preventative maintenance program in place where each room is looked at twice a year and filters and other equipment are looked at.... More

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Additional Information about Mercure Sydney Potts Point

Address: 226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
Location: Australia > New South Wales > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney Potts Point 4*
Number of rooms: 227
Reservation Options:
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Also Known As:
Mercure Sydney Potts Point Hotel Sydney

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