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Mercure Sydney Potts Point

226 Victoria Street cnr Darlinghurst Rd | Potts Point, Sydney, New South Wales 2011, Australia (Formerly Chifley Potts Point)
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Mercure Sydney Potts Point
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846 Reviews from our TripAdvisor Community

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Traveler rating
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    334
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Melbourne, Australia
3 of 5 stars Reviewed yesterday NEW

My partner and i stayed in a standard room. It was small but had all the creature comforts. The TV was a bit small and the picture was too big for the screen and we couldnt adjust it. There was no mini bar only a fridge. The bathroom was good but the shower/bath was quite small, not accomodating for more... More 

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Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have stayed at this hotel twice before and my previous rooms were on the lower levels facing Victoria Street (no view of any sort). I decided to pay extra (although it was not much) for a Bay View room. There is no View of the Bay! It is unbelievable that they an use this to describe a room. The... More 

Was this review helpful? Yes 1

Travelers are raving about these Sydney hotels

Queenstown, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is noisy. Rooms assigned opposite the lifts even noisier. Internet is expensive, then after 20% is used, the price increases if you want to maintain an acceptable speed. This is a complete ambush. The room is very tired, very run down, and kinda dirty in places. It was also lacking in furniture. There is a noisy bar fridge in... More 

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Ruff00, Thanks for choosing to stay with us and for taking the time to write a review. I will definately look into the problems that you had during your stay with us and ensure we lift our game. In regards to internet, this is expensive and our group is looking at alternative service providers to get this costs down.... More 

Madrid, España
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was very difficult to mind a good, centric and cheap hotel in Sydney...till I found this one. It is very close to the city center. I paid only 450€ for a double room for 1 week...that was great!!! I was on the 8th floor and didn't notice any noice...though I suppose those staying on the 2nd and 3rd floor... More 

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi radomircho, Just wanted to thank you for choosing to stay with us and for taking the time to write a review for us. It sounds like you enjoyed your time in Sydney and we are so glad that we could play a small part in this. Take care and we hope that you have the chance to come visit... More 

sydney
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed overnight in this place. Above KingsCross station. We got a room on the top floor and the veiws of Sydney icon places . Opera House and the Harbour Bridge. Easy to get to by rail. Simple studio room with the usual comfortsfor a overnight stay. Plenty of places to eat outside. A wide variety of restraunts close by.... More 

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Dear Baseball 18, Thanks for taking the time to write a review and share your experience with us. Hope you choose to stay with us next time you're in Sydney. Take care Klaus More 

Sydney, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed two nights here just to be close to the CBD, the price was good but wasn't too keen on the location! I had a look at reviews before my stay and felt confident in staying there, hence why I booked. The stay was pretty average, not too fond of it and probably wouldn't recommend it. My husband and I... More 

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Carmmel A, Just wanted to thank you for staying with us and for reviewing the hotel for us. Glad that you enjoyed your stay and apologies for the noise around the hotel. Being in the heart of the entertainment precinct it does go with the teritory. Again, thank you for sharing your experience with us and we hope to... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

2 nights spent and this is certainly one of the worst that i can recall when comes to peacefulness and equal treatment. There is a disco-dance club on the ground floor which i expected them to end probably by 1am or so. But to my appalled, the extreme loud music ends at 3am and 4 am the second night. This... More 

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi Sebchanic, I just wanted to write you and apologise that your stay did not meet your expectations. I believe that you stayed over the long weekend which also coincided with the ending of the Vivid festival, so most of the Sydney hotels were booked solid. As for our hotel it was no difference, with the Saturday and Sunday night... More 

Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here with family and kids in a one night visit to welcome our son back on naval ship. The staff were welcoming on our arrival and placed our 3 rooms together. The hotel is in a great position. Close to all transport and a lovely walk across to the city. Out the door and we found coffee shops... More 

Was this review helpful? Yes
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi MJsmith, Just wanted to thank you for staying with us and for reviewing the hotel. I hope that you and the family had a great reunion whilst you stayed with us and by the sounds of it you did. take care Klaus More 

Australia
Level Contributor
164 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed June 1, 2015

Great staff, friendly and accommodating housekeeping and a very comfortable bed. Rooms are spacious for two with adequate seating area off the bed. Car parking is available and you are minutes from Kings Cross train station. Fitness Furst complex is directly across the road above a Coles Supermarket perfect hey. We stayed on the 14th floor and the view was... More 

Was this review helpful? Yes 1
Klaus K, General Manager at Mercure Sydney Potts Point, responded to this review

Hi african_aussie, Just wanted to thank you for choosing to stay with us and for taking the time to write a review for us. Glad that you enjoyed your time in Sydney and hope that you were able to see some of the great light shows that are Vivid. Take care and hope to see you agins soon. Klaus More 

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