Excellent location with great access to the beach and local shops however the staff seem to be ignorant to the needs of customers. Room keys didn't work for car parking access so we couldn't get our car out and the office remained unattended with no way of contacting staff for well over an hour. Rooms are spacious and reasonably well... More

A little hard to find if you do not know the area well. Check in is via the underground carpark - so a little unconventional and the hours are limited so check before you book. Check in was smooth and service was friendly. I was offered a secure underground car space for $15 a night. It was really a separate... More

We were given a room the stunk, was not clean, toe nail clippings on the floor in front of the lounge, razor left in bathroom that our kids found, stains all over carpet, mould in shower, kitchen not clean, range hood looked like the fat was going to drip down off it. We'd asked for a first floor room and... More

Our family stayed at these beautifully located apartments at Collaroy. I also found them to be dirty, managers just need to hire better cleaning staff. The apartments were roomly and had all you could ask for. Location great, across the road from Colloroy Beach and short walk to shops, restaurants and movies. Great walk to Long Reef. Car parking is... More

Another great stay at Bellagio, this time we stayed for six nights, and had an absolute great time. Once again the location was great, staff were really good and friendly, and the rooms have just been refurbished. We really enjoy staying at Bellagio, and have already booked in a penthouse in February.

Had fantastic experience at The Bellagio by the Sea. Location is impressive as it is just across the road from the beach. We stayed in a non ocean view 2 bedroom apartment, I rang ahead as I was concerned with all the negative reviews about the cleanliness(as my wife is a clean freak) and the room was very clean and... More

Stayed at the Bellagio By the Sea Dec 28 for one night - So dissapointed! These apartments have so much potential, perfect location opposite the beach and shops. Utterly filthy! I booked this hotel Dec 15 directly with the hotel, by the afternoon, I had an email saying that the total amount for our stay had already been debited! When... More

We have been staying at Bellagio when in Sydney for several years. However, since the present manager took over we have noticed a severe decline in standards and conditions at the apartments. The manager is rude and dishonest; the rooms are quite dirty and dusty; one bed was very uncomfortable (with springs sticking into our backs). We are very disappointed... More

We organised not 1 not 2 but 4 apartments for our overseas guests to our daughters wedding. So disappionting when all were dirty! We had to approach the management several times to come and clean up the mess in each apartment as each guest checked in. Quite disgusting. There was toe nail clipping and tissues on the floor, bathroom scum,... More