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Quest Potts Point

15 Springfield Avenue, Sydney, New South Wales 2011, Australia
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Best prices for: 1 room 1 guest
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Quest Potts Point
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Quest Potts Point
Quest Potts Point
Quest Potts Point
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274 reviews from our community

Traveler rating
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    50
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Modern and well presented apartments centrally located in Kings Cross within walking distance to great selection of restaurants. Friendly staff and efficient check in / checkout. Have now stayed here several times and is now my preferred Sydney location.

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Mornington Peninsula, Australia
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this place as a last minute stop over based on cost. Double room was $165 per night twin share. The room was clean but smelt dank and musty. Room was very very small with basic ensuite but was adequate for a short stay. Check in Staff were helpful and friendly and the location was in close proximity to... More 

Was this review helpful? Yes 1
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Smithy15, Thank you for your review on your recent stay with us at Quest Potts Point. I will pass your feedback on to both the front office and housekeeping teams, thank you. In regards to the dank and musty smell I will have the superivsor look in to this as all of our rooms should be fresh and inviting... More 

Melbourne
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in the 'two bedroom' apartment which is just two studio apartments that share an interconnecting door (but each have their own door as well for privacy). The big annoyance was that our air conditioner kept dripping. We told reception multiple times and they sent up a maintenance person multiple times but it didn't get fixed, it just kept... More 

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Mez_Traveller, Thank you for your review on your recent stay with us at Quest Potts Point. We appreciate all feedback as it allows us the opportunity to reflect on our facilities and service offerings to our guests. Thank you for bringing to my attention your ongoing air-conditioning and Wi-Fi issues throughout your stay. I will pass this on to... More 

Orange, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2015

I stayed at Quest Potts Point on the way home from a business trip. It was a friday night and even though the hotel is in the middle of a night hotspot the rooms are quiet. Undercover Parking was available overnight at a reasonable price at the Holiday inn which is about 80 m away but there is on street... More 

Was this review helpful? Yes 1
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear TheWolf008, Thank you for your recent review on Quest Potts Point. Potts Point is a fantastic area to stay in whether you are here for work during the week, a romantic getaway over the weekend or a night out with friends! Our location is perfect for all occasions with restaurants and café's close-by, Kings Cross train station just around... More 

Metro Manila, Philippines
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2015

Stayed there with my partner for 10 days and it was great! Very convenient location, less than a minute's walk to Kings Cross station. Clean, bright cheery rooms. Hotel staff, specially Allison was very helpful and friendly. We were first given a room at the 2nd floor but we asked if we could move at the 4th floor which was... More 

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear ramoj_n, Thank you for your recent review on your stay with us here at Quest Potts Point. It was an absolute pleasure to read your review and thank you for your kind words! I will be sure to pass them on to the team. As you mentioned, we were unfortunate enough to experience a blackout during your stay over... More 

Lake Macquarie, Australia
Top Contributor
66 reviews 66 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed March 29, 2015

We chose Quest Potts Point for its location. We found the rooms to be very clean with lots of natural light and it was surprisingly quiet. The bed was very comfortable, every thing worked as it should and the staff were pleasant and helpful. These apartments are located very close to some of the best restaurants/cafes in Potts Point. We... More 

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Jen8888, Thank you for taking the time to review Quest Potts Point on Tripadvisor. We appreciate all of our feedback as it allows us to not only review our standards and procedures if required but also to pass your feedback on to the team on the great job they are doing. Quest Potts Point staff prides themselves on their... More 

Perth, Australia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 25, 2015 via mobile

Stayed here last weekend with friends. You get what you pay for, if you are expecting 5 star luxury then don't stay here! The rooms were clean but quite small. We had a courtyard with broken chairs but the staff replaced them when we reported it. We had ongoing issues with our room keys not working that didn't seem to... More 

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear em_cc71, Thank you for your recent review on Quest Potts Point. We appreciate all feedback received as it helps us as a team to continually monitor and improve our service, products and overall accommodation offer. I will have maintenance look into the key locks and why they are demagnetising so often along with the air conditioning unit. The location... More 

australia
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 25, 2015

My first stay here at the Quest in Springfield Avenue, and it was just ideal. Close to train station and taxis everywhere, and the delights of Macleay Street and Challis Avenue nearby. The room was clean and stylish and so quiet considering its location. Staff friendly and helpful.

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Worldmusictraveller, Thank you for your recent review on Quest Potts Point. Our location is ideal and one of the best advantages of staying with us. As you mentioned Macleay street is a hub of eateries, boutique shops and lush restaurants. With only a 50m walk to Kings Cross train station; Sydney CBD, the airport and Bondi Junction are a... More 

Main Beach, Australia
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2015

We came down to Sydney with a group of friends to celebrate a birthday. We enjoyed our stay in Potts Point & the rooms were modern, clean & comfortable. We booked a two bedroom with our friends. Although they didn't change towels or make bed I will stay here again because it is so convenient to so many fantastic spots.... More 

Was this review helpful? Yes
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Danielle P, Thank you for your recent review on Trip Advisor and taking the time to provide feedback on your stay with us at Quest Potts Point. Thank you for bringing to my attention the difficulty you experienced with room keys. I will ensure the locks are looked at and cleaned on a regular basis. I will pass your... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2015

I booked a two bedroom suite for my birthday and all I can say is that I was incredibly dissapointed. Upon arrival we were told that the previous guests had trashed our room and we had now been placed into two separate rooms. The rooms were small and cramped and one of the airconditioning units failed to work. A deposit... More 

Was this review helpful? Yes 4
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Jaype92, Thank you for your recent review on Quest Potts Point. Quest Potts Point pride ourselves on the service we provide to all of our guests. To hear your comments on the unfriendly, rude and unapologetic service you received throughout your stay is disappointing and embarrassing. I ask that you please contact me directly so I can look into... More 

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