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Quest Potts Point

15 Springfield Avenue, Sydney, New South Wales 2011, Australia
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Quest Potts Point
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Quest Potts Point
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269 reviews from our community

Traveler rating
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    48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Macquarie, Australia
Top Contributor
66 reviews 66 reviews
16 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We chose Quest Potts Point for its location. We found the rooms to be very clean with lots of natural light and it was surprisingly quiet. The bed was very comfortable, every thing worked as it should and the staff were pleasant and helpful. These apartments are located very close to some of the best restaurants/cafes in Potts Point. We... More 

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Perth, Australia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here last weekend with friends. You get what you pay for, if you are expecting 5 star luxury then don't stay here! The rooms were clean but quite small. We had a courtyard with broken chairs but the staff replaced them when we reported it. We had ongoing issues with our room keys not working that didn't seem to... More 

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear em_cc71, Thank you for your recent review on Quest Potts Point. We appreciate all feedback received as it helps us as a team to continually monitor and improve our service, products and overall accommodation offer. I will have maintenance look into the key locks and why they are demagnetising so often along with the air conditioning unit. The location... More 

australia
Contributor
17 reviews 17 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My first stay here at the Quest in Springfield Avenue, and it was just ideal. Close to train station and taxis everywhere, and the delights of Macleay Street and Challis Avenue nearby. The room was clean and stylish and so quiet considering its location. Staff friendly and helpful.

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Worldmusictraveller, Thank you for your recent review on Quest Potts Point. Our location is ideal and one of the best advantages of staying with us. As you mentioned Macleay street is a hub of eateries, boutique shops and lush restaurants. With only a 50m walk to Kings Cross train station; Sydney CBD, the airport and Bondi Junction are a... More 

Main Beach, Australia
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came down to Sydney with a group of friends to celebrate a birthday. We enjoyed our stay in Potts Point & the rooms were modern, clean & comfortable. We booked a two bedroom with our friends. Although they didn't change towels or make bed I will stay here again because it is so convenient to so many fantastic spots.... More 

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Danielle P, Thank you for your recent review on Trip Advisor and taking the time to provide feedback on your stay with us at Quest Potts Point. Thank you for bringing to my attention the difficulty you experienced with room keys. I will ensure the locks are looked at and cleaned on a regular basis. I will pass your... More 

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 17, 2015

I booked a two bedroom suite for my birthday and all I can say is that I was incredibly dissapointed. Upon arrival we were told that the previous guests had trashed our room and we had now been placed into two separate rooms. The rooms were small and cramped and one of the airconditioning units failed to work. A deposit... More 

Was this review helpful? Yes 4
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Jaype92, Thank you for your recent review on Quest Potts Point. Quest Potts Point pride ourselves on the service we provide to all of our guests. To hear your comments on the unfriendly, rude and unapologetic service you received throughout your stay is disappointing and embarrassing. I ask that you please contact me directly so I can look into... More 

Goulburn, New South Wales, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 17, 2014

We stayed here for one night recently. Firstly, it is hard to find, tucked away in a side street just behind the main drag of Kings Cross. However, if you know where it is, the location is convenient; Kings Cross Station is a short distance away and its only a short walk to some great cafes and restaurants in Potts... More 

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QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear Lori M, Thank you for your feedback on your recent stay with us at Quest Potts Point. At Quest Serviced Apartments we pride ourselves in the level of services we have to offer. From free Internet and complimentary movies to a great understanding of our local area and the Sydney culture. Our team are dedicated to sharing our knowledge... More 

Adelaide, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 9, 2014

Pros: Handy location to restaurants, etc Good linen Clean Good fittings Service friendly Surprisingly quiet for its location Cons: Toilet did not flush Small room No mobile phone service from room TV up high (mounted from near ceiling) Parking is limited Would I return? Yes if it was just me on business needing a low cost room.

Was this review helpful? Yes 1
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear BJcyclist, Thank you for posting your feedback on Tripadvisor from your recent stay with us here at Quest Potts Point. As you mentioned our location is central to delicious restaurants, public transport and Sydney CBD, making Quest Potts Point perfect for the business traveller wanting to stay just outside of the hustle and bustle but with everything at their... More 

Northwich, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 8, 2014

I needed a place to crash for a night during a brief work visit and the Quest was perfect. The place was sparkling clean and comfortable, well-located and the girl on reception was fantastic - I never saw her without a huge, beaming smile and she was very concerned with ensuring my stay was pleasant. Would highly recommend the Quest.

Was this review helpful? Yes 1
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear DGreen12, Thank you for your recent review of Quest Potts Point on TripAdvisor. At Quest Serviced Apartments we pride ourselves in the level of services we have to offer. From free Internet and complimentary movies to a great understanding of our local area and the Sydney culture. Our team are dedicated to sharing our knowledge of our surroundings and... More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 2, 2014

We stayed in an apartment. It was beyond our expectations for the price. We each had a queen bed with ensuite and separate cooking facilities. We also had access to a rooftop balcony with city views... Lovely. The hotel is very central and just a few hundred meters from Kings Cross station which will take you very quickly to most... More 

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QuestPottsPoint, The Quest Potts Point Team at Quest Potts Point, responded to this review

Dear Eimear F, Thank you for your review. It was pleasing to hear you found your way around the Hotel as well as the Potts Point area. We hope to see you again, please feel to call the Hotel direct next time you want to stay with us so that we may get the chance to personally look after your... More 

Brisbane, Australia
Top Contributor
62 reviews 62 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 2, 2014

Nice surprise to find self contained room that was quiet despite location only minutes walk from Kings Cross. Plenty of restaurants and grocery options in easy walking distance. Hotel does offer a continental style breakfast pack but no room service. Not an issue if you know in advance given surroundings. Reception staff very helpful. My stay was mid week. Not... More 

Was this review helpful? Yes
QuestPottsPoint, Manager at Quest Potts Point, responded to this review

Dear RelaxWheneverYouCan, Thank you for mentioning the toaster, we have made changes to the arrangement in all our kitchenette cupboards to ensure safety for our guests. So that you know for next time, we are affiliated with a number of restaurants/cafes who have the facility to charge back to your Hotel account. I would like to take this opportunity to... More 

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