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Ibis Sydney King Street Wharf

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22 Shelley Street | King Street Wharf, Sydney, New South Wales 2000, Australia
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Ibis Sydney King Street Wharf
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located in a quite but central location a short walk to Darling Harbour this is a reasonably priced hotel with comfortable rooms and great staff. There is a small bar serviced by the very friendly reception staff.

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1 review
3 of 5 stars Reviewed 1 week ago

We recently spent the weekend here. We found the location and price was great for the area. The staff were friendly and helpful with general questions. Unfortunately our room was small, but clean. I was disappointed with the the quilt as it did not have a cover only a sheet either side. (Not that hygienic). We were disappointed with the... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Mull0129, Thank you so much for your review on trip advisor. Please accept our sincere apologies for the air con in both of your rooms. I can assure you this is not the kind of experience we want for our guests. I will ensure your feedback is shared with our team to ensure no future occurrence. We do hope... More 

Portsmouth, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

I was beyond underwhelmed with hotel, it was more expensive than others in the area and to even say it was clean would be a stretch. The hallways stunk, the room barely had room for our suitcases and we had a lovely view of the motorway. It was in a somewhat convenient area if you only want to see Darling... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear MLO91, Thank you for your review on trip advisor. Please accept our sincere apologies if your stay did not meet expectations. I agree our rooms are smaller than some however they are well appointed to ensure a comfortable stay. We do offer a shuttle service with Airbus at a cost of $15pp & our apologies if this was not... More 

Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Ibis Sydney King Street Wharf is in a great location just a stone throw away from Darling Harbour and a 15 minute ferry ride to Circular Quay. Wynyard Station is the nearest train station, just a 5-minute walk away. Some of the rooms face the Western Distributor Freeway, but the double glazing seems up to its task and keep... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear DocEagle85, Wow! Thank you so much for your reivew & 4 star rating on trip advisor. We truly appreciate your kind words about our friendly & welcoming staff, I agree they are the best. I will ensure your feedback is shared amongst the team & we look forward to welcoming you back in the near future. Regards Lauren Job... More 

Sydney, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights while we saw Vivid. The Hotel was neat and clean, rooms were on the smallish side and the personal safe was on the floor, far too low for the elderly or people with back problems. The staff were friendly and obliging,only a stones throw away form King Street wharf, so convenient to all of... More 

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Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Elizabeth R, Thank you so much for your review on trip advisor. We appreciate your kind words about our staff, location & cleanliness. Our apologies if our in room safes are not located in a more convenient position. I will ensure your feedback is shared and we look forward to welcoming you back soon! Regards Lauren Job General Manager More 

Newcastle, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location to walk just a few minutes to King St Wharf where there are lots of restaurants and bars, and the wharves from where we caught our dinner cruise to see the light shows of Vivid from the harbour. 15 minute walk to Circular Quay or to Chinatown. Staff were very helpful when we asked to stay an extra... More 

Was this review helpful? Yes 1
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Ian H, Thank you so much for your review. It is always a pleasure to recieve positive feedback about our comfortable rooms & great location for the Vivid Festival. We hope you will return soon for another weekend away. Regards Lauren Job General Manager More 

Adelaide, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at the Ibis Sydney King Street Wharf last weekend while visiting Sydney for Vivid. I chose the Ibis due to its fabulous location, which is close to everything! Just a short walk from the hotel was Darling Harbour which was fabulous - a great range of places to eat, drink and watch the boats come... More 

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Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear jotakesabreak, Thank you so much for your review. We appreciate you sharing your recent experience. Please accept our sincere apologies for the softness of your bed. We did recently purchase new toppers so this could explain the softness. I will ensure your comments are shared with our team and we hope we can welcome you back in the near... More 

Singapore
1 review
1 of 5 stars Reviewed 4 weeks ago

Room wasn't made up (sign "please make up room" was on the door, when they made up the room it was still very dirty. Very noisy from the laundry room just besides our room. Free WiFi in lobby limited to 1/2 hour per 24 hour...

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Jakobch, Thank you for your review on trip advisor. Please accept our sincere apologies for not servicing your room, this is unacceptable & should not have happened. I will ensure your feedback is shared with my housekeeping team to avoid future occurance. We do hope you will give us another opportunity & stay in the near future. Regards Lauren... More 

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