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Ibis Sydney King Street Wharf

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22 Shelley Street | King Street Wharf, Sydney, New South Wales 2000, Australia
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Ibis Sydney King Street Wharf
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Ibis Sydney King Street Wharf
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816 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Recently stayed overnight at theIbis King street wharf. Room was small but clean, great position for access to Darling Harbour and surrounding areas and the staff were very pleasant and helpful. Enjoyed our short stay

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Bob D, Thank you for your review on trip advisor. We are so pleased our location suited your needs and our staff were friendly & helpful. We look forward to wecloming you back soon to the Ibis Sydney King Street Wharf! Regards Lauren Job General Manager More 

Port Macquarie, Australia
Top Contributor
69 reviews 69 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We aere pleasantly surprised at the level of service offered at this hotel, compared to that experienced at other Ibis hotels. On arrival, reception saw us with two large suitcases and immediately came out to assist us. After a quick registration, we had our cases taken to our room; a new experience for us at Ibis. This level of service... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear haematocrit, Wow! Thank you so much for your review. We appreciate you sharing your recent experience and we are so pleased you were impressed with our level of service. Our staff are truly our best asset and I will ensure your comments are shared with them. We look forward to welcoming you back soon! Regards Lauren Job General Manager More 

Canberra, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Painless checkin, staff very friendly and helpful. Was concerned that the room would be noisly due to close proximity of major arterial road but the sound proofing was excellent. Great location and easy walking distance to Darling Harbour and the Entertainment Centre.

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Chick2002, Thank you so much for your review & 4 star rating on trip advisor. It truly is a pleasure to recieve positive feedback. I will ensure your comments are shared and we hope to welcome you back to the Ibis Sydney King Street Wharf in the near future. Regards Lauren Job General Manager More 

Newcastle, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Firstly we had confirmed early check in. We arrived one hour after our expected arrival time to discover none of our three rooms were ready. I was asked to take a seat and wait. We weren't happy. Thank goodness Lauren intervened and quickly organised one room. She was professional helpful and very pleasant throughout our stay. The room was better... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Leanne, Thank you so much for your review and please accept our sincere apologies for the inconvenience casued during your stay. In regards to our air conditioning each room has it's own control and therefore we do not turn these off as a cost cutting exercise. I am so embarrased about how your bed was made with a blanket... More 

Bendigo, Australia
1 review
3 of 5 stars Reviewed 1 week ago

A very basic but clean room, bed comfortable but room very small. Nice breakfast, not rushed out the door and friendly staff. Ok to stay in for just the one night, but wouldn't want to stay longer as the room was too small for comfort. Nice and close to Darling Harbour, not far to walk where we could get a... More 

Review collected in partnership with innstant.com

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear travel633, Thank you for your review on trip advisor. We truly appreciate you taking the time to share your recent experience. I will ensure your feedback is shared amongst the team and we hope we can welcome you back for another short getaway. Regards Lauren Job General Manager More 

Sheffield, United Kingdom
Top Contributor
52 reviews 52 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time I have stayed at this hotel. It is the perfect base for a sightseer visiting sydney. While it doesn't provide great views of the city from your room it is within a minutes walk of darling harbour. For the amount of time you actually spend in the hotel room whilst in Sydney I found this... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Ho23I, Thank you so much for your review. We truly appreciate you taking the time to share your recent experience. We are so happy you had a comfortable stay & our location suited your needs whilst your did your sight seeing around Sydney. We hope we can welcome you back in the near future for the 3rd time! Regards... More 

Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for four nights for a small holiday away. Fantastic location, we walked everywhere! Less than 100 metres from Darling Harbour, aquarium, Madame Tussades and amazing restaurants. Also only around a 30 min walk to Sydney Harbour Bridge and Opera House. Although it is located near a busy highway, I didn't notice excessive noise at all. Staff were very... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Sarah M, Wow! Thank you so much for you review on trip advisor. It is such a pleasure to receive positive feedback about our friendly staff & great location. I will ensure your comments are shared amongst the team and especially with Abhi our Assistant Manager. We hope we can welcome you back very soon! Regards Lauren Job General... More 

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Over the past 14 months I have spent many nights at the Ibis King St Wharf. Clearly for the price you don't get a 4-5 start hotel. What you do get however is friendly service and a genuine warm welcome each time you arrive. Given that the hotel backs onto an expressway it is very surprising how quiet the rooms... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Michael P, Thank you so much for your review & 4 star rating on trip advisor. We appreciate your kind words about our great staff & the friendly service we offer. I will ensure your feedback is shared amongst the team and we hope you will return soon to stay in our comfy beds! Regards Lauren Job General Manager More 

Brisbane
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a week as it is a preferred hotel of my employer. Pros: good location, clean, new, numerous eating places nearby, friendly staff. Cons: studio apartment is very small, I could hear "everything" in the room next door! (Beware of your conversations) I'm hesitant about returning to this hotel.

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear jonesytaos, Thank you for your review on trip advisor. Please accept our apologies if you could hear guests from the neighbouring room. I will ensure your pros & cons feedback is shared amongst the team and we hope you will give us another opportunity to stay with us. We would love to welcome you back to the Ibis Sydney... More 

New Zealand
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I wasn't that keen on staying here (it was for a work trip), however it was much better than I was expecting. The staff were very friendly. The room was comfortable (especially the bed). And while I was expecting to get a lot of traffic noise, I couldn't hear a thing. It would have been great to get more free... More 

Was this review helpful? Yes
Lauren J, General Manager at Ibis Sydney King Street Wharf, responded to this review

Dear Susan N, Thank you so much for your review. We appreciate you taking the time to share your recent experience and we are glad it was better than you had expected. We hope we can welcome you back on your next work trip. Regards Lauren Job General Manager More 

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