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All 39 Coffs Harbour hotels

Novotel Coffs Harbour Pacific Bay Resort

4.0 of 5 Hotel   |   Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Novotel Coffs Harbour Pacific Bay Resort
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57%
Ranked #18 of 39 hotels in Coffs Harbour
A recent review
5 of 5 stars reviewed 2 days ago
Davemc60 Southport, Australia
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695 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
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English first
Southport, Australia
Top Contributor
65 reviews 65 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Room was great grounds beautiful and the staff were sensational. The staff in Charlie's bar and restaurant were all wonderful, as were reception staff. Having lost my phone they not only found it but had it safely stored and even had our room number on it. Would recommend for a relaxing break. Special mention of the menu at Charlie's, was... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Davemc60, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards the staff and Charlie’s restaurant, we look forward to welcoming you back in the near future. Kind regards Dene Zahner General Manager More

Sydney, Australia
Top Contributor
58 reviews 58 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

stayed here lots of times for business and never my first choice, always booked by the office. I always thought it was a strange set up that the rooms are not liked to the reception and you have to walk to your rooms after checking in if you don't have a car, too bad if it is raining. Getting into... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Fee70 We thank you for your feedback in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We appologise that the resort did not meet your expectations. The accommodation room are located separately to the village centre similar to our sister property at Novotel Twin Waters on the Sunshine Coast. We are currently looking at... More

Alexandra, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have always enjoyed this place, it is well situated, plenty of parking and the staff are excellent. if you want a newspaper each morning of your stay, just let reception know and it happens. The accommodation is in a 7 story accommodation block, which is well serviced by elevators. My wife & use facilities like this in between a... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear uc-da-loi, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the resort staff and facilities and we look forward to welcoming you back in the near future. Kind regards Dene Zahner General Manager More

Port Macquarie, Australia
Top Contributor
65 reviews 65 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Have stayed at three 'resorts' north of Coffs & this is the pick so far.The rooms are comfortable ,clean somewhat dated but overall good rating.The access to beach is great,garden we'll maintained and would be good place for children. We will most certainly be returning. The restaurant and conference facilities separate to accommodation very workable.

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear RichardR _10, We appreciate your positive review of the resort and especially the staff and service that you received during your stay. I will make sure that we pass on your comments in regards to your stay to the rest of the team. We thank you again for your feedback and look forward to welcoming you back in the... More

Bargara, Australia
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Novotel Coffs ( and Wollongong ) are the last of the Accor Group of Hotels (excluding budget hotels) STILL NOT providing points for stays. Reception staff were very friendly, however, I had to ask if there was an upgrade available as a Platinum member. The upgrade meant being given a spa suite in lieu of a standard suite. Unfortunately, the... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Peter O We thank you for your detailed feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. Unfortunately we do not accept the Le Club card... More

Gold Coast, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel some time ago and filled out the survey however did not receive any feedback from Accor so this may be the best medium to achieve that.. Although the staff were friendly enough and the location nice, we found the property a tad tired and dirty. The kitchen floor was sticky, there were cob webs around the... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We appologise that the resort did not meet your expectations, and we will address the items that you have mentioned in your review with the relevant staff. We thank you again for your comments and hope that you will afford... More

Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For the price my wife and I paid we expected a better. The east facing balcony has nice views (but not of the sea) and is cold in the winter months. The north facing rooms should be requested and we believe should have been offered. The room is small but has a good king sized bed. Only two pillows were... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Andrew T, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. All rooms are fitted with reverse cycle air conditioning to take care of the winter weather. We are also discussing LED lighting solutions with apartment owners as a course of action in regards to the lighting in... More

Melbourne
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 5 days in June 2014. Would recommend this hotel for its convenient location near to Coffs Harbour CBD and to airport. Very easy to find and lots of attraction nearby. Eg Big Banana, Korora Beach, Sealy's Lookout and SkyPier. Easy driving to lots of places of interest nearby. Clean and spacious rooms, good facilities, fantastic... More

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Itsalovelyday, We appreciate your positive review of the resort and especially the staff and service that you received during your stay. I will make sure that we pass on your comments in regards to your stay to the rest of the team. We thank you again for your feedback and look forward to welcoming you back in the near... More

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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Coffs Harbour #4 Spa Hotel in Coffs Harbour #6 On the Beach Hotel in Coffs Harbour
Hotel Class
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 
Number of rooms
130

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