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All 39 Coffs Harbour hotels

Novotel Coffs Harbour Pacific Bay Resort

4.0 of 5 Hotel   |   Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Novotel Coffs Harbour Pacific Bay Resort
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Ranked #15 of 39 hotels in Coffs Harbour
A recent review
4 of 5 stars reviewed yesterday
Jamesjohnston9292 Glasgow, United Kingdom
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662 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Nice hotel with great views, but unfortunately the rooms are a little dated. Back to the 1980's. Close to the beach and very quiet. This complex is nice and the staff are great too. Always happy to help. The hotel is clean with 6 tennis courts and golf course too.

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Seoul, South Korea
Top Contributor
57 reviews 57 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

booked this on line thinking novotel had high standards worst hotel resort I have ever stayed at wont be back arrived 10pm 5 hour drive from Brisbane tried and couldn't find the lobby little to our amuse it was down the road in another building after getting out of the car and pushing a night bell that didn't work drove... More

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We went with Accor Special deal but we realised during our stay how much this resort can cater for families. With the special deal the price was good. I'm not sure how much it would cost normally. Will come back for sure but at the discount price.

Review collected in partnership with Accorhotels.com

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Pacific Bay resort many times over the past 15 years. While the gardens always look amazing and instantly provide a relaxed, comforting surroundings, the interior spaces are run down. In the 15 years I have been staying here the room furnishings have declined in quality over the years. The walls still have the same paintings.... More

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Sydney, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW via mobile

Dsappointing overnight stay in this badly run down 'resort'. While the surrounding outdoor gardens and water features are lovely it's a shame the same care and attention has not been given to the tired old rooms and public indoor areas. With a large injection of funds this has the potential to be an amazing getaway but until them we won't... More

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Uralla, Australia
Top Contributor
95 reviews 95 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

The Pacific Bay Resort is a great place for a business conference.Large-scale catering is excellent and the gardens and surroundings are beautiful and well kept.Facilities are good-beach,golf course spa and lovely pools.The staff were friendly and the rooms clean and comfortable though perhaps a little tired looking.Our view was superb and we really enjoyed our stay,as we have a few... More

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New Plymouth, New Zealand
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this is a nice hotel/resort, grounds looked pretty good and well kept, it has a golf course and lots of other things to do if staying there longer, staff were friendly on check in and out, we had a big king bed which was comfy, spa bath in our bathroom, full kitchen and big fridge too, as per title we... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Matthew H We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for choosing to stay with for your overnight visit in Coffs Harbour, and we appreciate your positive comments in regards to the resort staff and facilities. We look forward to welcoming you back in the... More

Sydney, Australia
Top Contributor
59 reviews 59 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The property is good value if staying in this country town. I thought the room was good with a nice view out over a lagoon and grounds. There is no minibar, amazing for an hotel, but there you go. But a small defect in the scheme of things. Novotels usually represent good value in my view. I found the staff... More

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear uPelican, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the resort grounds and facilities. I was surprised to read your comments in regards to the food as our restaurant has a very good reputation, however I will discuss... More

Walcha, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Two friends, my wife and I stayed at this site for a weekend away. The photos were fantastic; the grounds, beautiful; the deal, great............ohh!!!!. Upon arrival at reception, we were studiously ignored. We were finally allocated rooms, some distance apart and they were in such a sorry state that we nearly left. I would guess they were last renovated in... More

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Michael G, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the resort grounds. I have discussed your comments in regards to the service upon check in and room with the appropriate department’s heads for them to rectify. We... More

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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Novotel Coffs Harbour
Coffs Harbour Novotel
Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Coffs Harbour
#5 On the Beach Hotel in Coffs Harbour
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Official Description (provided by the hotel):
The Novotel Coffs Harbour Pacific Bay Resort is a 4 star hotel located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 170 superbly appointed rooms, plus arestaurant, bar and conference rooms for up to 500 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis and volleyball courts, three swimming pools, indoor and outdoor spas, fitness centre and Tranquility Day Spa ... more   less 
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