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Novotel Coffs Harbour Pacific Bay Resort

Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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1 room 1 guest
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Novotel Coffs Harbour Pacific Bay Resort
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839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Canberra, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We love staying at Novotel Coffs and do regularly on our way to the Gold Coast. Another very enjoyable stay from arrival to departure, including our one bedroom suite and our dinner in the bar. Very pleasant, professional and courteous staff. Great atmosphere.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear michael2891, Thank you for your great feedback about your recent experience at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed the Food and Service in the bar. We look forward to welcoming you again in the future. Kind regards Dene Zahner General Manager More 

Cowra, Australia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

We stayed for 4 nights this past week. The room was very tired and in need of some maintenance. Tiles in the bathroom are cracked and worn, the toilet cistern looks like it will fall apart at any moment. Room maintenance was very poor. They made the bed, no replenishing the tea/coffee or milk. And no fresh mugs and glasses.... More 

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Travelers are raving about these Coffs Harbour hotels

Surfers Paradise, Australia
Level Contributor
128 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night recently whilst attending a conference. The grounds around the hotel are very beautiful and worth a walk. We had a one bedroom unit, very dated interior and not what I would have expected from a Novotel hotel. Room was spacious but bathroom old and poor water pressure. Wifi was mentioned in room guide but no card... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Ronald353, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We will also pass on your comments in regards to the décor of the room onto the unit owners for them to address. We will look into cold food on the buffet as this is unusual. We... More 

Gold Coast
Level Contributor
46 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I have spent two nights this week and had very high expectations. Unfortunately they didnt live up to what i was expecting. I stayed on level 2 in a Bayside room at 250 per night and it was not value for money. The room was old and antiquated with the one i had beong right above a walk way off... More 

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Sean A, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We will also pass on your comments in regards to the décor of the room onto the unit owners for them to address. We will look into the noise issues coming from the gym. We appologise... More 

1 review
5 of 5 stars Reviewed 1 week ago

We stayed for a week in this resort (first time). The grounds were spacious and very attractive, with lots of things to do. The set up of 3 different resorts was a little confusing, but we ate at Charlies Restaurant twice. We were well placed to go and visit attractions, and went to Dorrigo, Nana Glen, Bellinger and surrounds. Our... More 

Review collected in partnership with Wyndham Hotel Group

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Gunnedah
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is a little dated, especially in the reception area but WOW cannot beat the location and grounds. Absolutely gorgeous golf course and grounds. Fabulous view from the room and a short walk to a secluded beach. The included full buffet breakfast was terrific. The staff could be a little friendlier but I would stay again.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Shazza929, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your comments in regards to the grounds and facilities, I will share them with the team. We look forward to seeing you again in the near future. Kind regards Dene Zahner General Manager More 

Melbourne, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last week for my father's 80th birthday. He is an avid horse racing enthusiast, so we decided to take him up for the Coffs Harbour Gold Cup. My sister, brother-in-law and father flew up from Canberra on the Tuesday and my wife and I joined them the following day. We arrived around 10:30am and were... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear faldumande, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We will pass on your comments in regards to the rooms onto the apartment owners for them to address. I am shocked to read your comments about the menu and wine list as we receive nothing but positives... More 

Gold Coast
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights over the weekend in a one bedroom spa suite just as a getaway from the Gold Coast. Décor very nice and room very clean. Staff excellent. Good value for money and only a short drive into Coffs , Emerald, Moonee etc. Would stay here again

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear 275DianneB, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It is pleasing to read that you enjoyed your stay with and the customer service that you received was excellent. Thank you again for your comments and we look forward to welcoming you back to the resort in... More 

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