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All 39 Coffs Harbour hotels

Novotel Coffs Harbour Pacific Bay Resort

4.0 of 5 Hotel   |   Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Ranked #18 of 39 hotels in Coffs Harbour
A recent review
5 of 5 stars reviewed 2 days ago
LBS777 Gold Coast
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706 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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English first
Gold Coast
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We planed to stay for 5 nights 3 hours after checking in our son turned up and wanted to stay a night Upon ringing reception to see if we could get trundler bed, we were informed that our room could not accommodate 3 adults and we would have to buy a separate room Lee at the front desk was able... More

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melbourne
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We have just had a two week stay. The staff are wonderful so friendly and helpful. They can not do enough for you. The food and staff in Charlies restaurant was fist class. The waitress were so friendly and so professional. The property is old and tired, all the rooms are badly in need of any up grade. The beds... More

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Berkeley Vale, Australia
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed three nights and we were quite looking forward to it as our last stay here eight years ago was fabulous. Unfortunately with the passage of time it appears not much in the way of refurbishment has taken place. Another disappointment was that we booked a Superior room and we got something else. The staff make up for any... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear MBandCM, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the staff and resort grounds. As mentioned in pervious reviews we have completed upgrading our rooms in regards to TV’s, carpet, curtains, air conditioning units, bedding and all white... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed 4 nights in a spa room. We were on a conference, the meals were excellent, the room was excellent and serviced daily the staff could not do enough for us. Luckily someone else picked up our tab for the 4 nights as some of the prices in the restaurant and activities seemed a bit excessive, however the quality... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear mje 1970, We appreciate your positive review of the resort and especially the staff and service that you received during your stay. We thank you again for your feedback. Kind regards Dene Zahner General Manager More

Gold coast
Contributor
16 reviews 16 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

We spent two nights at the Pacific Bay resort, trying not to be critical but having stayed here 5 times before, there was nothing I could say was up to standard. The rooms are very tired and desperately need refurbishment, even the linen was past it's used by date. Service at check-in was prompt and pleasant, sadly that's the best... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Dragonsrock, We thank you for your feedback in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Please let me appologise that the resort did not meet your expectations one this occasion. We will discuss you comments as a team, to all us to rectify them appropriately. We thank you again for your comments. Kind... More

Newcastle, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just passing through one night stay, the grounds were beautiful. Very disapponted with the room very worn, chipped tiles in bathroom, scratched furniture . Very small rooms it felt a bit grubby . On the plus side it was warm and comfortable not up to other Novotel Hotels standard . The bar fridge was empty not even a jug for... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Karen M, We thank you for your feedback in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We appologise that the resort did not meet your expectations. We are in process of reviewing the room service offering at the resort. Thank you for your positive comments in regards to the resort grounds. Kind regards... More

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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel

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Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Coffs Harbour #4 Spa Hotel in Coffs Harbour #6 On the Beach Hotel in Coffs Harbour
Hotel Class
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 
Number of rooms
130

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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