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Novotel Coffs Harbour Pacific Bay Resort

Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Novotel Coffs Harbour Pacific Bay Resort
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Novotel Coffs Harbour Pacific Bay Resort
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827 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Travelers are raving about these Coffs Harbour hotels

Sydney, Australia
Level Contributor
129 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a week here and everything about the Novotel was all good. We stayed on the 7th floor and had great views over the parkland and water features. The decor of the room was modern and was well equipped. It was exceptionally clean when we arrived and for the rest of the week it was not serviced but we quite... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Lyn T, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It is pleasing to read that you enjoyed the rooms and the dining facilities at Charlie’s Bar and Restaurant. Thank you again for your comments and we look forward to welcoming you back to the resort in... More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Have stayed here several times with mates. We book out 1 room and then have about 6 people stay there, with a carton of drinks. Golf is always great. The beach is close by. The trapeze that was there was fantastic, the people we awesome. Breakfast buffet is always a winner. Tennis rocks too.

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Iddles, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It is pleasing to read that you enjoyed our golf course and tennis facilities and I will be sure to share you comments with the team in regards to the breakfast buffet. Thank you again for your comments... More 

Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What an amazing place freezing cold in Sydney, warm in Coffs, great local for World Heritage listed National Parks "Dorrigo". Amazing walks and drives in a 100Km radius, Stayed at the Novatel Pacific Bay ask for a Terrace room if avail, you face North get all the sun perfect for a Winter get away, the place does need some renovating... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Graham9CAMS We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It is pleasing to read that you enjoyed our resort facilities and I will be sure to share you comments with the team. Thank you again for your comments and we look forward to welcoming you back to... More 

New York City, New York
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights with two teenagers. Resort is in a need for renovation. Rooms are standard rooms, which were modern maybe 25 years ago. The air-con must be a first generation Daikin airco, very very big. Mini bar is taking up space in a closet and the fridge is very noisy. The locks in the doors are very old,... More 

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear triprene, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We will also pass on your comments in regards to the décor of the room onto the unit owners for them to address. We appologise that the resort did not meet your expectations during your stay with... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The rooms are very outdated yet the price is the same as a modern Novotel (which we have stayed at a lot of in NSW) disappointed in the cost for the quality. Great facilities and location though. Bit of a shame really, hopefully a renovation of the property is coming soon. It needs it!

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Lara M, Thank you for your great feedback about your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Please rest assured that we will pass on your comments in regards to the décor of the room to the apartment owners. We thank you again for your comments. Kind regards Dene Zahner General Manager More 

South West Rocks, Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

we just had two nights at novotel pacific bay resort, coffs harbour. we enjoyed the facilities on offer, gym , pool.nature walks along the coastal tracks. we were upgrade to a lovely suite on 5th floor overlooking lagoon. we were lucky with the weather during our stay which made it more relaxing. although there is a buffet menu for breakfast... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear trudi and peter n, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It is pleasing to read that you enjoyed our resort facilities and I will be sure to share you comments with the team. I will also pass on your comments in regards to the breakfast... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

we had a emergency stop over in Coffs Harbour on the drive back to brisbane, but thought that we would stick to a known quality hotel chain and pay more for nicer facilities and fit out. what a mistake! this place is in desperate need of a revamp, the room appeared to be original 1980s decor and the bathroom had... More 

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear kadenka, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. I will discuss your comments in regards the wait in regards to checking out of the resort with the Front Office Manager to ensure that this issue is addressed immediately. We will also pass on your comments... More 

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