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Novotel Coffs Harbour Pacific Bay Resort

Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Hotel amenities
Novotel Coffs Harbour Pacific Bay Resort
Best prices for: 1 room 1 guest
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A recent review
5 of 5 stars reviewed 5 days ago
Carlylouiseb Gloucester, United Kingdom
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780 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gloucester, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars NEW

We stayed here for 2 nights on the way from Sydney to the Gold Coast, we had a 1 bedroom apartment which had lovely views overlooking a little lake and golf course, unfortunately it rained the whole time we were there but it was still really nice. The apartment was great and everything we wanted, it had a kitchen and... More 

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Carlylouiseb, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments about the resort, and we hope to see you again soon. Kind regards Dene Zahner General Manager More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

My wife and I enjoyed a few days away to Coffs Harbour. I'd like to point out to the manager on one of the staff at reception Wilma was just pure lovely and wonderful & always smiling. She went out of way a few times to help us and made our stay memorable and enjoyable. She assisted me on arranging... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Mich_evans15, Thank you for your great feedback about your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your nice words about Wilma I will be sure to pass them on to her. On behalf of the team at Novotel Coffs Harbour thank you again for your comments and we look forward to welcoming you... More 

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

The Novotel at Coffs Harbour is needing much more tender and care these days. The rooms in its hay day would have been fantastic, but the hotel is getting tired. It's not worth staying here anymore despite the corporate incentives that they offer for frequent travellers. For families travelling it is still worth a look into as they have swimming... More 

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Monique T, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your comments in regatrds to the facilities as we have 2 large pools one is a 25 metre lap pool and the facilities are located near the gym a 2 minute walk away. The... More 

sussex
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited Australia from the UK during Jan / Feb. This hotel looks great from the outside but once in the room you are in for a Hugh let down! The rooms are out of the 1970's! So in need of a refurb it is untrue. The state of the rooms take away the positives of the grounds. I did... More 

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear loftylad, Thank you for your recent review of your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We will discuss you comments in regards to the décor of the room with the unit owners. We hope to be able to welcoming you back in the resort in the near future. Kind regards Dene Zahner General Manager More 

Adelaide, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The resort staff were very friendly and helpful. The grounds are scenic and quite relaxing, however the buildings are a little outdated but the rooms were fine. The buffet breakfast was ok and checkout was easy. The price was pretty standard for an international hotel.

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Justin S, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments about the resort, and we hope to see you again soon. Kind regards Dene Zahner General Manager More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 1 week ago

great place but rooms need refurnishing they have been the same for 30 years (tired & worn) tv remote had corroded batteries bit hard to change channels. Dinner was lovely sham about the seagulls on the deck at breakfast.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Jillw701, Thank you for your recent review of your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We will discuss you comments in regards to the décor of the room with the unit owners. We hope to be able to welcoming you back in the resort in the near future. Kind regards Dene Zahner General Manager More 

Top Contributor
99 reviews 99 reviews
45 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No doubt it's due a refurb. Some of the walls are so thin you can hear the person next door snore. But it's adequate for a place to sleep. The restaurant is the best feature. The grounds are immaculate. Your Accor membership is recognized but we've never had an upgrade.

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Dave B, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the grounds the Charlie’s restaurant. We look forward to welcoming you back in the resort in the near future. Kind regards Dene Zahner General Manager More 

Sydney
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Remember those bad timeshare offers from the 80's. Well this is what you would have gotten. Strangely laid out resort with reception and restaurants/dining a few minutes walk (no cover) from the rooms. Rooms need a major facelift. Badly chipped wood veneer and wicker furniture. Tiny bathroom with a shower inside a corner tub (so difficult to step in/out). But... More 

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear intrepidtravels, We thank you for your feedback in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Please let me appologise that the resort did not meet your expectations on this occasion. We will discuss you comments as a team, to rectify the issues that you encountered. We thank you again for your comments. Kind... More 

Abingdon, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Resort on the outskirts of Coffs Harbour, Tracey shift manager was lovely as were all the staff. Rooms located away from reception and bar. Difficult if raining ( as it was). Umbrellas provided though. The rooms were tired and in need of an upgrade. No information booklet in room ( would have ben helpful).

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear jessielala, Thank you for your great feedback about your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We are happy to read that you enjoyed your stay with us and some of the Coffs Harbour attractions. Thank you for your nice words about Tracey I will be sure to pass them on to her. We will make... More 

Victoria, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wonderful place to stay, great views from balcony and rooftop spa and bbq a real treat. Comfortable beds and furnishings. The resort facilities has two great pools, beauty spa, tennis courts, segways, lovely restaurant area to sit and have a drink and read and we had fun at happy hour and stayed on till dinner with tasty food and lovely... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Sue G, Thank you for your great feedback about your stay with us at Novotel Coffs Harbour Pacific Bay Resort. We are happy to read that you enjoyed your stay with us and some of the Coffs Harbour attractions. On behalf of the team at Novotel Coffs Harbour thank you for your positive comments and we look forward to... More 

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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#4 Spa Hotel in Coffs Harbour
#4 Luxury Hotel in Coffs Harbour
#6 On the Beach Hotel in Coffs Harbour

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