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Novotel Coffs Harbour Pacific Bay Resort

Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Novotel Coffs Harbour Pacific Bay Resort
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Ranked #22 of 37 Hotels in Coffs Harbour
A recent review
4 of 5 stars reviewed yesterday
GolferCath Melbourne, Australia
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809 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed at the Novotel for 4 nights in May while on a golf trip with a group of friends. I'd read other reviews about its tiredness so wasn't quite sure what to expect. The surroundings are very pleasant with lagoons, pools, tennis courts and a 9 hole par 3 golf course which was in very good condition. The tropical style... More 

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Wauchope, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Visiting Coffs Harbour recently with a disabled person I found it quite confronting. Yes I know Coffs is a steep area but advertising disabled rooms means disabled. Not a shower over the bath and prey tell why do they give disabled rooms with no view at all? - We cancelled our next nights booking and moved to Novotel and although... More 

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Warrnambool, Australia
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We are a family of 2 adults & 2 small children.. Our room was very spacious and included a full kitchen, which was great when travelling with a baby! The bed was super comfy! There was a couple of faults during our stay: 2 small windows would not close fully so it brought in the cold along with the highway... More 

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coffs harbour
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Attended a wine tasting/fundraiser at this resort where all ran smoothly. Good to see some big smoke type/Coffs locals displaying their class amongst the merlots and pastrami on rye. Staff and event organisers were in control without being obvious so guests felt at ease and enjoyed. The room was large, clean and well presented and would be at home in... More 

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Sydney
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

There are good and bad things here. The staff at reception were really lovely, helpful and nice, but the room was not. I was greeted with an overwhelming odour of I think cleaning product. I needed to open the doors to let the smell out, but that let bugs in, so I dealt with the odour. The room, I believe... More 

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Coolum Beach, Australia
Top Contributor
89 reviews 89 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was large, clean, very comfy bed - nice outlook from the balcony. The resort was quiet with beautifully manicured grounds and a lovely golf course. Reading previous reviews, I agree that perhaps parts of the resort could do with a face-lift but the room we had was great. Staff were pleasant, meal was lovely and we do plan to... More 

Was this review helpful? Yes 1
Greater Sydney, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean. Apartments are spacious and well equipped but it needs to be refurbished as the looks is very '80. Also there should be more luggage trolleys available... there were only two and highly contended

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear albertot235, Thank you for your great feedback about your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed yourself and thank you for your nice comments in regards to resorts and the facilities. We look forward to welcoming you back in the near future. Kind regards Dene Zahner General... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 15, 2015 via mobile

The Novotel has had it's day, it's old, tired, ugly and simply not nice. Our 'suite' was a throw back to the 70's complete with hollow timber movable walls, chipped & cracked wicker/cane furniture and the bed.......well what can I say, it had more humps & bumps than a herd of camels!! Whilst it might be clean it gives of... More 

Was this review helpful? Yes 2
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear KandBMoo, We thank you for your comments in regards your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Please let me appologise that the rooms did not meet your expectations on this occasion. We will pass on your comments in regards to the condition of the room onto our unit owner. We thank you again for... More 

Travelers are raving about these Coffs Harbour hotels

Parklea, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2015

We stayed there over the Easter long weekend, it was unfortunate that it was raining throughout. Pros: Good resort, well maintained. Location is excellent. Every well designed for family holiday. Lots of activities - bit pricey ( maybe they can package a family holiday with activities) Staff were helpful and professional. Buffet breakfast was good. Cons: Really old furnishing -... More 

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Swinders S, Thank you for your great feedback about your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. It was pleasing to read that you enjoyed yourself and thank you for your nice comments in regards to resorts location and facilities. We look forward to welcoming you back in the near future. Kind regards Dene Zahner... More 

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