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All 38 Coffs Harbour hotels

Novotel Coffs Harbour Pacific Bay Resort

4.0 of 5 Hotel   |   Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Novotel Coffs Harbour Pacific Bay Resort
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Ranked #20 of 38 Hotels in Coffs Harbour
A recent review
4 of 5 stars reviewed 1 week ago
BBernie14 Melbourne, Australia
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737 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great time at the Pacific Bay Resort. Staff were friendly and helpful, particularly Mara and Gary. The resort is large and the atmosphere is tranquil and relaxing. Enjoyed the pool, nearby beach and bushwalks. Would recommend the lagoon rooms. The "Grab it and go" meal option was great which could be enjoyed on the balcony overlooking the golf... More

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We redeemed a free night here at the end of October and stayed in an apartment. I had to look up my notes to make sure I had the right place as my recollection of how it looked was nothing like it looks like on the website! Did not get a chance to see much of the resort as we... More

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Shellharbour, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

my wife & i and our 4 kids stayed 1 night on our way up to coolangatta,we found the resort to be fantastic,we had 2 adjoining rooms and found them to be very spacious and clean. we also stayed 2 nights on the way back from coolangatta and found it to also be great,, we dined for breakfast and at... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear i_g_roberts, Thank you for your great feedback about your latest stay with us at Novotel Coffs Harbour Pacific Bay Resort. We are happy to see that you enjoyed your stay with us, and on behalf of the team at Novotel Coffs Harbour thank you for staying with us and we look forward to welcoming you back in the near... More

Nowra, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at the Pacific Bay Novotel, Coffs Harbour on 8 November 2014 and had a lovely time. Whilst the accommodation is in need of refurbishment- the excellent customer service that we received from each and every staff member that we encountered more than made up for this. Charlie's restaurant was amazing - both the service and... More

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Jamie R, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the service that you received from the resort staff. We will pass on your comments in regards to the décor of the room to the unit owners.... More

Tweed Heads, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We did not stay here because of a poor review. However, we did dine at the restaurant and found the surrounds to be wonderful. Our head waiter, Richard gave us the confidence to give this resort a try. Our waitress, Mara was delightful. Based on our experience with these individuals, we will most certainly book in for a weekend very... More

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear nikhcnum, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the service that you received from Richard and Mara, I will be sure to pass them on to them. We look forward to welcoming you back in the... More

Surfers Paradise, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I try and make a visit to this hotel / resort at least once each year. Living in Queensland we can drive in 4-5 hours. It's a nice place to visit with a great climate. On this current visit we are staying in a studio which is clean and spacious for two people. Previously we have stayed... More

Was this review helpful? Yes 1
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Pedro844, We thank you for your recent review in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your comments in regards to the rooms, grounds and service, I will be sure to pass them onto the team. We look forward to welcoming you back in the resort in the near future.... More

Lake Macquarie, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Greeted with warmness and friendly nature at reception with a clear understanding of our needs, on arrival to the room it was presented well and clean and tidy, The Resturant staff were obliging and professional with great array of food.

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Julie H, We thank you for your recent positive feedback in regards to the Restaurant and your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We look forward to welcoming you back in the resort in the near future. Kind regards Dene Zahner General Manager More

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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel

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