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All 38 Coffs Harbour hotels

Novotel Coffs Harbour Pacific Bay Resort

4.0 of 5 Hotel   |   Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Novotel Coffs Harbour Pacific Bay Resort
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Ranked #20 of 38 Hotels in Coffs Harbour
A recent review
4 of 5 stars reviewed 3 days ago
Ihikeinmud Gosford, Australia
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723 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gosford, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

the rooms are getting dated but are clean and in good order the bed was excellent, the bathroom had no exhaust fan, the kitchen was well appointed, we were on the ground floor in a lagoon view room with a small patio witch led onto the lawns. It was a short walk to either the beach or the bar and... More

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Somerset, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Our room 1288 Lagoon was very dirty and tatty, looked like we were visiting the 1970's, we filled out an online survey and told them what we thought. I can only assume the VW rally team had all the decent rooms, we only stayed 1 nights arriving 7pm and left by 09:00 the next day. As we walked to the... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear MarknJayne P, Thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We appologise that the resort did not meet you expectations. I will address the cleaning issues and maintenance items with the relevant department heads immediately. We thank you again for your comments and do hope that you to... More

Sydney, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed twice at this resort. In Sep 2013 and Sep 2014 both times for a conference held onsite. The rooms are not super modern but have balconies, are clean, fresh, tidy and have lots of nice touches like candles. This year I took time to enjoy walking around the grounds and it is a very nice and peaceful... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Jenny 787878, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the staff and resort grounds, and were pleased to read that you enjoyed your stay with us. We thank you again for your comments and look forward to... More

Brisbane, Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here in a lagoon view room for our anniversary for 2 nights. Our initial impression of the room was that it was tidy but slightly dated and worn. The in room entertainment did not work correctly which meant we were not confident to pay extra for movies and have it fail on us. The bathrooms... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear DJ-DDubz, We thank you for your recent feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. Thank you for your positive comments in regards to the resort facilities, and were pleased to read that you enjoyed your stay with us. We will pass on your comments to the apartment owners in regards to the... More

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

2 adults and 4 kids in lagoon(1310) three bedroomed Villa 5-6 october 2014 .We arrived after 8pm on a saturday night .my husband checked in and he suggested we had dinner before going to our rooms. the meal and services was ok . Kids were excited as we unpacked our bags however the excitement turned into dispointment. 1. As i... More

Was this review helpful? Yes 2
Stanthorpe, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Novotel Pacific Bay Resort is another one of those resorts at which you want to stay at least 7 days … There is so much to do and see not only in the resort area – which is quite extensive, but the Coffs Harbour district caters for all tastes! We try to stay at this resort at least 1 week... More

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Herman Odijk, We thank you for your recent positive feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We look forward to welcoming you back in the resort in the near future. Kind regards Dene Zahner General Manager More

Reading
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a night whilst on our honeymoon and it was lovely. The receptionist was lovely (Leigh-Anne if I remember rightly) and made us feel welcome instantly. The surrounding area was beautiful and breakfast was delicious! Loved it!

Was this review helpful? Yes
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Amy Wightman, We thank you for your recent positive feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We look forward to welcoming you back in the resort in the near future. Kind regards Dene Zahner General Manager More

Sydney, Australia
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

After a three night stay at Pacific Bay we can't add anything to the many other comments that the whole place has seen better days. However the minor shortcomings are countered by its wonderful location between the mountains and the sea, beautiful natural surrounds of lush tropical vegetation and waterways and good infrastructure for golf, tennis, walkways to the beach... More

Was this review helpful? Yes 2
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Novableu, We thank you for your recent positive feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort. We look forward to welcoming you back in the resort in the near future. Kind regards Dene Zahner General Manager More

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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel

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