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All 38 Coffs Harbour hotels

Novotel Coffs Harbour Pacific Bay Resort

4.0 of 5 Hotel   |   Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
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Novotel Coffs Harbour Pacific Bay Resort
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Ranked #24 of 38 Hotels in Coffs Harbour
A recent review
5 of 5 stars reviewed yesterday
Doli T Sydney
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770 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Newcastle, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed our stay in a Lagoon Room which had a lovely outlook onto the Lagoon and golf practice range. Our room was comfortable and tidy. We enjoyed our Dinner and Breakfast in the Restaurant which has a really nice casual feel. Reception / Restaurant staff are always friendly and obliging. Location and amenities make for an enjoyable stay.

Review collected in partnership with Accorhotels.com

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sydney
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We have just had returned from a week at this resort with 2 small children. We had a 1 bedroom spa apartment overlooking the Lagoon. I really wanted to like this resort more than we did - it has some great aspects/features and some that are clearly lacking. The pros: *The grounds, landscaping, lagoons etc are beautiful - so well... More 

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Sydney, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We went up to Coffs Harbour to celebrate a 21st Birthday with a big group of people. We had three lagoon facing apartments that each had three separate bedrooms, three bathrooms, laundry, kitchen, lounge room and two balconies across two floors. The resort itself is very spacious and the list of activities on offer is large but it is defiantly... More 

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Sydney, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a week in Coffs with my partner. We booked a spa suite which is self contained and overlooked the lagoon. The room was pretty shabby and smelt of the previous world who stayed but subsided after a few days of airing the room! Other than the fact that the room was dated it was fine. Good size... More 

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Gold Coast
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

We had been looking forward to staying here after a busy christmas and working period. Arrived around 9pm and unfortunately the welcome was lacking. We have been to various novotels and accor hotels around the world and I must say, we felt marginalised for our colour. Why do I say this? We saw how the family before us were treated... More 

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Terrigal, Australia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If these rooms were upgraded I want to know who made the decisions. Why is all the paint apricot (yes apricot) and chipped? The rooms are still tired and definitely not up to standard for the price we paid. The breakfast is poor. The F&B manager and exec chef should examine other offerrings and bring it up to spec. For... More 

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Soulfood187, We thank you for your feedback in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Please let me appologise that the resort did not meet your expectations on this occasion. We will discuss you comments as a team, to rectify the issues that you encountered. We thank you again for your comments. Kind... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I was disappointed in my recent stay due to the tiredness of the resort rooms, the distance between room and restaurants/bar/reception and quality of food and service. I was also amazed the fridge had no drinks at all not even water. There are better value hotels in the area

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Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

Dear Jeremy L 1964, We thank you for your feedback in regards to your stay with us at Novotel Coffs Harbour Pacific Bay Resort. Please let me appologise that the resort did not meet your expectations on this occasion. We will discuss you comments as a team, to rectify the issues that you encountered. We thank you again for your... More 

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Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Location: Australia > New South Wales > Coffs Harbour
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Hotel Style:
#4 Luxury Hotel in Coffs Harbour
#5 Spa Hotel in Coffs Harbour
#7 On the Beach Hotel in Coffs Harbour

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