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Aqualuna Beach Resort

840 Pacific Highway | Sapphire Beach, Coffs Harbour, New South Wales 2450, Australia
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1 room 1 guest
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Aqualuna Beach Resort
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498 Reviews from our TripAdvisor Community

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Traveler rating
    134
    151
    116
    50
    47
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50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (498)
  • Mar-May only
    (151)
  • Jun-Aug only
    (126)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (117)
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Sydney, Australia
Level Contributor
187 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 1 week ago

Had next door villa to one we had in Feb. It's still tired & in need of TLC. Cleaner this time but carpet in main room badly needs replacing and fridge way past its last legs - sounds like the dishwasher in mid cycle (also getting past it) & fridge doesn't chill food. Still it's a handy stop off driving... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on our way through from Maitland to Brisbane. Travelled with hubby and 5mth old daughter. Booked through Booking.com, checkin was easy, they charge a flat rate of $2.00 for credit card use. Reception staff were lovely, even accommodating our request to provide a cot for our little one, even though we forgot to include it in our... More 

Was this review helpful? Yes 2
Bendigo, Australia
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Great value at $160 for a two bedroom apartment with all you can eat smorgasboard cooked breakfast for four people. The apartments are well equipped with ensuite to both bedrooms and an extra toilet in the laundry. Very comfortable. The restaurant at the resort has a good menu with good value also. We stayed for two days and found it... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 2 weeks ago

It isn't the flashiest resort in town and yes it is run down but the rates are good and include your breakfast. It's also situated right on the beach. It's an affordable family stay. I have stayed here a few times and always book a room with an ocean view - a beautiful view always makes a difference.

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Sydney
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We found the resort at Sapphire beach to be clean and comfortable. I have read some of the reports and cant believe it was the same place. The girl booking us in was friendly and helpful. The grounds looked well cared for and we didn't expect too much as it is still winter. We had a 2 bedroomed apartment which... More 

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Picton, Australia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

stayed here before and was not good,thought we would try again,maybe it was a one off..boy was I wrong,so dirty,blood on sheets in kids bed,ants everywhere in kitchen,killed 7 spiders around lounge room,food still on dishes,glasses etc..coffee use by date,2012.......told reception,and the look on the ladies face,came as no surprise,will NOT be ever staying there again,

Was this review helpful? Yes 1
Harman S, General Manager at Aqualuna Beach Resort, responded to this review

Dear ‘deckadi’ Firstly thank you for taking your time and forwarding on your sincere assessment of your stay with us. Aqualuna Beach Resort has recently been acquired by new owners and is currently in the process of fully renovating 50% of their rooms. In saying this we take all feedback from all quests very serious as we intend on offering... More 

Travelers are raving about these Coffs Harbour hotels

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Unsure the last time the appartment was cleaned. Mould in the bathrooms. Clumps of hair on the floor in the hall. Stove top was covered in grease. The horrible smell coming from the dishwasher was a rotting chicken bone in the food trap. Not to mention the toe nail/finger nail that I found in the oven. Lounge & carpets are... More 

Was this review helpful? Yes 1
Harman S, Manager at Aqualuna Beach Resort, responded to this review

Dear ‘Mel Z’ Firstly thank you for taking your time and forwarding on your sincere assessment of your stay with us. Aqualuna Beach Resort has recently been acquired by new owners and is currently in the process of fully renovating 50% of their rooms. In saying this we take all feedback from all quests very serious as we intend on... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

After checking in and going about exploring and shopping we returned to our room and was disgusted at the filthy ness of this place. Blood stains on carpet and kitchen floor dirty band aids dirty sheets and mould and hair throughout the bathroom after contacting the "manager" he picked up the bandaid dirty sheet and pretty much told us we... More 

Was this review helpful? Yes 1
Harman S, General Manager at Aqualuna Beach Resort, responded to this review

Dear ‘Jennyfer S’ Firstly thank you for taking your time and forwarding on your sincere assessment of your stay with us. Aqualuna Beach Resort has recently been acquired by new owners and is currently in the process of fully renovating 50% of their rooms. In saying this we take all feedback from all quests very serious as we intend on... More 

Young
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great Location that were it stops. Rooms very run down, dirty, washing machine in room needed cleaning, sink leaked water exhaust fans in bathrooms sounded like a F1 jet. Free Wi fi terrible, meals are average. Needs a lot of money spent to bring it back to a high level site. Much better paces to stay in Coffs.

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When we arrived the service we received from the lady at the front desk was nothing but rude. When we got to our room, it looked ok but on further inspection it was very very dirty, and then I walk into the bathroom to find that the toilet had not been flushed from whoever used it last, no wonder the... More 

Was this review helpful? Yes
Harman S, General Manager at Aqualuna Beach Resort, responded to this review

Dear ‘Sam J’ Firstly thank you for taking your time and forwarding on your sincere assessment of your stay with us. Aqualuna Beach Resort has recently been acquired by new owners and is currently in the process of fully renovating 50% of their rooms. In saying this we take all feedback from all quests very serious as we intend on... More 

Hotel Review Summarization

What travelers say

  • Buffet breakfast(11)
  • Ocean views(7)
  • Room service(4)
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Bathroom (9)
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Other (26)

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