We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sanctuary Resort Motor Inn

3.0 of 5 250 Pacific Highway, Coffs Harbour, New South Wales 2450, Australia
Hotel website
Special Offer
Rep Special $159
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Sanctuary Resort Motor Inn
Professional photos View all
Browse nearby
Sanctuary Resort Motor Inn
Write a Review

122 reviews from our community

Traveler rating
    36
    38
    24
    16
    8
See reviews for
24
44
7
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (122)
  • Mar-May only
    (28)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (33)
All months
Sunshine Coast, Australia
Top Contributor
57 reviews 57 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Traveled solo and stayed one night at this motel. The first room I was shown (smaller) faced the highway (although not visible) so after making further inquiries was given a larger suite located facing the garden which was quite nice and newly renovated. Payed a bit extra for this room but was worth it. Friendly reception staff. One problem may... More 

Was this review helpful? Yes
Camden, New South Wales, Australia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

So prior to checkout I would have rated this place pretty high but the whole positive experience was ruined by the attitude of the owner/manager. Don't get me wrong the accommodation is adequate, clean, and the staff they employ are terrific and the owner could learn from them. On arrival we were greeted by the owners friendly wife. I enquired... More 

Was this review helpful? Yes 4
Steve n Queenie G, Manager at Sanctuary Resort Motor Inn, responded to this review

Thank you for your review Melissa, we are always looking to improve our procedures and guest experience and will take your comments in to consideration. We will set the kids eat free age to 5 from now on to avoid this occurring again as it is not practical to offer free breakfast to early teens as they eat like an... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was good.but it wasnt really a resort.Nice Restraunt and food was great.Friendly receptoinist.Nice pool area.Close to the Hospital if you ever have to come from out of state to see family in hosp.

Was this review helpful? Yes 3
Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Being an ex hotel manager for a large international chain, I have high expectations of where I stay. I must say I was pleasantly surprised to find our room was renovated and very comfortable. I was a little concerned about the possibility of road noise reading other reviews, this was no problem for me at all, was very minor noise.... More 

Was this review helpful? Yes 1
Australia
Top Contributor
105 reviews 105 reviews
71 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed for 2 nights. Had a room upstairs...room was ok..nothing flash..basic tea and coffee, very basic shower..(took ages to get hot water). The pool area looked very nice, but the rest just looks a little run down. The restaurant is mainly pre prepared food I think...just average...(the waitress tried hard though!) I was on business, and was horrified to see... More 

Was this review helpful? Yes 2
Steve n Queenie G, General Manager at Sanctuary Resort Motor Inn, responded to this review

We appreciate your comments which will be taken on board as we are in the process of upgrading the resort, regarding the price I suggest in future try booking direct on our website as you would save quite a lot of money by doing so. Kind regards, Management More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

We had a really lovely room and the hotel is in a nice, quiet location in the trees. We experienced friendly, good service from the new managers and we enjoyed a yummy breakfast that was good value for money at $15 bucks ..all up a good decision, suited us perfectly!

Was this review helpful? Yes 2
Steve n Queenie G, General Manager at Sanctuary Resort Motor Inn, responded to this review

Thank you both for the lovely comments, we are happy you enjoyed your stay and we look forward to having you back again. Kind regards, Steven & Queenie More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed here on our way to the Gold Coast, we where surprised at how large the room was and we where very happy. 2 adults and 2 kids plus bub. We found the room very clean and perfect for our needs. Our car broke down as we pulled into the resort and they where happy with us leaving it... More 

Was this review helpful? Yes 2
Steve n Queenie G, General Manager at Sanctuary Resort Motor Inn, responded to this review

Thanks for the lovely review, we are glad you enjoyed your stay and yummy breakfast. Kind regards, Steven & Queenie More 

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 27, 2014

We stayed at this motel for two nights to attend a family wedding in Coffs Harbour. Several other wedding guests were also at the Sanctuary Resort so we had a number of experiences to share. We had a ground floor room roughly in the centre of the motel and had no problem with traffic noise. However the air conditioner was... More 

Was this review helpful? Yes 1
Brisbane, Queensland, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2014

This hotel was cramped; disappointed at the cleanliness standard: hot water overload on a very busy morning and not the greatest communication to reassure us that it would not happen again. Its position is quite local to the city 5 – 10 mins drive and great to access tourist spots. Our family arrived for a sports carnival and were not... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 24, 2014 via mobile

Poor hotel pictures are decieving! very unhappy with loud fans from other room, way too noisey was like a annoying sound of a dripping tap! We left in the middle of the night enough said… please book somewhere else

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sanctuary Resort Motor Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sanctuary Resort Motor Inn

Address: 250 Pacific Highway, Coffs Harbour, New South Wales 2450, Australia
Phone Number:
Location: Australia > New South Wales > Coffs Harbour
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sanctuary Resort Motor Inn 3*
Number of rooms: 37
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Orbitz, Cheap Tickets, Priceline, TripOnline SA, EasyToBook, Despegar.com and Odigeo so you can book your Sanctuary Resort Motor Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
View from room (1)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Pool/beach area (1)
Viewed
Dining (5)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (17)
Viewed
Room/suite (9)
Viewed
View from room (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay