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BEST WESTERN Zebra Motel

27 Grafton Street, Coffs Harbour, New South Wales 2450, Australia
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BEST WESTERN Zebra Motel
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Ranked #19 of 37 Hotels in Coffs Harbour
A recent review
4 of 5 stars reviewed 2 weeks ago
Tania N Sydney, New South Wales, Australia
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75 reviews from our community

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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our father was in ICU at Coffs base hospital, 3 families stayed here for 3 nights. It was close to the hospital and very convenient. Our stay was very comfortable and the motel had everything we needed including free wifi. My daughter said she had the best sleep she had for a long time!

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Trudi D, Receptionist at BEST WESTERN Zebra Motel, responded to this review

Hi Tania, We are so glad to hear that your families stay with us was enjoyable, Its never an easy time when a loved one is ill and we are happy to know that at least we were able to offer you all a comfortable and and restful nights sleep. We wish you all the best of luck for the... More 

Balranald, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 16, 2015

We were not expecting to find such a nice motel which had to compete with all the holiday lettings. The room was immaculately clean and tidy and of quite a high standard. The one thing which we found bizarre was the fact that reception was supposed to be open from about 7.30am to 9 or 10pm. In fact we went... More 

Was this review helpful? Yes 1
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for your feedback. We value all feedback we receive. Our housekeeping team do a great job on maintaining the rooms. On weekends our office doesn't open until 10am, there is a key deposit box for checkouts before then. Thank you again and hope to see you again in the future. More 

Beaudesert, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 15, 2015 via mobile

Quiet expensive for what we got for a one night stay. Definitely very basic. One teaspoon and none of the usual motel/hotel comforts like soaps, personal items etc. comfortable beds and good for a quick stop over.

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Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Dear Susan R. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We have management on site available 24/7 to assist you in any way. Our housekeeping team are extremely thorough, how ever will will look into these issues. We hope you will consider staying with us next time you come through Coffs... More 

Travelers are raving about these Coffs Harbour hotels

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2015

Had to stop over in Coffs while car was getting rego'd, long story. Anyway, pulled into the Zebra and immediately was made to feel at home. The owner remembered my name the next morning and was helpful calling taxis and ensuring I had a great stay! Thanks! Highly recommended. Diddley Bo Dixon

Was this review helpful? Yes 1
Penrith, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

We decided to stop here for a break on our drive up to the Gold Coast from sydney. From the moment I rang up to check for availability, the lady who I spoke to, was so kind and helpful. When we arrived, she also took the time to explain where all the restaurants were that the kids would enjoy and... More 

Was this review helpful? Yes 1
Boonah, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 29, 2015

Room was clean and the bed was comfortable, was able to get a good nights sleep. Nice size mugs for tea and coffee not those silly little cups normally provided. Very nice bathroom, hot shower. Only complaint is that the air conditioner was positioned in a weird place which made it take longer to cool the room. Nice big TV... More 

Was this review helpful? Yes 1
Leeton
Top Contributor
130 reviews 130 reviews
50 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed March 27, 2015

There seems to be a plethora of choices for accommodation in Coffs. I was travelling through and as it was getting dark decided to choose one motel in a line of 4 or 5 on the highway. The motel was just about booked out and I was able to get an upstairs. The receptionist (who was quite young) was excellent... More 

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
120 reviews 120 reviews
72 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 21, 2015

Stayed here while traveling to Coffs Harbour for Business. Hotel receptionist was very friendly and always willing to answer any questions I had. Room was average and a bit dated but it was good for what I needed it for. Sheets were clean and bed was decent. It can get a bit loud at night with traffic along the highway... More 

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Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for choosing to stay with us at Best Western Zebra Motel. We value your feedback and is glad that you had a pleasant stay with us. We hope you will come back and stay with us soon. If i can be any of assistance in the future, please do not hesitate to contact me at 02 6652 1588.... More 

sydney
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 19, 2015

Very pleasant staff and comfortable, clean rooms. Ordered room service and had one of the best fillet steaks that I have had in memory. Limited menu and pricey - but that didn't matter to me, as the meal I chose was wonderful.

Was this review helpful? Yes 1
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for staying with us recently at Best Western Zebra Motel. We are glad that you enjoyed your meal at Zulu's Restaurant and Bar, it is always a pleasure to hear when a guest has enjoyed a meal at Zulus. We hope to see you again sometime soon. If I can be of assistance in the future, please do... More 

Top Contributor
59 reviews 59 reviews
30 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed February 21, 2015

Driving back home to Singleton, NSW from the Gold Coast, Queensland, the almost cyclonic rain made us decide to stop at Coffs Harbour. All Motels looked similar from the road, so, having had a good experience at another Best Western motel on the long drive up to Queensland (at Tenterfield, NSW), we decided to give Best Western another go. When... More 

Was this review helpful? Yes 1
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for choosing to stay with us at Best Western Zebra Motel and sharing your experience with us. We are glad we were able to turn around a rainy night into a pleasurable stay. Our bathrooms have recently been renovated as well as new beds throughout all rooms. We look forward to seeing you again. Thank you again for... More 

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