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BEST WESTERN Zebra Motel

3.5 of 5
27 Grafton Street, Coffs Harbour, New South Wales 2450, Australia
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BEST WESTERN Zebra Motel
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Ranked #18 of 37 Hotels in Coffs Harbour
A recent review
4 of 5 stars reviewed 2 days ago
Veronica M Balranald, Australia
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74 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Balranald, Australia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were not expecting to find such a nice motel which had to compete with all the holiday lettings. The room was immaculately clean and tidy and of quite a high standard. The one thing which we found bizarre was the fact that reception was supposed to be open from about 7.30am to 9 or 10pm. In fact we went... More 

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Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for your feedback. We value all feedback we receive. Our housekeeping team do a great job on maintaining the rooms. On weekends our office doesn't open until 10am, there is a key deposit box for checkouts before then. Thank you again and hope to see you again in the future. More 

Beaudesert, Australia
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Quiet expensive for what we got for a one night stay. Definitely very basic. One teaspoon and none of the usual motel/hotel comforts like soaps, personal items etc. comfortable beds and good for a quick stop over.

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Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Dear Susan R. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We have management on site available 24/7 to assist you in any way. Our housekeeping team are extremely thorough, how ever will will look into these issues. We hope you will consider staying with us next time you come through Coffs... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Had to stop over in Coffs while car was getting rego'd, long story. Anyway, pulled into the Zebra and immediately was made to feel at home. The owner remembered my name the next morning and was helpful calling taxis and ensuring I had a great stay! Thanks! Highly recommended. Diddley Bo Dixon

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Penrith, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We decided to stop here for a break on our drive up to the Gold Coast from sydney. From the moment I rang up to check for availability, the lady who I spoke to, was so kind and helpful. When we arrived, she also took the time to explain where all the restaurants were that the kids would enjoy and... More 

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Boonah, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Room was clean and the bed was comfortable, was able to get a good nights sleep. Nice size mugs for tea and coffee not those silly little cups normally provided. Very nice bathroom, hot shower. Only complaint is that the air conditioner was positioned in a weird place which made it take longer to cool the room. Nice big TV... More 

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Leeton
Top Contributor
125 reviews 125 reviews
50 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There seems to be a plethora of choices for accommodation in Coffs. I was travelling through and as it was getting dark decided to choose one motel in a line of 4 or 5 on the highway. The motel was just about booked out and I was able to get an upstairs. The receptionist (who was quite young) was excellent... More 

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Brisbane, Australia
Top Contributor
119 reviews 119 reviews
71 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here while traveling to Coffs Harbour for Business. Hotel receptionist was very friendly and always willing to answer any questions I had. Room was average and a bit dated but it was good for what I needed it for. Sheets were clean and bed was decent. It can get a bit loud at night with traffic along the highway... More 

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Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for choosing to stay with us at Best Western Zebra Motel. We value your feedback and is glad that you had a pleasant stay with us. We hope you will come back and stay with us soon. If i can be any of assistance in the future, please do not hesitate to contact me at 02 6652 1588.... More 

sydney
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very pleasant staff and comfortable, clean rooms. Ordered room service and had one of the best fillet steaks that I have had in memory. Limited menu and pricey - but that didn't matter to me, as the meal I chose was wonderful.

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Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for staying with us recently at Best Western Zebra Motel. We are glad that you enjoyed your meal at Zulu's Restaurant and Bar, it is always a pleasure to hear when a guest has enjoyed a meal at Zulus. We hope to see you again sometime soon. If I can be of assistance in the future, please do... More 

Top Contributor
56 reviews 56 reviews
29 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed February 21, 2015

Driving back home to Singleton, NSW from the Gold Coast, Queensland, the almost cyclonic rain made us decide to stop at Coffs Harbour. All Motels looked similar from the road, so, having had a good experience at another Best Western motel on the long drive up to Queensland (at Tenterfield, NSW), we decided to give Best Western another go. When... More 

Was this review helpful? Yes 1
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for choosing to stay with us at Best Western Zebra Motel and sharing your experience with us. We are glad we were able to turn around a rainy night into a pleasurable stay. Our bathrooms have recently been renovated as well as new beds throughout all rooms. We look forward to seeing you again. Thank you again for... More 

Caloundra, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2015

Tripping up or down the east coast of NSW, consider staying at the Zebra motel in Coffs Harbour, clean comfortable rooms, cool pool, Zulu Restaurant onsite, great food at a good price, close to town and shops, friendly staff

Was this review helpful? Yes 1
Kylie G, Front Office Manager at BEST WESTERN Zebra Motel, responded to this review

Thank you for staying with us at Best Western Zebra Motel. We value your feedback and is glad you had a pleasant stay. We greatly appreciate you taking the time to share your feedback with us.Our location does make us very popular with the main town centre within walking distance. Thank you again for taking the time to complete the... More 

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