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All 52 Canberra hotels

BEST WESTERN PLUS Garden City Hotel

4.5 of 5 Motel   |   55 Jerrabomberra Avenue, Canberra 2604, Australia
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BEST WESTERN PLUS Garden City Hotel
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63%
Ranked #17 of 52 hotels in Canberra
A recent review
3 of 5 stars reviewed 4 days ago
Heather B Mandurah, Australia
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163 people have reviewed this hotel

Traveler rating
    34
    69
    44
    13
    3
See reviews for
24
73
13
30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Mandurah, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

I stayed just for the one night. The front desk staff were polite and friendly. I paid a budget price ($129/night) so was expecting a budget motel, which is what I got. I wouldn't have wanted to pay any more for this room.The room was okay - clean and tidy, and the bed and pillows were comfortable, but not what... More

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Cairns, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

All aspects of this stay were pleasant with one exception. The kitchen staff in the dining room at breakfast was rude after I politely mentioned a problem with dispensing and toasting equipment. However, the service and comfort other than this experience were very good. The room was clean, the bed comfortable and the service was polite.

Review collected in partnership with Best Western

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Kinglake, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Whilst the rooms are okay and the free wifi is lightning fast, The bed is uncomfortable and so are the pillows. If you're 4ft nothing you will have trouble with the toilet. However due to the bathroom design the toilet is poorly placed with no leg room. But the main reason for this review was there restaurant. I ate there... More

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Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night in early April 2014. The staff were friendly, the hotel and our room were clean, the shower was powerful and hot and the bed was very comfortable. Everything in the room worked as it was supposed to; the air con, Foxtel, etc. The hotel is a little dated, but the quiet, peaceful location makes up for... More

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Sydney, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago

The place looks and feels like a private hospital/nursing home. I do feel that the 4.5 star rating is misleading. The pool and gym was clearly evident of this. The hotel is located in the middle of no where, meaning if you don't have your own vehicle be prepared to spend a lot on a taxi fares. Its also a... More

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ArionHotels, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Hi there Gi S, I'm sorry to see that you did not enjoy all aspects of your stay with us. Just to clarify a couple of matters that you raised; we are located in the suburbs in Canberra's inner-south, around a five minute drive from the top tourist attractions including Parliament House, the National Gallery and Questacon. The shopping and... More

London, United Kingdom
Contributor
19 reviews 19 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked two nights here and was quite lucky to get room 219, which is at the end of the corridor, so didn't have tons of people walking past. I could also see my car from the room in the parking lot, though I would be surprised if vehicle crime is any problem here. There is ample, free parking at... More

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ArionHotels, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Eddie C, I am delighted to see that we provided you with a relaxing, enjoyable and comfortable stay during your visit to Canberra. We are very pleased that you have made the effort to share your feedback here on Tripadvisor. We think this is a great resource for travellers to share their experiences to help other travellers pick the... More

Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This place is rated as a 4-star hotel, but I think most people who are expecting that would be disappointed. When I think 4-star I think location, ambience, quality rooms, service, and amenities. It lacks some of these, but it makes up for it in others that it hi you wouldn't get in other places. Firstly this isn't really a... More

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ArionHotels, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Hi there Illucid, Thanks for taking the time to share your experiences with other travellers here on Tripadvisor. We love receiving honest, detailed feedback, and are grateful that you have done exactly that. We certainly hope to match our facilities and services with our guest expectations and we are very happy to see that you would stay with us again... More

Blue Mountains National Park, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

I booked this place at the last minute and was expecting just average accommodation ... but it was great! The friendliest staff got our room readier earlier than the set check in time and handled enquiries pleasantly. The restaurant had great food; I enjoyed the vegetable puffs and they sent my daughter's dessert ice cream up as room service for... More

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ArionHotels, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Sal S, We are very pleased that we exceeded your expectations during your recent stay with us in Canberra. Our entire team here at BEST WESTERN PLUS Garden City Hotel is dedicated to providing a warm, enjoyable, top value experience to all of our guests and I am thrilled to see that we are meeting our objectives. I appreciate... More

Adelaide, South Australia, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 11, 2014 via mobile

As per above. Great value hotel, 5 mins from town. Great service, clean rooms and nice breakfast and selection. We were in deluxe room with breakfast included. The deluxe just made relaxing and spreading out that much easier

Was this review helpful? Yes 1
ArionHotels, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Louise, Thanks for reviewing your stay with us. We are glad you had a great experience here at BEST WESTERN PLUS Garden City Hotel and are delighted that you have taken the opportunity to share your thoughts with other travellers here on Tripadvisor. We look forward to providing a warm welcome again on your next visit to the Canberra... More

Melbourne, Australia
Top Contributor
87 reviews 87 reviews
64 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 6, 2014

big clean rooms with good facilities. Rooms towards the back are far away from the main road out front and thus very quiet. Staff were friendly and the breakfast area kept very clean with good food and efficient staff.

Was this review helpful? Yes 1
ArionHotels, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear David, Thanks for sharing your thoughts regarding your recent stay with us here at BEST WESTERN PLUS Garden City Hotel. I am very pleased to see that we provided a great value experience and we hope to see you back again soon. Safe travels, Ryan More

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Additional Information about BEST WESTERN PLUS Garden City Hotel

Address: 55 Jerrabomberra Avenue, Canberra 2604, Australia
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 52 hotels in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN PLUS Garden City Hotel 4.5*
Official Description (provided by the hotel):
Discover the great value of the 4.5 star BEST WESTERN PLUS Garden City Hotel, conveniently located in Canberra's vibrant inner-south, just a five minute drive from the popular shopping and restaurant hub of Manuka-Kingston and top national attractions including the National Gallery, National Portrait Gallery, Parliament House and Questacon!All guests enjoy fully refurbished rooms including new high-comfort bedding, iPod/iPhone docks, in-room safes and large flatscreen TVs with FREE Foxtel and FREE movie channels. Convenience is paramount with FREE undercover parking, and FREE access to the onsite gym and swimming pool. Treat your tastebuds at the Secret Garden Bar & Restaurant, open seven days for breakfast and Monday to Saturday for dinner, serving a contemporary range of local and international favourites.Rest assured that the modern, convenient facilities and outstanding service at BEST WESTERN PLUS Garden City Hotel will make for an enjoyable stay in the nation’s capital. ... more   less 
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