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All 52 Canberra hotels

BEST WESTERN PLUS Garden City Hotel

4.5 of 5 Motel   |   55 Jerrabomberra Avenue, Canberra 2604, Australia
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Ranked #12 of 52 Hotels in Canberra
A recent review
4 of 5 stars reviewed yesterday
Peter L Maclean, Australia
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227 reviews from our community

Traveler rating
    59
    100
    48
    16
    4
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35
93
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47
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Maclean, Australia
Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked via the internet, very friendly reception. Room just right, neat, clean, good hot water and pressure. Free Wifi is good. This room are quiet with good car parking. pool and spa are available but we were here in Spring, still too cold. We just had a one night stay before heading on to Sydney.

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed at the Best Western as part of our tour and were pleasantly surprised at the quality of the hotel. The staff were extremely helpful and as we were meeting friends there no trouble was spared to organise our dinner arrangements. Dianne, the manager is very hands on, always there in the morning to greet us with a cheerful... More

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Wollongong, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Best Western on a work trip and found the hotel very easily. It is about 10 - 15 minutes out of town but with a car and travelling around this was no issue for me. If you didnt have a car I would recommended somewhere closer to the CBD as there are no shops close by... More

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Cooma, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed many times at Garden City Hotel over the past 18 months and the rooms are all very good, the reception staff are great and it is very handy to all parts of Canberra - what lets them down is the kitchen where the food is between only just and very ordinary, it is over priced and the... More

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Was this review helpful? Yes 2
Brisbane, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

clean, modern facilities. We stayed 3days. We were upgraded to a Queen 1 bedroom suite which was clean quiet and comfortable. Staff were very helpful and friendly. It is only 2kms from Manuka shops which has excellent cafes, restaurants and eating places. There is a restaurant and bar facilities which looked nice, but we didn't eat in the restaurant.

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ArionHotels1, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Julie, I'm pleased to see that you enjoyed your stay in our One Bedroom Suite. We hope to provide all our guests with a comfortable, convenient and great value stay in Canberra and it is wonderful to see that this has been your experience. Thanks for sharing your feedback here with other Tripadvisor readers. Best wishes, Ryan More

Brisbane, Queensland, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

I stayed one night mid week for business. The room was very clean & tidy and quiet, exactly what I needed to work into the night. Room service was excellent (although expensive), and the staff very friendly and helpful. this is definitely on top of my list for accommodation in Canberra. I will be back.

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ArionHotels1, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Andrew, Thanks for staying with us during your recent visit to Canberra. We have a fantastic Corporate Rates Program for our regular business guests; please do not hesitate to drop me an email to ryan.deebank@arionhotels.com.au if I can assist in this regard. We appreciate your feedback and look forward to welcoming you back soon. Warm regards, Ryan More

Wollongong, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff were very friendly and very helpful the restaurant has great food and the German club next door is good for a meal too. Will definitely be staying here for all future trips to Canberra. Very competitively priced.

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ArionHotels1, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Raider36, I am pleased to see that you have found a new home here in Canberra. We appreciate your kind words and will share these with our staff. Kind regards, Ryan More

Bree, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice quiet hotel. Good breakfast (although not cheap). Rooms have everything you need. Only a short drive to the city center. We didn't try the restaurant for dinner but there are several good restaurants south of the city center.

Review collected in partnership with this hotel

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ArionHotels1, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Alexander, Thanks for your review! We are thrilled that you enjoyed your stay here with us at BEST WESTERN PLUS Garden City Hotel in Canberra. Warm regards, Ryan More

Brisbane, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel on a Sunday night. We booked two rooms as we were travelling with our parents. The rooms were clean and pleasant. Nice toiletries were in the room. The only downside of the hotel is that on a Sunday night the restaurant isn't open! and this includes room service. Unless you have a car to get... More

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ArionHotels1, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Jetpaddlers, Thanks for taking the time to post your review here and providing us with this valuable feedback regarding your stay. Following your review, it seems that we have some areas that require attention in relation to our customer service levels and staff training. I am very sorry to see that you have had this experience and I am... More

Penrith, Australia
1 review
4 of 5 stars Reviewed August 17, 2014

I travel for business quite a bit. The room, service, the restaurant and general presentation of the Best Western Garden City are all very good, and the price was also less than I expected for the standard of accommodation. I will definitely be staying there whenever I'm staying in Canberra.

Review collected in partnership with this hotel

Was this review helpful? Yes
ArionHotels1, Sales & Marketing Manager at BEST WESTERN PLUS Garden City Hotel, responded to this review

Dear Bruce H, Thank you so much for choosing us during your recent business travel to Canberra. Offering a great value accommodation alternative is a priority for us and it is very rewarding for our entire team to read your review and know that we made such an impression. Warm regards, Ryan More

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Additional Information about BEST WESTERN PLUS Garden City Hotel

Address: 55 Jerrabomberra Avenue, Canberra 2604, Australia
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — BEST WESTERN PLUS Garden City Hotel 4.5*
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