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All 53 Canberra hotels

Pavilion on Northbourne

4.5 of 5 Hotel   |   242 Northbourne Avenue | Dickson, Canberra 2602, Australia
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Pavilion on Northbourne
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Ranked #28 of 53 Hotels in Canberra
A recent review
5 of 5 stars reviewed 3 days ago
Brett A
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481 reviews from our community

Traveler rating
    102
    192
    118
    49
    20
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Friendly staff , nice clean room, good price and enjoyable stay. Had a noisy guest speaking loudly outside at 5am but that cant be avoided. The front service staff were very knowledgable and friendly. I believe his name was Dan. I travel to this area regularly and will definitely stay there again. Thanks

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Albury, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, well presented and great staff. I find it to be of great value and always relax when I stay here. Any email queries I have sent have been responded to very quickly and the dining on offer has always been good. Professional, courteous and great value, really an easy decision to stay again.

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Paul S, General Manager at Pavilion on Northbourne, responded to this review

Dear Part4a, Thank you for taking the time to do a review of your recent stay with us. We greatly appreciate all guest feedback. Thank you for your comments regarding the cleanliness and comfort of our hotel, I am always pleased to hear that guests have received excellent customer service. Our staff enjoy going the extra mile to ensure the... More 

Sydney, Australia
Top Contributor
154 reviews 154 reviews
32 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean comfortable quiet room facing main road. Bus stop outside to the city centre and across the road from city centre. Visitors centre is a few minutes walk away. City centre bus interchange has good signs, maps and route timetables. Easy to reach the various national museums, galleries and shopping centres. Great choice hot & cold buffet breakfast in the... More 

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Paul S, General Manager at Pavilion on Northbourne, responded to this review

Dear Newo, Thank you for taking the time to do a review of your recent stay with us. We appreciate all guest feedback. We thank you for rating us a 5 out of 5. This is of particular significance to us when it comes from Senior Reviewers on trip advisor and I see you have completed over 150 reviews. We... More 

London, United Kingdom
Top Contributor
57 reviews 57 reviews
4 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is a very average sort of place though seems to give itself airs and graces.My room was large and clean with comfortable bed (and iron and hairdrier) but soap , shampoo and shower gel were attached to the wall to save costs. Room service for breakfast was poor not managing to deliver whiolemeal toast or vegemite - white... More 

Was this review helpful? Yes 1
Paul S, General Manager at Pavilion on Northbourne, responded to this review

Dear Emilyphipps, Thank you for taking the time to do a review of your recent stay with us. We appreciate all guest feedback. Thank you for your positive feedback on the cleanliness and comfort of your room. This is excellent feedback and a very important aspect of any guests stay. Due to our very competitive rates we do not offer... More 

Perth, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for two nights and thought it was great value for the price. It is located reasonably close to the city centre - maybe a 5 min drive. Woolworths was not far away plus all the takeaway outlets such as subway, KFC or McDonald's - Dickson shops! I was very happy to be able to check in early... More 

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Paul S, General Manager at Pavilion on Northbourne, responded to this review

Dear Jennifer T, Thank you for taking the time to do a review of your recent stay with us. We greatly appreciate all guest feedback. Your comments are lovely to read. We do offer competitive and affordable accommodation and are pleased you agree with this. We are pleased we could go the extra mile and check you in early. We... More 

Sydney, Australia
Senior Contributor
47 reviews 47 reviews
39 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I got a mystery hotel deal from Lastminute for A$101 for one night, which seemed reasonable. Check-in was OK, although like other reviewers, I found that the front desk were very keen to upsell me to a suite for an extra $50. The lobby is pleasant, with a big atrium with lots of plants. I had high hopes for the... More 

Was this review helpful? Yes 2
Paul S, General Manager at Pavilion on Northbourne, responded to this review

Dear BruceShanghai, Thank you for taking the time to do a review of your recent stay with us. We greatly appreciate our guests taking their time to provide us with feedback. Your rate certainly was an excellent one in comparison with other hotels over this period. We attempt to provide our guests with competitive prices and affordable accommodation. Our staff... More 

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Terrible accommodations. Paid full price and was put in a tiny little corner room with very low ceilings. The room was dark and it felt like the walls were closing in on us the whole time we were there. It was not a pleasant stay at all. Asked to borrow a bottle opener and none were available - was told... More 

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Paul S, General Manager at Pavilion on Northbourne, responded to this review

Dear Catherine M, Thank you for taking the time to do a review of your recent stay with us. We appreciate all guest feedback. I am of course disappointed that you did not enjoy your stay with us and will attempt to make contact with you to discuss this or you can make direct contact with me. I would greatly... More 

Senior Contributor
21 reviews 21 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Pleasantly surprised Staff at front very pleasant and helpful Room consisted of a lounge dinning area with one bedroom with large on suite with great shower. Queen size bed pillows a little too soft if you are used to a firm bed and pillows. Room and on suite very clean Conditioning to cold during night No free Wifi which is... More 

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Paul S, General Manager at Pavilion on Northbourne, responded to this review

Dear Steve C Thank you for taking the time to do a review of your recent stay with us. We appreciate all guest feedback. We are pleased that you enjoyed your stay with us. Our customer service is a must and we are pleased it met your expectations. Our housekeeping staff work hard to ensure our rooms are immaculate and... More 

Newcastle, Australia
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 20, 2014

Pavillion on Northbourne surprised me. Not only are the rooms bigger than the photos (possibly due to the circular building I was in meaning the rooms are wedge-shaped), but the atriums are filled with greenery and softly lit through the tent-like roof, which can be a pleasant contrast from outside. The room prices are a welcome change from big-city prices.... More 

Was this review helpful? Yes
Paul S, General Manager at Pavilion on Northbourne, responded to this review

Thank you for taking the time to do a review of your recent stay with us. We appreciate all guest feedback. Your comments are extremely pleasant and we are pleased that you enjoyed your stay with is. Our atrium, bar and restaurant have all been recently re-furbished and the feedback is makes it worthwhile. Our guests find this area relaxing... More 

Albury, Australia
Top Contributor
92 reviews 92 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 16, 2014 via mobile

I found this place on Wotif and paid "special" rate for a deluxe room. The atrium of the hotel feels nice and welcoming. The staff is very friendly and the coffee at the bar is very good. What annoyed me a bit was the sales talk in upgrading my room for an extra $ 50. If you have 180 dollars... More 

Was this review helpful? Yes
Paul S, General Manager at Pavilion on Northbourne, responded to this review

Thank you for taking the time to do a review of our hotel. We appreciate all guest feedback. We have recently renovated the atrium and foyer of the hotel and are pleased that you found this area welcoming, we receive a lot of positive feedback on the renovations. Thank you for the kind comments in relation to the friendliness of... More 

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Additional Information about Pavilion on Northbourne

Address: 242 Northbourne Avenue | Dickson, Canberra 2602, Australia
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pavilion on Northbourne 4.5*
Number of rooms: 156
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Also Known As:
Pavilion On Northbourne Canberra
Pavilion On Northbourne Hotel Canberra
Hotel Style:
#24 Luxury Hotel in Canberra

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