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Pavilion on Northbourne

242 Northbourne Avenue | Dickson, Canberra 2602, Australia
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1 room 1 adult
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Pavilion on Northbourne
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782 Reviews from our TripAdvisor Community

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

We thoroughly enjoyed our stay here and we will definitely stay here again when we return to Canberra. The staff are very friendly and helpful. Breakfast was very good with a wide variety of food available, my poached eggs were perfect :). The room was small but very comfortable. I found the air conditioning a bit cool but made good... More 

Review collected in partnership with this hotel

Helpful?
Thank corinneo964
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear corinneo964, What a lovely review. We do appreciate the 5 star rating you gave us as well. We try hard to make sure all our guests feel comfortable and well looked after during their stay with us. Its good to hear you enjoyed breakfast with us as well. Not all buffets will let you take advantage of eggs cooked... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 4 days ago NEW

Beautiful surroundings. Great value. Breakfast superb. View of carpark from spa room a little disappointing. Staff very friendly and helpful. We will stay again and recommend to friends and family. :}

Review collected in partnership with this hotel

Helpful?
Thank victorial789
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear Victorial789, Its always pleasing for us to read a review where the guest states they will stay again and recommend us to friends and family. There is no higher compliment then that. We try to do our best to make sure each and every guest enjoys their stay with us. Its also good to hear you enjoyed breakfast during... More 

Sydney, Australia
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel as it was handy to attend Floriade. Bus stop nearby. Hotel was okay, but a little dated & possibly because of the plants had a bit of a stale/musky smell about it. It could do with some modernising. Limited kitchen items, few cups to make tea/coffee but no wine glasses & no bottle opener. On departing,... More 

Helpful?
Thank CTH0212
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear CTH0212, As your review is from months ago and not recent, I can assure you that most if not all of the information in it is not relevant today. We have replaced the lift you are referring to with a brand new state of the art lift, and while doing so, our guests had the option of taking stairs... More 

Lake Macquarie, Australia
Level Contributor
5 reviews
3 of 5 stars Reviewed 5 days ago NEW

I stayed here approx.. 20 years ago first and again just recently. Has been upgraded slightly, still on the old side in a lot of places. Found the bathroom a tad bigger than a ships cabin bathroom. Beds quite comfortable but when requesting a TWIN room for 2 ladies, a KING and a SINGLE not quite what we required! Found... More 

Helpful?
Thank Helen W
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear Helen W, Thank you for your recent review of our property. We take all feedback seriously and appreciate the time it takes to review properties on TripAdvisor. Our property was built in 1981. We take pride in the design and try to keep it as close to original as possible, without letting it seem dated. Most of our guests... More 

Geelong, Australia
Level Contributor
15 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel was very nice but reception and restaurant staff did not make you feel welcome at all. Questions were answered abruptly as if we were an imposition. Hotel is $13.00 by taxi to the city not walkable.

Helpful?
Thank Graeme R
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear Graeme R, Thank you for taking the time to review our property. We take all feedback, both good and bad very seriously and use it where possible to improve on what we do. While our Hotel is a 30 minute walk to City Centre, it is on a bus route that is only a 5 minute ride directly to... More 

Greater Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago NEW

The wife and I had a Spa Suite and were impressed with the size of the rooms. The room was clean and comfortable. We have previously stayed at a number of other establishments in the region and both agree that the Pavilion is the best value for money yet. Make sure you have the Breakfast if you stay. The best... More 

Helpful?
Thank Bruce N
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear Bruce N, Thank you for your kind review of our property on TripAdvisor. We also like to think our rooms are good value for the money. Being one of the first property's coming into Canberra from Sydney, our location makes us quite convenient for overnight accommodation coming in from the north. You favorably mentioned our Breakfast Special, ($20/guest when... More 

Dublin, Ireland
Level Contributor
287 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 423 helpful votes
4 of 5 stars Reviewed 1 week ago

LOCATION & ATTRACTIONS NEARBY *** In Canberra everything is central, so this hotel is. They run also free shuttle-bus service to the airport and to city centre. HOTEL OVERVIEW *** Business-orientated hotel with some facilities you can really enjoy on your way back or short stay during touring in this area. PURPOSE OF THIS TRIP *** Leisure. RESERVATION *** Booked... More 

Helpful?
Thank marqoos_pl
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear marqoos_pl Thank you for taking the time to do such a thorough review of our property. Not always do our travellers take the time to be so specific in their feedback. The more feedback we get, the more we understand what our guests experience while staying with us. I will be sure to pass on all your comments to... More 

Penrith, Australia
1 review
5 of 5 stars Reviewed 1 week ago

This was a return visit and everything was excellent just as it was last time. Brilliant service yummy breakfast and very comfy room. We would prefer individual soaps and shower gel rather than the dispenser

Review collected in partnership with this hotel

Helpful?
Thank bushytail1951
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear Bushytail1951, It is always a pleasure to see guests returning. Its even better to see them tell others. We try to do our best to make each and every guests experience the best it can be. We do care about the environment, and do acknowledge that some guests prefer the old way of having soap and small shampoo bottles.... More 

Mudgee, Australia
1 review
5 of 5 stars Reviewed 1 week ago

Best place to stay parking easy access, staff are amazing cleanliness impeccable I wouldn't stay anywhere else & I travel to Canberra at least twice a year & look forward to my stay at the pavilion! It's amazing

Review collected in partnership with this hotel

Helpful?
Thank jplunk_943760
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear jplunk_943460 Please accept our gratitude for your loyal patronage and for taking the time to share your statements of our property on TripAdvisor. We like to think we give all our guests the same level of customer service, and to hear one of our regulars say we are "hitting the mark" is always encouraging. From the housekeeping staff that... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Pavilion is a pleasant hotel to stay at while in Canberra. The foyer Bar and Restaurant are newly renovated and are very smart. The breakfast at $20.00au which is offered on arrival at a discounted rate is exceptional, in fact one of the better breakfasts I have enjoyed at hotels. My only comment I have would be that the... More 

Helpful?
Thank DSW1964
Dan B, Front Office Manager at Pavilion on Northbourne, responded to this review

Dear DSW1964, Thank for you posting your comments on TripAdvisor. We appreciate the comments from our guests and take notice of what is being said about our property. And what is being said is exactly what you put. More and more corporate people are choosing the Pavilion on Northbourne as the preferred property of choice while in Canberra. Why is... More 

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