My wife and I were so upset that we wanted to report to the Health Dept or A Current Affair... the room was musty and smelly with stains and dusty and grime everywhere!! The bathroom had mould growing along the ceiling and the mirror had not appeared to be cleaned in months. Hairs from a private body region were lying... more

My partner and I stayed at this hotel for 1 night when we attended a wedding. We were glad it was only for 1 night. The air conditioning didn't work in the room and the bathroom smelt mouldy and like a drain. The movie channels audio was out of sync with the video which made it hard to watch. The... more

Our 2 night stay in a deluxe room was entirely satisfactory. The staff were helpful and friendly, the room was larger than normal (not sure if they're all this big) and the decor was up-to-date. Parking is in a secure area and is free. The rooms open off a garden atrium. which adds atmosphere. We found the bathroom to be... more

I stayed at the Pavilion on Northbourne this past weekend and overall was very happy with the stay. The hotel makes a good impression upon walking into the entrance as the atrium makes you stop in your tracks. I haven't seen anything like it so far. Was very impressed on first look at the room, was even suprised that the... more

From the photos and the blurb you would think you were booked into some thing special. Not so. Our room had seen better days and had that tired and worn feel. Bathroom poky with a shower head too low and water presure to match. "Delux" obvioulsy had a different meaning to the one we normally assume. A "delux" room and... more

I stayed here With my partner. while visiting Canberra. close to the city and most of the attractions on the north side of Canberra. we stayed in a hotel room rather than an apartment staff were polite and helpful.although my dealings with them were limited. the room was a good size though seemed cramped with a single bed and a... more

Customer service at this hotel is dreadful. We broke down before reaching the place and the reservation staff wouldn't move our booking to another night. Really hoped for more empathetic treatment. Avoid, avoid, avoid. more

I stayed at the Pavilion on Northbourne recently for a conference that my company was holding at the same venue. I was pleasantly surprised on entering the hotel, which is deceivingly ordinary from the outside, that I should be welcomed by such a beautiful atrium in the middle of the hotel! The staff were extremely friendly and helpful on check... more

We stayed for two nights at the Pavilion on Northbourne. We paid for breakfast and the cook didnt turn up so we had to go to Mcdonalds for breakfast. The next morning we went for breakfast and it was a buffet. The food was cold. The airconditioning in the room was not able to be adjusted and the parking was... more