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BEST WESTERN Tall Trees Canberra

21 Stephen St, Canberra 2602, Australia
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BEST WESTERN Tall Trees Canberra
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BEST WESTERN Tall Trees Canberra
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276 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (276)
  • Mar-May only
    (74)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (73)
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Zurich, Switzerland
Level Contributor
11 reviews
5 of 5 stars Reviewed 2 days ago NEW

good area with ample free parking. wifi is a bit week, but that is normal in australia. great service and the restaurant is very good. it is very easy to get into town as it is around the corner of the main roads to all the sights

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Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights while on a trip to see family. We didn't mind the room, it was spacious enough for having 3 beds in it, it was clean and well appointed. We ate at the in house restaurant the first night, a few things unavailable from the menu as they ran out. We noticed as more guests arrived... More 

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Linear5, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear b1t2 Thank you for taking the time to pass on your feedback regarding your stay with us. Please accept my sincerest apologies that not all aspects of your stay with us were up to standard. I will look into what occurred with the breakfast delay and certainly will discuss service aspects with the F&B Team. We did not have... More 

Suva, Fiji
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

The room was clean and the property seemed well kept but the quiet location was also one without amenities nearby. The fact that the onsite bistro was closed for supper on two of the three nights we were there was beyond inconvenient since we had no transportation. Not a good place to stay if you haven't got access to a... More 

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Linear5, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Michelle B Thank you for taking the time to pass on your feedback regarding your stay with us. I was sorry to hear that you were disappointed with our location. Our location is very close to other amenities, such as the bustling Woolley Street precinct that has some fantastic Eastern Cuisines as well as one of Canberra’s favourite, Sub-Urban.... More 

Wyong, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

A newly renovated room for 3 adults. Classy bathroom. Instantly hot water. Comfortable beds. Clean. Just a little crowded for space..For a motel with many rooms it was a quiet location and had excellent parking .Very reasonably priced.

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Linear5, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Chrsitinej325 Thank you for taking the time to pass on your feedback. I am very pleased that you enjoyed your stay with us at Tall Trees. I will pass on your comments to the team. Once again thank you and we look forward to welocming you back to Tall Trees Canberra when you next visit the Nations Capital. Kind... More 

4 of 5 stars Reviewed 1 week ago

What a great little hotel. It's not the Hyatt but nor were we expecting the Hyatt. Had a really yummy dinner in the restaurant, rooms were clean and comfortable and staff were extremely helpful and friendly. We will definitely stay here again next time we visit the nations capital.

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Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was too small for 3 adults, including the bathroom. Can not see how this is a 4 star motel. The breakfast was good, and served well. The Wi-Fi was non existent in our room. It was extremely difficult in the small room to get ready for a night out for the 3 of us!

Review collected in partnership with this hotel

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Linear5, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Diane852 Thank you for taking the time to pass on your feedback regarding your stay with us. I am sorry to read that your stay with us did not meet your expectations. We have been experiencing issues with our Wi-Fi and we are working to resolve this issue and I extend to you my apologies for this. In regards... More 

Avoca Beach, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The heating was atrocious and totally inadequate for a freezing Canberra night. To compound this I had two beds in the room and only one spare blanket. My reverse cycle was placed above a tall cupboard so no heat was directed across the room and I don't think the room reached 15 degrees at any point of the evening/night. The... More 

Review collected in partnership with this hotel

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Linear5, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear KP Thank you for taking the time to pass on your feedback. On behalf of the team at Tall Trees, I sincerely apologise that your stay with us is uncomfortable. I have looked at the room you stayed in and we will be looking at the configuration of the room to see how we can assist with the circulation... More 

Travelers are raving about these Canberra hotels

Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Very disappointing overnight stay last night. Room had a strong odour of smelly feet, mattresses smelt of body odour, air con did not work continually in very cold conditions. Wifi not working, server issues, but still no apology and no points because we booked online, however, paid full rate. Unapologetic staff. Thank goodness we didn't need to use this bed!!... More 

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Linear5, General Manager at BEST WESTERN Tall Trees Canberra, responded to this review

Dear Service Insights Thank you for taking the time to pass on your experience. The service you received is certainly not what I expect from my team and for this I extend to you my sincerest apologies. We have been experiencing some major difficulties with our internet and I am working with the provider to ensure that the network is... More 

Mount Gambier, Australia
Level Contributor
197 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 2 weeks ago

One night only and the place was very quiet for a motel, in a nice area of Canberra and about 2km away from a good selection of restaurants. Room was bright clean and spacious enough with very nice bed and fresh feeling linen. Shower was good with plenty of hot water and heating worked well in chilly Canberra. Now the... More 

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sydney
Level Contributor
101 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights and a friend stayed in a another room. Clean but small rooms. Comfy bed and pillow. Bathroom small but very clean and appears to have been renovated in recent years. Breakfast is well priced and dining room staff were efficient and helpful. The one downfall was the wifi. As soon as we logged into wifi the... More 

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