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Rydges Capital Hill Canberra

17 Canberra Ave. | Cnr Canberra Avenue & National Circuit, Canberra 2603, Australia
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Rydges Capital Hill Canberra
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Ranked #27 of 53 Hotels in Canberra
A recent review
4 of 5 stars reviewed 2 days ago
Elaine H Sydney, Australia
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651 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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  • Italian first
  • Portuguese first
  • Spanish first
  • Any
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All months
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed today NEW

This hotels house keeping must be highly untrained in hygiene or are simply lazy. The room I booked stunk of vomit, so I demanded to have my room changed and the bathroom was grubby with the corners of the toilet seat lid dark and dirty an clearly not cleaned and soap scum and mold around the entire shower and spa.... More 

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Sydney, Australia
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We booked one night as we were going to see a show but with the secret Sunday deal ended up staying two nights. Check in was so easy and I was very pleased when I was offered the upgrade I had paid for for free as well as the secure parking. The room, exec king, was comfortable but I would... More 

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Canberra
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is getting older and needs some renovations (a bit of paint etc). That said, our stay was very comfortable, the check in procedure was easy, we stayed in a spa suit, which was huge, the spa was great. I found the bed and pillows to be excellent. The room service was efficient though it was nothing to write... More 

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Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really enjoyed the convenience of online 'check-in'. They messaged me to give my room number and advise that my room was ready. There was secure car parking and the area it was located was good for work, with ease to site seeing and a beautiful part of Canberra. The staff were friendly and even brought extra blankets without asking.... More 

Was this review helpful? Yes 1
Patrick M, Front Office Manager at Rydges Capital Hill Canberra, responded to this review

Thank you for your kind review, It was great to hear you enjoyed your stay with us and that you found the staff to be very helpful and friendly, also that you enjoyed the convenience of the online check in service we offer. We look forward to having you stay with us again next time. Thanks again More 

Mount Coolum
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed in the Rydges hotel in Canberra and were most dissatisfied. Our room was described a a Superior Queen room but was anything but. The bathroom was very dated- dirty grouting, shower over bath and just a shower curtain. No towel racks, no toilet brush, the doorstop was situated butted up against the bath just where you step... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel could be so much more than it is, with just a little work, I doubt that it'd even cost that much (relatively speaking!) to fix it up. I was traveling for work in this instance, and the hotel happened to be reasonably priced and in a location that was pretty much unbeatable for work purposes. Note that it's... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 3 weeks ago

Needs an update, especially in the bathrooms. Wonderful beds and bedding. Good block out curtains. Our room wasn't very large. No comfy seating in it. Restaurant couldn't accommodate us as weddings and parties were on.

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Cronulla, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Location is great. Staff are friendly, helpful and professional. Rooms are average. Dining is good. Free wi fi is a bonus They have a heated pool and also a gym. Walking distance to Manuka and old Parliament House.

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Patrick M, Front Office Manager at Rydges Capital Hill Canberra, responded to this review

Thank you for your great review from your stay with us. It is so pleasing to read such positive reviews about our staff providing excellent service! I will be personally passing your feedback on to the staff hear at the hotel We look forward to welcoming you back next time. Thanks again Patrick Miller More 

Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was ok the mini bar was broken and the TV had a really poor connection it took about 5min to change the channel. Room service was basic, the food a decent price but Poorly presented and not what I expected. It also didn't help that their were screaming kids in the room next door. We paid for a... More 

Was this review helpful? Yes 2

Travelers are raving about these Canberra hotels

Muswellbrook, Australia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Reception were very friendly.. We stayed in an embassy suite. It had plenty of room including a separate bedroom and walk in wardrobe. Needs updating and some TLC as its pretty old. We asked for a quiet room and on the first night had a very loud engagement party (held at the premises) right outside or window (or so it... More 

Was this review helpful? Yes
Patrick M, Front Office Manager at Rydges Capital Hill Canberra, responded to this review

Hi ChaninaBanina, Great to hear that you found the staff hear to be very friendly, I will be personally passing on this feedback to them. Our Embassy Suites are some of the largest rooms you will find in Canberra, providing plenty of extra space in the room so that our guest's can relax and really enjoy there stay. I do... More 

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