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Rydges Capital Hill Canberra

17 Canberra Ave. | Cnr Canberra Avenue & National Circuit, Canberra 2603, Australia
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Rydges Capital Hill Canberra
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Ranked #27 of 53 Hotels in Canberra
A recent review
5 of 5 stars reviewed 1 week ago
antuan79
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671 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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All months
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed there for one night on the way to the ski holiday.What an unexpected surprise. Hotel is located at the approximate walking distance to all "must visiting places". The hotel itself was very clean and welcoming. The room we had was big and had everything we needed. The staff was very friendly and responsive to our needs. Would recommend this... More 

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Georgina D, Front Office Manager at Rydges Capital Hill Canberra, responded to this review

Dear Antuan79 Thank you for your very kind review, It was lovely to read of your high praises during your stay with us at Rydges Capital Hill. I will be sure to pass on your kind words to our staff. We look forward to welcoming you to the hotel again in the near future. Kind Regards Georgina D Front Office... More 

Cairns Queensland Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We recently traveled as a family of 5 staying in 2 rooms. Both rooms were hit and miss. The Queen room was adequate however like previous reviewers I thought the bathroom was in dire need of a decent clean. Far too much mould everywhere. The Triple room was much cleaner. Considering the price we paid I did expect better. On... More 

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Georgina D, Front Office Manager at Rydges Capital Hill Canberra, responded to this review

Dear Jpy1963, Thank you for taking the time to leave your feedback regarding Rydges Capital Hill. Please accept my apologies for the disappointing stay you have recently had at the hotel. I will be passing your comments onto our F&B Team regarding your experience in the restaurant. I do hope that we can welcome you back to the hotel in... More 

Travelers are raving about these Canberra hotels

Sydney, Australia
2 reviews
1 of 5 stars Reviewed 1 week ago

Ok let me see, we stayed for an extended weekend family getaway. Firstly, the good points were the staff on reception and the location. The bad points were everything else with the worst part being the restaurant. The bathrooms in the rooms had broken tiles and we're very shabby, the AC in the room was either stiflingly hot or not... More 

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1 review
3 of 5 stars Reviewed 1 week ago

We have stay at this property on and off for many years for: Business, Family get togethers, Celebrations. While we enjoy the locale, the rooms have not been refreshed for many years, and the ambiance that it once had is fading.

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Sydney, Australia
Level Contributor
1 review
2 of 5 stars Reviewed 1 week ago

So i booked a Executive king spa suite. the room boasts of having a sofa bed and a large bed in the room for use. at the time of booking i first read the terms and conditions, it stated that children under 12 are not charged for if they are using existing beds, so the room having a sofa bed... More 

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Sydney, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelling late at night we decided to get a room rather than push on. I phoned Rydges Capital Hill and spoke with Alex who was very pleasant. She informed me there were plenty of rooms available, and offered a reasonable rate including breakfast and parking. As I'm a Rydges black member I inquired if there was anything they could do... More 

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Georgina D, Front Office Manager at Rydges Capital Hill Canberra, responded to this review

Dear Skaat88 Thank you for your kind review, It was great to hear you enjoyed your stay with us and that you found the staff to be very helpful and friendly, also that you enjoyed the convenience of the online check in that we offer our guests. We look forward to welcoming you to the hotel again in the near... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Love the pre arrival email confirming details & any requests. Arrived registration all sorted just need to sign, given key & issued key. Staff very friendly. Accom clean & very spacious. Dined in restaurant informed new menu & went with waitresses recommendations. Loved the crispy Skin Barra & Donuts for dessert. Ordered room service on each addition night & must... More 

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Sydney
Level Contributor
186 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went to Canberra for the weekend for a conference and stayed at Rydges Capital Hill. As a priority member I received an email invitation to pre check-in and did so but when I arrived at the hotel there was no express check-in so I had to queue up to check in. That was just the start of a number... More 

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Sydney, Australia
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Unable to get fresh air into the room and even though it was winter the room was so stuffy it made it hard to sleep. The room opened to the central courtyard so you could not leave the sliding door open due to security and the early morning music from the restaurant made it impossible to do so anyway. So... More 

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Georgina D, Front Office Manager at Rydges Capital Hill Canberra, responded to this review

Dear mrsgwilson, Thank you for taking the time to review Rydges Capital Hill. I am pleased that you enjoyed the confort of our Rydges Dream Beds which you can purchase through our website. I apologise that your stay was uncomfortbale due to not having an opening window. I have passed your comments onto our F&B Manager regarding your breakfast experience.... More 

Singapore, Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After staying in the Rydges Wellington this hotel was a complete letdown, the reception area is ok and the check in was efficient but other than that I'm not sure I would recommend this hotel to anyone, the first room we were allocated had a stage area upon which sat the bed leading into the bathroom, the bathroom itself had... More 

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