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Quest Canberra

28 West Row | Melbourne Building, Canberra 2601, Australia
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Best prices for: 1 room 1 guest
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Quest Canberra
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Quest Canberra
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65 reviews from our community

Traveler rating
    16
    21
    14
    10
    4
See reviews for
12
17
9
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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    (65)
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    (15)
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    (17)
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    (18)
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Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Having stayed in various location throughout Canberra, Quest will now be our preferred location. How nice to be greeted by smiling friendly staff who had all our needs covered including recommendations for dinner within the Melbourne Building itself or just a sort stroll over to Civic. The room was well appointed, comfy bed, clean & fresh. A wine on the... More 

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Orange, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for a business trip. Parking was easy and the street was quiet. There was plenty of good food places for eating nearby. The room was very neat, clean and cool with everything one could need for a business trip. Highly Recommended.

Was this review helpful? Yes
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear TheWolf008, Thank you for your review regarding Quest Canberra. We are always striving to maintain excellent customer service and facilities at our property. Again thank you for your comments and we look forward to welcoming you back to the property in the near future. Kind Regards Shaun Nicholls More 

Melbourne, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

I've been to canberra quite a few times and always wish, when I stayed elsewhere, that I was at the quest This time I had a studio room (normally I have a 1 BR) and it was great. Spacious. Recently renovated. Great aircon. The bed was soooooooo comfy. Though I did have a giggle at the smallest TV ever known... More 

Was this review helpful? Yes 1
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear RennieSu, Thank you for your comments regarding Quest Canberra. On behalf of myself and the team, we are thrilled you and your friends were able to enjoy the property and to take advantage of our great location in Canberra CBD. We are always striving to excel and maintain our service and facilities, and our customer experience is the utmost... More 

Victoria
Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 1, 2015

A few of us stayed here for work recently. Great location that was close to our office and all restaurants, but that also forms part of the downside. You are right above the pubs/restaurants and it can get pretty rowdy. Very nice staff, nice apartments and very spacious balconies. My room smelt a bit musty, but this wasn't the case... More 

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Melbourne, Australia
Top Contributor
133 reviews 133 reviews
90 hotel reviews
173 helpful votes 173 helpful votes
3 of 5 stars Reviewed February 11, 2015

I stayed here for 3 nights during a work trip. The receptionist was lovely and friendly and I was in my room very quickly. The room itself was nice with enough space. However, the layout meant that when you opened the entry door, you pretty much ran straight into the table and chairs making getting in or out of the... More 

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Top Contributor
139 reviews 139 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 18, 2014

I've stayed a few times now and have been happy with the Quest experience. Parking is available behind the building which is a benefit as street or public car parking is tough to find. Rooms on the front of the building are the best as you balcony gets a view. Rooms at the back can loud when garbage trucks come... More 

Was this review helpful? Yes 1
QuestCanberra, Director of Sales at Quest Canberra, responded to this review

Thank you for reviewing our property and it's fantastic to hear that we are your preferred accommodation provider. We love our location too. We all look forward to welcoming you back to Quest Canberra very soon. Kind Regards The Quest Canberra Team More 

Melbourne
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 12, 2014 via mobile

We just got back from our stay at quest Canberra. This was my first time staying in a serviced apartment rather than a hotel. The quest had the service you expect from the hotel but with a lounge room, your own kitchen, separate bedroom, a huge balcony and a cheaper pricetag. It is five minutes walk from anything you need... More 

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Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 4, 2014

I stay here regularly for work, the location is central, rather than a formal hotel, these are serviced appartments, but the experience is typically better than most hotels in Canberra. The place has a low key, intimate feel without an impersonal large lobby like most Hotels. Rooms are large and often feature generous balconies, rooms are modern and stylish. There... More 

Was this review helpful? Yes 1
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear Daniel R, Thank you for your recent feedback regarding your stay at Quest Canberra. It is always nice to hear feedback from our guests who stay regularly and enjoy their time with us. We strive to provide a friendly home away from home atmosphere at our property and we look forward to welcoming you back to Canberra when you... More 

Brisbane, Australia
Top Contributor
84 reviews 84 reviews
60 hotel reviews
77 helpful votes 77 helpful votes
2 of 5 stars Reviewed October 3, 2014

I recently spent 6 nights here for work purposes. After reading previous reviews on Trip Advisor warning about the noise from the nearby Irish Murphy's pub, I asked for a quiet room away from the hotel noise. I was given room 18 which is at the back overlooking a deceptively quiet lane - with lots of rubbish bins. I was... More 

Was this review helpful? Yes 1
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear Campbells05, Thank you for taking the time to provide feedback for Quest Canberra. Being a hotel in the central CBD city of Canberra, we face the obstacles of outside noise such as street noise from cars as well as people passing and the truck noises from the emptying of the bins for the corresponding shops in our building. Unfortunately... More 

Townsville, Australia
Top Contributor
52 reviews 52 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 2, 2014

The apartments are very centrally located in a lovely old building. My apartment was clean, well equipped and relatively spacious with a nice private balcony. Front desk staff were very helpful and lent me an umbrella when I was going out for the evening and it was raining. There was a problem with the hot water for the whole building... More 

Was this review helpful? Yes 1
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear Jo M, Thank you for taking the time for giving your feedback from your stay at Quest Canberra. I am glad that you enjoyed your spacious apartment that we provided. Our apologies with regards to the hot water issue and I know that you can realise that some issues can be out of our control and the best way... More 

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