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Quest Canberra

28 West Row | Melbourne Building, Canberra 2601, Australia
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Quest Canberra
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72 Reviews from our TripAdvisor Community

Traveler rating
    16
    22
    19
    11
    4
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14
17
10
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (19)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (18)
All months
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Location is good, plenty of good cafes and very central. Staff are friendly. Room smells of dead cat, and when it rains the gutter outside is deafening. Off my list unless I need an apartment. Then i would probably complain about my room.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Quest Canberra in June for two nights on the Queens Birthday weekend. The apartments are in a great location within walking distance to shopping centre and restaurants. On first impression foyer/reception was not flash but staff member was friendly and check in was quick. Very strong smell of bleach based cleaning agent through the apartment had... More 

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Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed in a studio apartment in April and was warmly welcomed at reception and in my room within minutes. Spacious, comfortable, clean room with a kitchenette in an excellent central location. I didn't have a car, but friends who were picking up/ dropping me off had considerable difficulty in finding spaces in the nearby public parking areas ( except on... More 

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New York City, New York
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had a quick 1 night stay in this hotel after arriving from New York, I got to the hotel around 10am and even though my room wasn't ready, the front desk promised to have it ready for me by 12pm so that I could shower. True to their word, the room was ready and I was able to relax.... More 

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Gold Coast, Australia
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 14, 2015

Very average hotel. Nice and close to ANU and nearby restaurants, but restaurants below rooms are noisy. Owners throwing bottles etc. into bins until the early hours of the morning, banging doors etc.

Was this review helpful? Yes 1
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear Mark S, Thank you for your comments regarding your recent stay at Quest Canberra. As you mentioned, we are centrally located within walking distance to ANU and some of the best restaurants in Canberra. Let me apologise about the noise from the surrounding businesses during your stay. We are continuing to work with local business to ensure that the... More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 9, 2015 via mobile

Rooms are spacious and well appointed. There's a fee for parking and there are limited spaces. Many eateries within minutes walk. Has seperate bedroom but no TV in bedroom. There was a bit of early morning noise from the construction site next door. Overall good value and would stay again when the construction is done.

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QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear HVC71, Thank you for your comments regarding your recent stay at Quest Canberra. As you mentioned, we have very limited car parking because of your central location, which is located within walking distance to some of the best restaurants in Canberra. We are also about to undergo a digital upgrade to which all our rooms will be receiving televisions... More 

Sydney, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 26, 2015

I, my husband and son stayed at the Quest Apartments in Canberra this past Anzac Day weekend. We found our one-bedroom apartment to be very clean and we were happy to be able to use the included amenities, such as the microwave and dryer, during our short visit. The bed was very comfortable and, although we didn't use the balcony,... More 

Was this review helpful? Yes 1
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear Donna B, Thank you for your comments regarding your stay with us over the Anzac weekend. Firstly let me apologise about the noise from the surrounding area during your stay. We are continuing to work with local business to ensure that the level of noise in the surrounding areas is kept to reasonable limits including licensed venues and restaurants.... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 13, 2015

Having stayed in various location throughout Canberra, Quest will now be our preferred location. How nice to be greeted by smiling friendly staff who had all our needs covered including recommendations for dinner within the Melbourne Building itself or just a sort stroll over to Civic. The room was well appointed, comfy bed, clean & fresh. A wine on the... More 

Was this review helpful? Yes
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear TravelnSmile10, Thank you for your comments regarding Quest Canberra. On behalf of myself and staff, we are excited to be your preferred location for your future trips to Canberra. We look forward to welcoming you back in the near future. Kind Regards Shaun Nicholls More 

Orange, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

I stayed here for a business trip. Parking was easy and the street was quiet. There was plenty of good food places for eating nearby. The room was very neat, clean and cool with everything one could need for a business trip. Highly Recommended.

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QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear TheWolf008, Thank you for your review regarding Quest Canberra. We are always striving to maintain excellent customer service and facilities at our property. Again thank you for your comments and we look forward to welcoming you back to the property in the near future. Kind Regards Shaun Nicholls More 

Melbourne, Australia
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 10, 2015 via mobile

I've been to canberra quite a few times and always wish, when I stayed elsewhere, that I was at the quest This time I had a studio room (normally I have a 1 BR) and it was great. Spacious. Recently renovated. Great aircon. The bed was soooooooo comfy. Though I did have a giggle at the smallest TV ever known... More 

Was this review helpful? Yes 1
QuestCanberra, General Manager at Quest Canberra, responded to this review

Dear RennieSu, Thank you for your comments regarding Quest Canberra. On behalf of myself and the team, we are thrilled you and your friends were able to enjoy the property and to take advantage of our great location in Canberra CBD. We are always striving to excel and maintain our service and facilities, and our customer experience is the utmost... More 

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