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BreakFree Capital Tower Canberra

2 Marcus Clarke Street, Canberra 2601, Australia (Formerly Pacific International Apartments Capital Tower)
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BreakFree Capital Tower Canberra
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Where do I start? Reception obviously - child-friendly (gave our grandkids an activities bag each), smiles, warm, all the helpful instructions. Then the parking - underground, safe, a trolley provided to take our goods to our apartment. Finally the apartment - the view of the lake with Parliament House right in front was fantastic. The rooms were clean, huge and... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Our family stayed at the apartments for 5 nights and were not impressed. Upon arrival we found that our balcony door didn't lock, the unit was dirty and the main bathroom was full of mould from floor to ceiling. The whole unit needed to be given a good clean including carpets and walls. The was food marks and other indistinguishable... More 

Was this review helpful? Yes 2
thomas-captower, General Manager at BreakFree Capital Tower Canberra, responded to this review

thank you for providing your feedback following your stay with us. We apologise in the short comings of your stay with us, as this is not up to our standards and I will be actioning on all aspects of your comment with the respective departments. I would like to discuss this with you for further, please feel free to contact... More 

Sydney
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Well equipped two bedroom apartments with a great outlook over Lake Burley Griffin Spacious dining and lounge with ensuite in main bedroom. A little outdated but for the price you can't go wrong New cafes/ bars across the road. Would recommend.

Was this review helpful? Yes
thomas-captower, Acting Assistant Manager at BreakFree Capital Tower Canberra, responded to this review

Thank you for writing this review, the staff at BreakFree Capital Tower appreciate it. We do take pride in the size of our apartments and we are glad that you enjoyed them. We also hope to see you again if you decide to stay with us next time you travel to Canberra. Kind Regards Grace Penny Acting Assistant Manager More 

Sydney, Australia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 1 night with 3 kids - the apartment is functional and clean, but shows a bit of age and wear. Configuration of our 2 bedroom unit was queen bed, 2 x singles and a sofa bed. There was a nice sized living / dining and kitchen. We didn't use any of the facilities but they appeared to... More 

Was this review helpful? Yes
thomas-captower, Acting Assistant Manager at BreakFree Capital Tower Canberra, responded to this review

BreakFree Capital Tower staff really appreciate the time you took to write this review and we would like to thank you for doing this. We are glad that you had a comfortable stay with us. We also hope to see you again in the near future. Kind Regards Grace Penny Acting Assistant Manager More 

Sydney, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a high (level12), lakeside, 2 bedroom room over the weekend and the view was fabulous. The room had been recently renovated and was perfect for our family's requirements. Walking distance to the NewActon precinct, cafes, restaurants, shops, cinema, walking circuit around the lake and a short drive to all of the popular tourist places. Ample parking too!... More 

Was this review helpful? Yes
thomas-captower, Acting Assistant Manager at BreakFree Capital Tower Canberra, responded to this review

Thank you for taking the time to write this review for BreakFree Capital Tower, the team really appreciate it. We are glad that you enjoyed your time with us and the views of Lake Burley Griffin. We hope to see you again in the near future Kind Regards Grace Penny Acting Assistant Manager More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We found it very comfortable and clean, good location,we would definatly stay again.We liked the fully equiped kitchen ,easy to get to our car,great view with balcony s in every room.Staff where very friendly and helpful.

Was this review helpful? Yes
thomas-captower, Assistant Manager at BreakFree Capital Tower Canberra, responded to this review

BreakFree Capital Tower really appreciate the time you took to write this review. We are glad that you enjoyed your stay, the views and what we have to offer. Hope to see you again in the near future. Kind Regards Grace Penny Acting Assistant Manager More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very happy with my stay, I got a whole two bedroom apartment on the 16th floor all to myself. Great view of the carpark and the rest of Canberra. Very clean and great size. Of course no wifi unless you pay which is sad for a developed country. Boo I say!! Anyway happy overall.

Was this review helpful? Yes 1
thomas-captower, Front Office Team Leader at BreakFree Capital Tower Canberra, responded to this review

Thank you for taking the time to write this review- the team at BreakFree Capital Tower really appreciate it. You will be happy to know that we are currently in the process of looking at wi-fi for our rooms. We would love to have you stay at BreakFree Capital Tower again if you return to Canberra. Kind Regards Grace Penny... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights over the Queen's Birthday weekend. The view was awesome at all times of the day (2 BR apartment on the 15th floor) above the mist in the morning, during the sunny days of the whole lake and marvellous architected buildings and landscape, and at night the sparkling lights even up the flagpole at Parliament... More 

Was this review helpful? Yes
thomas-captower, Front Office Team Leader at BreakFree Capital Tower Canberra, responded to this review

The team at BreakFree Capital Tower would like to thank you for taking the time to write this review. We take pride in our location and surrounding services. Acton is definately becoming a great part of Canberra. We definately hope that you return to Canberra soon and chose to stay with us again. Kind Regards Grace Penny Front Office Team... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Huge thanks to Dylan for helping me out so much during my trip along with three young children. Room was great, everything we needed. Dylan bought up chocolates and colouring in packs for my kids and posted home lost ideas. Hotel is looking a little old but was very comfortable. Great location

Was this review helpful? Yes
thomas-captower, Front Office Team Leader at BreakFree Capital Tower Canberra, responded to this review

Thank you for taking the time to write this review, the staff at BreakFree Capital Tower really appreciate it. I will pass on the Dylan that you are thankful for his service. You will also be happy to know that we are currently going through the process of updating our apartments. Kind Regards Grace Penny Front Office Team Leader More 

Gold Coast, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Great stay overall. Rooms are a little dated and a few wear and tear items needing attention. Dylan was absolutely lovely on the front desk, helping out the lady of many requests after a long drive from the gold coast with 2 kids.

Was this review helpful? Yes
thomas-captower, Front Office Team Leader at BreakFree Capital Tower Canberra, responded to this review

Thank you for taking to time to write this review. Our apartments are slowly going through upgrades so hopefully the wears and tears will be sorted. I will pass the message on to Dylan that you appreciated his help. Thank you once again, Kind Regards Grace Penny Front Office Team Leader More 

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