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Mantra on Northbourne Canberra

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84 Northbourne Ave, Canberra 2612, Australia
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Mantra on Northbourne Canberra
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Mantra on Northbourne Canberra
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417 reviews from our community

Traveler rating
    82
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    114
    39
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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    (417)
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Perth, Australia
1 review
3 of 5 stars Reviewed 1 week ago NEW

Where to start? Booked a premier one bedroom unit for the balcony and view to find it had bird droppings (from pigeons) on it which took two days to be cleaned after my complaint - and I had to remind them in between! There were new bird droppings every day and it just gave you a queasy, dirty feeling. These... More 

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Lots of small things need fixing, won't ruin your stay (probably) but just age and a lack of attention to detail lets the place down. Better value and more comfortable places for the price. Location wise it is pretty good being in Braddon, close to a large variety of quality food. Nice staff at the restaurant but haven't had great... More 

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andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear Craig D, Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I am disappointed to hear that you were not happy with the standard of the room that you were allocated, and that the facilities were not up to scratch. We have recently completed a soft refurbishment of our rooms, but it... More 

Sydney, Australia
Contributor
17 reviews 17 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here 2 nights over the weekend and was so disappointed i felt compelled to write a review. Firstly the good points ...... the hotel was in a pretty good location and it looks nice from the outside. For the price i paid for 2 rooms they were both dreadful. Marks and stains over the walls throughout both rooms... More 

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andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear Winki-Fowler, Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I am disappointed to hear that you were not happy with the standard of the hotel facilities and the service you were provided was not to our usual high standards. I have checked your room since and agree that there were some... More 

Orange, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently visited Canberra and had the pleasure of staying at Mantra on Northbourne. The staff were incredibly helpful and went beyond the normal satisfaction of our requests. The rooms were spacious and clean and location excellent. We highly recommend this hotel for those visit the Nation's capital.

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andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear Cambourne 2800, Thank you for taking the time to provide feedback on your recent stay here at Mantra on Northbourne. I am glad to hear that the Team here provided such wonderful service and you enjoyed your time with us. We look forward to welcoming you back when next travelling to Canberra. Kind regards, Andrew Lockie General Manager Mantra... More 

Vietnam
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here early December 2014. Good location. Good for a business trip. Rooms are spacious enough. Nice view if you are on the top floors overlooking Northbourne Ave. No major issues. Only flaw - bathroom was somewhat dated.

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andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear Paddy O, Thank you for taking the time to write about your experience with us back in December. I am pleased to hear that the rooms were quiet, spacious and suited your business needs. I appreciate your comments regarding the quality of the bathrooms.. We hope to welcome you back to Mantra on Northbourne again soon. Kind regards, Andrew... More 

Melbourne, Australia
Contributor
20 reviews 20 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It took so long to check in to this hotel that I almost left to find somewhere else. The receptionist tried her best with a clunky computer system. The room was tired, particularly the bathroom and I was kept awake by a door slamming regularly below outside our window. Perhaps one of the higher floors would have been preferable. The... More 

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andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear seaswim, Thank you for taking the time to write about your experience with us. I am pleased to hear that the rooms were tidy and the location suited your requirements. I am sorry to hear that the noise disturbed your stay and that the check in process was slow. We and hope to welcome you back to Mantra on... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

I've just recently spent a few nights at the Mantra on Northbourne and found the staff quite friendly. However, the room cleanliness was NOT up to a standard that we were happy with. For the base rate of $220 per night avg. you would have expected it to be quite clean. Used band aids on floor in lounge area, coffee... More 

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andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear ARTHUR D, Thank you for taking the time to provide feedback on your stay at Mantra on Northbourne. I am disappointed to hear that you were not happy with the standard of the hotel facilities and the service you were provided was not to our usual high standards, despite the great location of the hotel. I appreciate your feedback... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed here with my partner on the easter long weekend and was happily greeted by the staff. They were friendly and offered us suggestions and maps. Aside from the service, the room itself was standard with nothing too special. The bed was very comfortable which was nice but the bathroom...well...lets just say it wasnt the best. The bathroom needed... More 

Was this review helpful? Yes 1
andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear Eric T, Thank you for taking the time to provide feedback on your recent stay ld here at Mantra on Northbourne. I am glad to hear that the Team here provided friendly service and you enjoyed your time with us. i appreciate your comments regarding the quality of the shower and bathroom facilities. We hope to welcome you back... More 

Melbourne
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on business. Close to restaurants and places of business. Hotel was clean and simple. Reasonably priced for what you get. Staff were friendly. Would recommend if you are in Canberra for work.

Was this review helpful? Yes 1
andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear Travellers5Melbourne, Thank you for taking the time to provide feedback on your recent stay here at Mantra on Northbourne. I am glad to hear that the Team here provided great service and the hotel suited your business needs. We look forward to welcoming you back when next travelling to Canberra. Kind regards, Andrew Lockie General Manager Mantra on Northbourne More 

Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a family room great set up inter connecting. Furniture a bit tired and rooms tired. We could hear the people upstairs thumping around which woke us up at 6am both mornings. The noise from the road and Monday garbage collection also will wake you. Water was luke warm at 9am for a shower easter Sunday morning. Breakfast has... More 

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andrewlockie, General Manager at Mantra on Northbourne Canberra, responded to this review

Dear Darren D, Thank you for taking the time to write about your recent experience with us. I'm sorry to hear about the external noise from the garbage truck disturbed you; we had experienced issues with the truck arriving earlier than the scheduled time after 0930hrs and have since addressed this with our suppliers. I am pleased to hear that... More 

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