Just got back yesterday from staying here for x2 nights. My husbands company booked us accommodation at this place for our business trip to ACT. On arrival our first impressions were not good ones, we checked in and was told we had to park then walk to our room, we told them we had a baby and it would be... more

This is a good place to stay close to Canberra. It is only 10 minutes driving into Canberra CBD. The surroundings are very peaceful, with lots of trees. The rooms are spread out into separate buildings and there are open areas between the buildings. The best part is parking, which is free and generally easy to find a space just... more

I booked in on Saturday night, and there were plates outside my room and next door that were not collected all weekend. The blanket was dirty on my bed and the sheets were not made up properly, I'm sure they were not fresh. Does no-one know how to make a bed up? The bathroom was dirty and the toilet leaked... more

We booked into Rydges Eagle Hawk for a very special occasion as we had thought the standard of Rydges was "supposed" to be excellent. We will never make this mistake again. We were absolutely disgusted with the thick mould on the walls surrounding the spa, hair & dirt in the corners of the bathroom & around the steps to the... more

Service experienced was professional and efficient. Staff interacted very well with my 6 year old son. He enjoyed complimentary rides in the hotel's buggy, the great breakfast buffet and spotting kangaroos hopping past us as we went to dinner. Kids' playground a bonus. Dinner in the restaurant was supberb - a small but very well-executed menu with a friendly and... more

I spent a weekend in Canberra recently, and chose the Rydges Eagle Hawk as the place to stay. The rooms were very comfortable, organised and most importantly, clean. Breakfast was buffet style, with a good range of foods, and evening meals were generous. My steak was cooked absolutely perfectly - something I am very fussy about. After the evening meal,... more

Rooms we disgustingly dirty. Bathroom was atrocious. Looked like chocolate or crap on the wall (wasnt game to try and work it out) Room stunk, there were also several dead bugs in the room. Bed sheets weren’t clean. Dozens of Pubic hairs on toilet seat and in shower. Not even an attempted to try and clean the place. Even the... more

After driving from Melbourne to Canberra with 4.00am start with 2young children, arrived at 'resort' at 2.10pm. Waited til 2.20pm to be attended to (others ahead), only to be told our room was not ready and still being cleaned - despite checkin being from 2.00pm. Receptionist rang Housekeeping to check when our room would be ready and we were told... more

We booked this hotel as we had stayed at the Rydges in Swanston St Melbourne which was great. What a mistake. Obviously there is very little consistency in standards, especially regarding cleanliness. When we first arrived at Rydges Eagle Hawk our room looked quite reasonable and comfortable. After we had relaxed for a few minutes our son showed me his... more