We stayed for 4 nights from 31 March to 2 April 2012 as part of a package in an Executive King Room, 2 nights to be paid by ourselves and two nights by a Canberra institution. The booking was arranged and confirmed by others so perhaps I should have double checked the confirmation myself as the hotel seemed to have... More

I stayed one night at this Hotel. The room was average and there was dust on some of the furniture. The Tissue box was empty and limited amount of Tea Coffee though the room was booked for two. They charge for parking but you have to leave car keys at the reception. Car parking spaces are tiny so easy to... More

Stayed for 2 nights in standard double room.About our 4th visit to this hotel over last 2 years Check in was friendly. Kids enjoyed pool, spa and sauna. Fire alarm went off about midnight which was a bit of excitement but no explanation or apology from staff the next morning. Buffet breakfast is excellent even though we had a short... More

Apart from the confusing parking system (which is additional), this hotel is very good value. The beds are great and the pool/gym is good too. Nice decor and new. Big hotel and busy lifts. Good location. When we tried to get room service after 11 (this was a Saturday night), no one answered, and then the front desk told us... More

Pleasantly surprised on arrival to be upgraded to a King Room. Very nice and above all clean. Staff were very pleasant and helpful. Breakfast was very good. Not very many hotels still offer the paper to your room and also pleant to choose from at breakfast. More

Was visiting a friend in Canberra and decided to book a room at the Novotel. Great check in, went super fast. Room was nice, heating worked beautifully which I appreciated given it got cold at night. The bathroom was another story. not that it wasn't clean or anything but it was apparently made for disabled persons which meant no shower... More

*Staff were very helpful *Hotel parking wasn't free which was an inconvenience for us *Indoor pool was a bit chilly for our liking *Spa was great if not busy, we tended to go during dinner time *Sauna was nice for those who like it *Hotel is central to most places *Awesome Thai massage place around corner *Breakfast was nice *Clean... More