For the money I paid and the star rating I was disappointed with my stay. Don't get me wrong, the size of the rooms were good and the appliances were fine (although we had a hair dryer nozzle but no hairdryer) but the overall cleanliness was sub par. I felt dirtier after I'd had a shower than before I went...
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The Medina in central Canberra has been known for a number of years as a reliable business hotel at medium prices and also fills in with vacationers at other times. It is easily accessible and is close to all of central Canberra's attractions.
What is new is the ground floor level is now occupied by a 24/7 Mc Donalds with...
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Dear Guest
Thank you for your feedback regarding your recent stay at Medina Executive James Court. We are disappointed to hear your experience with us was unsatisfactory. We have taken your comments on board so that we can continue to improve our overall guest experience.
Should you wish to discuss this in more detail please do not hesitate to contact...
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We stayed at the Medina James Court from 26th April to 1st May and were very happy with the hotel.
Upon arrival the hallways on the 6th floor had just been painted and the smell was very strong, however once inside the smell wasn't nearly as bad.
We had a two bedroom apartment, the kitchen had all the mod cons...
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Dear Guest
Thank you for taking the time to provide us with your valuable feedback. The team are delighted to hear you enjoyed your recent stay with us.
We look forward to welcoming you back to Medina Executive James Court in the future.
Kind Regards
Amanda Irvine
Hotel Manager
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I would like to compliment the courteous and professional staff who made us feel welcome. I would have to say the staff were the best and friendliest I have had in any hotel.
The room was clean, however the curtain was hanging off the hooks and a stain was on the curtain. There was also a broken leg on a...
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Dear Guest
Thank you for taking the time to provide us with your feedback. The team at Medina Executive James Court are delighted to hear you enjoyed your recent stay with us.
We look forward to welcoming you back to Medina in the near future.
Kind Regards
Amanda Irvine
Hotel Manager
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My two daughters and I recently spent a night at the Medina in a two bedroom suite...they had previously stayed there...Our apartment was beautiful and spacious and had everything you could possibly need as well as being in a great location.Great shopping and so many restaurants close by.I will definitely stay here on my next trip to Canberra.!!!
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Dear Guest
Thank you for taking the time to provide us with your positive feedback. The team at Medina Executive James Court are delighted to hear you enjoyed your recent stay with us.
We look forward to welcoming you back in the future.
Kind Regards
Amanda Irvine
Hotel Manager
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My family went to Canberra for a short 3 night stay over the Easter Break in 2012. The Medina Executive was perfect for our needs and provided a lovely place to rest after walking in the freezing Canberra air!!
We were in a 2 bedroom suite...ideally we were put on the top floor!! We had amazing views of parliament house...
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Dear Guest
The team at Medina Executive James Court are delighted to hear you enjoyed your recent stay with us. Thank you for taking the time to provide us with your feedback.
We look forward to welcoming you back to Medina in the near future.
Kind Regards
Amanda Irvine
Hotel Manager
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I attended a 5 day medical conference earlier this month and didn't get a single good night's sleep. I was on the 6th floor but it was still very noisy from traffic or people using the pool until late at night. However the greater problem was the beds were the most uncomfortable ones I'd ever slept on. The pillows had...
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Dear Guest
Thank you for your feedback regarding your recent stay at Medina Executive James Court.
We appreciate the time you have taken to provide us with your comments. I have addressed your concerns with our housekeeping department to improve our overall guest experience.
If you would like to discuss this in more detail, please do not hestiate to contact...
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We stayed for 2 nights with our 3 young children in a 2 bedroom apartment.
The room was clean & very spacious. It had everything we needed. Location is great although very noisy. Great outdoor pool/spa area & has a mcdonalds onsite. Staff were friendly and helpful. We would stay here again when visiting Canberra.
The only negatives were the...
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Dear Guest
The team at Medina Executive James Court are delighted to hear you enjoyed your recent stay with us. Thank you for taking the time to provide us with your feedback.
I have addressed your concerns with the relevant departments within the hotel to improve our overall guest experience.
We look forward to welcoming you back to Medina Executive...
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Stayed here over a two week period in March. Location was really good, close to the city and shops/restaurants.
The apartment was clean and well-appointed. However, I had a room on the First Floor, which unfortunately meant that it was a little too noisy - especially since it was facing a a busy main road.
Staff was mostly helpful at...
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Dear Guest
Thank you for taking the time to provide us with your feedback. We are glad you enjoyed your recent stay with us. I have addressed your issues with the relevant departments within the hotel.
We look forward to welcoming you back to Medina Executive James Court in the future.
Kind Regards
Amanda Irvine
Hotel Manager
More
Nice clean hotel. Walking distance to shops and restaurants.
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Dear Guest
Thank you for taking the time to provide us with your feedback. We are delighted to hear you enjoyed your recent stay with us.
We look forward to welcoming you back to Medina Executive James Court in the near future.
Kind Regards
Amanda Irvine
Hotel Manager
More
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