I have read a number of negative reviews and after staying there I simply cannot work out what the issue is. Sure, it's not a Trident property, but is doesn't claim to be. Clean, comfortable - if a little dated, but so what - fair sized rooms and helpful, competent staff. If I need to pass through Canberra again I... more

We found this hotel clean, but very basic, although we booked a "Superior" room. The staff were helpful and the location was opposite a bus-stop with a regular bus service. This was useful as we did not travel by car. Although the area was pleasant it was too far from any amenities to walk comfortably. Though it may be classed... more

We read all the negative comments on this establishment after we had booked. What a pleasant surprise when we actually experienced what others had not. I agree with one comment which said if you respect others they will respect you.We did have a small problem with the shower head but this was taken care of. The buffet meals were excellent... more

I stayed in this hotel twice in the one week and had a mixed experience. The first time was with my family for a long weekend to explore Canberra as we are considering relocating. We were in a nice, upper level room with two queen beds. Definitely a hotel quality experience. Worth 4 stars. I came back later in the... more

Hotel Heritage is a 208 room hotel not far from Parliament and the lake. It is located within the 'burbs' and therefore not within walking of much. There are several room types and we were fortunate to get a full renovated Business Room. Painted brick walls slightly detract from the finish. New bathroom is small but functional. Main room is... more

I booked on-line and would warn you to be careful doing so... I checked into my deluxe room and did not find one bed and a spa bath as I had booked, but two beds and a regular bath/shower. Despite appearing to offer rooms with a spa on-line, I was told in no uncertain terms and completely without apology by... more

I do a lot of traveling but this my first review ever, First off i will start with the good ,The Hotel is close to the Airport about 15min it has lots of parking but unfortunately it ends there the Hotel is in need of a major upgrade it is very rundown and tired,old worn carpet, tired bathrooms also front... more

Where do i start with this hotel... when we arrived for a 1st night stay we were greeted by the rudest women alive, the front receptionist. After settling into our room which was actual quite nice on our first night we decided to go to the Buffet for some dinner, no signs advising of cost etc, thought it wouldn't be... more

I booked this hotel as a mystery deal on wotif. Paid ~110 for a room with two queen beds. The hotel is located a little bit in the suburbs from where we were working. Reception was friendly and warm. Our spacious room was across a driveway - more motel than hotel. So walking our way back out into the cold... more