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Diplomat Hotel

Cnr Canberra Ave & Hely St | (2 Hely St), Canberra 2603, Australia
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Diplomat Hotel
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Diplomat Hotel
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256 reviews from our community

Traveler rating
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    56
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    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wodonga, Australia
Top Contributor
51 reviews 51 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I travel a lot. Hotels, 3-5 star. This hotel is very friendly, the cafe/restaurant is quirky and relaxed. The building design is unusual and fun. Our room was clean, tidy, it had the mod cons, but wasn't cold, sterile and soulless like so many. It had a slightly retro feel. The bed and pillows were LOVELY. I felt relaxed and... More 

Was this review helpful? Yes
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Zoinky, Thanks for the positive feedback on the hotel! I hope to see you here again soon! All the best The Diplomat More 

Brisbane, Australia
Top Contributor
128 reviews 128 reviews
76 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When I walked in after a long trip and saw the lounge/bar my first impression was that I would just like to sink into it with a glass of red and relax. A very inviting area also attached to the dining room. The ample supply of books was a great added touch. My business in Canberra was at Parliament house... More 

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Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Muruk, Thanks for the honest feedback on the hotel. I am very pleased that you enjoyed your stay and hope to see you here again soon All the best The Diplomat More 

Canberra
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We find our return visits to the hotel comfortable, quiet (except for the roundabout traffic) and relaxing. Fresh milk in the room would be welcome. Wine glasses and tumblers should match (just a small matter).

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Gazza S, Thank you for providing feedback on the hotel. we used to provide fresh milk in all of the rooms but have had to resort to the longlife cartons due to expiry dates. The next time you stay you can request fresh milk from reception either at the time of reservation, check-in or during your stay. This is... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We found Diplomot very welcoming obliging and helpful, and able to adapt to what a group of friends needed due to heavy rain. Very impressed. Was wet and the manager adapted to our needs made us all feel welcome as a group

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Gloria C, Thank you so much for the positive feedback! We haven't had much rain down here for a while so I cannot speak ill of the much needed water for the garden. I am pleased that we were able to tailor our services to make you more comfortable though! All the best The Diplomat More 

Adelaide, Australia
Top Contributor
84 reviews 84 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a couple of nights here recently on a business trip to Canberra. I was very happy with the hotel - rooms are big, beds comfortable, and the staff helpful. Wifi and undercover parking are complimentary. The hotel is in a quiet location. As others have noted it is somewhat old school, with real keys to the doors rather... More 

Was this review helpful? Yes 2
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi there AstroBloke, Thank you for the positive feedback. I am really pleased that you enjoyed your stay. When I took this hotel over, one of the first changes i was going to make was installing electronic locks. That was until the previous owner reminded me of how many times an electronic key will fail during a stay. Now there... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very clean and comfortable rooms; friendly and very helpful staff; an excellent location with easy access and plenty of parking including undercover parking. For those interested in cycling, the hotel is close to Lake Burley Griffin and an early morning ride around the lake is a great way to start the day. Overall, it is a very pleasant and agreeable... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi PeterL Thanks for the positive feedback on the hotel! I am so pleased that you have made the most of one of Canberra's greatest treasures - bike paths! Cycling is such a great way to get to know the city. I hope to see you here again soon! All the best The Diplomat More 

Maitland, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pleased with the standard of the room. Nice and quiet at night enabling a good nights sleep. Extremely good value, clean and comfortable, however, having the shower over the bath may be a bit difficult for more senior guests. Staff were very friendly. Will definitely stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi MelindaM1350, WOW 5 STARS! Thanks for the positive feedback on the hotel! We do have differing configurations in our bathrooms, some with bath and some with walk in showers. I would usually suggest requesting a bathroom with walk in shower for those with less mobile joints. I hope to see you here again soon! All the best The Diplomat More 

Canberra, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Let's be honest - if you're travelling to Canberra you aren't going to Civic. You're going to be in the parliamentary triangle, walk the lake or visit the galleries. This hotel is walking distance to each of these major attractions and not far from the developing Kingston Foreshore with lots of new restaurants and bars. The rooms are slightly old-school... More 

Was this review helpful? Yes 1
Rowland F, Manager at Diplomat Hotel, responded to this review

HI Wadsworth25, WOW. What an in depth review! Thank you so much for taking the time to provide feedback on the hotel. It is very pleasing to see that you made the most of our location to both the Kingston foreshore and Parliamentary Triangle. Hope to see you here again soon All the best The Diplomat More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good clean hotel easy drive to major attractions - unusual center guest area which we found very useable - food ok staff friendly. good undercover parking Would recommend for a mature couple - has lift to upper rooms

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi dugbell, Thanks for providing feedback on the hotel. We are quite suitable for older folk and suggest requesting a bathroom with walk in shower for those with less mobile joints. We hope to see you here again soon! All the best The Diplomat More 

Sydney, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We usually stay somewhere else in Canberra but thought we would try something different this time. We were pleased with our stay and especially liked the book library which had a great selection of children's books for our son to read. We were lucky to get an upgrade to a bigger room which was clean and functional although it showed... More 

Was this review helpful? Yes 1
Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Aliup, Thanks for providing feedback on the hotel. We hope to see you here again soon! All the best The Diplomat More 

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