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All 52 Canberra hotels

Diplomat Hotel

4.5 of 5 Hotel   |   Cnr Canberra Ave & Hely St | (2 Hely St), Canberra 2603, Australia
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Diplomat Hotel
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Ranked #16 of 52 hotels in Canberra
A recent review
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160 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Japanese first
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English first
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a gem. We normally stay in a serivced apartment in Camberra, but stayed at the Diplomat this time because most accommodation was booked for the Canberra Marathon. We were pleasantly surprised to find that our spa suite was simply huge - very spacious and comfortable with a separate lounge and bed room. There was plenty of room for a... More

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Wollongong, Australia
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights at the Diplomat, mainly selected for price and previous TA reviews. Overall it represents great value at the price we paid. It is a little tricky to find in the dark, but once located it is in not a too bad of a position, about 10 minutes drive from the central CBD and a couple of... More

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Melbourne, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Great stay for 3 nights at the Diplomat Hotel Canberra. I received a complimentary upgrade to a suite which was a very pleasant surprise. My room was enormous as was the ensuite. With a lovely balcony - although small sufficient to get out into the fresh air and enjoy the view back to Parliment House & watch the Hot Air... More

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Woronora, Australia
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

My Husband and I stayed for 2 nights for our 10 year wedding anniversary in the king spa suite the room was lovely the peddles on the bed was a nice touch the staff were very helpful and friendly, we dined in the restaurant at the motel and the food was outstanding defiantly be staying here again with the family... More

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3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

We stayed for 4 nights in March 2014 and had a very comfortable stay. The room was quite adequate, and clean. The building was quiet. I liked the book loan system at the front desk which allows guests to leave a book or take a book left by others at no charge. Staff are very pleasant. I thought it was... More

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Brisbane, Australia
1 review
4 of 5 stars Reviewed March 7, 2014

Fabulous position to see all the exhibitions, galleries and Parliament Breakfast quality only average, but you do have Manuka 500 metres away to compensate Great parking,clean and convenient, would stay again

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 2, 2014

Although the hotel is well positioned and our room was large, clean and quiet we will never go back. Who wants to shower in cold water in Canberra? Even this I might have forgiven but on reporting the fault I was told that the hotel knew, 24 hours earlier, that the fault was known. That is, the hotel knew, as... More

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Rowland F, Manager at Diplomat Hotel, responded to this review

Hi Mazza3750, I appreciate your honest review and agree that having no hot water is one of those classically inexcusable faux pas in a hotel. Unfortunately this particular issue is also one which can only be discovered when it is too late and guests have been affected. The hotel's boilers went down sometime between 10pm and 7am on the Saturday... More

Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 27, 2014 via mobile

This is a lovely hotel reminiscent of colonial Singapore. The staff are welcoming and very helpful indeed. Rooms are spacious and well maintained. There are little extras that make your stay special - daily newspapers, fruit, book exchange. There is a nice little bar which has a happy hour six days a week, closed Sundays. We didn't use the restaurant... More

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Senior Contributor
48 reviews 48 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 25, 2014

Had a 2 night stay with the fam. The staff were professional and friendly. The room was big, the beds comfortable, the air con effective and the location good. Had no noise from the traffic. Had a swim but the pool could have done with a good skim - plenty of bugs. The shower was great with really good water... More

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Rowland F, Manager at Diplomat Hotel, responded to this review

Hi There Tokyo Rocker, Thanks for the feedback. During February we had a new cook in the kitchen over the breakfast shift. This cook is no longer with the hotel and I expect that the quality of our breakfast offering has only increased since his departure. Hope to see you here in the ACT again soon! All the best The... More

Sydney, Australia
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 24, 2014

Beautiful hotel, amazing room (King Spa Suite), great facilities and the loveliest staff I've had the pleasure of meeting in a long time. Would definitely recommend for anyone. Plus, free wireless and free parking!

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Additional Information about Diplomat Hotel

Also Known As:
Diplomat Canberras Boutique Canberra
Address: Cnr Canberra Ave & Hely St | (2 Hely St), Canberra 2603, Australia
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Diplomat Hotel 4.5*
Official Description (provided by the hotel):
The Diplomat Hotel is located in the heart of Manuka-Kingston - an easy walk to the best that Canberra has to offer! ... more   less 
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