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All 52 Canberra hotels

Crowne Plaza Hotel Canberra

4.5 of 5 Hotel   |   1 Binara Street, Canberra 2601, Australia
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69%
Ranked #13 of 52 hotels in Canberra
A recent review
3 of 5 stars reviewed 3 weeks ago
Damian H Sydney, Australia
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633 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Canberra
See the most recent reviews
Sydney, Australia
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you are not expecting anything special then you wont be disappointed with this hotel. Its an OK standard corporate hotel in a good location. Staff are OK, food is OK, rooms OK.....although the lifts clearly cant cope at checkout time as took forever to get to the lobby on morning of departure. Canberra has many better hotels, but you... More

Was this review helpful? Yes
Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We appreciate the feedback about our guest rooms and the service you received. We are currently updating our guest rooms with a state-of-the-art in-room entertainment system and new televisions, as well as upgrading our wireless internet to provide a faster and more reliable service. We hope to welcome you back to... More

Albury, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

My room cost $350 a night and they didn't even offer free wi-fi. After making enquiries I was told there was complimentary wi-fi in the lobby but it would cost $9 for an hour in my room or $19 for 24 hours. The complimentary wi-fi in the lobby turned out to be only for one hour after obtaining a printout... More

Was this review helpful? Yes
Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We are currently upgrading our wireless internet service in the hotel to ensure that we have a more reliable and faster service to offer our guests both in our guest rooms and public areas. Complimentary internet will also be available to all members of our loyalty program IHG Rewards Club, there... More

Australia
Top Contributor
115 reviews 115 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at the Crowne Plaza in Canberra on a couple of different occasions. Again we found the staff to be friendly, courteous and helpful. The room was similar to the last time we stayed with a good view of the park. We found the room to be very quiet and generally well maintained although there were a couple... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your review after you recent stay with us. We appreciate the feedback and have certainly noted the areas where our service did not meet the high standards we aim to provide. It is pleasing to hear that you enjoyed your stay in one of our Deluxe Park View Rooms again. We are also currently refreshing our room... More

Perth, Western Australia, Australia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel always seems to charge through the roof and get away with it. There is nothing special about this hotel apart from the location in the city. Rooms are rather old and need renovations done, but the beds are comfortable, I guess that's a bonus! Breakfast is well overpriced and it takes forever to get a coffee in the... More

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Michael F, Director of Sales at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your feedback after your recent stay with us. We appreciate the feedback regarding our service and room product. We are currently undergoing a refresh project of our guest rooms which includes new furnishings, state-of-the-art televisions, in-room entertainment and an upgrade to our wireless internet service. Availability can be limited during midweek nights, particularly during Parliament Sitting weeks,... More

Haifa, Israel
Top Contributor
79 reviews 79 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We spent a single night recently in the Crowne Plaza and found the hotel very good. The room was reasonably large, very clean and well maintained, the bathroom, somewhat dated but well maintained. The air conditioning was somewhat weak and we had to help it by oppening a window. Breakfast was good too and service was fast and friendly.

Was this review helpful? Yes
Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We are glad to hear that you enjoyed your stay with us and that our staff provided you with efficient and friendly service. We hope to welcome you back soon. Kind Regards, the General Manager. More

Sydney, Australia
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is in a great location and there are usually pretty cheap deals to stay there. The staff are friendly and helpful, but the facilities are getting a bit old. THe gym and pool are fairly ordinary. But for a convenient place to stay in Canberra, it is very convenient.

Was this review helpful? Yes
Michael F, Director of Sales at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We are currently refreshing areas of the hotel, including a new state-of-the-art wireless internet service, flat-screen televisions and entertainment system in the guest rooms as well as an upgrade of the fitness center. We hope to welcome you back to the hotel to experience these new amenities in the future. Kind... More

Mallacoota, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent location for a city fix, close to shopping centre, next to Casino. Rooms modern and clean, restaurant meals great and reasonable. Will be making this hotel our base when we come to Canberra.

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Michael F, Director of Sales at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We are glad to hear that you enjoyed the hotel's facilities and took advantage of our convenient central location to access the shops at the Canberra Centre. We hope to welcome you back soon. Kind Regards, Michael Fontein - Director of Sales. More

perth australia
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently spent 2 x nights at Crowne Plaza Canberra whilst visiting family. Well maintained property, clean and comfortable bed, room and bathroom. Bathroom older style with shower over bath, shower curtain etc but all was well presented. Had breakfast in main dining area and was normal chain hotel arrangement but no complaints. Found staff in all areas to be friendly... More

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Michael F, Director of Sales at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our property. We are glad that you enjoyed your stay and found our central location convenient to access restaurants and shops in Civic. We hope to welcome you back to Crowne Plaza Canberra soon. Kind Regards, Michael Fontein - Director of Sales More

Sydney, Australia
Top Contributor
50 reviews 50 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not knowing what to expect, this was a bit of a surprise and happily, conveniently located in the centre of the City of Circles. Even more conveniently located adjacent to the Casino, for those who like that kind of stuff. The staff, without exception, at all levels, were most obliging. Including the poor fellow who had to let me in... More

Was this review helpful? Yes
Michael F, Director of Sales at Crowne Plaza Hotel Canberra, responded to this review

Dear LisaGordonSimons, thank you for your review of our hotel. We are glad to hear that you enjoyed your stay and were able to experience many of the facilities and services the hotel has to offer. Thank you for your feedback and we hope to welcome you back soon. Kind Regards, Michael Fontein - Director of Sales More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed March 15, 2014

Only stayed for 1 night but checked in at 8.30 am and my room was ready, excellent service from front desk, dined at the restaurant in the evening, again excellent service and the food was well presented and value for money

Was this review helpful? Yes
Michael F, Director of Sales at Crowne Plaza Hotel Canberra, responded to this review

Dear Adelaidetraveller21, thank you for you review of our hotel. Our staff do focus on providing great service and we are glad to hear that you enjoyed your stay with us. We hope to welcome you back when you next visit Canberra. Kind Regards, Michael Fontein - Director of Sales More

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Additional Information about Crowne Plaza Hotel Canberra

Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza
Address: 1 Binara Street, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Canberra
#11 Family Hotel in Canberra
#12 Luxury Hotel in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
Official Description (provided by the hotel):
Encounter friendly service, easy accessibility and all the amenities you’ll need to stay connected at Crowne Plaza Canberra. Ideally located in the heart of the Nation’s Capital and within walking distance of the city’s best bars, restaurants, attractions and main shopping fair, Crowne Plaza Canberra is the accommodation venue of choice for those seeking a memorable experience. Each of our 295 luxurious rooms have been designed with comfort in mind and feature ergonomic workstations and deluxe bedding to ensure you are well rested during your holiday or business stay. Excite your palate with succulent grills and fresh local produce in our signature Redsalt Restaurant, or enjoy lighter fare and a selection of wine, beer and specialty cocktails in our vibrant and popular Binara one bar. Meet with friends or hold an informal meeting with colleagues in the picturesque Atrium Lounge and enjoy an espresso coffee or herbal tea prepared by one of our expert baristas. Being active is a big part of enjoying life, which is why we’re pleased to offer guests complimentary access to Pro-Fit Health Club with sauna and outdoor pool. Guests may also take advantage of our 24 hour Business Centre, high speed broadband and wireless connectivity in public areas designed to keep you connected. Treat yourself to a refreshing sanctuary from the stresses of life at Earth Day Spa. A visit to the spa will leave you feeling relaxed, soothed and pampered, so you can get more out of your stay. Earth Day Spa is open seven days a week and features treatments such as massages, facials, and beauty treatments for men and women. Be confident in your decision to experience Crowne Plaza Canberra and rely on exemplary service, easy access and modern facilities designed with your comfort and enjoyment in mind. ... more   less 
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