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All 52 Canberra hotels

Crowne Plaza Hotel Canberra

4.5 of 5 Hotel   |   1 Binara Street, Canberra 2601, Australia
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Ranked #13 of 52 hotels in Canberra
A recent review
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629 people have reviewed this hotel

Traveler rating
    145
    280
    138
    41
    25
See reviews for
122
164
57
221
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

I stayed here with my partner for one night to watch a concert (5 min walk). The bed was the most comfortable bed I have ever slept on in a hotel before. Room was neat and tidy and I could not fault it. I had dinner and breakfast here and thought everything was reasonable and everyone seem friendly

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Helsinki, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Good location in city centre, if you can say such existing in Canberra. Facilities & location & cost makes you wait a bit more than in reality possible to get. Room ok, quite large however old furniture. Breakfast with wide selection, rather good though if ordering special coffee instead of using machine yourself, prepare to wait in rush hours. Service,... More

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Hoek van Holland, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

They lost the plot here. Very inefficient and the customer is not recognised as a valued guest. You are just a number. Any complaint, they will try to please you with a couple of free drinks. The guest directory is not compliant with reality. Restaurant that is supposed to be open is closed at times indicated. You can have your... More

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Perth, Australia
Top Contributor
66 reviews 66 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located within a business area and is a short walk to Lake Burley Griffin. The area is very quiet over a weekend and other than one cafe, all restaurants are closed. The room was comfortable and well equipped. Free wifi was good.

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Country Victoria
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed for 2 nights for a business function nearby. My room was a good size, the bed was comfy and the view of the park was really nice. The bathroom was small and wouldn't have coped if there was two if us sharing. The shower was over the bath - which I really hate. The gym has lots of... More

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Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a long weekend in Canberra and we splt our accommodation - 2 days in Rydges Capital Hotel and then we thought we would upgrade to the Crown Plaza on our last night. This was not an upgrade. The Crown was more expensive. Good things: the room had a nice outlook over the park and the bed was comfortable.... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your review after your recent stay with us. We appreciate the feedback and would like to advise that we are currently planning some upgrades to our rooms which include a refresh of our guest bathrooms, a new state-of-the art in-room entertainment system, new TVs and a faster, more reliable wireless internet service. We do hope to welcome... More

Sydney, Australia
Senior Contributor
42 reviews 42 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are not expecting anything special then you wont be disappointed with this hotel. Its an OK standard corporate hotel in a good location. Staff are OK, food is OK, rooms OK.....although the lifts clearly cant cope at checkout time as took forever to get to the lobby on morning of departure. Canberra has many better hotels, but you... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We appreciate the feedback about our guest rooms and the service you received. We are currently updating our guest rooms with a state-of-the-art in-room entertainment system and new televisions, as well as upgrading our wireless internet to provide a faster and more reliable service. We hope to welcome you back to... More

Albury, Australia
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

My room cost $350 a night and they didn't even offer free wi-fi. After making enquiries I was told there was complimentary wi-fi in the lobby but it would cost $9 for an hour in my room or $19 for 24 hours. The complimentary wi-fi in the lobby turned out to be only for one hour after obtaining a printout... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We are currently upgrading our wireless internet service in the hotel to ensure that we have a more reliable and faster service to offer our guests both in our guest rooms and public areas. Complimentary internet will also be available to all members of our loyalty program IHG Rewards Club, there... More

Australia
Top Contributor
115 reviews 115 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at the Crowne Plaza in Canberra on a couple of different occasions. Again we found the staff to be friendly, courteous and helpful. The room was similar to the last time we stayed with a good view of the park. We found the room to be very quiet and generally well maintained although there were a couple... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your review after you recent stay with us. We appreciate the feedback and have certainly noted the areas where our service did not meet the high standards we aim to provide. It is pleasing to hear that you enjoyed your stay in one of our Deluxe Park View Rooms again. We are also currently refreshing our room... More

Perth, Western Australia, Australia
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel always seems to charge through the roof and get away with it. There is nothing special about this hotel apart from the location in the city. Rooms are rather old and need renovations done, but the beds are comfortable, I guess that's a bonus! Breakfast is well overpriced and it takes forever to get a coffee in the... More

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Michael F, Director of Sales at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your feedback after your recent stay with us. We appreciate the feedback regarding our service and room product. We are currently undergoing a refresh project of our guest rooms which includes new furnishings, state-of-the-art televisions, in-room entertainment and an upgrade to our wireless internet service. Availability can be limited during midweek nights, particularly during Parliament Sitting weeks,... More

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Additional Information about Crowne Plaza Hotel Canberra

Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza
Address: 1 Binara Street, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Canberra
#11 Family Hotel in Canberra
#12 Luxury Hotel in Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
Official Description (provided by the hotel):
Encounter friendly service, easy accessibility and all the amenities you’ll need to stay connected at Crowne Plaza Canberra. Ideally located in the heart of the Nation’s Capital and within walking distance of the city’s best bars, restaurants, attractions and main shopping fair, Crowne Plaza Canberra is the accommodation venue of choice for those seeking a memorable experience. Each of our 295 luxurious rooms have been designed with comfort in mind and feature ergonomic workstations and deluxe bedding to ensure you are well rested during your holiday or business stay. Excite your palate with succulent grills and fresh local produce in our signature Redsalt Restaurant, or enjoy lighter fare and a selection of wine, beer and specialty cocktails in our vibrant and popular Binara one bar. Meet with friends or hold an informal meeting with colleagues in the picturesque Atrium Lounge and enjoy an espresso coffee or herbal tea prepared by one of our expert baristas. Being active is a big part of enjoying life, which is why we’re pleased to offer guests complimentary access to Pro-Fit Health Club with sauna and outdoor pool. Guests may also take advantage of our 24 hour Business Centre, high speed broadband and wireless connectivity in public areas designed to keep you connected. Treat yourself to a refreshing sanctuary from the stresses of life at Earth Day Spa. A visit to the spa will leave you feeling relaxed, soothed and pampered, so you can get more out of your stay. Earth Day Spa is open seven days a week and features treatments such as massages, facials, and beauty treatments for men and women. Be confident in your decision to experience Crowne Plaza Canberra and rely on exemplary service, easy access and modern facilities designed with your comfort and enjoyment in mind. ... more   less 
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