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Crowne Plaza Hotel Canberra

4.5 of 5 1 Binara Street, Canberra 2601, Australia
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Crowne Plaza Hotel Canberra
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Crowne Plaza Hotel Canberra
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777 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
16 reviews 16 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed over the long weekend the hotel was fully booked both nights, but we were treated wonderfully by all staff. From the breakfast staff to bar staff everyone polite and professional. The location was perfect could walk to many tourist sites. Will definitely be back.

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Elanora, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Stopped here on way though to Canberra. Arrived 4pm along with 2 of the Asia World Cup teams and entourage !!! Manager made sure we were taken care of when checking in, we were given Comp drink vouchers for the small inconvenience we experienced at check in. Room was clean & had everything we needed. Pool area very pleasant. Drinks... More 

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Europe
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed for one night Jan 2015, in door parking under hotel $18 a day. First room given toilet was broken, water switched off at mains when switched on it ran like an open tap. Rang reception, found open packet of half eaten biscuits behind the phone. Upgrade to new room, basin in bathroom covered in long black strands of hair.... More 

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Stockbridge, United Kingdom
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a very good position, walking distance to the city centre and mall and all the restaurants.It also is right next to the Casino which was good for food at a reasonable price. I would say the room was average because the servicing of the room was careless. It seemed that things were only half done. When... More 

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Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 nights in January. Room was okay, bathroom needed a refurbish. Beds were comfortable. Staff very helpful and buffet breakfast had good variety. Close to shops, restaurants and major attractions.

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Sydney
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here twice over the Christmas break with our 2 kids (aged 1 & 3), for 3 nights then 1 night. The key thing that stands out is the staff. without exception they were all extremely helpful & friendly. I happened to go down to the car park with one of the guys from concierge and he even offered... More 

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Sydney
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff very friendly & helpful. Hotel rooms looking a bit tired. Plumbing issues, desk chair terrible condition. Hotel close to everything, excellent for visiting attractions. Request room on higher floors as views restricted lower down. Good wifi in room.

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Newcastle, Australia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed a night at the plaza. It was ok. We would have preferred a room with a balcony so we could get a bit of fresh air. The room had the typical opening windows that opened an inch or so just so you could feel the outside temperature before you went out. As you guessed, the air-conditioning system... More 

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Sydney, Australia
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My family and I stayed here from the 1st of January to the 4th of January. The room was clean when we first arrived but after going to the toilet, the toilet seemed to have been broken. This wasn't a very good first impression. I will admit it is a nice area and very quiet for you and your family... More 

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear mariah k, Thank you for the candid review, highlighting not only the bad but also the good points of your stay. We are delighted to hear you found our location convenient. However, we regret letting you down on some aspects of your stay, particularly with the condition of the bathroom and gym. We appreciate your feedback and rest assured... More 

Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a lovely room but were disappointed to discover that after going for the room + extras, which was advertised as including complementary drinks and canapés each night – what was actually provided was one drink each per night during the happy hour period and a canapé to share. When we directed our query as to why, on the... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear abandrus, Thank you very much for taking the time to share your feedback. We always strive to provide great service to all of our guests, and it is nice to note that you found our property to be nice and rooms up to your par. However, it seems that we were not able to execute an exemplary hotel stay... More 

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Additional Information about Crowne Plaza Hotel Canberra

Address: 1 Binara Street, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
Number of rooms: 295
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Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza
Hotel Style:
#11 Family Hotel in Canberra
#15 Business Hotel in Canberra
#17 Romantic Hotel in Canberra
#17 Luxury Hotel in Canberra

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