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All 52 Canberra hotels

Crowne Plaza Hotel Canberra

4.5 of 5 Hotel   |   1 Binara Street, Canberra 2601, Australia
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Crowne Plaza Hotel Canberra
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Ranked #17 of 52 Hotels in Canberra
A recent review
4 of 5 stars reviewed 1 week ago
cindylou45 Australia
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697 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Australia
Top Contributor
235 reviews 235 reviews
43 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff to the hospitality industry is what location is to property - and the Crowne Plaza Canberra excels in the most important aspect of making my hotel stays perfect. Once again, I was greeted by a friendly concierge who swiftly took the bags to the room; a great reception staff member who checked me in smoothly (the check-out went smoothly... More

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Gold Coast, Australia
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here on a business trip to Canberra for a sales conference. The young lady at reception welcomed me to the hotel, but the scouring manager soon put an end to that. My room had two double beds which I hate and the bathroom had not been updated for over 10 years. The gym was an improvement on other... More

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Sydney, Australia
1 review
3 of 5 stars Reviewed 1 week ago

the rooms in this hotel as old and dated. carpet looks dirty, bath rooms small and very old fittings. shower in the bath tub, and they even had the tacky plastic non slip mats to stand on. the window coverings are very annoying and have fallen out of their tracks. windows even look as if they have been mirrored on... More

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Noosaville, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a long weekend of 4 nights and found it to be very pleasant indeed with helpful and polite staff, beautiful, quiet, clean and comfortable rooms and gorgeous beds. Our rooms overlooked the park and it was very peaceful, quiet and restful to come back into our rooms in the evenings. The hotel was very well-located with... More

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Sydney, Australia
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For a perfect location, I was expecting a very expensive hotel. Looks can be deceiving! I rented a room for three nights and it was very affordable. Parking doesn't come cheap, and neither did WIFI service. I would've liked to have had some free accessibility to internet. Checking in was super easy, and in-room dining was affordable also. Only issue... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We are pleased to hear that you enjoyed your stay and we appreciate the feedback as it will allow us to further improve our service standards for our guests. We hope to welcome you back soon. Kind Regards, General Manager More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here over a weekend recently while visiting Canberra. The hotel is located in a very convenient location at the heart of Canberra, right next to Canberra Centre Mall and the great restaurants situated there. There's parking at the hotel at $18 per day and similarly WiFi wasn't free either. Our room was on 4th floor and was clean... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel. We certainly value your feedback, particularly regarding the service you experienced during your stay as we did not meet the high expectations usually set by our staff on this occasion. Your comments have been noted and will assist us in improving our service for the future. With regards to wireless internet,... More

Melbourne, Australia
Top Contributor
100 reviews 100 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As regular visitors to Canberra we have stayed at a variety of hotels, and the Crowne Plaza is in the best situation if you like to be within walking distance of the city shopping area. It is probably best described as a 4 star hotel, so does not have the traditional luxury appointments of the 5 star Park Hyatt (which... More

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for providing a review on our hotel after your recent stay with us. It is fantastic to hear that you found our central city location to be so convenient and the positive comments about our staff and hotel amenities are also appreciated. Thank you for choosing to stay with us and we hope to welcome you back on... More

Warnervale, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here twice. Hotel is in a great location, it's a good hotel expected it to be abit more classy but the location is excellent close to the shops and casino. Great room service the food was awesome. Staff friendly.

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Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for your recent review of our hotel and the positive feedback about the level of service provided by our staff. We have just completed a refresh of our guest rooms and will soon be installing new TV's and in-room entertainment systems to improve the guest experience. We hope to welcome you back soon. Kind Regards, General Manager More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great location, close to city and heaps of restaurants within a 5 minute walk. Construction was happening on buildings nearby but I heard nothing from my room. The staff were all extremely friendly & helpful.

Was this review helpful? Yes
Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

It is great to hear that you enjoyed your recent stay with us and found our central location in the city to be convenient. Thank you for providing a review on our hotel and we hope to welcome you back soon. Kind Regards, General Manager More

Melbourne, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent our anniversary week here , the hotel is in a quiet and good location. Food was good. Rooms were average. Everything was good except for one of the room service staff tried to teach us how to use the do not disturb sign rather than doing the job he was called for and going back. Room service staff... More

Was this review helpful? Yes
Michael F, General Manager at Crowne Plaza Hotel Canberra, responded to this review

Thank you for you recent review of our hotel and we appreciate the feedback regarding our Room Service staff. We have just completed a refresh to our guest rooms and will soon be installing new TV's and in-room entertainment systems. We hope you enjoyed celebrating your anniversary here in Canberra and look forward to welcoming you back soon. Kind Regards,... More

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Additional Information about Crowne Plaza Hotel Canberra

Address: 1 Binara Street, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
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Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza

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