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All 53 Canberra hotels

Crowne Plaza Hotel Canberra

4.5 of 5 Hotel   |   1 Binara Street, Canberra 2601, Australia
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Ranked #19 of 53 Hotels in Canberra
A recent review
3 of 5 stars reviewed 3 days ago
SeeingIsBelieving007 Sydney, Australia
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737 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Top Contributor
60 reviews 60 reviews
60 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had three nights here recently. I actually stayed here many years ago, pre trip advisor, ad knew the location was what I wanted. First the positives - location is great if you want something in the city/Civic area. Close to the main shopping area of Canberra and restaurants within walking distance. It's also a short walk down to the lake.... More

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Auckland, New Zealand
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Crowne Plaza is normally a safe choice (with the exception of the one at London Victoria). The room was spacious and had a nice set up with a desk/study area behind the bed which I liked. The hotel is in a great location for the business area of Canberra. I had two problems. Firstly, my room was not made up... More

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cleethorpes
Top Contributor
193 reviews 193 reviews
128 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we stayed for weekend with my in laws. The staff were friendly and efficint all upgrades and goodies were delivReed.i can't understand the negative reviews there was nothing wrong with the food and the room was fine

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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was adequate, although looking a little tired. The bathroom was dire need of an upgrade and simply wasn't up to the standard one would expect from any IHG property, particularly the old shower curtain! The service from the staff could also be described as adequate, but not exceptional. None of the staff went out of their way, but... More

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Sydney
Top Contributor
56 reviews 56 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were recently refurbished with new decor. However, the mechanism used to open and close the blinds was horrible and hard to use. The service was reasonable quality. The gym facility was a little far off and not convenient. Overall, the location was very central and accessible.

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Singapore
Top Contributor
56 reviews 56 reviews
32 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After I read the reviews I was a little cautious in booking this place. I liked the location very much and being one of their members booking was basically one click. So I did. It was a great hotel. The check in was smooth fast very friendly and efficient. The lobby has obviously recently been redone and was nice. I... More

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Sydney, Australia
Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay here often, very good service, nice rooms especially if you get one overlooking the park. Great location and really enjoy the binara bar. The breakfast is quite nice although nothing special. Have dined in restaurant at night always very nice , great service.

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Canberra
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Management & staff were horrible, we had a problem due to them & they tried to shift it back on us. We were just tired & wanted to go to bed, but we had to put up with waiting in foyer & getting stared at, we will never ever go back here, they were arrogant & thought they had some... More

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Michael F, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Guest, We would like the opportunity to discuss the experience from your recent stay with us in further detail. We would appreciate if you are able to contact the hotel directly on +61 2 6247 8999 and ask to be connected to our General Manager. We look forward to hearing from you soon. Regards, Crowne Plaza Canberra More

Ibiza, Spain
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Each time I have to write a negative review a small part of me dies. This is my second stay at Crowne Plaza in the space of a few days for work. Driving in the first time round to check in on a Sunday I already knew something wasn't quite right about this place. As I struggled with my numerous... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear gmihailovski, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay.It was unfortunate to see your stay was not as comfortable as it could have been due to the issues you experienced and the condition of the bedding in the room you were move to. Kindly be assured that... More

Sunnyvale, United States
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed three nights. Our room was clean and modern. We had a room overlooking the park. It was very pleasant. The staff was great. We needed taxis’ and the bell captain took great care in insuring one was available when we asked. The room setup was excellent. There was a separate section where you had a large desk area... More

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Hotel Canberra

Address: 1 Binara Street, Canberra 2601, Australia
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Hotel Canberra 4.5*
Number of rooms: 295
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Also Known As:
Crowne Plaza Canberra
Canberra Crowne Plaza

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