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Crowne Plaza Hotel Canberra

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1 Binara Street, Canberra 2601, Australia
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Crowne Plaza Hotel Canberra
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Crowne Plaza Hotel Canberra
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875 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne
Level Contributor
158 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for two nights on Business. I really like this place Very central. Even though the hotel is old it has been extensively renovated and is looking very very good. The gym is run by an external company which means its half decent and actually has a real squat rack and pull up bars and kettle bells. If you are... More 

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Sunshine Coast, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location. Handy to everything we wanted to do. Walked around the Lake - absolutely awesome! Our room was clean, beautifully appointed and amenities could not be faulted. Staff were very welcoming and friendly. Wi fi was quite expensive, but if you sign up to their rewards program it is free - such a bonus!

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Peregian Beach
Level Contributor
101 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent 1 night here, nice hotel. They are not spacious rooms but more then what you need. The design is nice and there is plenty of natural light. The beds are very comfortable. Check in/out was efficient and staff was friendly. The hotel is right in town and its a short 5 minute walking to the shopping district so if... More 

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Narre Warren, Australia
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff, excellent room service menu, spacious and modern rooms with comfortable beds in the heart of Canberra! What more could you ask for? An excellent property which I will stay at any time I am in Canberra!

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Melbourne, Australia
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Crown Plaza in Canberra, a big name. When i went into my room, i was quite surprised about how nice the room was layed out. With the bed in front of the large window, excellent bed, by the way. But the downfall like in so many places is the bathroom, old, needs urgently renovation. Shower in the bathtub is... More 

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CrownePlazaCBR, Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Rudi844, Thank you for your review of our Hotel. We are pleased to hear that you enjoyed the layout of your room and that you found it to be comfortable. With regards to your experience at our Barista station, we do apologise for any inconvenience and we will investigate the matter further. Kind regards, Crowne Plaza Canberra Management More 

Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the hotel over the long weekend and enjoyed my stay. Was in a King room and it was spacious and clean. Bed was really comfortable and we could block out all of the sun for a good sleep-in with their great blinds. The room had a beautiful view over the park and it was really nice seeing the... More 

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CrownePlazaCBR, Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Melanie T, We are glad to hear that you enjoyed your room and found your bed to provide a comfortable night's sleep. We do apologise for any inconvenience with the carpark and hope that on future visits they do not occur again. We look forward to welcoming you back to Crowne Plaza Canberra. Kind regards, Crowne Plaza Canberra Management. More 

Sydney, Australia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed the one night but standard is as you would expect from a Crowne Plaza. Ask for a room with a view. Rooms were comfortable and clean with room service available. Needed some help from the staff and they were most obliging. Would recommend.

Was this review helpful? Yes 1
Melbourne, Australia
Level Contributor
104 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights for business, this hotel is in the elite status of Canberra. Check in staff were fantastic and acknowledge me by name, room was clean and spacious, breakfast caters for all and a great location. Every staff member that I encounter were friendly and helpful.

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Sydney, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The expectations are high with a Crowne Plaza hotel and this mostly did not disappoint. Very close to the City centre and has underground parking, however $19 for overnight is just too expensive, Hotel guests should have a discount. WiFi was painfully slow. The Concierge- Jeremy is very friendly and extremely helpful to give guidance on the daily activities. My... More 

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CrownePlazaCBR, Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear David107Grafton, Thank you for taking the time to review our Hotel. We are glad we were able to meet your expectations and that you found our staff, in particularly Jeremy to be helpful and pleasant. We look forward to welcoming you back to Crowne Plaza Canberra is future. Kind regards, Crowne Plaza Canberra Management. More 

West Sussex
Level Contributor
555 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were looking forward to a good rest since we had just come from the cyclone in Queensland and wanted comfort. The hotel is right next to the casino and therefore the lobby can be noisy, and it is very dated with an atrium with rooms off. Our room was ok - just - though the curtains were off the... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Canberra, responded to this review

Dear Skippy50, Thank you so much for your review of our hotel. I appreciate and wish to thank you for the kind comments on the staff. On the other hand, I am sorry we fell below your expectations on some aspects of your stay. Rest assured that all your comments will be looked into. While we understand that your stay... More 

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