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All 52 Canberra hotels

Peppers Gallery Hotel

4.5 of 5 Hotel   |   15 Edinburgh Avenue, Canberra 2601, Australia (Formerly Diamant Hotel Canberra)
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Peppers Gallery Hotel
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71%
Ranked #6 of 52 hotels in Canberra
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
thorpedo Dhaka City, Bangladesh
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461 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • Any
English first
Dhaka City, Bangladesh
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were very happy with the large size of our room, lovely bathroom fittings and general set up. Staying in mid winter we were warm and very comfortable in our bed. The desk chair plus sofa provided good seating options and there was good storage. The bathroom floor was freezing but the hot water arrived very quickly. Our bed was... More

Was this review helpful? Yes
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hi thorpedo, and thanks for such a lovely review! Canberra does reach some pretty low temperatures in the winter months, which is why we try to make it as cosy inside the hotel for our guests as possible! That includes our beautiful log fire at reception, and ensuring that our rooms are pre-heated for every weary traveller. Luckily there are... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Wanted to book a hotel for two nights, for our wedding. Online booking wouldn't allow me to book a deluxe room for 2 adults and our infant. I called reservations direct, and they were really great. Totally helped me out, gave us an upgrade to a premier room, wished us congratulations. Hotel was good. Room was good. Food from nearby... More

Was this review helpful? Yes 1
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hello Colin, I’d like to offer my sincere apologies for your experience on what is usually such a happy day. Please accept my reassurance that we take complaints of this nature very seriously, and have begun investigating the incident from our end to properly discover what happened, and who the staff were that were involved. Rest assured that we will... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am highly recommending this wonderful hotel. From the moment I checked in I was welcomed with a warm smile . My room was large and so comfortable . I had work to do in the room which unlike so many hotels I had a large desk with great natural light . The bed was also so comfortable and it... More

Was this review helpful? Yes 1
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hi Warwick, and thanks for taking the time to share your experience with us! We love making every guest’s stay memorable so are very pleased that you enjoyed your time here. It really is those little things that make the difference – such as plenty of light, an amazing mattress, and ample space in the rooms, as you mentioned. Thank... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a big corner room on the top floor. Very comfortable bed, lounge chairs and a desk. First night was freezing cold even with the a/c heating on. The Air con system struggles as the bathroom has 2 walls of windows and when the temperature outside is -1 C it is impossible to achieve any warmth. Second night after leaving... More

Was this review helpful? Yes
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hello JalanM111, thank you for such a thorough recommendation! We’re so sorry about the issue with your heating, it seems there was a problem with the thermostat in your room which maintenance have now addressed. We’ll definitely look into ensuring our bathrooms can be kept warm as well, as the last thing we want is our guests suffering from the... More

Brisbane, Australia
Top Contributor
81 reviews 81 reviews
66 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Firstly, location is good - very close to the CBD of Canberra and also Australian National University as well as some arty cinemas. The hotel itself is an older building that has been restored and re-purposed, the end result being a pleasant mix of new and old. The atmosphere in the restaurant area is great, service and food pretty good... More

Was this review helpful? Yes 1
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hello Ashley, thanks for taking the time to share your thoughts on TripAdvisor! We are indeed located inside a heritage building, but we try to keep it as toasty warm as possible in these chilly winter months! Bicicletta is fantastic for a delicious dinner as well, as then you don’t have to venture out into the cold at all. We’re... More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Diamant is a great hotel...The team are superb, the product is gorgeous and the atmosphere in the whole precinct was buzzing the weekend we stayed - From the moment we arrived the Reception team were friendly and helpful, doing their best to help a guest who had lost her charger by offering their personal one when the last one... More

Was this review helpful? Yes
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hello Thiago, such glowing words! We truly love doing whatever we can to make each stay special and are so glad that we could do so for you on your recent stay! The hotel is like our second home, and we love sharing it with our guests and making it feel like theirs as well. It sounds like you were... More

Canberra, Australia
Top Contributor
120 reviews 120 reviews
97 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I live in Canberra but stayed here for a night recently - basically because I often get asked my travelling work colleagues about which local hotels to stay at and I thought I should try a few of them out so I can answer with some authority! I have to say I enjoyed the experience of being a tourist in... More

Was this review helpful? Yes
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hi scotthumphries, what a detailed review! It often is an interesting experience to see your city in another light, and we’re pleased that we could become your home away from home for a night! We may be biased but we really do think we’re situated in the most exciting part of Canberra, with some of the best new up-and-coming bars... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

Staff at the Diamant Hotel in Canberra were friendly and helpful. Rebeca at reception even mailed my phone charger which I left in my room. The facilities are clean and the place has an arty feel. The room was fresh and clean with great decor. I'd stay again for sure!

Was this review helpful? Yes 1
James S, Manager at Peppers Gallery Hotel, responded to this review

Dear Paul N, The quirky and original art styling in all our rooms are one of my favourite parts of the Diamant hotel as it is like its own little art gallery! Stay again and Im sure you will find another different piece that you haven’t seen before. Ensuring we provide excellent service is what we do here at the... More

Sydney, Australia
Contributor
11 reviews 11 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 21, 2014

I was disappointed with this hotel. The room was very small, not at all worth the price we paid ($300+) and there was no music dock as advertised. The hotel also took a week to refund the bond they withdrew from my credit card. The location is the best thing about this hotel, with a good bar and great restaurants... More

Was this review helpful? Yes 3
James S, Manager at Peppers Gallery Hotel, responded to this review

Hello KarinaWe, I am very sorry to hear that your stay with us was not up to your expectations. Some of our rooms affectionately called Shoebox rooms are intimate and are designed for solo travellers just wanting a quiet room with excellent facilities and a comfy bed. The $300 is not our usual price for these and is almost always... More

Melbourne
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 18, 2014

Travelling for our nine year anniversary we thought that we would stay in a high end property and have a bit of a driving holiday. We were so happy with our hotel choice it was almost perfect with only a few very small issues. Firstly, someone new was on reception and she told us we didn't need a swipe or... More

Was this review helpful? Yes 2
James S, Manager at Peppers Gallery Hotel, responded to this review

Dear Anotnialivestotravel, Thank you for your insightful review on our hotel. We always aim for perfect here at the Diamant Hotel Canberra, and if we don’t achieve it we look to ways to solve issues when they arise as fast as we can. We will take into consideration your comments about the parking and the internet to ensure these issues... More

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Additional Information about Peppers Gallery Hotel

Address: 15 Edinburgh Avenue, Canberra 2601, Australia (Formerly Diamant Hotel Canberra)
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Peppers Gallery Hotel 4.5*
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Also Known As:
Diamant Hotel Canberra - By 8 Canberra
Hotel Diamant Boutique
Diamant Boutique Canberra

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#3 Business Hotel in Canberra #6 Luxury Hotel in Canberra #6 Romantic Hotel in Canberra
Hotel Class
Official Description (provided by the hotel)
Peppers Gallery Hotel, Canberra combines a unique CBD location with Peppers signature boutique features, designer ambience and service experience. The hotel building is heritage registered, with original features that blend effortlessly with a modern Peppers setting. Every detail has been well thought out - with Bang & Olufsen technology, marble features in boutique rooms and apartments. All rooms have rain showers, luxury bedding, smart technology and original artwork. Choose from Hotel Room, Deluxe and Premier Rooms, and Suites. Unwind in your fully self-contained apartment with one, two or three bedrooms and a balcony. Located within the original Hotel Acton building, this historic and heritage listed site has been transformed into the NewActon Pavilion - Canberra's first true urban village, where Peppers Gallery Hotel has taken up residence as the city's first luxury boutique hotel. Featuring the renowned Bicicletta Restaurant and Library Bar, guests can enjoy true Italian cuisine. Bicicletta specialises in homemade pasta and produce from different regions of Italy and Australia, catering to all occasions including formal sit-down meals. Relax at Soma Day Spa or explore the New Acton precinct, close to the iconic Lake Burley Griffin and within walking distance of Canberra's many high-end attractions. The hotel provides complimentary WiFi in all rooms as well as public areas. Australia's Capital Territory is home to some great attractions, many within walking distance from Peppers Gallery Hotel, Canberra which is located ten minutes from the city centre, near Canberra's many cafes, bars, shops and restaurants. The National Zoo & Aquarium and National Arboretum Canberra is a short drive away, as are the Botanical Gardens and Telstra viewing tower. ... more   less 
Number of rooms
80

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