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All 52 Canberra hotels

Peppers Gallery Hotel

4.5 of 5 Hotel   |   15 Edinburgh Avenue, Canberra 2601, Australia (Formerly Diamant Hotel Canberra)
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Ranked #6 of 52 hotels in Canberra
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Nettle85 London
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468 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
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English first
1 review
1 of 5 stars Reviewed yesterday NEW

My last stay the bathroom was leaking water from the roof! I'm a wheelchair user and the two bedroom assessable apartment I booked isn't actually assessable. The beds and the rooms are very nice but a couple of the staff have been rude on checkout.

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had a small room overlooking the courtyard and it was perfect for my stay - incredibly comfortable, lovely amenities, great wifi connection, very warm (it was a freezing and wet weekend in Canberra!). I had a problem getting a table for dinner in the restaurant and was initially disappointed by the rude barman's response. However, the manager then offered me... More

Was this review helpful? Yes 1
Weipa, Australia
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel probably has the most comfortable beds I have ever slept in. Fantastic stay! Very nice and clean Deluxe room! Very friendly and helpful reception staff! Unfortunately the restaurant doesn't belong to the hotel which is a pity. No room service. I didn't like the breakfast in the restaurant, only very fancy, alternative a la carte brekkie options, no... More

Was this review helpful? Yes 1
Melbourne, Australia
Top Contributor
81 reviews 81 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is nice and the staff are friendly. Rooms and bathrooms are modern but on the small side with a small desk and TV. The bed was comfortable and the room was quiet.There are some cafes and places to eat around the place, but no room service for breakfast which isn't great for business travelers who are in a... More

Was this review helpful? Yes
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hi Ant W, I’m glad you enjoyed your stay with us, we do pride ourselves on our staff attitude here and I’m glad you experienced that. I would however like to apologise personally for the slow check out when you left us. Even in rush hour we try our very best to keep to high standards of efficiency for our... More

Top Contributor
56 reviews 56 reviews
38 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a room at the back overlooking courtyard. It felt quite European. Fantastic being able to walk to cinema and a few funky cafes in the lane way area for breakfast. Quiet room. Lucky enough to get overnight parking in the street in front. It was fun.

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James S, General Manager at Peppers Gallery Hotel, responded to this review

Hey there Planner55, I’m glad you liked the slightly heritage feel of our hotel. It was in fact built in 1927, and I agree with you that the mix of old and new architecture really adds something to the atmosphere of the rooms. New Acton is a great area to explore, I hope you tried A Baker and Mocan and... More

Stoke-on-Trent, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The corridors remind me of tower of terror Orlando, all painted black. Ground floor involved going up and down short flights of stairs, which isn't good with suitcases. The room was lovely. Air conditioning warmed the room, but the bathroom was freezing, when I mentioned it to reception and asked about heating the bathroom, I was told to leave the... More

Was this review helpful? Yes 1
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hello Bernadette, Thanks for staying at Peppers recently. I’m glad you mentioned our corridors in your review, actually, as we’re currently in the process of having them refurbished! We’re greatly looking forward to having light, airy corridors for our guests to walk through to their rooms as of a few weeks’ time. I’m so glad you liked the unique décor... More

Sydney, Australia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I travel 5 times a year to canberra and have my old trusty favourite hotel. This time, it was all booked out at a last minute trip. So I decided to stay somewhere different and looked at Peppers as it was quite new and had good reviews. On the hotel website the rooms look beautiful, big, spacious and WHITE. When... More

Was this review helpful? Yes 1
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hello Rebecca, I’m so sorry that your stay with us wasn’t satisfactory. Our staff are trained to offer assistance with maps both to the hotel, the car park and around Canberra, and additionally to offer their services to carry luggage for our guests. I can only say that I will personally ensure that our staff are picked up on this... More

Dhaka City, Bangladesh
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were very happy with the large size of our room, lovely bathroom fittings and general set up. Staying in mid winter we were warm and very comfortable in our bed. The desk chair plus sofa provided good seating options and there was good storage. The bathroom floor was freezing but the hot water arrived very quickly. Our bed was... More

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James S, General Manager at Peppers Gallery Hotel, responded to this review

Hi thorpedo, and thanks for such a lovely review! Canberra does reach some pretty low temperatures in the winter months, which is why we try to make it as cosy inside the hotel for our guests as possible! That includes our beautiful log fire at reception, and ensuring that our rooms are pre-heated for every weary traveller. Luckily there are... More

5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 13, 2014

Wanted to book a hotel for two nights, for our wedding. Online booking wouldn't allow me to book a deluxe room for 2 adults and our infant. I called reservations direct, and they were really great. Totally helped me out, gave us an upgrade to a premier room, wished us congratulations. Hotel was good. Room was good. Food from nearby... More

Was this review helpful? Yes 1
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hello Colin, I’d like to offer my sincere apologies for your experience on what is usually such a happy day. Please accept my reassurance that we take complaints of this nature very seriously, and have begun investigating the incident from our end to properly discover what happened, and who the staff were that were involved. Rest assured that we will... More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 10, 2014

I am highly recommending this wonderful hotel. From the moment I checked in I was welcomed with a warm smile . My room was large and so comfortable . I had work to do in the room which unlike so many hotels I had a large desk with great natural light . The bed was also so comfortable and it... More

Was this review helpful? Yes 1
James S, General Manager at Peppers Gallery Hotel, responded to this review

Hi Warwick, and thanks for taking the time to share your experience with us! We love making every guest’s stay memorable so are very pleased that you enjoyed your time here. It really is those little things that make the difference – such as plenty of light, an amazing mattress, and ample space in the rooms, as you mentioned. Thank... More

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Additional Information about Peppers Gallery Hotel

Address: 15 Edinburgh Avenue, Canberra 2601, Australia (Formerly Diamant Hotel Canberra)
Phone Number:
Location: Australia > Australian Capital Territory > Greater Canberra > Canberra
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Peppers Gallery Hotel 4.5*
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Also Known As:
Diamant Hotel Canberra - By 8 Canberra
Hotel Diamant Boutique
Diamant Boutique Canberra

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#3 Business Hotel in Canberra #6 Romantic Hotel in Canberra #6 Luxury Hotel in Canberra
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Official Description (provided by the hotel)
Peppers Gallery Hotel, Canberra combines a unique CBD location with Peppers signature boutique features, designer ambience and service experience. The hotel building is heritage registered, with original features that blend effortlessly with a modern Peppers setting. Every detail has been well thought out - with Bang & Olufsen technology, marble features in boutique rooms and apartments. All rooms have rain showers, luxury bedding, smart technology and original artwork. Choose from Hotel Room, Deluxe and Premier Rooms, and Suites. Unwind in your fully self-contained apartment with one, two or three bedrooms and a balcony. Located within the original Hotel Acton building, this historic and heritage listed site has been transformed into the NewActon Pavilion - Canberra's first true urban village, where Peppers Gallery Hotel has taken up residence as the city's first luxury boutique hotel. Featuring the renowned Bicicletta Restaurant and Library Bar, guests can enjoy true Italian cuisine. Bicicletta specialises in homemade pasta and produce from different regions of Italy and Australia, catering to all occasions including formal sit-down meals. Relax at Soma Day Spa or explore the New Acton precinct, close to the iconic Lake Burley Griffin and within walking distance of Canberra's many high-end attractions. The hotel provides complimentary WiFi in all rooms as well as public areas. Australia's Capital Territory is home to some great attractions, many within walking distance from Peppers Gallery Hotel, Canberra which is located ten minutes from the city centre, near Canberra's many cafes, bars, shops and restaurants. The National Zoo & Aquarium and National Arboretum Canberra is a short drive away, as are the Botanical Gardens and Telstra viewing tower. ... more   less 
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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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