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Diamant Boutique Hotel


15 Edinburgh Avenue, Canberra 2601, Australia
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Reviews you can trust

70% Recommend
4.0 of 5 stars 58 reviews
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By trip type
All (58)
[ Date ] [ Rating ]
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4 of 5 stars
AFLtraveller   6 contributions
Melbourne
Nov 6, 2009 | Trip type: Business, Solo travel

Having booked a standard room then reading reviews here suggesting they were on the small side, I called the hotel before my stay to ask if an upgrade would be possible. Prepared to pay an additional amount, I was surprised when the upgrade was offered free of charge. A nice introduction to the hotel. Check in was smooth but full... more

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4 of 5 stars
littlemuddled   1 contribution
Sydney
Oct 26, 2009 | Trip type: Couples

I was almost put off by the reviews and was thinking of staying else where, like the Crown Plaza, however I happened upon an offer of a $99 a night deal with an upgrade to a deluxe room, so thought for that money I will give it a go. We stayed 2 nights and checked in on the Friday evening... more

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4 of 5 stars
MacDave   61 contributions
Sydney
Oct 16, 2009 | Trip type: Business, Solo travel

Stayed 3 nights for work. I've stayed here a few times before. I really like this hotel because it's different to the other hotels in Canberra. On the practical side, my room was quiet, sound system excellent and the bed comfortable. It is more like being at home than a hotel. What I really like about this place is that... more

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1 of 5 stars
tantakesontheworld   11 contributions
Sydney
Oct 6, 2009 | Trip type: Family
1/2 found this review helpful

Everything looks lovely from the outside and on their webpage. In truth, the Hotel had been poorly refurbished and mood lighting installed to make it look like a "trendy" Hotel. Look closely and you will see all of the old bones of a delapidated building covered with a splash of paint. As soon as we entered our room, it stunk... more

Management response from
GM_CBR, General Manager

Dear tantakesontheworld, Thank you for your review of the Diamant Hotel Canberra - although dissapointing to hear your experience whilst staying with us. I note your date of stay was August 2008 - a few months after we opened - and i can assure you a lot has changed since this time. Unfortunately as with all new business there are...

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3 of 5 stars
Nifares   2 contributions
Sydney
Sep 27, 2009 | Trip type: Couples
1/1 found this review helpful

rooms were really lovely, contemporary and clean (5 star). be prepared to carry your own luggage to your room. but wait until you go to have breakfast or lunch at the 'du jour restaurant'!!! dirty tables, tables with dirty dishes and glasses not collected etc, minimal staff (2). we had this experience 2 days in a row and forever to... more

Management response from
GM_CBR, General Manager

Thank you for your feedback regarding your stay with us last weekend. I am so glad to hear you found the rooms and service of our Front Desk staff met your expectations. We work hard to ensure that each of our guests receives a level of service such as you did. It is unfortunate, however that your experience in Du...

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2 of 5 stars
AJSchtiffy   1 contribution
Sydney
Sep 22, 2009 | Trip type: Couples
4/4 found this review helpful

Will not stay here again. For the price range, there are many other better hotels in Canberra. Like previous reviews, the room was smaller than expected, and the glass doors through to the bathroom with the light pouring in makes it hard to sleep in at all. The main problem though is that the bathroom doors in our room had... more

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1 of 5 stars
MelbourneMum55   3 contributions
Melbourne
Sep 14, 2009 | Trip type: Solo travel
3/3 found this review helpful

With a daughter living in Canberra we frequently travel to visit her; part of the enjoyment being a mini holiday. Given the variety of accomodation in Canberra, we have enjoyed the opportunity to experience different accomodation styles. The Diamant is a self rated property but I definitely would query why they have relied on their own rating as opposed to... more

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3 of 5 stars
Ellemay   1,482 contributions
Sydney, Australia
Sep 13, 2009 | Trip type: Business
3/4 found this review helpful

I’m not sure why this hotel gets such good reviews. We were totally disappointed and let down due to the standard of our Deluxe Room. I had rung the night previously and asked for a nice deluxe room and it was basically the same rate as Wotif so I booked it through the hotel under the knowledge that our room... more

Management response from
GM_CBR, General Manager

Dear Ellemay, Thank you for your feedback regarding your recent stay with us and it was a shame to hear you did not find the property enjoyable. With regards to the room sizes we have a number of different room categories that reflect the needs and desires of our guests and each one is priced accordingly with regards to the...

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5 of 5 stars
willclan   10 contributions
Australia
Sep 9, 2009 | Trip type: Couples
0/1 found this review helpful

Stayed three nights at this hotel while my wife attended a conference. Like most other reviews we found the hotel to be of an exceptionally high standard in all areas. We have stayed in a number of hotels around the world, and this rates as one of the best we have stayed in. The bed was comfortable, ultra modern decor,... more

Management response from
GM_CBR, General Manager

Dear Willclan, Thank you very much for your positive words regarding your recent stay with us. It is so wonderful to hear that we are meeting the expectations of guests and they are enjoying the property as much as we do... Regarding the issue with the Blinds, we are currently in the process of having block out blinds manufactured to...

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3 of 5 stars
timtamfan   1 contribution
London
Sep 1, 2009 | Trip type: Couples
1/1 found this review helpful

Why does no-one mention the light pouring in through the bathroom and being woken at 6am by the dawn? Major design flaw. We booked an executive room and all seemed fine until bedtime when I realised that the combination of a huge bathroom window and a glass bathroom door meant that the bedroom was flooded with light from the streetlights... more

Management response from
GM_CBR, General Manager

Dear TimTam Fan, Thank you for your feedback regarding your recent stay with us. I apologise for the inconvenience that was caused throughout your stay due to the light filtering in. We are currently in the process of having blockout blinds produced for the bathroom windows which will stop this from occurring. We do however have a number of different...

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Diamant Boutique Hotel Also Known As

  • Hotel Diamant Boutique
  • Diamant Boutique Canberra
Address: 15 Edinburgh Avenue, Canberra 2601, Australia