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Slaley Hall

| Northumberland, Slaley, Hexham NE47 0BX, England (Formerly De Vere Slaley Hall)
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1,695 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
Date | Rating
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Spent two nightsin Slaley and was blown away by the terrific service we received. We ate in the brasserie on one of the nights and the food was excellent. The relaxed atmosphere made it an easy, sociable evening. I have to mention one individual who is a wonderful asset to this hotel, she made a good stay in to a... More 

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Staffordshire
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

This Hotel has two lovely golf courses in the grounds and is in a beautiful picturesque part of Northumberland, lovely location with very few building close by to spoil the view. The golf course are really good with some wonderful views over the countryside. The bedrooms are comfortable, clean and tidy a little tired furniture wise. The biggest issue I... More 

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Kinross, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Have been visiting Slaley Hall for many, many years but this weekend found the hotel lacking. For the price, no water supplied in room and fridges removed. The hotel was full of various groups of men obviously on golfing trips and this meant after dinner no chance of a quiet drink in the cocktail lounge. Extremely noisy, lots of swearing... More 

Was this review helpful? Yes 1
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We checked in for a two night break for a friends christening. It took four attempts to book a room via the telephone. Not handled very well and was offered a complimentary upgrade to a suits, which sadly never materialised. There was no one around to assist with luggage. The check in was very poor. We were greeted by a... More 

Was this review helpful? Yes 2
Newcastle upon Tyne
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

had afternoon tea on Friday 26th June - it was beautiful sandwiches cakes and scones were very nice and fresh and we were looked after by an Asian gentleman (sorry didn't get his name) but he made our stay very welcome and looked after us very well - service was excellent. Traditional afternoon tea reasonable price £15.95 pp but as... More 

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Grant M, General Manager at Slaley Hall, responded to this review

Dear PaulG54, Many thanks for taking the time to forward your comments. It is always beneficial to receive such positive feedback and I am glad you enjoyed your afternoon tea with us at Slaley Hall. We look forward to seeing you again in the near future. Kind Regards Grant Mckenzie More 

Newcastle upon Tyne, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was for my sisters birthday on Friday we had an excellent experience the atmosphere, food and service was second to none, the Asian waiter pampered to our needs and made sure the experience was 1st class.

Was this review helpful? Yes
Grant M, General Manager at Slaley Hall, responded to this review

Dear Guest, Many thanks for taking the time to forward your comments. It is always beneficial to receive such positive feedback and I am glad you enjoyed your afternoon tea with us at Slaley Hall. We look forward to seeing you again in the near future. Kind Regards Grant Mckenzie More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

We had booked in for a family event and had 3 rooms booked. The hotel changed the room bookings without telling us at check in and directed us to a tiny room which wasn't big enough for the children as well (despite the fact that we had paid already for a family room). We then spent an hour walking round... More 

Was this review helpful? Yes 2
England
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely afternoon tea as part of our pamper day for 2. 3 types of sandwiches, 2 of each fresh, warm plain scones and fruit scones served with jam and clotted cream. Finished with panna cotta, macaroons, truffles and a sponge slice. My daughter had a gin and tonic and I had bucks fizz as well as speciality teas. It was... More 

Was this review helpful? Yes 1
Grant M, General Manager at Slaley Hall, responded to this review

Dear Blue18, Many thanks for taking the time to forward your comments. I am glad you enjoyed your afternoon tea with us. It is always beneficial to receive such positive feedback. I have passed your comments onto the rest of our team. We look forward to seeing you again in the near future. Kind Regards Grant Mckenzie More 

Sunderland, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great spa day, best ever in my wife's opinion and she should know has had them all over the North of England and much further afield. High tea was very very good mine with a gin and tonic my wife had a glass of bubbly. Nice sandwiches, lovely warm scones and great selection of cakes/ desserts, washed down with a... More 

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Grant M, General Manager at Slaley Hall, responded to this review

Dear Mack2221, Many thanks for taking the time to forward your comments. I am glad you enjoyed your spa day and afternoon tea with us here at Slaley Hall. It is always beneficial to receive such positive feedback. I have passed your comments onto the rest of our team, its good for everyone to know that we have happy, satisfied... More 

united kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Another lovely stay at Slaley Hall , mid week golf break. Stayed in room 356, very nice canopy bed, bathroom needs some TLC on the tile work but the water was hot, towels plentiful. We ate in Hadrians restaurant , service was good, steaks not the best quality but meal over all good. Very pricey snacks in the Claret Jug... More 

Was this review helpful? Yes
Grant M, General Manager at Slaley Hall, responded to this review

Dear Oldbird, Many thanks for taking the time to forward your comments. I am glad you enjoyed your stay with us at Slaley Hall. I have passed your comments onto the relevant departments to take the necessary action to address the issues. We look forward to seeing you again in the near future. Kind Regards Grant Mckenzie More 

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