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Millgate House Hotel

Millgate, Newark-on-Trent NG24 4TU, England
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Millgate House Hotel
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134 Reviews from our TripAdvisor Community

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Booked though views on here + other sites. One if the worst hotels I've ever stayed in! Photos are they from a different hotel? Because the bedroom was definitely not as shown stated had a bath we had a shower, the room smelt old and fusty, looked something like I was in the 1970's, lights didn't work needed a very... More 

Helpful?
Thank Joanne S
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Joanne I am disappointed to learn that your stay with us has caused such concern. I am pleased to advise that the bedrooms and bathrooms are currently being refurbished. In view of this I hope that you will consider staying with us in the future Kind regards S Bilton Manager More 

London, United Kingdom
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 22, 2015

We always head to this hotel at Christmas for a night. The hotel is nice and clean and the staff friendly and helpful. We had breakfast the following morning but there wasn't a great deal of cooked options on the menu. There are plenty of fruit juices, yogurt's and fruit available to counter the lack of choice. The hotel is... More 

Helpful?
Thank shorties123
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Guest We are delighted that you chose to stay with us again and look forward to seeing you again next year! Your kind comments about the staff have been passed on accordingly Kind regards S Bilton Manager More 

Stone Mountain, Georgia
Level Contributor
131 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed December 21, 2015

We stayed here one night in a comfortable quiet room and had a cooked breakfast in the hotel's restaurant. Even though the hotel is close to the center of Newark it has plenty of free parking. So where are the quibbles? Their free Wi-Fi is weak such that we found we could only access it in the public rooms and... More 

Helpful?
Thank Tony1784
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Tony Thank you for taking the time to post your review following your recent stay. The wi-fi problem has now been fixed. With regard to your other comments about the room, we are currently undergoing a full refurbishment of all of the rooms and bathrooms so hopefully your problems will addressed. We look forward to seeing you again in... More 

chepstow
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 15, 2015

stayed here as this was al that was available due to Lincoln being fully booked up for the xmas market. Difficult to find up a side street with a large one way system in operation but parking great looked great and very accommodating we left our car there went to the market and room ready when we returned. The room... More 

Helpful?
Thank ChepstowSteve111
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Steve Thank you for your kind comments about our staff which have been passed on accordingly. Unfortunately we are unable to address the problems you had when looking for the hotel - unfortunately we are not allowed to erect signs on the main road to direct guests to us. We look forward to seeing you again Kind regards S... More 

Ipswich, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 28, 2015

Stayed at Millgate mid October 2015 for two nights, the staff were great and could not be more helpful. The room was a little dated gut very large which made me ask the question why the bathroom was so small. The bed was queen size squeaky and with a poor mattress which i did mention to reception who had it... More 

Helpful?
Thank Andy24658977
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Andy Thank you for taking the time to post your review following your recent stay with us. Your comments about your room are noted and we are planning a full refurbishment in the near future. Your concerns about the cleanliness have been addressed with our housekeeping staff. We are delighted that you enjoyed our restaurant and that our staff... More 

Bangor
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed October 25, 2015

My family stayed here on the eve of a family wedding. The rooms were a good size and they made a cot up for us which was a great help. The breakfast was brilliant and most of the staff really friendly. The guy on reception when we arrived left a lot to be desired though! I was carrying my baby... More 

Helpful?
Thank oOmaundOo
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Guest Please accept my most sincere apologies that your first impression of us was unfavourable. I have spoken to the member of staff concerned and have shown him your comments. Apart from this it is good to know that other aspects of your stay were so positive and we appreciate that you took the time to post your review.... More 

Surrey
Level Contributor
180 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed September 30, 2015

A lovely comfortable room. The restaurant was very good in the conservatory for dinner and breakfast. Good choice on the menu. Had a problem finding the hotel, got stuck in traffic along the Millgate, but it is very central to Newark.Would stay again if in the area.

Helpful?
Thank Jackie M
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Jackie Your kind review following you recent stay with us is much appreciated. We are delighted that you found your room comfortable and enjoyed the meals you had with us. We appreciated that the traffic in Newark can be horrendous at times - sadly this is out of our control! We look forward to seeing you again Kind regards... More 

Preston, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 15, 2015

Only stayed one night,fab room,staff brilliant,good food,comfy bed ,where do I stop?will go back again,very near to the centre of Newark,at this time of year the hotel seems to be quiet,but if this is what you want,this is the hotel for you

Helpful?
Thank Susan F
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Susan Thank you for writing such a nice review following your recent stay with us. We are delighted that you found our accommodation comfortable and our local attractions within easy access. We look forward to seeing you again Kind regards S Bilton More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 9, 2015

We were greeted by a man who was less than welcoming and looked upon our arrival as inconvenience more than anything. We had booked a triple room for myself, husband and young daughter and were very surprised to see three single beds in the room! Triples have always been a double and a single. We would not have booked this... More 

Helpful?
1 Thank Paula L
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Paula Having read your review following your recent stay, I feel that a written full response is not appropriate in this case. I would very much appreciate a call from you so that we can discuss this more fully. In the meantime please accept my most sincere apologies for your disappointment. I have spoken to the staff concerned and,... More 

North Lincolnshire, UK
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 6, 2015

We stayed at Millgate House after visiting Eden Hall for the day and deciding to spend the night in Newark. It is a good value, clean, friendly hotel. The rooms are a little dates but the bed was comfy and it was very clean. Breakfast was superb and all the staff were friendly and welcoming. The location is great as... More 

Helpful?
Thank Neewells10
russmac1, Manager at Millgate House Hotel, responded to this review

Dear Guest Thank you for taking the time to post your review. It is good to receive such a positive response. Regarding the rooms, we have planned a full refurbishment of the Hotel in the near future. Regards S Bilton More 

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