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Turi Beach Resort

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Jl. Hang Lekiu, Nongsa, Riau Islands Province 29465, Indonesia
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Turi Beach Resort
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966 Reviews from our TripAdvisor Community

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Yokohama, Japan
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 7, 2015 via mobile

This is one of the high end resorts in Batam, Indonesia but felt more like a 3 star resort. The beach wasn't worth spending time on so I spent the afternoon sitting by the pool. That would have been nice and relaxing except for the groups of tourists arriving on buses every 30 minutes to walk through the hotel to... More 

Helpful?
Thank Rob H
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear Rob H Greeting from Turi Beach Resort Thank you for your constructive feedback on TripAdvisor.I apologise for the discrepancies in our attention to detail, points are taken on some area mentioned for our improvement. I hope you do return to stay in the future, when improvements will be evident Once again, thank you for your caring share and we... More 

Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 23, 2015

Took a chance and went to Batam for CNY. Was pleasantly surprised with the friendly and efficient welcome from the hotel staff and the lovely spacious refurbished rooms with comfortable beds. On closer inspection the rest of the hotel was tired and dirty and there was a lot of litter and broken glass on the beach and surrounding areas. The... More 

Helpful?
1 Thank aescbs
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear aescbs Greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. It is our pleasure when knowing your recognition about friendly and efficient welcome from the hotel staff and the lovely spacious refurbished rooms with comfortable beds I apologise for the discrepancies in our... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 23, 2015 via mobile

Been there for a short getaway 3D2N ! Upon reaching the Batam Terminal someone from the hotel will guide u to the resort via shutter bus - good service ! 1) But upon reaching the resort nightmare has come, check in is at 2pm but was delayed to 235pm !! And worst still, late checked-in and the staff given as... More 

Helpful?
1 Thank Eng O
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear Eng O Greetings from Turi Beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. Please accept my sincere apologies for all the inconvenience caused during your stay. I would appreciate if you could email me direct your stay experience so i can provide you with a... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed February 21, 2015

From the moment we arrived till we hopped on the (sardine-packed) good-bye bus, our family of 25 were welcomed with friendly and lovely service. The most memorable experiences include the Chinese New Year dinner facing the sea, where we were offered to join the performers on stage and had our own concert like never before, whole day at the beach... More 

Helpful?
Thank Amrun H
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear Mr. Amrun H Greetings from Turi beach Resort! Thank you very much for your support and review about your experience at Turi Beach Resort, your feedback is very much appreciated. We are pleased to read you had a wonderful experience and enjoyed your stay with us during CNY break. On behalf of Turi Beach Resort team, we all look... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

We came in a group of 25 - family members ranging from young kids to grannies in their late 70s and 80s. The hotel was very accommodating . The moment they knew of our profile, they let the 2 grannies have the room nearest to the lift lobby . This was important as the resort is not your usual hotel... More 

Helpful?
2 Thank ahmadnizam67
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear Mr.ahmadnizam67 Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your continue support, loyalty and review about your experience at Turi Beach Resort, your feedback is very much appreciated. I am delighted to read that you and your loved one had a wonderful experience and enjoyed your stay with us during CNY break. On... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 21, 2015

Stayed at the resort during the first week of February. The room was ok. It was big enough and there's a balcony. Our only complaint was we were given a room located pretty far from the main reception area. We chose the beach view room. It wasn't exactly a view but ok. The pool view room seems like a better... More 

Helpful?
2 Thank notahomie
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear notahomie Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. It is our pleasure when knowing your recognition about room, staffs, helpful reception, etc. I apologise for the discrepancies in our attention to detail, points are taken on some... More 

Singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 21, 2015

First of all, the staff here are really friendly and tried to make all visitors feel welcome, even during times when they were obviously short-handed. They could be seen rushing about in the Taming Sari restaurant (esp during breakfast time) and at the lobby because most guests arrived at the same time via the ferry at Nongsapura and had to... More 

Helpful?
3 Thank worldangel83
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear worldangel83 Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. On behalf of Turi Beach Resort team. We all look forward to having you and your loved one back with us soon. Best regards Sumantri Endang General Manager More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed February 17, 2015 via mobile

This is my second stay in Turi beach resort. We got the room at Tirta wing side. The room is great with the great sea view and exactly in front of swimming pool. The staffs at the reception are helpful. I was amazed by the amazing wifi speed which is significantly faster compared to last year. There are a few... More 

Helpful?
Thank Philip K
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear Philip K Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your continue support, loyalty and review about your experience at Turi Beach Resort, your feedback is very much appreciated.I am delighted to read that you and your friend enjoyed your time with us. Point is taken on restaurant service for our improvement for... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed February 17, 2015

Very good first impression of the resort as we got out of the shuttle and were greeted by the friendly hotel staff with a rather charming view around the reception area. I was really surprised when we walked into our Tirta twin bed room for the first time. The room was much bigger than expected fitted with two super single... More 

Helpful?
Thank Gavlets
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear Gavlets Sea, sun and nature greetings from Turi beach Resort! Thank you for your review about your experience at Turi Beach Resort, it is very much appreciated. I am delighted to read that you and your love one enjoyed your time with us during your valentine weekend On behalf of Turi Beach Resort team. We all look forward to... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 16, 2015 via mobile

We thought at the price we paid for is worth. But i seriously doubt that it is wortj for the money and our time. 1. Upon checking in. Room was fine but lotssa of insects and lizard. I was lying on my bed to relax and smell a strong pungent of blood + steel. ( no i am not having... More 

Helpful?
3 Thank Wendy A
Sumantri E, General Manager at Turi Beach Resort, responded to this review

Dear Wendy Greetings from Turi Beach Resort! Thank you for your review about your experience at Turi Beach Resort, it is very much appreciated It was indeed a pleasure to have you stay with us recently. However, it is with great concern that I have recently learnt of the shortcomings your stay that did not live up to your expectations... More 

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Freeform Lagoon Pool (31)
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Riani Deluxe Room (56)
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