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Batam View Beach Resort

Jalan Hang Lekir, Nongsa, Nongsa, Riau Islands Province 29432, Indonesia
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Batam View Beach Resort
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Batam View Beach Resort
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247 reviews from our community

Traveler rating
    48
    103
    61
    16
    19
See reviews for
50
76
5
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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    (247)
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    (55)
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    (63)
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Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

WS impressed when arrive at the port. After using the swimming pool and asked towls, whole impression was so bad. They don't have enough towls for guests to us. You have to wait for one hour to check if you are luck to have towls to use after swimming. My kids were using the swimming pool, staff told me no... More 

Was this review helpful? Yes 3
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

Dear Lucy, Thank you for choosing Batam View Beach Resort during your recent vacations. I am glad you were impressed with our concierge services upon arrival and we are indeed glad you have notice. As for the shortage of pool towels during your stay which i would like to apologize as this incident should not occurred as our resort has... More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Planned too late for May 1 holidays. All resorts in and around Singapore, from Southern Malaysia to Indonesia were fully booked except here. We now know why. We are paying Phuket prices for poor food, accommodations, beach and service. Their beach is disgusting dirty w litter everywhere. They ran out of food each meal whether buffet or a la carte.... More 

Was this review helpful? Yes 1
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

Hi Tico, First and foremost thank you for staying with us recently and taking your effort for bringing this review to my attention. Yes indeed long weekend all the resorts including Batam View Beach Resort were fully booked over the weekend. I have taken notes your review and if possible you could drop me an email gm@batamview.com to highlight the... More 

Travelers are raving about these Nongsa hotels

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Batam is such a beautiful and charming island. The resort and the private beach is very seclusive and quite relaxing. Great for amazing pictures. The staff are amazing! Very kind and accommodating. Efraim even went out of his way and got my visa for me. Thanks again!

Was this review helpful? Yes
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

HI Tracie H, Great to hear that you have enjoyed your stay at Batam View Beach Resort, Batam Island Indonesia. Thanks for review and it certainly boast and motivated my service team. I have taken note your compliments to one of our service team Efrain (concierge). I am looking forward to your return to Batam island and once again thank... More 

Cape Town Central, South Africa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 18, 2015

We chose to stay at Batam to end of a busy holiday in Singapore. Was looking for a place where we could just relax and unwind. This hotel was perfect for this. Initially I was disappointed when I got to the room. The room itself was clean and spacious, but the bathroom was really mouldy! However, it was clean...so I... More 

Was this review helpful? Yes 2
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

hi there Sunvalley2014, it was great to see your review and I would like to thank you for choosing Batam View Beach Resort for your recent holidays. Your compliments and review will certainly help us to improve and upkeep our standard of services. Once again thank you and look forward to welcome you here again at Batam View Beach Resort,... More 

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2015

Stayed for 3 days and 2 nights in this wonderful hotel away from Singapore. The staff are so friendly, starting from the seaport staff to front desk and all restaurants staff. Check in and check out process are smooth and Ms. Lina assisted me in a super friendly and her smile makes us feel so welcome. Eventhough not all staff... More 

Was this review helpful? Yes 1
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

hi there Chewee1126! greetings from Batam View Beach Resort. First and foremost I am glad you had a wonderful time during your recent stay with us. Your compliments towards our Concierge services at the terminal and overall services will motivate our team to serve better. Thank you for highlighting our cook behind the egg counter station and we will definitely... More 

Singapore, Singapore
Top Contributor
74 reviews 74 reviews
21 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed March 20, 2015

Our group of golfing friends stayed at Batam View Resort for 2 nights. We were delighted with the courteous service and smiling faces of the staff from arrival at the Nongsa Ferry terminal to ur departure. The transfers to the 2 nearby golf courses were well taken care including our golf bags. The rooms were well kept & cleaned with... More 

Was this review helpful? Yes 3
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

Dear Mr Matthew, Raymond Lum and friends, first and foremost thank you for reviews and inspire words towards our services and team. i am truly glad we met your expectations for the food we served and most important you and friends had an enjoyable stay with us. I will conveyed your message and compliments words to my team. Stay tune... More 

Singapore
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 15, 2015

Its my third stay in Batam View Resort. Visited in late Feb. As experienced before, arriving at the ferry terminal was easy as the staff will do everything for you. We arrived around 12pm and due to the low season (as well as a weekday) we got the room straight away which was nice. Noticed that there were some renovations... More 

Was this review helpful? Yes 1
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

Hi Joy! thank you for staying with us recently and I do hope you have an enjoyable stay here at Batam View Beach Resort. I am indeed glad you have noticed our swift check in from the terminal point arrival till our resort. Yes we are in the process of upgrading and adding more facilities over the time ie; our... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 9, 2015

About the hotel room Been many times spent weekend with my family here.Room space is okay.good size swimming pool for adult and children. Both wings have great view either sea or pool view. The villa on the water... A perfect choice for honeymooner..or if you like quite place to relax with your spouse or family. Location seperated from the hotel... More 

Was this review helpful? Yes 1
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

Hi there FiveV, thanks for your positive reviews and I am glad you have enjoyable stay with us. Your good reviews will certainly boost the confident of the market. We are continuously upgrading the entire resort from building to interior and resort facilities. Once again thank you and hope to see you here soon. Regards Anddy Fong More 

Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 7, 2015

Hi all, The hotel is kind a old, the room is old, nothing special about the room. The towel looks so old, wonder when was the last time they order the new towel. On the positive side, the staff are really nice. I got welcome drink right at the receptionist, small thing but i seldom receive this kind of reception.... More 

Was this review helpful? Yes
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

Dear Gidung! First and foremost I would like to thank you for bringing up your review to my attention and certainly receiving old towels is not our standard. We have recently purchased new towels for all guestrooms and the old ones we have discarded. Also thanks for compliments our staff service and we will continue to uphold our standard all... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 5, 2015

Indeed we felt home, the warmth and gestures extended. Always at their best smile irregardless the Front Desk, Pool Bar, Lounge, Maintenance, individually they are very well mannered. Hotel location is very far away from the city, not convenient and no shuttle bus service provided. But value for money for staff service that can never be copied. Good job!

Was this review helpful? Yes 2
Andy123_GM, General Manager at Batam View Beach Resort, responded to this review

Dear Fernandez, a big thank you for your lovely reviews during your your stay here at Batam View Beach Resort. I will thank my team members for lifted up the services and I am looking forward to receive you again here at Batam View. The Batam City centre is actually 30 minute away from our resort. Yes indeed our shuttle... More 

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