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HARRIS Resort Batam Waterfront

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Jl. KH. Ahmad Dahlan | Marina Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
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20% off room rate
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1 room 1 guest
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HARRIS Resort Batam Waterfront
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991 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Vietnamese first
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English first
  • All months
    (991)
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    (267)
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    (270)
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Singapore, Singapore
1 review
3 of 5 stars Reviewed 1 week ago

Pros: Friendly & super helpful staff. Activities to keep kids entertained. Good for family getaway. Yummy local fare, pizza is pretty good too. Cons: Staff are not familiar with their own promos and operating hours of bowling centre. Had to remind front desk for my 50000 rupiah voucher & "special gift from Batam" which are part of my 'All Inclusive... More 

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General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest 07KC, Thank you for sharing your experience during your stay in HARRIS Resort Waterfront Batam. We highly appreciate that you take your time to share your comment. Your constructive comments are most valuable for our improvement. Please accept our sincerest apologies for the unhelpful explanation regarding to the detail of our hotel by our front desk staff.... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed (2 adults ) there for a night in April 2014 and enjoyed it thoroughly. We booked a pool view room on high floor, which was very clean and comfortable. Cabana rooms are like chalet but outside view is not so nice. Their shuttle service to ferry /city, SPA, saloon,lots of games, pool and restaurants are nice.Nice enough to... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed @ this resort last Oct.2014 and all i can say is that my stay here is superb. I like how they did to our room, they do exactly what i requested to them. And they are very prompt in replying to all my emails . Will definitely stay here again. Will recommend this to our friends as well. 😇

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Singapore, Singapore
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

OUTSTANDING, from the communications of the reservations team, to the farewell, an experience that cannot be highly enough recommended. BANG FOR BUCK..... you get X2 what you expect for that price. great hotel, wonderful team building, good food, wonderful service, every element of the stay was EXCELLENT. Having experienced many such events. this was by far the most enjoyable. The... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Book their honeymoon package as it looks attractive and i dont regret a single bit. From the moment we board de shuttle bus de driver was very friendly. Check in was by meli...very sweet and very polite staff. The room was a cabana room spacious and comfortable,the decoration was so sweet with flowers and swan. We had candle light dinner... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It have been a number of years since we last visit Harris Hotel Waterfront, Batam. When we arrived, we were surprised by the new facelift in the Hotel. The staff were friendly and helpful, that made us extend our stay. The breakfast were great, freshly brewed coffee, fresh fruit juices etc. more....the in-house beefsteak is the best we tasted in... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

2 adult and 1 toddler (3 yrs old) Went during long Weekend Sg 50. We dont get room for the first few night so we sleep at nagoya area. We emailed them and they help us arrange to go to their Resort by bus in the morning. $5 per pax But end up using cab to go there. Waiting for... More 

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest ShantyChandra, Thank you very much for sharing your experince during stay at HARRIS Resort Waterfront Batam. Please accept our deepest apologies if you had any unpleasant experience during your stay in our resort. We have discussed and investigated with our team regarding the problem of queuing at check-in and our room condition. Long wait for check-in is... More 

Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here for 2 nights, staffs are super duper helpful. :) we were staying in carbana room which is a bit like a chalet, so far so good. of coz it would be really great to refurbish the room facilities to give a new look. noticed a lot of fun: very cool pool, 4-wheeler, bowling (though we couldn't visit it... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Its was one of our family best experience at a resort in Batam. Harris Waterfront resort has very good facilities and also their staffs are very attentive and will adhere to your request promptly. They are always around the corner looking out when you need help and guide you. Will make harris as my top choice in batam. Will be... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was my 2nd time to this resort. After our 1st time 4-5 years ago, my hubby and I had raved about it to everyone. Now, we may not go back again. The outstanding things in the past were the staff's service attitude and pizza. We had left Batam dreaming to go back one day for the pizza. Now, the... More 

Was this review helpful? Yes 1
General Manager H, General Manager at HARRIS Resort Batam Waterfront, responded to this review

Dear Valued Guest VivienOoi, Thank you for taking the time to review your stay at HARRIS Resort Waterfront Batam and especially comments coming from you having stayed with for 2nd times. We are deeply troubled by this unfortunate incident you had during your stay at our resort. Please accept our sincerest apologies for the inconvenience caused. We take pride in... More 

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