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Holiday Inn Resort Batam

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Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
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Holiday Inn Resort Batam
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Holiday Inn Resort Batam
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522 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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    (128)
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There are newer reviews for Holiday Inn Resort Batam
See the most recent reviews
Singapore, Singapore
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 6, 2013

In fact, this was the first time for me and my hubby visiting Batam. We decided to hunt for a neat and affordable 2D1N package to Batam as a quick weekend getaway. Thus, after much exploring around the travel webbies, we choose Holiday Inn Batam since I read largely positive reviews on Tripadvisor. The trip from Singapore to Batam was... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful and very detailed feedback which we are glad to share with the team. As you mentioned although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced our bedding concept which is one of the hallmarks... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 24, 2013

a nice value for money place to laze by the poolside. if u are looking for a hotel with a sandy beachfront, this is not the one hotel is located in a corner of the island. in case u are bored, hotel has free shuttle to nagoya hill for some shopping and massage. wish they have more shuttle trips on... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our hotel during your visit to Batam and the time you took to give us you valuable feedback. Although you might have expected a beach we are pleased with your comments regarding our services, especially the room size and bed comfort. Please be assured that your comments have been shared already with the team. Once... More 

Singapore
Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed January 21, 2013

The first time I stayed here was in 2007 and since then I didn't even look at other hotels in Batam. I've been coming back to Holiday Inn Batam every year for a spa getaway and last year was the most frequent. 3 times! I have tried other spa but nothing could beat Tea Tree Spa here. Engaging the same... More 

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during all your visits in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all our services which our Tea Tree Spa is offering. Here we are working on several new promotions... More 

Semarang, Indonesia
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed January 20, 2013

Stayed at Holiday Inn Resort Batam for 2 nights in a 2-bedroom suite. Upon check-in to the rooms, I was pleasantly surprised that it is more like a mini apartment rather than a hotel room. The room consists of a living room with sofas, a dining area, a balcony and two bedrooms. It is really spacious for 3 adults occupancy.... More 

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced our comprehensive Food & Beverage options. Thank you as well for sharing... More 

London, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 19, 2013 via mobile

I spent a weekend after visiting friends in Singapore. The pool resort in the middle of the hotel is amazing. I am a priority club member and my room was upgraded to a suite. We attempted to travel around batam which was disappointing. I wish i stayed inside the hotel resort longer. Room rates are very affordable. Perfect for a... More 

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As one of our valuable Priority Club members obviously it gives us a great honour to be compared with other IHG hotels. We are looking forward welcoming you again in our Holiday Inn Resort Batam and hope that the next time you can even... More 

Singapore
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 13, 2013

Had a 2D1N stay with my boyfriend and it was more than perfect! The resort looks amazing and the staff there are very polite and friendly. They can speak simple english and that was good enough. We had a poolview bedroom suite and it was beautiful. I requested for a change of my spa time and it was done for... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the great feedback which we are glad to share with the entire team. We are also happy to hear that our Tea Tree Spa service met your expectations and and our restaurants have contributed to your relaxed stay. Please be assured that we are already taking a... More 

Glasgow, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 11, 2013

Stayed here for only 1 night, wish it had been many more. The resort is stunning and the staff are very helpful and polite. We had the BBQ buffet on the night we arrived which was delicious. The buffet breakfast in the morning was also fabulous. Our room was much larger than we had expected and was very grand. Everything... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team especially in the beginning of a new year. We are pleased that you experienced the BBQ dinner and also our new mattresses which you can find now across all refurbished Holiday Inns. It will be our pleasure to welcome you again in our Holiday... More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 10, 2013

We have tried several hotels/resorts in Batam and always end up returning to Holiday Inn. The resort is approximately 5 min drive from the waterfront ferry terminal. Experiences at this hotel have always been consistently good. The staff are friendly and attentive. The bedroom suite is spacious and clean. They offer complimentary shuttle service (to and fro) the town, but... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you experienced our famous Tea Tree Spa where we are currently working on several new... More 

Birmingham
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 6, 2013

From being met at the Waterfront City by the hotel minibus, to being greeted with fruit juice at the check-in desk, to hitting my room took about 15mins. The staff were all extremely polite and attentive. From there it was a simple matter of booking my spa treatment and then stretching out by the pool until dinner time. It's a... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, first of all a Happy New Year and all the best for 2013. Thank you as well for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all services our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2013 via mobile

Check in by FOA lady = WIKE.fast,friendly & attentive. Room service = food is nice & delivery was fast Swimming pool = huge & nice view Thai restaurant = food is good but price a bit expensive Lastly.... Sports bar to quiet maybe sound system not good enough.staff refuse to give plain ice water even when u order drinks there.only... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, first of all a Happy New Year and thank you for this wonderful feedback which we are glad to share with the team and the individuals in particular. We also appreciate your comments regarding the ice water and unfortunately the tap water in Batam is not recommended for drinking. That is why we are not offering it. It... More 

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