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All 2 Sekupang hotels

Holiday Inn Resort Batam

3.5 of 5 Hotel   |   Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
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Ranked #1 of 2 Hotels in Sekupang
A recent review
4 of 5 stars Reviewed January 3, 2013
Ryan L Singapore, Singapore
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422 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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There are newer reviews for Holiday Inn Resort Batam
See the most recent reviews
Singapore, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 3, 2013

Year was 2000 when i was there and get a 2 room suite. With a kid which is barely a years old. Bring back the memories to my kids with not much changes when we went @ the day before New year eve.The food and the rooms is very reasonable(best to book online).The staff are polite and the necessities are... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, first of all a Happy New Year and for being a patron of our hotel. Thank you very much for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We also appreciate your comments regarding the security, so that we can adjust all our security measures... More

Netherlands
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 28, 2012

We used to come a lot to this resort for long weekends, at least a few times a year. After a break of 3 to 4 years, we returned for the first time again in October 2012. Initially, we were afraid that the resort and facilities may have deteriorated but we were pleasantly surprised to see that it hasn't really... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced the BBQ dinner and you might be pleased to hear that we... More

Singapore
Top Contributor
73 reviews 73 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 23, 2012

We have stayed in this hotel 5-6 times before. Each time, we are happy. While it it a little far from most amenities, there is a free shuttle, so do book early as it fills up quite fast. Maybe the hotel can consider having it more regularly so that we can have more things to do? We had a two-... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city center a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced our Kids Stay and Eat Free program as this is one of... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2012

Travelled with my daughter when she was 13 months old. We had a wonderful stay during that 4D3N. The room is big enough for my girl to run about. Free shuttle to Nogoya Hill, but sadly because it was Chinese New Year period, many shops are not open. Planning to stay again during next year Chinese New Year again.

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your nice comments. Please be assured that these have been shared already with the team. If we can be again of any assistance with your booking for the upcoming Chinese New Year please do not hesitate to contact us. We are looking forward welcoming you back. Stay Relaxed! Frank Schoenherr General Manager More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2012 via mobile

Booked in on wednesday at 2pm,we reached there around 11.30 am, and had to wait till 2pm for our rooms to be ready, and while waiting , we went to the games room and there is a billard, xbox 360, kinect, computer with internet, chess and so on. Cool!! We were served orange juice when we reached the lobby, and... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all services our Tea Tree Spa is offering. Here we are working on several new promotions to come out... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 11, 2012 via mobile

Stayed 2 nights from 7 to 9 Dec with hubby and my 5yr old child . Very delighted with the overall excellent service and experience. The room was clean and we had a fantastic view of the pool on the 10th floor. 1. Hotel provide 2 way transfer to Sekupang Terminal, free shuttle service (2 way) to Nagoya and Batam... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. We hope the next time you come you will find time again to take advantage of all services our Tea Tree Spa is offering. Here we are working on several new promotions to come out... More

singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 10, 2012

stayed at holiday inn batam over the weekends and am extremely delighted with the whole experience: 1) round trip free shuttle between the hotel and nagoya hill shopping centre 2) tasty free breakfast 3) nice pool for swimming and sun tanning 4) free transfer from sekupang terminal to the hotel upon arrival and receptionists helped us booked the return ferry... More

Was this review helpful? Yes 5
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the wonderful feedback which we are glad to share with our team. In our continuous efforts to further improve our services we are always happy to receive such excellent feedback. We hope to welcome you back very soon. Stay Relaxed! Frank Schoenherr General Manager More

Singapore, Singapore
Contributor
13 reviews 13 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 10, 2012

An overall very good experience at Holiday Inn Batam. It started off with a little bit of frustrations as the shuttle did not pick us up on schedule although it was confirmed by the hotel. Had to wait for about an hour from arrival to pick up for the shuttle. Manager on duty (Maya) was really apologetic and did all... More

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team and especially with Maya. I am also apologizing for the inconveniences during the pickup. We are pleased that you also experienced our signature drink in Terrace Cafe. For 2013 we will come out with some more special drinks which can be enjoyed at the... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 4, 2012 via mobile

Nice hotel but a little out of the way from the city. Stayed 2 nights. We managed to get a contact for transport which brought us around Batam Island for Rp550,000, so shopping was a breeze on 2nd day. The final day was spent in the resort. Best thing is that the hotel upgraded us which allowed us to hv... More

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for choosing our resort during your visit in Batam and the valuable feedback which we are glad to share with our team. We are also happy to hear that our Tea Tree Spa service and the Kids activities met your expectations and have contributed to your relaxed stay. We hope to welcome you back soon. Stay Relaxed!... More

Jakarta, Indonesia
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 4, 2012

It's a long way from anywhere... hope that that suits you. (Minimum 45mins from the airport and 20 mins from the city centre.) Staff are less than efficient and don't seem to be able to cope with less than normal guest numbers so I'd hate to see what Fridays and weekends are like. The room allocated to me was spacious... More

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for giving us your feedback which we have discussed with our team. As we are a resort and not a city hotel our location is not in a city centre and also has not been advertised as such. Majority of our guests are choosing our hotel as a Get Away from the city and to enjoy the... More

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Additional Information about Holiday Inn Resort Batam

Address: Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
Phone Number:
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Sekupang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn

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