We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Resort Batam

Hotel website
Hotel deals
Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Resort Batam
Professional photos View all
Browse nearby
Holiday Inn Resort Batam
Add Photo Write a Review

509 Reviews from our TripAdvisor Community

Traveler rating
    112
    248
    100
    31
    18
See reviews for
156
111
19
58
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Any
English first
  • All months
    (509)
  • Mar-May only
    (128)
  • Jun-Aug only
    (141)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (123)
All months
There are newer reviews for Holiday Inn Resort Batam
See the most recent reviews
Perth Australia
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 16, 2013

Having just stayed one night on business it probably clouded my judgement. Its not too far from the ferry from the World Trade Centre in Singapore. A taxi to the hotel only takes 15 minutes at the most. Its a large dominant hotel on its own close to the inlet. Very popular with week end visitors from Singapore and expat... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for your great comments about our wonderful resort. Indeed a lot of guests are commending on our room size as even the standard rooms are bigger than usual ones. The majority of our rooms are suites though to suit especially family stays over the weekends. Please apologize the inconvenience with the premium as apparently... More 

Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed October 9, 2013

Our stay was some time back but could still recall... We booked a one night stay at the 1 bedroom suite. The room is huge, with a separate living room and pantry. The room looks old though. The hotel location is just 5 mins from the nearest jetty, but far from Batam Centre. The hotel, however, provide transport services which... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for taking the time to post your review. We are currently in the planning stage for a soft refurbishment so that you will experience a new product in the near future. Especially we are happy that you have enjoyed our various family and fun facilities. We hope to welcome you back very soon. Stay... More 

Singapore, Singapore
Level Contributor
138 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed October 6, 2013

I booked 4 rooms at the Holiday Inn Batam for a family getaway during the recent Hari Raya holidays. It took forever to check-in and the elevator buttons were broken but nobody came to fix it despite severals calls to the frontdesk. Meals took forever to arrive and service was off. Oh, and housekeeping seemed to be missing or very... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for taking the time to post your review. Yes indeed it has been a very busy Hari Raya weekend and we apologize for the inconveniences caused during that stay. However also reading through the other comments for that weekend I believe the team did a tremendous job in satisfying all guest needs. Please be... More 

1 review
4 of 5 stars Reviewed October 3, 2013

As a wheelchair user and travelling with s 1 year old baby, the hotel was very accommodating. The room was specious, clean with a baby cot. The staff were so helpful and friendly.... Smiles all around. It felt like we were at home. Very nice place to relax, lovely clean swimming pool which our 1 year didn't want to keep... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for that great review which I am glad to share with the entire team on a Monday morning. A great start for another week of new guests in our wonderful resort. Especially I am pleased that your baby felt in love with this place. Holiday Inn is known for the Kids Stay & Eat... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 25, 2013

It was a weekend getaway for both myself and my husband, joined later by several other family members. Tea Tree Spa was the highlight of our stay. The Balinese setting was serene and the massage treatments were amazingly indulgent. It must be the slow season as the hotel was extremely quiet but we were happy to have the pools all... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for your nice comments. We are happy that our hotel could provide you with a relaxed place "away from all the hustle and bustle". Please be ensured that your review has been shared already with the team and in particular with our Tea Tree Spa and Terrace Cafe. The entire team is looking forward... More 

singapore
Level Contributor
138 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed September 21, 2013 via mobile

Booked late, arrived early & was picked up, 20 mins drive to hotel from Sekupang Friendly driver, checked in was a bit slow but managed to get a room at 12 Booked the 2pm shuttle to Nagoya mall, had lunch at the hotel cafe & was good w/nasi Bakar, Ayam penyet Room size was huge & clean, more like a... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for posting your review and the excellent comment, especially about our driver. A lot of guests are commending on the "oasis" feeling when staying with us, as it gives them a great place to relax. We are looking forward welcoming you back for your next "getting far away" in the near future. Stay Relaxed!... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 20, 2013

this is the first time i and my little daughter stay in this resort. and this is the first time we like and fall in love with hotel. because we never feel that we stay in the hotel,we feel like we stay in our own house. all the staff so friendly and holiday inn resort batam also give us free... More 

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, sunny greetings from your "loved" place. Thank you so much for posting this wonderful review which has been shared with the entire team. Especially we are delighted that our "Welcome Home" mission was accomplished for your stay. Our hotel is serving for many long staying guests where it is important to provide a "home feeling" as much as... More 

Hong Kong, China
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed September 9, 2013

Since my previous review on 2010, I’ve revisited this property multiple times. I think It is time for an updated review for this property. As recent as last week, I was there again… lured by their great massage offered by Tea Tree Spa. I am very pleased to report that they did not disappoint. The whole experience is smooth and... More 

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for being a patron of our hotel. It is always a pleasure to read postings which are showing the improvements throughout the last years. Especially we are pleased with your comments about our award winning Tea Tree Spa. Also here we are working currently on some new promotions which are coming out very soon.... More 

K L
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 9, 2013

We took the MRT to Harbourfront, Singapore. It was about 45 mins ferry ride to Batam ferry Terminal. On arrival, the Hotel Shuttle bus was there to pick us to the Hotel. The Holiday Inn is just a short distance from the ferry terminal. We were greeted by a team of friendly staff who made us very welcome. We went... More 

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you so much for your review and we are pleased that you found your place to relax. Especially thanks for the F&B as well as Children facility comments as we are working here on further enhancements for the future. Please be assured that your comments have been shared with the entire team and we are looking forward... More 

Sunny Singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 5, 2013

I cannot stop sharing about the goodness of Holiday Inn Batam, whether with friends or here at Tripadvisor. I have been back to the hotel for my spa treatments and once again, I chose to stay during an off-peak period. Right decision! Husband and I were treated so well yet again, and we had the pool and gym and the... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for being such a great patron of our resort. Your comments and feedback have been shared with the entire team and in particular with the Spa and Akatonbo colleagues. We will make sure that for your next visit we introduce you even more interesting relaxing services of our hotel to make it once again... More 

Questions? Get answers from hotel staff and past guests. Ask a question

557 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (465)
Viewed
Pool/beach area (66)
Viewed
Room/suite (113)
Viewed
Family/play areas (6)
Viewed
Bathroom (16)
Viewed
View from room (14)
Viewed
Dining (34)
Viewed
Hotel & grounds (114)
Viewed
Business center/function rooms (1)
Viewed
0:31
Videos (1)
Viewed
Other (100)

Management photos: Courtesy of the property manager

Viewed
All management photos (92)
Viewed
Room/suite (22)
Viewed
Dining (20)
Viewed
Hotel & grounds (28)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (2)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay