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Holiday Inn Resort Batam

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Waterfront City, Sekupang, Riau Islands Province 29422, Indonesia
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Holiday Inn Resort Batam
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Holiday Inn Resort Batam
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478 reviews from our community

Traveler rating
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    231
    93
    29
    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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There are newer reviews for Holiday Inn Resort Batam
See the most recent reviews
1 review
5 of 5 stars Reviewed July 31, 2013

Thanks for all....been there to take small break from daily work schedule worth of going nice to relax...special thanks to fairly who made our trip more awsome by upgrading us to suite.....concierge guy who drop us to ferry terminal with his special attention. ...food to good tried indian food was awsome ..waiting for next trip to visit again....excellent

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, the team and I are pleased to hear that you had found a "very nice place for relaxing". Thank you very much for giving us your feedback and comments. Please be assured that these have been shared already with the team in particular Firly and the Concierge Team. We are looking forward welcoming you back very soon. Stay... More 

Melbourne, Australia
Top Contributor
122 reviews 122 reviews
56 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed July 30, 2013

Stayed here 2 nights on a weekend getaway from Singapore. Short boat trip over. Hotel is about 20 mins drive from the port - with free shuttle bus. Hotel is nice. Clean, safe, good food etc. Can't complain about that. Pool is nice, but water a little cold. Breakfast was ok. Big queue on Sunday morning and the hotel wasn't... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thanks for this wonderful feedback which we are glad to share with the team. As you mentioned although we are not located in the city centre a lot of guests are commending the resort feeling while staying with us. We are pleased that you also experienced our Teppanyaki restaurant Akatonbo and have enjoyed the Set Dinner. Thank you... More 

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 30, 2013

Dearest Holiday Inn, Thank you for creating a once in a life time memory that I will never forget. You got a grand entrance which clearly shows your fine establishment. But behind this grandeur, lies a bedlam. I unknowingly entered into your realm , and was shocked beyond words. My one bed room suite which I paid a lot for... More 

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, please accept my sincere apology for the inconveniences during your recent stay with us. Obviously not the kind of experience you are expecting when staying with us, especially when you also read all these positive reviews prior the travel. I would be pleased if you can send me via email to frank.schoenherr@ihg.com your telephone number so that I... More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 29, 2013

Lovely stay here. The room was very clean with lots of unexpected extras for the money! There was a very large flatscreen tv with a comfy sofa to watch it from. The bed was luscious and soft and i had a great nights sleep! The food and drink was very reasonably priced and all the food and drink i had... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you for taking the time to give us this excellent review. We are happy that you have enjoyed your stay and could relax from "the hustle and bustle of Singapore". The team and I would be pleased to welcome you back in the near future. Stay Relaxed! Frank Schoenherr General Manager More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed July 28, 2013

Had an extremely enjoyable stay here. Took the earliest ferry from Singapore to Sekupang where we had a free shuttle pick us up. Staff were so nice, helpful and always greeted with a smile. Our hotel room was very spacious and clean though we didn't have the best view from our balcony so we requested to switch rooms to a... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, 10 out of 10 - thank you so much for taking the time to give us this excellent review. We are happy that you have enjoyed your stay. Please let us know in advance when you come back for the next time so that we can provide your with "soft" pillows for a very good sleep. The team... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 26, 2013

I recently stayed here on business, excellent location to harbor front and then my family joined on the weekend, kids loved the pool and the kids eat free promo! I would definitely return, friendly staff, run by the IHG hotel chain so you have peace of mind, and excellent spa and pool!

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, together with the team I am extremely pleased to read your wonderful comments. Especially your feedback about our Kids Stay and Eat Free program which is a global initiative by Holiday Inn. Please let us know in advance when you come back for the next time so that we can arrange one of our Family Suites with DVD... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2013

We were picked up from Skupang when we arrived via the last ferry. Check in was a breeze. As soon as we get into our one bedroom suite, we were super delighted to find it was spacious, clean & "chilled" upon our arrival. Something not even a 5 star hotel would do at times. We can't thank you enough for... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, greetings from your Staycation Heaven. The entire team was very happy to read your comments about our hotel. When you have the details of your return with friends please let us know so that it will be an unforgettable experience again. We are looking forward welcoming you back. Stay Relaxed! Frank Schoenherr General Manager More 

Bintan Island, Indonesia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 16, 2013

If you came to batam for shopping you can not stay here as the location far from city, but if u stay for relax this is recomended hotel.Swiming pool very nice,the room also clean overall i enjoy the lovely barbeque dinner very testy, I paid IDR 900K/couple and it just nice.

Was this review helpful? Yes 2
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much for that nice comment and we are pleased to hear that you have had a relaxed stay. Currently we are upgrading some of our resort facilities so that you next stay shall be even more relaxed. We are looking forward welcoming you back. Stay Relaxed! Frank Schoenherr General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2013

Everything were pretty much up to the Holiday Inn's standard. Thumbs up. My kids enjoyed the kiddy pool & felt sad when it's time to check out. Breakfasts @ Terrace Cafe were enjoyable each morning. In Room dinning/ lunch were swift & prompt. (maxed 40mins as promised) Our Driver, Yen was friendly & treated us like family perhaps partly because... More 

Was this review helpful? Yes
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, thank you very much and Terima Kasih for the excellent feedback. In particular I am pleased to hear that your kids have enjoyed our hotel as Holiday Inn is known for their children friendly facilities. The entire team and especially Yen - your driver - are looking forward welcoming you back very soon. Stay Relaxed! Frank Schoenherr General... More 

Singapore, null, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2013

When my partner and I first arrived, we were quite shocked because the lobby was extremely crowded. There aren't regular couches you'd expect at hotel lobbies, there were round tables (much like in a ballroom) instead. It looked like an extended version of the cafe so that was rather confusing because we didn't know where we were. As our room... More 

Was this review helpful? Yes 1
ResortBatam, General Manager at Holiday Inn Resort Batam, responded to this review

Dear guest, first of all thank you so much for your stay in our beautiful Holiday Inn Resort Batam. Secondly I am touched with your very comprehensive feedback which I am glad to share with the entire team. Although your arrival experience might have not been as expected (we had a big group staying with us, which btw was also... More 

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