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Parklane Motor Lodge

222 Greenlane West, Epsom 1051, New Zealand
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Parklane Motor Lodge
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100 Reviews from our TripAdvisor Community

Traveler rating
    30
    18
    18
    13
    21
See reviews for
28
28
7
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (100)
  • Mar-May only
    (33)
  • Jun-Aug only
    (25)
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There are newer reviews for Parklane Motor Lodge
See the most recent reviews
Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2013

Had to be at Alexandra Park for an event and this was the lodge within a reasonable price. This motor lodge is across the road of Alexandra Park. We booked a twin share studio for the 3 of us. The studio was clean, beds were comfy, shower and toilet were clean. Reception staff were friendly.

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Sophia thank you for letting us know that we are on the right track to ensuring our guests comfort and needs are being taken care of we look forward to seeing you soon in the near future More 

india
Top Contributor
69 reviews 69 reviews
29 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed November 22, 2013

We booked pretty early, got a gr8 rate as we compared with many others, stayed there 3 different times during our 21 day NZ end to end drive holiday. The ladies at the reception were wonderful, the best part of the place, helped with all information we wanted, ensured everything worked and we were comfortable, not that we were demanding.... More 

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Many thanks for taking the time to do a review of our property, the ground floor rooms in the middle of the property are the most sought after as you can sit outside beside the pool area and unwind, many thanks for your continued patronage and we look forward to seeing you again soon More 

Mount Maunganui, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed October 5, 2013

I was booked in for 4 nights and stayed 1. The staff here are fantastic - but that is where this nice little story ends! When I found my room which was a labyrinth in itself, I immediately notice how run down the room was. The couch had a cut that looked like someone had put a knife through it... More 

Was this review helpful? Yes 2
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

We once again apologise as the first room you walked into had not been cleaned due to a miscommunication between desk and housekeeping, and as soon as you notified us of a cockroach problem we had the pest controllers in to spray the units, we were unaware of a cockroach issue until advised by you, I hope that you will... More 

Travelers are raving about these Epsom hotels

nz
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed September 26, 2013

Pre booked a room direct to find when arriving they had change the room from type arranged even though they had confirmed special request by email. I don't like to put establishments down but house keeping beyond par, people in reception nice enough but lots of attention to detail in rooms lacking, such a shame as this could be a... More 

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for taking the time to voice your concerns, we pride ourselves on our customer service and are continuously up skilling our staff in all aspects of our expectations of cleanliness and service for our guests More 

Tauranga, Bay of Plenty, New Zealand
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 15, 2013

To get straight to the point, when you pay $166 for one nights accommodation, you expect to be able to have a hot shower - not so. The room and facilities felt dirty and uncared for, dated and in desperate need of maintenance as it was mouldy, damp and the heater we had on all night during spring. The fridge... More 

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Many thanks Geoff for your review I once again apologise for the shower hot water as it was over the one of our busiest weekends and with every room showering at the same time i had adjusted the hot water temperature but this couldnt be avoided, the yellow dome covering in the bathroom is so the guests above cannot see... More 

Scotland
Contributor
20 reviews 20 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 11, 2013

After a 37 hour total transit time ABZ-LHR-DBX-MEL-AUK this was our first New Zealand terrestrial stopover. We'd decided not to hire a self drive car from the airport based on the tiredness level we expected from the journey and as the hotel is about 16 KM from the airport it is easily and quickly accessible via taxi. Reception and checkin... More 

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for taking the time to give us your feedback, we are currently working towards replacing our spa baths in every unit, we are sorry our motel did not reach your expectations and we can work towards improvements with the help of guests feedback More 

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 3, 2013

I booked for 20 nights and stayed for 19 nights. It was a business trip.This must be one of the coolest motels I have ever visited. It is directly across the road from the Auckland Alexandra Park.The lady at the desk was very helpful. The room was clean, and luxurious. The room roof was partially transparent and excellent day light... More 

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you so much for the great feedback the room you booked was a penthouse spa with the sky-dome roof, these are very popular because of the privacy and the layout of the unit, we look forward to seeing you back again soon, we try to make every guest feel valued as soon as they walk in our doors. More 

Taupo, New Zealand
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 15, 2013

We booked for 4 nights and stayed for 2. This must be one of the noisiest motels we have ever visited caused, we hasten to add, not by any fault of the proprietors but by the antics of other guests directly overhead. At 4.00am after a visit (no doubt to Clubland) the noisy guests returned - high heels clicking on... More 

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you both for being so understanding about this and that we were able to have a laugh about it, I thought the guests would have been embarrassed enough when I went up there the first time, but I guess they were still celebrating maybe after a win on the horses, hopefully we will see you both again and we... More 

Auckland Region, New Zealand
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 18, 2013

Firstly I am not some other motel in competition with this place I am a real person. We booked this motel for a cheap get away in April. We had booked the spa suite for the two of us as it was a special occasion but were unable to use it. The spa bath made a horrible loud noise when... More 

Was this review helpful? Yes
ParklaneMotorLodge, General Manager at Parklane Motor Lodge, responded to this review

Thank you for taking the time to let us know of your concerns, and had we been advised at the time of your stay we would have been happy to have moved you and or discounted your stay, re the single beds this is in fact what is called a super king they are designed so that they can be... More 

Christchurch, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2013

We wanted a place close to the raceway, as my husband was driving at the races...and at a reasonable rate...this place ticked the boxes...It is directly across the road from the race-track.The lady at the desk was a reliever, but very helpful. The room was clean, and we weren't expecting luxury for the price we paid. It had a lovely... More 

Was this review helpful? Yes
ParklaneMotorLodge, General Manager at Parklane Motor Lodge, responded to this review

Hi Carrie Thank you for taking the time to give us feedback on our property, We are giving the motel a face lift and we have just installed all the flat screen televisions, we are going the rooms and are updating each one so hopefully this will be well on its way next time you come in Many Thanks More 

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