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All 8 Epsom hotels

Parklane Motor Lodge

4.0 of 5 Hotel   |   222 Greenlane West, Epsom, New Zealand
Hotel amenities
Parklane Motor Lodge

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Ranked #4 of 8 hotels in Epsom
A recent review
3 of 5 stars Reviewed March 13, 2014
NZVICKI Thames, New Zealand
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75 people have reviewed this hotel

Traveler rating
    27
    13
    13
    8
    14
See reviews for
22
18
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This motel was rated as 4 star. We booked it on line thinking it was quite expensive, however if it was 4 star it would be worth the cost. From the moment we walked into the office we realised we had made a big mistake. The office looked like a dungeon. The only good thing about the room was that... More

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi there we knew we were in for an over the top negative review by the way you melodramatically swept in to our reception area on your departure and loudly proclaimed we should fire our staff. We and our staff deserve to be treated with respect and dignity unfortunately in our rooms sometimes things do get missed for which we... More

Thames, New Zealand
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed March 13, 2014

Stayed here for 1night. The ladies at reception were lovely and was upgraded to a penthouse. Which had the glass dome roof and is very bright also had spa bath which I didn't use? The pool looked clean but I didn't swim saying that a rather drunk couple were in there about 2am and as room overlooks pool was quite... More

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ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Vicki Thanks for letting us know on things we can improve on, we now have brand new box blankets on all beds throughout the property also we are this week having shampoo, hand-wash and body wash dispensers put in every bathroom which is more convenient and hygienic for our guests we look forward to you coming back and seeing... More

Adelaide, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2014

We stayed in room 33, the room was nice.. but thats it, for a penthouse it was nothing special the walkways are so dirty and the pool had a large amount of dirt in it aswell. The spa jets were dirty and the shower head badly needs to be replace… luckily other members of our family were in other rooms... More

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

What a surprise to see this review as when we were all having a catchup in my reception area about the Tab and eatery across the road no issues were mentioned even after I asked how was your room and were there any problems, unless guests let us know there is an issue at the time we are unable to... More

Perth Western Australia
2 reviews
4 of 5 stars Reviewed March 1, 2014 via mobile

Quirky motel that suited our needs down to a T. Close to Auckland, easy to get in and out of the city. Quiet,clean rooms, comfy bed. Friendly, helpful staff who gave us some options on eateries in the area....will stay here when next in NZ

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

We enjoy that our motel is quirky and pride ourselves on exceptional service thank you for letting us know that you found our property to be just what you needed and we look forward to seeing you again soon More

Hervey Bay, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 21, 2014

We thought we would stay here for a night in Auckland but quickly regretted our decision. It was very old, not clean and would not recommend this place It was hot and stuffy, no air con, no fan and it didn't feel safe to leave windows open We tried to contact reception but it was closed more than 20 mins... More

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

We do have many fans available upon request and as managers we are available 24 hours per day or night to ensure that we can address any issues that might arise, we have our contact details in the compendiums which are found in every room for obvious reason we would like all of our guests to leave our establishment satisfied... More

Auckland Region, New Zealand
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 5, 2013

Had to be at Alexandra Park for an event and this was the lodge within a reasonable price. This motor lodge is across the road of Alexandra Park. We booked a twin share studio for the 3 of us. The studio was clean, beds were comfy, shower and toilet were clean. Reception staff were friendly.

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi Sophia thank you for letting us know that we are on the right track to ensuring our guests comfort and needs are being taken care of we look forward to seeing you soon in the near future More

india
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 22, 2013

We booked pretty early, got a gr8 rate as we compared with many others, stayed there 3 different times during our 21 day NZ end to end drive holiday. The ladies at the reception were wonderful, the best part of the place, helped with all information we wanted, ensured everything worked and we were comfortable, not that we were demanding.... More

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Many thanks for taking the time to do a review of our property, the ground floor rooms in the middle of the property are the most sought after as you can sit outside beside the pool area and unwind, many thanks for your continued patronage and we look forward to seeing you again soon More

Mount Maunganui, New Zealand
Contributor
11 reviews 11 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed October 5, 2013

I was booked in for 4 nights and stayed 1. The staff here are fantastic - but that is where this nice little story ends! When I found my room which was a labyrinth in itself, I immediately notice how run down the room was. The couch had a cut that looked like someone had put a knife through it... More

Was this review helpful? Yes 2
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

We once again apologise as the first room you walked into had not been cleaned due to a miscommunication between desk and housekeeping, and as soon as you notified us of a cockroach problem we had the pest controllers in to spray the units, we were unaware of a cockroach issue until advised by you, I hope that you will... More

nz
Contributor
19 reviews 19 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 26, 2013

Pre booked a room direct to find when arriving they had change the room from type arranged even though they had confirmed special request by email. I don't like to put establishments down but house keeping beyond par, people in reception nice enough but lots of attention to detail in rooms lacking, such a shame as this could be a... More

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for taking the time to voice your concerns, we pride ourselves on our customer service and are continuously up skilling our staff in all aspects of our expectations of cleanliness and service for our guests More

Tauranga, Bay of Plenty, New Zealand
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2013

To get straight to the point, when you pay $166 for one nights accommodation, you expect to be able to have a hot shower - not so. The room and facilities felt dirty and uncared for, dated and in desperate need of maintenance as it was mouldy, damp and the heater we had on all night during spring. The fridge... More

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Many thanks Geoff for your review I once again apologise for the shower hot water as it was over the one of our busiest weekends and with every room showering at the same time i had adjusted the hot water temperature but this couldnt be avoided, the yellow dome covering in the bathroom is so the guests above cannot see... More

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Additional Information about Parklane Motor Lodge

Also Known As:
Parklane Hotel Auckland
Parklane Motor Lodge Epsom, Auckland
Address: 222 Greenlane West, Epsom, New Zealand
Location: New Zealand > North Island > Auckland Region > Epsom
Amenities:
Business Center with Internet Access Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 hotels in Epsom
Price Range (Based on Average Rates): $
Hotel Class:4 star — Parklane Motor Lodge 4*
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