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Parklane Motor Lodge

4.0 of 5 222 Greenlane West, Epsom, New Zealand
Best prices for: 1 room 1 guest
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Parklane Motor Lodge
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Parklane Motor Lodge
Parklane Motor Lodge
Parklane Motor Lodge
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93 reviews from our community

Traveler rating
    28
    16
    16
    12
    21
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26
24
7
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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  • All months
    (93)
  • Mar-May only
    (26)
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    (25)
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    (25)
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    (17)
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Sydney, Australia
1 review
1 of 5 stars Reviewed 1 week ago

A very grubby room with a surprise package in the bathroom " A USED SANITARY PAD" We were then charged for an extra night when we checked out 2 hours late after being discharged from hospital. A nightmare we will never return. Did not want to disgust you too much with photographic evidence

Was this review helpful? Yes
Peachester, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

I just had 6 wonderful days in the penthouse - it has to be my favourite hotel room of all time - so different! It has a glass dome ceiling so i could watch the moon, the rain and enjoy sunshine! it has two balconies and lots of windows so plenty of fresh air! it was at the back of... More 

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

It was a great pleasure to meet you also, and glad we could accomodate you for your entire stay, it is guests like you that makes our job special, hopefully will see you in the not too distant future More 

Whangarei, Northland, New Zealand
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

It was an unfortunate experience in parklane motor lane motorlodge where we stayed for anight. Unclean fridge with food left overs, towels ofprevious customers. It was surprising to hear that thestaff( manager/owner) asking me to bring to reception so that she could chuck it out!!!

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

We did apologise at the time that a previous guests items were in the fridge, We have talked to the housekeeping staff that were on the day you checked in, I had asked that the items be left outside the door in the plastic bag and I would collect which was done More 

auckland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 17, 2014

We booked to come for a special night and to go to the Races. We had a wonderful round room, at the back of the property, it was like being in the top of a Castle! Cute little pointed windows, spacious terrace and a huge spabath.The owners were very welcoming and hospitable, the room was spotless. We loved it.

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you so much for the wonderful feedback, we also call this motel the castle because of the uniqueness of the building, we look forward to seeing you again More 

Wellington, New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 14, 2014

I would like to leave less than 1 star, this place was terrible, On arrival I tried to get the attention of the person at reception, she glanced my way then buried her head in computer, I had to wait for another staff member to arrive (6 - 8 Minutes), then she ignored me for another minute of so then... More 

Was this review helpful? Yes 2
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for your comments I would like to be able to follow up your concerns but it is a bit hard if I don't have a name or at least a date that you checked in, as I would like to follow up with my staff and then I can respond to your comments once I have all the... More 

Gore, New Zealand
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2014

Quite a nice place to stay. The rooms were tidy and clean. Greart central location to where I was going helped. Not so much traffic a bit further out from the city like this. Request a room further back from the, to cut the traffic noise. It wasn't bad, just if you're senative to that sort of thing the proporty... More 

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Hi mike Thanks for the positive comments, I am so glad you enjoyed your stay we now offer free day pass wWfi for all of our guests, if you go over your allocated usage then you will pay for the next voucher We have had several positive comments about our shower water pressure We hope to see you again soon More 

Auckland Region, New Zealand
Top Contributor
54 reviews 54 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed December 8, 2014

Room was very dated, rubbish in room when arrived, broken furniture, stained bedding, sofas and carpets. Five of us had booked to stay in 2 rooms, unfortunately the standard was so horrendous we only stayed for about ten minutes before leaving to find an alternative

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

I was so sorry to hear that our motel had not been up to standard this is not acceptable and I do apologise, I was away when this incident happened and I have had several meetings with all staff involved More 

Papamoa, Bay of Plenty, New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 9, 2014

Dirty empty bottles and clothes left under a bed, basin in bathroom had toothpaste smeared on it, cups filthy and as owners were away were told they would reply to our complaint on their return. One month later and still no reply. Staff on at time of stay promised us a refund. Never seen it.

Was this review helpful? Yes 2
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Could you please advise date of stay so I can follow this up personally I apologise for the issues you had experienced I like to deal with them directly and am sorry to hear that your valid comments have not been addressed More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 28, 2014

Stayed one night in Family studio which is in desperate need of a good renovation. Cold to Lukewarm shower in the morning. Very noisy through the night. Definitely over priced. Good location to Asb Showgrounds/Alexandra Park.

Was this review helpful? Yes 1
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thank you for your feedback whether it be negative or positive we can always find ways for improvements, we have continuous gas hot water feed and if there is a full house the temperature is always turned up I am sorry that you had to have a luke warm shower as we do try to avoid this situation More 

Nelson, New Zealand
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 23, 2014

The Parklane is extremely well located if you are attending a function at the Alexandra Park Raceway. We were very pleased with the service provided but found it odd to be told on checking in to let them know if there was a problem with the room as they had new staff in training!!!! The only disappointment was the "lukewarm"... More 

Was this review helpful? Yes
ParklaneMotorLodge, Manager at Parklane Motor Lodge, responded to this review

Thanks for your feedback, we have new cleaning staff on at times and we make sure that our guests are happy and comfortable hence the comment if you have a problem with your room the hot water is on a controlled temperature of 60 degrees and it on a permanent gas feed but it is adjusted when we do have... More 

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Additional Information about Parklane Motor Lodge

Address: 222 Greenlane West, Epsom, New Zealand
Location: New Zealand > North Island > Auckland Region > Epsom
Price Range (Based on Average Rates): $
Hotel Class:4 star — Parklane Motor Lodge 4*
Number of rooms: 38
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Also Known As:
Parklane Hotel Auckland
Parklane Motor Lodge Epsom, Auckland

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