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All 3 Ellerslie hotels

Ibis Auckland Ellerslie

4.0 of 5 Hotel   |   72-112 Greenlane East | Ellerslie, Ellerslie 1543, New Zealand
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Ibis Auckland Ellerslie
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Ranked #1 of 3 hotels in Ellerslie
A recent review
4 of 5 stars reviewed 6 days ago
YaYaSisterWhangarei Whangarei
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473 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
New Plymouth, New Zealand
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

2 night stay. Check in and out were both positive experiences. Friendly staff who look you in the eye, and efficient. Room was surprisingly large for an Ibis, which was a pleasant surprise. Very clean with comfy king bed, which we weren't expecting. We were in town for TED so decided to take the train seeing as the hotel was... More

Was this review helpful? Yes
Renato G, Manager at Ibis Auckland Ellerslie, responded to this review

Hello there and thank you very much for sharing your opinion. It's great to know that you enjoyed your time with us and we look forward to seeing again soon. All the best. More

Nelson, New Zealand
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

From the moment I entered the hotel to the moment I left I was greeted with a smile and a very professional but warm and welcoming attitude. The food was awesome for me - nothing to fancy but tasty and nourishing - the veges were probably the best I have ever had "warm but crispy" The room was tiny but... More

Was this review helpful? Yes
Renato G, Manager at Ibis Auckland Ellerslie, responded to this review

Hello Brian and thank you so much for posting your comments. We are happy to hear that you enjoyed your stay and that our veggies were cooked to your taste! Have a great week ahead and we look forward to seeing you again soon. More

Matamata
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed one night and didn't spend a lot of time at the Hotel so not a great deal to assess the property on. Check in took longer than expected as the attendant couldn't tell if our room was a king room as requested or a twin. Phone system didn't work. Tried calling reception twice and phone wasn't answered and... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Renato G, Manager at Ibis Auckland Ellerslie, responded to this review

Hello Kelly and thank you for sharing your comments. I am very sorry for the telephones issues that we recently had in our system which compromised your experience with us. We had to bring a service provider into the hotel in order to fix the problem as this was out of our control. We appreciate your feedback and hope you... More

Auckland Region, New Zealand
1 review
2 of 5 stars Reviewed 3 weeks ago

Arrived at the hotel after my wife arranged to book in earlier that evening as she had a seminar. Plonked at desk could not find her booking under her name or that I was staying there as was arranged. Bad attitude by desk staff, inadequate booking procedures. They let the team down.

Was this review helpful? Yes
Renato G, Manager at Ibis Auckland Ellerslie, responded to this review

Hello there and we thank you for your constructive feedback. I consulted with the team as to better understand what happened with your booking and I was told that they could not find the reservation neither under your full name nor searching by your last name which the booking should have been made initially. We truly apologise for keeping you... More

2 reviews
4 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at the Ibis. Reception staff were very pleasant and efficient. My room was facing the highway but wasnt noisy, though small it was very comfy. The lovely Irish front doorman was very helpful! Grab n go meals were also tasty. I would pass on the cafe across the road unless you enjoy finding long hairs in... More

Was this review helpful? Yes
Renato G, Manager at Ibis Auckland Ellerslie, responded to this review

Thank you very much for your review. Our lucky Irishman (Brian) is pleased to hear on your comments. And I'm so sorry for the hair you found in your coffee... will contact our neighbours to let them know. But I must say that our coffees are doing pretty good! See you next time... More

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Additional Information about Ibis Auckland Ellerslie

Address: 72-112 Greenlane East | Ellerslie, Ellerslie 1543, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Ellerslie
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ibis Auckland Ellerslie 4*
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Also Known As:
Ibis Auckland Ellerslie Hotel Ellerslie
Ibis Hotel Auckland
Ibis Hotel Ellerslie

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
The Ibis Ellerslie is located in the heart of Greenlane offering easy access to many Auckland attractions. The Ellerslie Events Centre and ASB Showgrounds are in walking distance, Vector Arena, Mt Smart Stadium and Eden Park are only a short train trip away. ... more   less 
Number of rooms
100

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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