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BEST WESTERN Airport Motel & Convention Centre

Certificate of Excellence
33 Ardlie Street, Attwood, Victoria 3049, Australia
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Best prices for: 1 room 1 guest
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BEST WESTERN Airport Motel & Convention Centre
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BEST WESTERN Airport Motel & Convention Centre
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410 reviews from our community

Traveler rating
    134
    178
    70
    21
    7
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75
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Airport Motel & Convention Centre
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Lugo, Italy
Top Contributor
72 reviews 72 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 4, 2014

I have been at this BW on my way out from Australia for just one night as it was te night before an early flight, the previous years I had stayed at Holiday Inn Airport, but is is better because rooms are of better quality (newer ones) and the price is more affordable, all hotels by the airport of Melbourne... More 

Was this review helpful? Yes 1
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your compliments on our property It is fantastic when compared to other motels and hotels around the Tullamarine Airport area that you consider us as the best and most affordable. Hope to see you back soon. More 

Montreal, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2014

We stayed 2 nights in this place and we were totally satisfied. We were staying there between our travel from western Australia to our return home. Although Best Western is a motel accomodation, you really feel they are doing their best to look like a hotel; We were very surprised that the staff had arranged their free shuttle to come... More 

Was this review helpful? Yes 3
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your comments on our property on Trip Advisor We are so pleased how you get the same great service from all staff and not just one in particular as it just means how consistent our service is 24 hours a day, 7 days a week. More 

Ingham, Australia
2 reviews
5 of 5 stars Reviewed May 31, 2014

All staff were very friendly and helpful. When our TV wouldn't work they installed a new one for us. The location is good and the venue quiet. The restaurant food was excellent and the service very good.

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your review and especially the title "The Best of the Best". In regards to your TV not working and getting quick action to fix it, this type of service is what we expect to give our guests, as we want everyone to leave feeling happy with their needs attented to as quickly as possible. More 

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

I am a regular at this hotel and reluctant to give too high a rating because I don't want the secret to get out. We have used the small meeting rooms on a couple of occasions. Nice an convenient to the airport, Good restaurant and quiet location.

Was this review helpful? Yes 1
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your comments It is fantastic you enjoy your stay with us each time you stay here. Looking forward to your return soon. More 

Perth, Australia
1 review
4 of 5 stars Reviewed May 28, 2014

We use BWAM regularly for training small groups and accommodation for our instructors. The location is great for us with restaurants and shops within walking distance. Close to the airport is perfect for our customer base and also the traveller who doesn't want to tackle city traffic. The airport courtesy bus is a bonus. The rooms are clean and very... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your fantasic review on our motel It is great when we recieve great comments and it is even more pleasing that we have compliments not only on the accomodation and meals in the restaurant, but the great service we offer in the conference centre also. More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 28, 2014

My husband and I (sound like the Queen don't I?) stayed there prior to our trip to NZ early May and my friend and I stayed there prior to our trip to Vegas. Cannot recommend this motel highly enough. The rooms are large and well appointed with plenty of power points (a must for me). Happy hour and meals great,... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for great response We are very pleased you enjoyed your stay with us and looking forward to your next stay here. More 

Townsville, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2014

We would like to say our stay there in March was good, we had a couple of problems with housekeeping, but when I informed the front desk, things were rectified as best as possible.. The receptionist Bec was a very delightful person, who was very informative, helpful & very easy to talk too, we enjoyed our chats with her when... More 

Was this review helpful? Yes 2
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for the great review on our motel We are so glad that you enjoyed your stay, I will definetly pass on the great comments to Bek, the restaurant staff and all employess involved during your stay. In regards to the comment made about the front desk staff rectifying your issues as best and quick as possible, is extremely... More 

Hobart, Australia
Top Contributor
90 reviews 90 reviews
39 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed May 23, 2014

A poor quality room under the convention centre. We learned if you book via a discount site you get the crappy rooms. The pickup was good, the staff pleasant the restaurant food was excellent but the room was awful. The noises included bangs and bumps from the convention centre above. The WC kept running water, the Air con did not... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your comments on our property We do take all reviews serious and negative feedbacks are sometimes just as good as positive ones as they do help us improve on areas we need too. In regards to queen rooms, we do upgrade guests bookings when we have the rooms available but unfortunately when guests personally book and pay... More 

Kuala Lumpur, Malaysia
Contributor
18 reviews 18 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 20, 2014

We arrived in the afternoon and upon check in were informed that we had been upgraded to a deluxe room. However the room was not on the ground level and since we had 3 peices of luggage which we had to repack for our flight the next day, we requested for a ground floor room instead. The lady at the... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your comments on Trip Advisor We appreciate all reviews written by our guests and hope to see you back soon. More 

Vancouver, Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 19, 2014

This property was approximately 15 minutes from tullamarine airport in melbourne. Room was adequate and clean. As it was a motel-style with rooms right along parking lot, I found this a bit noisy. The staff were lovely, and I particularly appreciated the prompt and frequent airport transportation which was included in the rate.

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your review on Trip Advisor As stated we are a motel style accomodation property which therefore offers car parking which is included in the room rate for guests who have vehicles. Unfortuantely as stated even though this is a bonus for guests who drive in this can cause a bit of noise for others. We are though... More 

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