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BEST WESTERN Airport Motel & Convention Centre

Certificate of Excellence
33 Ardlie Street, Attwood, Victoria 3049, Australia
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BEST WESTERN Airport Motel & Convention Centre
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BEST WESTERN Airport Motel & Convention Centre
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418 reviews from our community

Traveler rating
    137
    180
    71
    22
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here before an early flight to miss the traffic. The rooms look like they have just been redecorated and are quite modern. The bathroom is especially nice and spacious with a huge walk in shower. Will stay again.

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for choosing to stay with us at the Best Western Airport Motel & Convention Centre. We are very pleased that you enjoyed your stay with us in our newly refurbished rooms. Looking forward to your return soon. More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I recently stayed at this property for the second time this year and once again it was nothing but outstanding. From the moment we checked in we were well looked after.The friendly reception staff gave us a room upgrade to a newly renovated room we had dinner in the restaurant which was outstanding and they even let... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your review on the Best Western Airport Motel & Convention Centre. It is fantastic that on both occasions you stayed here this year with your wife you enjoyed your stay both times. We like to pride ourselves on consistency when it comes to guest service and to receive reviews like this shows us that we are achieving... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Checked in after dark and had to wander around poorly lit parking lot which didn't feel very safe. Room was freezing. When I got in the room I called reception many times over 20 mins with no answer to confirm time for airport shuttle. Finally I walked back over to reception an found another guest outside wanting to complain about... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for your honest review on our property We value all comments and reviews very seriously and will definitely look into this situation. During the evenings as part of their night audit duties they are to do a security check around the property for the safety of our guests. Therefore the desk maybe left unattended for up to 10... More 

Cincinnati, Ohio
Top Contributor
109 reviews 109 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let's get to it; if you have a short layover night as I did there are some drawback to this hotel driven primarily by its off airport locale. By that I mean, it's a 10 minute drive to the hotel from the AirPort and there are three other hotels sitting on airport property itself. Even though the hotel was prompt... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for the honest review on our property. I'm glad that there was positive points in regards to your stay such as the bedding, Wi-Fi, check-in and the staff. In regards to the distance from airport to the motel, even though minority find this an issue as it's 10 minutes away, most find that this is a positive as... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here overnight to have a rest before an early flight. Managed to get a room with double bed and a single for my daughter. Rooms are spacious and renovated. Can't seem to fault the room at all! Price was very good. Will definitely be using this motel again for our overnight stops. Taxi to the motel was $15 and... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

We at the Best Western Airport Motel are delighted you enjoyed your stay with us. We are extremely happy that you had a great stay and 'Can't fault the room' you stayed in. We look forward to welcoming you back again here soon. More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

room 35 was rated as Deluxe room. Many curtain hooks missing so curtain didn't hang or close correctly. Curtains stained. Carpet coming away from tiled area. Room full of flying insects (front desk couldn't supply fly spray because "store room too dark to find it". Cup stains from previous guests on night stand (obviously had not been cleaned). Sink chipped,... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for taking your time in writing a review on us. We take every review serious and we value your comments and will follow up on all issues noted. More 

fitzsimon1975
Top Contributor
55 reviews 55 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When you travel for work you want a clean bathroom, good food for dinner and breakfast and a comfortable bed to sleep in as well as good service. We always get all of this here at Best Western Tullamarine

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for taking your time in writing your review on our property. We are very pleased that you enjoyed your stay and get a consistent excellent service each and every time you stay with us. More 

Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here many times and last time for 4 nights from memory last month. They are friendly and efficient whetter be overnight or a longer stay. The newer rooms are worth paying extra for. It had a balcony of which you can let air in, a mini bar and room service. You may get coffee early in the morning... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is fantastic that not only on your recent stay but every time you stay, you receive the same consistent good service each and every time. Hope to see you back again soon. More 

Swadlincote, United Kingdom
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For some reason I always worry when I book Best Western. Most of the ones I stay at in the UK are a little run down and tired but when I stay in them overseas I am always pleasantly surprised. This was no exeption. We stayed in Superior Room and it was very well equipped and comfortable. The hotel restaurant... More 

Was this review helpful? Yes
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

Thank you for taking your time in writing a review on us. We are glad that you enjoyed your stay and service, in particular with Bek which I would definitely pass on the good comments too. More 

Melbourne
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This motel is 10 minutes by their shuttle bus from Tullarmarine. My wife and I stayed the night before catching an early flight. Great reception trainee staff member, comfy bed, clean room and everything just as you would hope for a $128 tarrif. Excellent breakfast in a pleasant in motel restaurant. The $14 continental deal buffet provided all but a... More 

Was this review helpful? Yes 1
airportmotelmelb, Front Office Manager at BEST WESTERN Airport Motel & Convention Centre, responded to this review

It is great to hear that not only you enjoyed your stay and breakfast in our Reflections Restaurant but would recommended our motel "wholeheartedly". More 

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