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BEST WESTERN Chilworth Manor

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Romsey Road, Chilworth SO16 7PT, England
Best prices for: 1 room 1 guest
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BEST WESTERN Chilworth Manor
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BEST WESTERN Chilworth Manor
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770 reviews from our community

Traveler rating
    253
    243
    154
    87
    33
See reviews for
109
337
28
143
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derbyshire, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

Came here 22nd may 2015 for 3 nights we booked through booking.com we turned up and thought wow this looks lovely! When I went to check in they turned round and said we cant find you then when they did they said one night your booked for I was like no 3 plus it's 2adults and a baby he was... More 

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Shepperton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked this via an Amazon local deal and it was wonderful. The new menu was delicious - starters crab brûlée and scallops were perfection. Pork belly delicious and amaretto affogato for pud was wonderful. Staff were efficient, tidy and smart. Yes the hotel needs a bit of updating but everything was clean and working. Lovely walk around the grounds and... More 

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Plymouth, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed for one night as part of a business trip (I have stayed before while in the area and experiences to the following were similar on both visits). Checkin was prompt and the hotel was busy with a function, plenty of parking so no issues there either. The outside of the hotel and the grounds are very good. The... More 

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Grimsby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

We chose this hotel because it was cheaper than premier inn.before a cruise the next day. It was 5th May(Tuesday) What a wonderful place. Based in a lot of ground and the views are excellent. Also there is a pool and other amenities which guests can use. The free wi fi had a good reception. Rooms are big and comfy,usual... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Avoid this place at the weekend. Full of noisy wedding guests congregating for a smoke outside reception making it impossible to sleep if your bedroom overlooks the front entrance. Calls to reception had no effect. Terrible place.

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Sandy, United Kingdom
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked to stay here while on business on a DBB deal. Beautiful old building set in lovely grounds. The room was good and well equipped but ready for a refurbishment. It would appear that this is in hand as the management were a little preoccupied with a reception to show of a couple of recently refurbished rooms. We were... More 

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JBillane, General Manager at BEST WESTERN Chilworth Manor, responded to this review

Dear Guests, Thank you for taking the time to review your stay at the Hotel. We did host a Corporate Evening on Tuesday 19th May, but felt it would be nice to invite the guests already staying with us, down for a free drink and some nibbles. My apologies if Management and reception staff were pre-occupied with the evening, there... More 

Derby, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Chilworth Manor looked very nice when I looked at the website. In reality our room (220) was very shabby. The carpet was dirty and stained in a number of places. Stains near to the en-suite gave the appearance of being blood. The bathroom itself was quite grubby, the fan would not work, and it was in dire need of modernisation.... More 

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JBillane, General Manager at BEST WESTERN Chilworth Manor, responded to this review

Dear Guest, Thank you for your review. You will be pleased to hear that we will be starting a refurbishment programme over the next 6 months. Carpets and soft furnishings will all be replaced, and bathrooms will have a complete refurbishment, in both the Manor and Garden Wing bedrooms. We hope to welcome you back in the near future when... More 

N Ireland
Top Contributor
79 reviews 79 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 1 week ago

Having used voucher to book this the stay was suitably arranged. The room was basic and I believe there empty suite which as part of my membership should have been offered. The service in the restaurant during the evening meal was over supervised leading to mistakes and delay. I was email a voucher for a car park one member of... More 

Review collected in partnership with Best Western GB

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JBillane, General Manager at BEST WESTERN Chilworth Manor, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay at the Hotel. We do endeavour to upgrade our guests if there is a suite available, so this will be mentioned to the Reception Manager. Your comments regarding the restaurant will be passed onto the Restaurant Manager, however I am please to hear that we could help... More 

Okehampton, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Fascinating building, especially the manor part of the hotel/spa and the surrounding gardens. Restaurant a bit old fashioned but the food quality is decent. However, the rooms in the "modern" part of the hotel are tired and need of smartening up. Not uncomfortable but definitely not modern. The in room plumbing can also be noisy. Stayed here for business, unlikely... More 

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JBillane, General Manager at BEST WESTERN Chilworth Manor, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us at the Hotel. I am pleased to hear you you like the building and surrounding gardens of the Hotel. With regards to the bedrooms, we are in the process of a refurbishment programme. They will be getting new carpets and soft furnishings, and the bathrooms will... More 

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